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    New Image Chimney Care

    3.8 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    2 days

    Response rate

    100%

    Services - New Image Chimney Care

    Fireplace cleaning

    Siding installation

    Siding repair

    New Image Chimney Care Photos

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    4 years ago

    Great Job Thank you for fixing the issue highly recommended it wasn't fixed at first but he came back and fixed the issue

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    DePiano General Contractors

    DePiano General Contractors

    4.3
    (12 reviews)

    This review is long overdue for work we had done in October. We needed a contractor to turn a large…read morebedroom into 2 smaller bedrooms for our kids. We needed framing, sheetrock, electrical, trim and closets built. Joe was way more responsive than all other contractors and was very reasonable with costs. The price was exactly what he quoted us. (Another contractor was supposed to start before we found Joe and completely ghosted us around the start date.) Lou was the main guy who was here several days and he was great. We felt totally comfortable with him in our home. Our 4 year old son kept asking where Lou was after the project was completed. Lou worked around us when it came to hours that worked best for our family. Our kids love their bedrooms. And our 4 year old son finally sleeps in his own bed. We will be calling Joe when we are ready to remodel our kitchen and bathrooms.

    DISASTER. Turn and run. We hired Joe for a large 203K project. We had problems from the very…read morebeginning: he was slow to start, kept changing his mind about the game plan, complained about the fact that he could get no money up front--terms of the 203K that he had of course agreed to--and pressured us to give him significant up-front money to "help him start". He instructed me in June of 2024 to rush to buy materials for a small bathroom that was still mostly unfinished in April of 2025; that kind of thing happened multiple times. His workers were inadequately supervised, and he was difficult to reach, often saying things like I'm at a kid's soccer game, out to dinner with my daughter, etc. The way that 203K's work is that HUD inspectors come out at regular intervals to make sure that adequate work has been done to make a draw from the total budget. Joe did a bunch of stuff merely to look busy to justify the first draw, in August: a slap-dash exterior paint job over crumbling paint that made a mess and did not hold, for instance. Between the first and the second draw, there was slow but meaningful progress--but by then we were 5 months into a job that we were told would take 4-6 months, and nowhere near done. During much of that 3-month interval he had just one guy working on our huge project, an electrician. After the second draw, in late November, he basically just stopped working on the house. We were making double housing payments the whole time, of course, so we panicked. We were almost out of money. After numerous calls and messages failed to get him to pick up the pace, at the urging of our lender, we scheduled a third draw, 3 months after the second one. At that draw, the HUD inspector certified that no work had been done, so no funds would be paid out. That's when we finally worked up the nerve to fire him. It was terrifying, because our lender told us that we would have trouble getting anyone to take on such a large project with only what was left in the budget after Joe depleted it. By the grace of God, we did find one. He swept in and got the job done in about 4 months. We finally moved in almost exactly one year after closing. Of course we had two mortgage payments the whole time. The work could have been finished within 6 months, or close to it, if we had found a great contractor like the one we found after we fired Mr. Depiano. Working with Mr. Depiano was harrowing. We were newbs at this, and therefore easy to fool. DON'T MAKE OUR MISTAKE.

    Tom's General Contracting

    Tom's General Contracting

    4.6
    (9 reviews)

    Tom reliably showed up to give an estimate for gutter work on the roof of my house. He gave a price…read moreof $5,000 to replace all gutters and guards, as well as to clean the downspouts. That seemed like a lot of money for a day's work, but I said 'So be it' to myself. He added that the price might be higher if he had to buy new wood and metal to do the job well. He then said that he would be 'hands-on' but, as soon as he dropped off his workers, he left the job and didn't come back. When he returned days later, he told me that I owed him another $2,200. When I balked at this, he got testy and, so, lowered the additional charge to $1,700 ('because I want to work for you again,' he said). I challenged him to itemize the extra costs. He said that the additional wood was $300 and the additional metal was $500. I asked what accounted for the other $900 that he was demanding. 'Additional labor costs,' was his answer. I pointed out that his initial price had to have included the laborers' pay for the day - and they finished the job before 5 pm. Tom started sulking; then he became irate: 'Just give me the $5,000 - forget the rest.' It was a good ploy. I felt sorry for him, so I wrote a check for $6,000 - not the $7,200 that he wanted nor the $6,700 that he then proffered as a compromise. A qualified professional, who knows my house, said that $5,000 for new gutters and general maintenance of the system was a very high but not completely unreasonable charge for the work. But Tom's demand for an additional $2,200, then $1,700, was, this professional said, outrageous: 'He saw that you willingly paid the $5,000, so he figured that he could extract another couple of thousand from you.' I liked Tom personally but regret paying him what I did. I urge, then, whomever might hire him to be strong in negotiating about the job - and not to give in to his emotional ploys to price gouge.

    I hired Tom and crew to perform repair of cedar siding and paint our sizable house. In an era when…read moremost contractors are more interested in replacement vs. repair, Tom's General Contracting was much, much more economical, was faster, and was the environmentally friendly solution as this project created much less waste. Top it off, the house looks fabulous! Overall Tom is very conscientious and his team were top notch tradesman. Having done a fair amount of remodeling, I'm very particular about the work being done and I it was all top notch. They are highly recommended!

    New Image Chimney Care - chimneysweeps - Updated August 2026

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