I feel like I will be spending quite some time here pre and post operation. My time and experience…read moreso far have both been extremely well. My PT is pretty magnificent. Was nervous at first since this is the first time I have ever had to do PT. She pushes me to get well, help set realistic goals, and motivate me to the best I can be. I would recommend her to everyone and anyone. Really do appreciate the work she does in helping me understand what is happening and what will be happening after surgery. She does a great job in explaining the situation and the process. Has great patience with me.

I started seeing Carey after pregnancy/delivery left me with SI joint and pelvic pain. When I…read morestarted PT, I was in a tremendous amount of pain, very weak, and feeling extremely discouraged. My recovery over the last 7 months has been quite a journey, and while it seemed like slow progress at times, I have made so much progress and wouldn't be as strong or "healed" as I am today without Carey's help. She is very knowledgeable in women's health issues and worked to align my muscles/joints, provided me the right exercises, and gave advice to strengthen my body and improve upon the instability I started with. She also really helped me get through some frustrating times by providing me with perspective on the postpartum healing journey and gave me hope that I would some day be able to get back to the physical activities that I love. Carey is the best PT I have ever seen, and I highly recommend her, especially for women recovering from pregnancy/postpartum musculoskeletal issues. As a bonus, the Maple Grove clinic is very nice and all of the receptionists are really friendly.

Dr. Girbe really knows how to work her magic. Really engages my child and I can see the progress…read morebeing made. I would recommend her to anyone with an ASD kiddo.

Great therapists and extremely friendly. They will take their time to answer questions and provide…read morenecessary changes based on your lived experience. my kid has been utilizing their speech and OT services for over a year.

I take my daughter to Fraser for care and have for the last several years. This is an amazing…read morecompany who has helped my kiddo overcome so many obstacles! I've seen so much growth in her over the years and love seeing her grow! Job well done to all the Fraser staff!

Legit the best place!! I honestly can say I do not know where my family and I would be with out…read morethis team. They have changed my life completely.. they have changed my understanding of my son.. my son has level one autism. It's was something I never experienced with my daughters so I didn't understand alot.. I didn't Kno how to help him in certain situations... We found them and my son has been going there for almost a year now, they send home daily reports, open line of communication with his counselors, weekly family therapy sessions! his speech has changed so much, his temper has changed so much, he has learned patience and taking turns, I have learned so many tools I have learned so much about my son with the help of these people. I only named a small percentage of what these people have done for me and my family.. I'd be here all day talking about this place i HIGHLY recommend this place!!!

I can't say enough nice things about Lisa Hanselman! She was so nice, very professional,…read moreknowledgeable, and made the whole therapeutic experience ten times better than it might otherwise have been.

Went to PT Lisa At Midway location. She did a great job of diagnosing why i was having back pain…read more Made so much sense to me as well as the treatment plan. Gave me great hope for a recovery to a long term problem Chiropractor could not solve.

This is the worst facility you could put your parent in or have to go to yourself. I ended up…read morefiling several MAARC reports on them. The nursing director was proactive and had no idea that the female nurses were so negligent in their duties. My mother was there and requested FEMALE- only assistance with toileting since she has had some trauma in this area. She had a female PCA who did what she was supposed to do to assist her. My mother was physically on the toilet when her pca's break time came, the pca went and notified all 4 female nursing staff on shift. They did nothing. My mother was still sitting on the toilet for 1 hour before her PCA came from break and found her where she left her. All four female nurses were there, doing nothing but talking. During the PCA's break the male PCA came to ask my mother if he could help AND requested the female nurses attend to her. They refused. My mother called me crying to explain the situation and I called them immediately. The director was requested and when I explained how unacceptable it was that there were four nurses there who refused to act, one nurse responded "I was right there and she refused the male PCA's assistance. I asked her why she specifically failed to act, since she was "right there" and was advised that "toileting was not her job". I explained last I knew, personal care was a nurses job in a TCU. I explained there are many nurses who have helped with toileting and she belonged in a different field if she couldn't remember where she started out and that she was coverage for the PCA when they went on lunch. We removed my mother immediately from this facility. The director advised me that she "coached" the negligent nurse. This was all private pay... NOT WORTH YOUR MONEY.

EVERY THING! The office experience is horrible . Trying to reach a patient is impossible.read more

We worked with Kristine Girbe, she was excellent! She is polite, thorough, and really made an…read moreeffort to make the exercises worthwhile. She is great on land therapy or pool therapy! She is a very bright PT student, and these folks would be silly not to hire her when she graduates.

We are a family new to navigating the speech therapy world. We went to Metro Therapy hoping they…read morecould help our one-year-old daughter with early language development. Instead, we were left with serious concerns about the clinic's billing practices, transparency, and ethical treatment. Our daughter was one year old when she began receiving routine 30-minute speech therapy for a speech delay and early language development. During some sessions, her therapist incorporated a clinic-owned iPad with the freely downloadable SoundingBoard app. We had absolutely no idea that the occasional use of an iPad during these sessions was being treated and billed as a separate therapeutic service for the use of a speech-generating device or that it could result in a separate charge to our family. From our perspective, the iPad was one of many therapy tools being rotated into sessions. We often saw an iPad, a laptop, toys, books and other activities being used and rotated during therapy. Nothing about the way the iPad was introduced or used led us to believe that it represented a separate, specialized service that would generate an additional charge. Our daughter also did not require a dedicated communication device. She was one year old and receiving therapy for early language development and gap. She has no diagnoses of apraxia or any other reason for a device. We did not understand that occasional exposure to an iPad with a free communication app was being treated as a separate specialized AAC service. The distinction was especially confusing because we had seen other patients at the clinic using what appeared to be dedicated AAC devices, with much more advanced programs that they relied upon for communication. We had no reason to believe that occasional use of a clinic-owned iPad with a free app was being classified and billed in the same way. We were therefore shocked to discover that Metro Therapy had submitted separate charges for a speech-generating-device service in addition to the regular speech therapy charges. The biggest problem: we were never told. We repeatedly asked Metro's office manager about the expected out-of-pocket cost of our daughter's speech therapy after going a period of time without receiving bills. After several inquiries, we were given information about the cost of the speech therapy sessions and our expected responsibility. We were never told that use of the clinic's iPad could result in a separate SGD-related charge. Had we known, we would have asked important questions: What separate service was being provided? Why was it medically necessary? How was it different from the speech therapy we were already paying for? And what would it cost us? Instead, we discovered these additional charges only after insurance processed the claims and the resulting patient responsibility appeared on our bill. And this was not a small charge. The disputed charges associated with the speech-generating-device service were submitted to our insurance for more than $2,600 and ultimately represented well over half of our out-of-pocket responsibility. That is a substantial financial obligation -- not a minor billing difference -- that we had no idea we were accumulating while our daughter was receiving what we understood to be routine speech therapy. When we questioned the charges, Metro Therapy told us that they did not have a signed acknowledgment of the financial policies, but stated that the policies had been provided to us during an initial meeting with a Patient Liaison. That does not match our recollection of what occurred. We never met with anyone from a Patient Liaison during the initial evaluation. Our interactions were with the therapist, and we were never informed that the occasional use of an iPad could result in thousands of dollars in additional charges. Our concern is not simply that we received a bill we did not expect. It is that a highly specialized service and substantial additional financial obligation were never explained to us before the charges were incurred. We believe families deserve to know what they are being charged for, what services are considered separate from their child's regular therapy, why those services are being provided, and what their potential financial responsibility will be. We are sharing our experience because we believe other families deserve the opportunity to ask these questions before unexpected charges accumulate. We are continuing to seek clarification from the clinic and our insurance company. Parents should not have to discover after the fact that an ordinary-looking therapy tool used during their child's session was being billed as a separate specialized service. Transparency should come before the bill -- not after it.

From the owner: At Metro Therapy we provide individualized pediatric occupational therapy, pediatric speech…read moretherapy, pediatric physical therapy and pediatric feeding therapy sessions for your loved ones. We also offer early intervention, social skills classes, community education and teletherapy at your Fridley, Minnesota location. All of our therapists have extensive experience assessing and treating children in order to help them reach their individualized pediatric therapy goals. We work with psychologists, other medical professionals, social workers, teachers, school therapists and other community based providers in order to meet your child's needs at home and within the community.