Steve is the best. This is the only chimney service to call. Very honest, friendly, kind explains…read moreeverything. Prices are great!! Had my entire chimney replaced 21 yrs ago. Still great. Such a pleasant person, entire crew is. Vickie G. Pennsville N.J.

Had a wood stove installed and they did a good job in one day. They were happy to answer my…read morequestions when I had forgotten what they told me after a year went by before I could get to the job, and even honored their proposal beyond a year! Good bunch of workmen, I will be happy to have them come regularly to clean and maintain my stove. Use these guys!

I don't normally write reviews but I felt that Allen and his crew have been mistreated. I have…read morerecently had some chimney work done and found Allen's work to be quite professional. The only problem we had was the weather. Once there was a break he completed the work promptly. Would not hesitate to use them again Dan K

This company took 250$ deposit from my grandparents never to be heard from again. Reported to…read moreBetter Business Bureau. Unethical and unprofessional. If 0 stars were an option I'd make it that.

New Image Chimney Care performed a variety of repairs on my chimney, including both the interior…read moreand exterior of the home. Nestor was informative, consultative, accessible, responsible, professional, efficient, and very fair from a pricing standpoint. He is a hardworking, thorough, and honest individual whose services I would highly recommend. 5 stars all the way around!

Great respond time. Answered my call right away and came the next day. Great work, the agent did…read moreeverything we ask for in less than 2 hours. My only set back is, they were a little pricy

Masons has been my go to chimney service since 1982. Today…read morewas no different only instead of just a chimney cleaning, I needed to have a fireplace insert basically taken apart, fixed, and put back together. They did it with no problems. On time, knowledgeable and most of all friendly.

They did a great job.Very neat and efficient.Ed showed me everything on the camera while he was…read moreperforming the inspection on the chimney.He put down tarps and cleaned up everything after the job was complete.I highly recommend recommend them .

We received great service. The price was right, and I would use them in the future. they showed up…read moreon time they cleaned up very well and I recommended them to my neighbors.

Bob and Nick do excellent work. We had a fireplace chimney and our whole foundation wire wrapped…read moreand brown coated. Everything looks great! They are professional, friendly and very thorough. Every day before they left the yard was cleaned and you never knew they were there. I will definitely be calling them in the future. Thanks guys! Lynda & John Schanne

Mike and staff were professional in cleaning our chimney and installing an awsome fireplace. Went…read moreabove and beyond thanks !

The work was incredibly slow with very little explanation of timeline…read more Originally, we were told it would be a three day job and we explained we were on a timeline. The crew worked varied hours (as little as one hour one day) with little communication about what was done. The whole project took over a week to complete. The owner came to the house and measured everything to get a quote. We were told the crew would start the job on December 3rd (originally 11/25th). They arrived unprepared, without materials, and to measure again. They were aware that the job was moving forward so they could have measured before 12/3, but made no effort to prepare for the work. The owner said they had to proof the chimney (however, we were told that the actual work would have begun on 12/3 since the measurements were already taken and documented on the original quote). More than weather appeared to have impacted the job's completion. A lack of planning around the weather appeared to have impacted the job. A metal flashing was installed as a barrier in my young daughter's room. It was not cut to size, had sharp edges that could have cut her, and was done with exceptionally poor craftsmanship expected of an apprentice, at best. We requested it removed and done properly. The flashing was removed and, in the process of removing it, damaged the chimney. They did not repair the damage they caused leaving holes in the chimney where they screwed in multiple masonry screws. More about this later. At one point we did speak to the craftsman about the flashing and the speech was incoherent, circular, and jumbled making it difficult to understand what was said. At one point in the job, our router and blink cameras (inside and outside the house) were unplugged and disabled while they were working in our house without us present. I had to call the office to have them call the crew to plug them back in as we use them to see that our kid gets off the bus and safely home. After that conversation due to concerns about the crew, the timeframe, and work , multiple attempts were made to contact the owner. Office staff fielded the calls and told us to write down our concerns and share them with the owner. Finally, on the last day of the job, the owner arrived unannounced at our house while my wife was home. He did not call nor return any phone calls. When we did speak to him, he was rude, condescending, and told us he didn't return our phone calls because he was away. He is the principal operator and owner and, according to his office staff, inaccessible as the primary and only decision maker. Never once during our phone calls were we informed the owner was inaccessible because he was away and not taking phone calls related to HIS BUSINESS. When he did arrive in the final day he dismissed our concerns, interrupted us multiple times (at one point telling us to hurry up because he knew what I was going to say - even before I said it) and refused to fix the damage done when taking off the flashing because "it was not in the contract". When I criticized his dismissiveness of our concerns and lack of accessibility as owner of the company, he engaged in ad hominem attacks against me by calling me a bully (using a definition of bullying he created) while referencing his grandson's school project on bullying. The only thing that was done in a timely fashion was cashing the check I wrote them for services. Even the invoice documenting payment took two days. I would encourage people looking for quality customer service, good communication, reliable work, valid timelines, and an invested owner that is accessible to cast a wide net before settling on Swift. All that being said, they do a good job sweeping/cleaning chimneys so there's that.

cleaned chimney and recommended to replace chimney cap. we agreed and paid in advance for this…read morereplacement. he never came back. he did not return calls. I would not recommend. AP

Originally hired to repair chimney 7/13/17. The job was completed. All except for painting the…read moreconcrete which was written on the contract. Spoke to Ridgway about painting the chimney. Response "No problem will return to paint 8/20/18. I thought that was reasonable. Guess what, the paint job is still not done, today's date 9/20/18. When I paid the balance, I asked if they could repair concrete steps and a porch wall. Sure, we can do that. And he quoted me a price. Spoke with Ridgway last week about the step and wall repair. Reply was that they would be here on Tues.9/18/18 at 10 AM. Guess what? No one showed up at 10 AM. Called at 11 AM and was told that they were running late and were on their way. Guess what? RIGHT, no one showed up for anything. Unreliable, inconsistent, poor communication. Would NOT recommend.

Their team did a stunning job renovating my mom fireplace, transforming it into a safe, functional…read moreand beautifully modern feature. We couldn't be more pleased with the design!!

From the initial phone call to the completed job, everything was smooth and professional…read more The technician Ron was polite, wore protective covers inside the house and made sure I understood all my options. Great customer service and very fair pricing.