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    Legacy Ford

    1.7 (52 reviews)
    Closed 8:00 am - 6:00 pm

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    1 year ago

    Helena, Emily and Sami took great care of my company in a pinch. Definitely good to find a local Ford dealer we can count on!!

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    11 months ago

    Customer service is terrible sales manager Isaac is a harassing person with rude and negative emails. Lack of professionalism.

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    Page 1 of 2

    Ask the Community - Legacy Ford

    Review Highlights - Legacy Ford

    Headed south with the family, towing a boat, for a gulf coast vacation when the 2016 F150 started sputtering and losing power.

    Mentioned in 2 reviews

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    Bellamy Strickland Chevrolet GMC

    Bellamy Strickland Chevrolet GMC

    (70 reviews)

    First, I have to start by saying I was unaware of the 2 separate facilities. One where appointments…read moreare scheduled and the other first come first served. When I placed my call, I was directed to the latter. So, I took my vehicle in early on the morning of Tuesday, 14 March, for a tune up and AC repair. I was told that the repair person did not report in until 10am and offered a ride to my home which I accepted. The only message I received that day was a text which stated my vehicle was at the facility for repair. When I hadn't heard anything by noon, I called and left a message. No one called me back. So needless to say, my vehicle was not going to be ready on Tuesday. I called repeatedly on Wednesday and was finally told the young lady who had my paperwork was out due to a family emergency and would not return until Friday. The gentleman I spoke with (who was a repair person and was able to find my paperwork on a desk) informed me there was a back log and there were several vehicles before mine. I was not informed of this before I left my vehicle. Had I known, I would not have left it because I only have one vehicle and many daily responsibilities. This was a great inconvenience to me as there were no loaner vehicles available so I had to borrow my neighbors' vehicle. Communication is key. The office should still be able to function irrespective of one person being out. I did not receive any updates until it was almost time to retrieve my vehicle on Friday, 17 March. I did not receive the quality customer care I expected especially for the amount of money I had to pay to get my vehicle repaired. Also, I know my vehicle is in need of inside detailing, but that was no reason for whomever entered it to carelessly dump the contents of my seat gap filler onto the floor in front of the driver's seat and toss it onto the passenger seat. This was not a great experience for me. I am a 32 year veteran of the Armed Forces and I fully expected better.

    Called for an appointment. Receptionist was clearly new which I understand. But she was…read moreundertrained and not ready to take phone calls and make appointments. She made an appointment for me. Then I told her to transfer me to an actual mechanic to see if the service I needed was possible. He told me that the receptionist never set the appointment and they wouldn't service my car anyway too many miles. One star

    Sons Honda

    Sons Honda

    (107 reviews)

    I bought my new car from here. as car buying goes, It's fine. I will warn buyers that once they…read moretake you to the back, they're gonna try to upsell you with all kinds of things. And use all those psychological tricks. I did get the gap insurance. But I didn't succumb to anything else. They have A Guy That does car detailing, he's part of son's Honda, but you actually pay him separately in cash. And he did a really good job in my car. I would recommend if you're going to purchase a car and they are very hospitable here.

    I had a very frustrating experience with this dealership that ultimately came down to being…read moreprovided inaccurate information and then having that dismissed as a "miscommunication." Earlier this week, I communicated directly with a sales associate and confirmed a specific price for a vehicle multiple times via text. I was very intentional about clarifying the price to avoid any confusion before making the trip. Based on those confirmations, I left work early to move forward with the purchase. When I arrived, the price presented was not what had been clearly agreed to. I immediately provided screenshots showing the exact price that had been confirmed in writing. Despite this, the dealership did not honor the quoted price. What was most concerning was the response from management. Rather than acknowledging that incorrect information had been provided, the situation was repeatedly described as a "miscommunication" or "confusion." However, when a price is clearly stated, confirmed multiple times, and documented in writing, it is not a misunderstanding--it is simply inaccurate information being given to a customer. I took extra steps to verify everything ahead of time specifically to avoid this situation, yet still ended up wasting time, leaving work unnecessarily, and being presented with different terms upon arrival. Transparency and accountability matter in a purchase of this size. I would strongly recommend that anyone considering this dealership get all details in writing and be prepared to verify everything again before showing up.

    McDonough Hyundai

    McDonough Hyundai

    (49 reviews)

    Milton was referred to me by a colleague, and I can honestly say I'm beyond thankful I worked with…read morehim. I've leased cars my entire life, and no matter how exciting getting a new car is, the dealership experience is usually something I dread -- the hours of waiting, negotiating, back-and-forth, paperwork, etc. This experience was the complete opposite. I texted Milton on Wednesday around 10 AM with exactly what I was looking for, and by today before 5 PM, the car was delivered directly to my place. I never stepped foot in a dealership. I never sat at a negotiation table for hours. It was hands-down the simplest, easiest, and most painless car leasing experience I've ever had. Not only was Milton professional and responsive, but he made the entire process feel effortless and comfortable -- honestly more like leasing a car from a friend than from a dealership. I genuinely cannot say a single negative thing about Milton or the experience. If you're looking for someone who values your time, communicates clearly, and makes the process stress-free, I cannot recommend Milton enough.

    McDonough Hyundai charged us $1,500 for gap insurance. After I got home I researched and found out…read morethis was an incredibly exorbitant amount. I called after a few days and the finance guy (Mason Clark) said that they pretty much could not take it off, etc. but we could come and sign a form, however, he said it would not reduce the payments (he was lying of course). After a week or so we went in and signed the form and he admitted that this would indeed reduce the payments. We also signed for Smart Pay at time of buying the car, there were charges that he did not inform us of. We called Smart Pay and unenrolled from the program. Mason Clark said that he showed us a video that explained the charges at time of signing, another lie. DO NOT DO BUSINESS WITH THESES PEOPLE.

    Legacy Ford - car_dealers - Updated May 2026

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