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    Sons Kia

    1.8 (77 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    No help worse experience with Kia. I've own a Kia for 10+ years.

    ZERO STARS !! I wish I could give zero stars, but I came in at 5:30 getting off work on a Friday I get it. I thought they would be busy not telling me they close in 30 minutes and they can't do my oil change. I wouldn't recommend anyone go there because customer service is terrible. No one had a solution to a problem that would've took 30 minutes for them to complete. But I will tell all my fellow Kia driving to drive to morrow or Macon and not this location ever!!

    They provided this quote. This is not from TrueCar. This is what they sent to me. The manager only keeps saying that he has to charge more.
    David L.

    DO NOT EVER GO OR TRUST THIS DEALERSHIP!!! They provide a quote & a confirmation that they have the vehicle, but when you get there after an hour of the confirmation, they will say that the car is already sold & they will not honour the quote they provided. The general manager will just keep saying that they will have to charge the dealership fee on top of the quote they provided. Because the price was good, I had to drive more than an hour to get there. Of course, I made sure that the car is available and the price is right before I left my house. THEY LIE!!!! Even if I put some deposit for a car, how can you trust them if they will not upcharge when the delivery happens? JUST DON'T GO THERE!! FULL OF SCAM!!

    Kiran T.

    I'm highly pleased with the level of sales and service I received on my new car purchase. This is the place to go if you are looking for a new car. I have to say that they took very good care of me and they went above and beyond to gain my business and that I was very satisfied at the end. My sales person Evon Hinds made sure he was able to get my deal taken care no matter what. He was absolutely the best salesman ever, very knowledgeable and quick with the best buying experience. I must say that I will most definitely will recommend others to come and purchase a vehicle from here if you like Kia cars. Overall my experience was great. I bought a car, and the sales team members I dealt with were all very friendly and helpful. They answered all my questions and made sure I understood. They did not do any haggling and told me the truth about everything. Sons Kia is not the closest Kia dealership to me, but it was worth traveling the distance to make my purchase. Went in knowing what car I wanted, left with the car I really loved it. Only been driving it now for about three months and haven't had any further contact with the dealership yet other than just having my first oil change and free inspection. Everyone was very nice and I would recommend checking them out.

    Texts from Antawan concerning my car. Nothing but lies when I showed up.
    Anna W.

    If I could leave 0 stars I would. This was the worst car experience I have ever had. Antawan needs to be fired. He is nothing more than a liar. He said my car would be diagnosed first thing Friday morning if I dropped it off on Thursday. I did just that. So Friday I hear nothing. I text and he says his tech is diagnosing it. He would let me know. I hear nothing. I show up on Saturday. He says the tech is out but he will have answers on Tuesday because Monday was a holiday. I text twice on Tuesday. No response. I call and get Stella the bot. I decide to call sales and get a human. They connect me with the service department but no one answers. I show up. Ricky the manager starts talking about no techs. I ask for a loaner since the delay and lies are on their part. He says they don't do loaners or rentals. Come to find out Antuwan was a liar. They never even started looking at my car. It was in a lot off to the side of the building. So even after all of this, I asked Ricky for a shuttle and he said they didn't have one. Like after all the lies and the fact I paid for a rental when no one was even fixing my car, the least he could have done was given me a ride to return to get my car. I wouldn't take a bicycle to son's kia.

    They tried to tell us it wasn't transmission fluid....

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    3 days ago

    I gave you 2 stars, because everyone was smiling and were so polite whilst lying to me. Yay?

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    1 year ago

    Customer service is horrible, Ebony is not a good face for the business, she is extremely rude

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    8 years ago

    Business owner information

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    Sons K.

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    2 years ago

    This semester was challenging yet rewarding. Learned alot about subject matters that really hit home. Looking forward to next semester.

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    3 years ago

    Don't ever expect the phone to be answered!! Not in the service department, sales department or general operator!!!!

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    3 years ago

    Customer service is always top notch and the work done always meets my expectations.

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    Page 1 of 2

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    Review Highlights - Sons Kia

    To sum my feelings, I definitely plan to come back for my next vehicle when we pass down the Niro to the kid.

    Mentioned in 2 reviews

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    Bellamy Strickland Chevrolet GMC

    Bellamy Strickland Chevrolet GMC

    (70 reviews)

    First, I have to start by saying I was unaware of the 2 separate facilities. One where appointments…read moreare scheduled and the other first come first served. When I placed my call, I was directed to the latter. So, I took my vehicle in early on the morning of Tuesday, 14 March, for a tune up and AC repair. I was told that the repair person did not report in until 10am and offered a ride to my home which I accepted. The only message I received that day was a text which stated my vehicle was at the facility for repair. When I hadn't heard anything by noon, I called and left a message. No one called me back. So needless to say, my vehicle was not going to be ready on Tuesday. I called repeatedly on Wednesday and was finally told the young lady who had my paperwork was out due to a family emergency and would not return until Friday. The gentleman I spoke with (who was a repair person and was able to find my paperwork on a desk) informed me there was a back log and there were several vehicles before mine. I was not informed of this before I left my vehicle. Had I known, I would not have left it because I only have one vehicle and many daily responsibilities. This was a great inconvenience to me as there were no loaner vehicles available so I had to borrow my neighbors' vehicle. Communication is key. The office should still be able to function irrespective of one person being out. I did not receive any updates until it was almost time to retrieve my vehicle on Friday, 17 March. I did not receive the quality customer care I expected especially for the amount of money I had to pay to get my vehicle repaired. Also, I know my vehicle is in need of inside detailing, but that was no reason for whomever entered it to carelessly dump the contents of my seat gap filler onto the floor in front of the driver's seat and toss it onto the passenger seat. This was not a great experience for me. I am a 32 year veteran of the Armed Forces and I fully expected better.

    Called for an appointment. Receptionist was clearly new which I understand. But she was…read moreundertrained and not ready to take phone calls and make appointments. She made an appointment for me. Then I told her to transfer me to an actual mechanic to see if the service I needed was possible. He told me that the receptionist never set the appointment and they wouldn't service my car anyway too many miles. One star

    Sons Honda

    Sons Honda

    (107 reviews)

    I bought my new car from here. as car buying goes, It's fine. I will warn buyers that once they…read moretake you to the back, they're gonna try to upsell you with all kinds of things. And use all those psychological tricks. I did get the gap insurance. But I didn't succumb to anything else. They have A Guy That does car detailing, he's part of son's Honda, but you actually pay him separately in cash. And he did a really good job in my car. I would recommend if you're going to purchase a car and they are very hospitable here.

    I had a very frustrating experience with this dealership that ultimately came down to being…read moreprovided inaccurate information and then having that dismissed as a "miscommunication." Earlier this week, I communicated directly with a sales associate and confirmed a specific price for a vehicle multiple times via text. I was very intentional about clarifying the price to avoid any confusion before making the trip. Based on those confirmations, I left work early to move forward with the purchase. When I arrived, the price presented was not what had been clearly agreed to. I immediately provided screenshots showing the exact price that had been confirmed in writing. Despite this, the dealership did not honor the quoted price. What was most concerning was the response from management. Rather than acknowledging that incorrect information had been provided, the situation was repeatedly described as a "miscommunication" or "confusion." However, when a price is clearly stated, confirmed multiple times, and documented in writing, it is not a misunderstanding--it is simply inaccurate information being given to a customer. I took extra steps to verify everything ahead of time specifically to avoid this situation, yet still ended up wasting time, leaving work unnecessarily, and being presented with different terms upon arrival. Transparency and accountability matter in a purchase of this size. I would strongly recommend that anyone considering this dealership get all details in writing and be prepared to verify everything again before showing up.

    McDonough Hyundai

    McDonough Hyundai

    (48 reviews)

    Milton was referred to me by a colleague, and I can honestly say I'm beyond thankful I worked with…read morehim. I've leased cars my entire life, and no matter how exciting getting a new car is, the dealership experience is usually something I dread -- the hours of waiting, negotiating, back-and-forth, paperwork, etc. This experience was the complete opposite. I texted Milton on Wednesday around 10 AM with exactly what I was looking for, and by today before 5 PM, the car was delivered directly to my place. I never stepped foot in a dealership. I never sat at a negotiation table for hours. It was hands-down the simplest, easiest, and most painless car leasing experience I've ever had. Not only was Milton professional and responsive, but he made the entire process feel effortless and comfortable -- honestly more like leasing a car from a friend than from a dealership. I genuinely cannot say a single negative thing about Milton or the experience. If you're looking for someone who values your time, communicates clearly, and makes the process stress-free, I cannot recommend Milton enough.

    Everything from beginning to end. I contacted Mr. James Brown who met me at the and from our…read moreinitial meeting his approach and customer service was far exceeding. He asked if I want coffee and directed me to the coffee station where I met Mr. Alex Clarke indirectly speaking with a previous customer, who he created a very comforting relationship. The customer spoke highly of workmanship. Mr. J. Brown, once we sat at his desk he saw my interest in pre-qualified 2021 Cadillac and my concern with gas, efficiency. He never forced any vehicle but his authenticity, transparency, and knowledge gave me reason to not think about a new vehicle but ultimately caused me to purchase a 2026 Tucson Limited Hybrid. This has been the most impressive car buying experience. There was no haggling or back forth. Mr. Brown presented and argued my case on what I wanted. I am solely happy with my experience and my HOLY GHOST confirmed with an unction that caused me to give praise glory and honor to my Lord and Savior Jesus Christ.

    Sons Kia - car_dealers - Updated May 2026

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