I contacted them through Yelp on a Sunday and the owner replied back. I called his wife Katie and…read morewe set an appointment for a free estimate. Danny came out, reviewed the chimney and gave me a price. I accepted and he said he would come back. Katie kept me informed and Danny came back at 7:00 pm and capped my chimney. This company is amazing! I highly recommend them. I will be contacting them in spring for more work.

Overall, I am extremely satisfied with Premiere Chimney Service. Their combination of quality…read moreservice, professionalism, and customer care makes them stand out in the industry. I highly recommend them for anyone in need of chimney maintenance or repairs.

PLEASE STAY AWAY AND SAVE YOURSELF FROM THIS NIGHTMARE…read more This business took a $4,607.71 deposit from me 90 days ago for a 28 to 42 day lead time item. It does not matter how many times I call, I have not once received a return phone call since providing my payment. The phone mostly rings to no answer. The couple times I have reached someone I was told the manufacturer is having substantial delays and they cannot get any update from them - I received feedback from the manufacturer within 24 hours saying my experience with this dealer is not normal and I also cross checked with two competitors (oh how I wish I had done that back in November) and have gotten 2 week lead times quoted for the same stove from both of these other businesses. Upon learning this information I requested a refund but you can imagine how that is going. I even picketed the store front for an hour and forty five minutes today and still cannot get a return phone call or any movement on my refund - THEY JUST DO NOT CARE!!!

This new criminal owner took a deposit from me in December 2024 to replace a fireplace insert. I…read morehave yet to have an install date. I get the run around when attempting to get a refund. Unfortunately, with the 6 week install estimate and other delays, I'm past where I can get results via my credit card provider. Stay away from this company. Apparently, there is a new owner and the service of 30 years ago that was excellent is gone and out the window. You will notice that all the good reviews for this place are greater than two years ago. The new owner, Kevin, seems to have acquired the business about 2 years or so ago and that's just about when all of us started having negative experiences. If others are interested in filing in small claims court and reaching out to the local news stations with me, as well as doing some picketing of this place, please reach out to my email at annirbas@yahoo.com. We have got to stop this person from taking advantage of us. Matt R, please reach out to me if you see this. UPDATE 2025-03-11: After several in person visits to the Dreifuss showroom and being VERY CLEAR on what I expected (a full refund), I was finally given a full refund on March 7. Kevin kept indicating he was not sure when he could process the refund but that he would "as soon as he was able." That still was not good for me, so I kept pressing everytime I spoke to him or saw him. I must admit, I thought it would take much longer than it did to be provided with a refund. I would suggest that others also reach out and file claims with the Attorney General's at https://www.attorneygeneral.gov/submit-a-complaint/ so that it can be on record and this place can maybe be monitored to make sure it performs within the guidelines of the law and other consumer protection benefits that we, the consumers, are entitled to.

Tim at South Jersey Fireplaces provided the absolute BEST service and expertise to solve my…read morefireplace issues. He explained what was going on and solved 100% of the problem. Of your fireplace is having "ANY" type of issue or if your want to ensure everything is working properly before you buy a home or just solid qualified service, call South Jersey Fireplaces and connect with Tim.

Service call was scheduled promptly. Service technician arrived on time and performed the requested…read moreservice expertly. Would highly recommend Tim and SJ Fireplaces, and would not hesitate to call if another issue arises.

We needed a service person for our gas logs. We called Newtown Fireplace based on reviews…read more We were so impressed, knowing the cost ahead of time (very reasonable), what the technician did and all the input he gave us. He answered questions and did not push any products or services that were not needed. We will definitely be using Newtown Fireplace moving forward.

I can't say enough good things about Newtown Fireplace Shop…read more I was desperate to have a gas fireplace insert in our new house, after having been put on hold for months by another installer. I was so glad I ended up calling Newtown to take over. They were professional, efficient, fairly priced, and wonderful to work with. The whole team is superb - owner Chris and installers Steve and Brian; scheduler Lori. I had a Heat N Glow Supreme installed within a month of calling (permit was already in place) and we couldn't be happier.

Tim from Hearth Renovations visited my home to clean and repair my gas log set (not a brand they…read moresell). Pleasant interaction, fast service, reasonable price. Would highly recommend.

Very pleased with our recent experience! The workers came and installed a vented gas stove. They…read moretook about 8 hours (on a Sunday) to install the stove. They were very friendly and answered any/all of our questions! They were very skilled - I am so thankful that I didn't choose to install this myself. The stove looks great and gives a decent amount of heat. It was reasonably priced, cheaper than most we've seen. Plus many companies said they wouldn't be able to fit a vent into the wall, but this company figured it out and it looks great! I would recommend this business to a friend.

They came highly recommended. Excellent showroom to help you choose your options. They nailed…read morethe installation date, meaning no delays they showed up when they said they would. Would highly recommend.

Ordered gas logs to replace our old set. It should have been easy peasy. 4 weeks. 4 weeks later,…read moreI'm leaving messages, no one calls back. I try again and am given an installation date. someone calls a few days later, tells me that the person I spoke to was wrong and gave me a different date. then another call to postpone again. Still no call from Dan, our salesman, so I said to cancel the order. Then they said Dan would call. he did not. 20 minutes before closing I called and insisted that I wanted to hear from a manager and NOT Dan. Then Dan calls. I told him I was incredibly clear that I wanted a manager and not him. I said to get a manager on the phone or cancel my order. He opted for the latter. I almost couldn't believe it, but eventually I got my deposit back, So frustratingly bad.

Buy something from them. It's not installed correctly. Service is rude. Take no responsibility.read more

I purchased a high end gas fireplace insert from Pete, He was very knowledgable and very…read moreresponsive, and patiently answered all of my questions. The fireplace insert arrived on time. The installtion crew of Dan, Tony and Moon arrived on time. All 3 were very professional, worked very neatly and protected our property and quickly compelted the installaiton with no issues. The fireplace insert is great and meets all of our expectations.

Eric O. and Fran arrived at our house on time. Eric was able to diagnose an issue with our insert…read moreafter a look at our stove, checking adjacent areas for wiring, and took the time to look at the electrical panel box in the basement. He let us know that Warrington Chimney does not do electrical work but that the issue will probably be remedied with an electrician visit. They were clean, laid down a cloth in front of the stove so no mess was made. Warrington Chimney will be our new chimney sweep for our yearly clean.

Quick and amazing service! Warrington chimney came out…read moreNovember of last year to fix our fireplace and chimney they did great work, kept a clean work space and were quick. After this last wind storm we lost the cap to the chimney. They were out 2 days later fixed it right up!!

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

We had a large chimney repair done last week that involved some removal and rebuild of the upper…read morechimney, liner installation, resurfacing and caps installed. This was a massive job performed in a professional manner with all rubbish removed following the job. Luke and Jess were very professional and personable and I will call them for all of our chimney, wood stove needs in the future. They went above and beyond in explaining and even repairing a couple of things for venting that we didn't originally know about. Thank you. We appreciate your work ethic.

Sent an email with with photos on the Dec. 11th. They got back to me on the 12th and I replied that…read moreI wanted to make an appt. to get an estimate. I did not hear back from them.