Smart Shield is the only company I will ever use for any service they offer. My only complaint is…read morethat I wish they did even more services because I trust them so much. I had a window issue in my new home that I couldn't find anyone to help with. I contacted multiple contractors and different companies and it was clear my business was never important - I'd get ghosted for appointments, took months to get quotes, and more. I finally found Smart Shield and was contacted almost immediately after requesting a callback. The owner, Bryan, was so incredibly kind, thorough, and knowledgeable. He helped customize a plan for our home based on what would remedy our current situation and prevent future issues. The process to get started was easy (and very digital which earns extra bonus points in my book) and it was a few weeks until installation. The installation went great and I've never had an issue with the windows. It went so well, that we had Smart Shield come back and put in new doors for us, more window replacements, and replace our siding. While that was a bigger job, the process was just as wonderful. The team at Smart Shield is HIGHLY communicative. The installation crew are all lovely, respectful, and masters of their craft. They have impeccable clean up after as well! They are my first call whenever we need something done and will continue to be the only company I recommend. Smart Shield treats you like a friend and not a sales target and their work is top notch quality. Don't bother going to any other company - but be sure to tell them I sent you :)

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

I have had my Windows for 26 years. and Mitch came out and…read morefixed a huge picture window in my living room and never charged me. When they say lifetime guarantee they really mean it. Thanks so much for saving me so much money

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Needed glass replaced on one side of a sliding patio door. The estimate was higher than the cost of…read morethe whole door.

Great fast service and communication Derek was responsive and understandable. Would use againread more

Very experienced professionals doing high quality work and cleaning up after completion. You can…read moretell that they know what they are doing by the questions they ask and what they inspect during their quote visit. great work, no surprises. I highly recommend DPG.

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Constantin (sometimes, "Konstantin") is an extremely reliable - honorable, even - worker. He shows…read moreup for estimates with a seriousness of purpose. He evinces confidence without displaying arrogance. Once he quotes a price and proposes a date to do a job, he sticks to both. The storm-door replacement that I needed would take two men a half day to complete, a contractor told me. Constantin/Konstantin did the job himself in about two hours. The new door has superior fixtures and features to the old one. And it has been installed so carefully that I expect it to last for a long time. It's rare to find a craftsman who does just what he claims to - and for a fair fee.

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

Archer has been one of the worst and unprofessional companies I have ever worked with. I have been…read moreasking for a call back for a month now and I call once a week. No matter who takes your information to pass it on, Dave and his manager will never call you back. Windows were purchased through them for my dad's company for the house he was flipping. They originally quoted them a certain price to install the windows that were purchased. Since it's now my house and no longer being worked on by the same contractor, they won't honor that price. My contractor now has been calling constantly too for a call back. Would not use archer if I were redoing the house again. Worst customer service and beyond unprofessional.

Had a roof leak. House is 1.5 years old, in Cypress Ridge, Bluffton Sc. Archers Exteriors came…read moreout within an hour of my first call to them. Two polite professionals fixed the problem. This company is top notch and honest! Can't go wrong with Archers if you have exterior needs!

I had a very disappointing experience with this company and want to share it so others are aware…read morebefore applying or working with them. Costello Construction posted a job ad on Craigslist looking for carpenters and crew members. They contacted me to schedule an appointment at their office, which I confirmed with their secretary. I showed up on time for the appointment and waited outside for about two hours -- no one ever came out, called, or answered. Even the owner, who introduced himself as Andrew, never showed up or reached out to apologize or reschedule. This kind of unprofessional behavior and lack of respect for people's time says a lot about how the company operates. I would strongly recommend others to be cautious before applying or working with Costello Construction, as my experience suggests they are not as serious or reliable as they appear.

Working with Andrew was an absolute delight. He and his crew are good people who do really good…read morework. One thing I really appreciated was that he gave his honest input on important matters. When making big changes to our house, I want to make sure we make the best possible choice. So, I think the fact that he weighed in on important matters made a huge difference. We're really happy with the outcome of his work and look forward to working with him again. I highly recommend Cosello Construction for your home renovation needs.

We had Zen Windows replace 19 windows in a rental property in Philadelphia. From the quoting…read moreprocess, size verification appointment to the one day installation - I could not have hoped for a better outcome. Now that the windows are 18 months old - I can tell you the windows have worked perfectly. Replacing 19 windows in a 140 year old home, I expected issues. They look great and open and close easily and reduce the street noise. I have had no issues and would use Zen Windows at my next property without question.

Fast Quote and I really like the windows and the new window sills. If you need Lead removal, make…read moresure to verify it at every call and step of the process, as some of those details got lost for our job. While this was a significant time inconvenience, overall Deb was kind and professional. I appreciated the candor of the first crew, and the excellent work of the final crew.