We were pretty happy with our service! We just moved in to this house about a month ago. It's an older house (110 yrs) and we started sneezing, coughing, having itchy eyes, etc soon after moving in. We figured it would be good to have the air ducts cleaned just in case that was contributing to the problems.
Our guy showed up (sorry I can't remember his name) and wasn't wearing a uniform, anything with a company logo-other than the magnetized sign on his truck which I couldn't see from my house-nor did he introduced himself and what company he was from. I had to make sure by saying "From the air duct cleaning company" and replied yes. This irked me because you can't be too careful these days, however cliched that sounds. I'm a woman in my early thirties, my fiancé wasn't home and I just think that it would've been nice to have a little more professional courtesy
That being said he was a very nice young man who knew what he was doing. He lugged his HUGE HEPA vacuum up both flights of stairs and did a thorough job. He even explained and showed me what exactly he did when I expressed interest.
He ended up removing, as expected, lots and lots of dust and dirt, construction debris, some glass, and even some pieces of wood! Hopefully we won't have to do this again for a long while. It was pretty expensive ($585 for our dual systems that we have in each floor and our dryer vent) but I think it gave us some peace of mind. read more