1. Soothing Hands Massage

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    Simi Valley, CA

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    Soothing Hands Massage

    3.0 (2 reviews)

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    8 months ago

    A true ripoff. They don't seem to care if a customer returns. Never again. Take my money and then lie about the service.

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    7 months ago

    Amazing service and great massage very attentive to my needs in my back was a very relaxing massage helped a lot

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    Elements Massage - Waiting area

    Elements Massage

    4.3(145 reviews)
    0.9 mi
    •$$

    Loved this place. The staff was kind and inviting. The space was clean and serene…read more My massage therapist, Sarah, was so sweet. She really listened to my health concerns and issues. She made sure to ask how the pressure was during the massage as well. I went in with a horrible muscle spasm on my side, and when I left it was gone. Very happy that I treated myself to this experience.

    The massage therapists are great, but had a really bad experience with customer service today. I've…read morebeen on the waitlist. This place gets busy so it's hard to get a reservation on the days I want. Anyway, I received a text message yesterday saying that they had two openings and asked if I wanted to reserve those times for today. I said yes, to reserve both times (for me and my husband). So today, I went there and felt so stupid because the receptionist told me that I didn't have a reservation. I told her I confirmed the 3:00 PM and 4:45 PM reservations. She checked and said none of them was reserved, but she did see the messages in their system. I was soooo upset! You have no idea how badly I wanted to get a massage today and they had my hopes up, I've been waiting to get an appointment. I was so embarrassed and upset, but didn't show it to the receptionist because it was pointless to get mad when they couldn't even fix their mistake! Ughh how stupid of them to miss saving two reservations in their system!! I just terminated my membership and was really hoping to use my rollover sessions before it expires.

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    Elements Massage - The modern reception area

    The modern reception area

    Elements Massage
    Elements Massage - Massage Room

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    Long Life Foot Massage

    Long Life Foot Massage

    3.0(2 reviews)
    1.5 mi

    Had an interesting experience here. Asked for an half an hour foot massage (told them I can't do an…read morehour because I don't have the time). I wanted to pay with a credit card and got a lot of resistance. I had to pay for the massage before I received it, the lady there asked for my i.d. and studied it for over a minute. I received the massage from the man working there but he messed up and did the massage for an hour (I did think it was taking awhile but kept falling asleep so I am not sure how much time I was there). I was awoken by the younger lady there talking to the man doing my massage in their language then she went outside and I could hear her talking to the women, then man giving my massage stopped to listen then the woman came in and talk to him. She went back outside and he kept going. Five minutes later she came back in and said something to him and he then told me he was finished. The younger lady tells me that I ended up getting an hour massage. Then started hinting that they wanted me to pay for the hour. I ignored them but then kept insisting I pay a bigger tip (I already gave a big one $6 for a $15 massage that's a 40% tip) even though I was clear I wanted 30 minutes, so I ended up paying $6 more. Good massage but they need better service, communicate better, watch their time, and keep the crazy woman away from the customers.

    Great experience. I really enjoyed the massage I received. Professional service, relaxing…read moreatmosphere and all-around great experience. I felt very relaxed after my hour massage! The price is right, too.

    Soothing Hands Massage - massage - Updated October 2026

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