Excellent compassionate care here today. The therapist, Pam explained what we were going to do and…read morewhat to expect. She was very supportive and knowledgeable about my PT care. This building houses many different specialties including an Urgent Care, Pediatrics, Family Medicine. Part of the Woodwinds Hospital Complex.

Honestly this place is terrible no words can explain how bad it is. I wouldn't even give it a one…read morestar. The staff is overworked, underpaid, hard-work goes unnoticed and unappreciated. Management is terrible, they expect all these expectations/high quality services from staff and employees but cant seem to notice that they're over working us. We are so tired trying to keep up with the pace of the work load. Doing our very best in every possible way to provide the best quality care for our residents. We love our job, thats why we tend to stay here so long and work for our residents. Please higher more people to put on the floor or give us a raise. So it seems like our work is actually worth something because the work load and pay isn't balanced. Additionally, instead of providing all these educational learning resources, because of how many warnings this building has gone through. Maybe we should look at why it even happened that way in the first place. Because literally everything we do is in a time crunch, of course accidents are bound to happen. Like it would be nicer if you hired more people to work, the work will be evenly distributed. There would be less of a rush and for things to be done correctly/accurately. But that int a topic y'all are ready to talk about because we know y'all can afford to hire more people to work but choose not to. Lastly, standing up for staff and employees. We are usually the first people to get accused of something and not even our own employer stands up for us. Which is why so many people leave. For example, one staff member that used to work there was accused of abusing a resident and was interrogated by police officers. After the interrogation they literally begged her to stay and work because they were so short staffed. When she was supposed to go on leave due to the allegations, and for an investigation. It was probably so traumatic for her but they just expected her to continue working. When her livelihood was on the line. Which just demonstrates that there is no support for their staff and employees. So furthermore, do a better job, there is a lot of improvements that need to be made. Im even surprised this place is still running and operating when administration is doing bare minimum and it just trickles down to all of us.

The most wonderful health care facility around, my family member lived there for seven years - they…read moretook exceptional care of him.

The last thing I expected was to need rotator cuff surgery during a pandemic, and believe me, I was…read morenot happy to be going in person to see doctors, but this clinic is doing everything right, and I do feel as safe as I think is possible these days when I have to go to see my surgeon or my physical therapists. I agree with everything Leah O. said in her review about Dr. Aimee Klapach, and indeed, Leah's review is a big part of what led me to Dr. Klapach. Some people might think it's strange to find a doctor on Yelp, but I trust my Yelpers!! Before I went to see Dr. Klapach, I had been seeing doctors at FairView University for the better part of last year. I wish I had gone to see Dr. Klapach right away. I doubt she would have made me wait 8 months and jump through numerous hoops before telling me that surgery was inevitable. I can't ever get those eight months back, but thanks to Dr. Klapach, I am slowly getting back my range of motion, and I believe my pain is already less than it was before surgery, most of the time. I just had the surgery in December (which went great, by the way! They do it in an orthopedic facility, not a hospital, so my Covid fears were lessened), so it has only been a short time, and recovery for rotator cuff surgery is notoriously slow. But Dr. Klapach and her assistant Bradley are with you every step of the way, going above and beyond, to the point where the surgeon will actually pick up a phone and call you. Yes, I just about fell on the floor the first time that happened. Dr. Klapach really cares, and so do her staff. I am also really happy with the physical therapists on site. They do a great job, and are available by phone or email if you have questions about the exercises. Side note: They have recently re-branded to Allina Orthopaedics, but they are still the same great clinic with the same caring staff.

Look, I'm not gonna waste your time with all of my injury details. If you're looking at this page,…read moreyou're probably broken and vulnerable, and you just need to know the facts. Fact: "Expert" doesn't begin to describe Dr. Aimee Klapach, MD. She does 270 knee surgeries a year, a fact I kept repeating to myself when I was having anxiety spin-outs in the weeks before my ACL reconstruction surgery. That depth of experience matters when you're literally trusting someone with your limbs. Fact: She's a super conservative surgeon, bless her heart. She never tells me what I want to hear. She tells me what I need to hear. I don't want a risk-taking, skydiving bro giving me health advice. I want someone who's gonna tell me that "If it were my sister, I wouldn't do it" when I ask if I can fly to a wedding a few weeks after surgery because there's a small chance I could get DVT and die. She obviously didn't love disappointing me. But she takes her job seriously enough to be a firm advocate for my healing and my body, and at the end of the day that's what I need. Fact: Her work is excellent. I'm 9 weeks out from surgery and my knee is healing beautifully. I followed her directions and the result is that nothing has gone wrong: no infections, no mistakes, no risks, no mishaps. Just steady improvements day after day, which is all I can really ask for. Fact: She has an incredible team working with her. They called me the evening after my surgery to check in- which at the time felt like an incredible kindness- and when I have questions they always call me back within a few hours. Her scheduler was wonderful, and made sure we had everything we needed to prepare for surgery. I've always found it easy to book appointments, and Dr. Klapach goes to a variety of locations, making it easy to find a time and place that works with my schedule. I feel so lucky that I landed in her care, and can't recommend her enough.