Great customer service, excellent work. Highly recommend. The h work fast and efficiently. 15…read morewindows installed in two days. We could not be more pleased with the results.

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

We had Carlos and his helpers (Enrique & Estalia) fix the slow leak around our front big window,…read moresince Carlos did a fabulous job with the other leaking window. I think that Carlos is very educated with construction and/ or a genius about fixing things. Carlos explained why we had a leak in great detail thoroughly before he fixed the problem. We will hire Carlos in the future when we have another problem. He provided us with a written estimate before starting, and he is very thorough with his communication.

I had Carlos come out to do a repair to my stairs. He was quick to respond, quoted me a fair…read moreprice, and was able to start and finish the work quickly. He explained everything he was going to do, problems that could come up, alternative solutions. He laid down protective plastic and cleaned up everything before he left. He explained what he was doing while he was doing it. Repair job was great. 10/10, would recommend.

Junior and Cody replaced our aged sliding door in our walkout basement to our garden today. They…read morecompleted the job in a few hours leaving the work area spotless. They were both professional, courteous and answered all my questions. Junior even found that the original sliding door (that was installed by the original builder years ago) was set too low to the ground which is why it was always getting wet over the years resulting in warping and rusting along the bottom. He fixed the issue on the spot raising the level of the new sliding door. My wife and I couldn't be happier with the work. This is a family owned and run business who take pride in their work. It was a pleasure dealing with every member of the family from the beginning to the end. I would highly recommend them to anyone who needs door or window installations.

They were randomly closed when I stopped by the showroom the first time, but the second time, I was…read moreable to order. Very limited selection. One door option and one handle type. The process from order to installation was 7 weeks. I absolutely love my new door! It's beautiful & seems to be sturdy. The installation looks neat and professional.

Great fast service and communication Derek was responsive and understandable. Would use againread more

Very experienced professionals doing high quality work and cleaning up after completion. You can…read moretell that they know what they are doing by the questions they ask and what they inspect during their quote visit. great work, no surprises. I highly recommend DPG.

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

I don't typically write these reviews, but I definitely want to jump on here and say Dale Rimmer…read morewas beyond amazing. I got his name and number from my vet actually so I had to cancel the appointment because water was pouring out of my ceiling which I thought was a roofing issue from my porch. It turned out that it was a heating pipe that split. My daughter told me that the floor upstairs was soaked. I ran upstairs I pulled up the carpet and it was scolding to the touch. There was a lot of steam coming off the floor. I ended up calling the fire company going way over the extreme, but by that point I had already called Dale Rimmer. He ended up getting here as fire company was leaving ( which was 20 minutes ) He did explain on the phone that it was probably just steam coming off the floor. He remained with me at the house until I had somebody able to come out and fix the pipe( the fire company turned off my boiler as it was pouring water into my house). I'm also leaving a review for my Fire company. I've never needed them in all my years living here, but they were downright amazing and the same thing with the police downright amazing. I cannot be thankful enough for my community and the fact that Dale was the voice a reason and calmness in my crazy day.!!!

We hired Dale Rimmer Siding to replace the old wood siding on our home. We also wanted to improve…read morethe appearance with stone facing and enlarging the front porch. Several siding contractors we called said they only did siding. Dale said he had contractors that he has worked with for years that could do the stone work and build the new porch. Dale was involved during the entire process and the stone mason and carpenter he brought in were great. The porch and stone work turned out better than we expected. We also had a new flagstone walkway installed and our deck refurbished. The new siding, gutters and downspouts completed the makeover of our home's exterior. Dale was personally involved and was quick to answer and questions or concerns we had. All of the people took pride in their work and the results show it.

I've used Choice on several occasions - a couple of door replacements and most recently - a very…read moresmall job of installing second floor window screens that I couldn't install on my own. They did an awesome job on the exterior door replacements a few years back (nice quality) and most recently, I was very satisfied with their help with installing my screens (very satisfied with labor price). I would highly recommend Choice.

Very pleased with my double dining room window I had put in last week. Brandon and Dominic were the…read moreinstallers and they were very nice young gentleman. Did a great job!! Very pleased with my double dining room window I had put in last week. Brandon and Dominic were the installers and they were very nice young gentleman. Did a great job!! Definitely recommend!

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

4.5 stars, rounded up because of their customer service. Everyone I've spoken to along the way has…read morebeen professional, courteous, knowledgable, punctual, and forthcoming, from the folks who answer the phones to the sales rep to the installers. Really, everyone was a pleasure to work with. We called, they answered, and we got an appointment promptly and smoothly. Our experience then continued with Chris Burton, who answered all of our questions and was very communicative. He gave us a price for our two bow windows that was less than the other local company we got a quote from, and with a better warranty, and he seemed a lot more invested in our business than the other guy. We ended up asking them to do two bow windows, an additional five bedroom windows, and our back door, which was falling apart. Mike came out to measure and he was right on the dot, time wise. Their estimated lead time of ten weeks or so was about right, and then Mike and his team (Travis, Cash) came out to do the install, which they completed in a few days. The windows look great! And they seem quieter and way more insulating than the old ones. Hopefully they stay that way for a long time. My only minor complaints are that the guys trampled my flowers a bit and also gave us bow windows that are "deeper" than our old ones (they stick out past where the old ones ended). As long as they don't fall out or put strain on my house, though, I'm actually kind of enjoying the deeper window because I can fit more houseplants there. It does look a bit funny though (see photos). Also, we opted to stain the wood trim around the windows and the guys were kind enough to install the wood, wait till we'd stained the pieces, then come back to do the last bit of caulking. My dad told me, "If you already paid them, they're not coming back," but he's apparently never worked with a company like Thermal! Also, Danielle, their scheduler, was very responsive and fun to chat with. Overall, it was a great experience, and I'd recommend them to anyone looking for an honest company with good prices.

forget about warranty, they now advertise it openly but good luck getting service. they use subs,…read moreours were from out of town. so many issues from damaging the driveway, broke window, oil from trucks leaked every day, changing the job requirements on site with no adjustment in price, wrong size gutters, roof shingles not secured, caulking missing, after the job leaks. i would not use them or recommend them.

ok I'm going to start with the positive . Great products and great installers!!!!…read more Now to the negative . Had the designer come out to he house in May of 2022.Measured doors we picked out doors etc. Put down the deposit. was told doors would be ready in September. September comes no call from Chapman. I call them with no response at all. The customer service and response from Chapman was awful a zero. Finally get a date for installation which ends up to be December of 2022, 3 months after I was told doors would be in. after many calls from me to set up install no calls from Chapman ever . They come with the door finally and the door was measured wrong by the designer. They have to order a new door. Installer said he was supposed to have come out and measured again before doors were ordered which never happened. Installer was amazing. New door comes in of course I had to call Chapman they never called me to tell me doors were in. Scheduled a date again . Chapman screwed up installation date a few more times. Today Chapman finally came out to put the last piece on the door . Products are very good and our installer was excellent!!! Chapman customer service and support was awful. They never called me I always reached out to them. Never confirmed appt . Not sure I would ever use them again

If you need anything windows/doors related, call Constantin. He was super responsive to my quote…read morerequest via email and gave us a thorough quote, explaining what he thought would be best to get done. Within the month, he was at our house for two days replacing all the casings on our upstairs windows. He worked diligently and impressively finished a large project over the course of two days. With that, the quality is impeccable and we are so impressed with his work. I wish I had more work for him. Don't hesitate to reach out to him, you won't be disappointed.

Constantin (sometimes, "Konstantin") is an extremely reliable - honorable, even - worker. He shows…read moreup for estimates with a seriousness of purpose. He evinces confidence without displaying arrogance. Once he quotes a price and proposes a date to do a job, he sticks to both. The storm-door replacement that I needed would take two men a half day to complete, a contractor told me. Constantin/Konstantin did the job himself in about two hours. The new door has superior fixtures and features to the old one. And it has been installed so carefully that I expect it to last for a long time. It's rare to find a craftsman who does just what he claims to - and for a fair fee.