There are many excellent doctors at this location, but unfortunately my experience with Dr…read more Jennifer Lynn Baumbach was extremely disappointing. At 21 weeks pregnant, I drove 30 minutes in the middle of the night seeking medical care because I was experiencing the worst illness I've ever had, which I believe was food poisoning. After arriving, Dr. Baumbach spent only a brief moment in the room 20 seconds im guessing. Asking why I couldn't take my nausea medication I had at home. I told her how sick I was and that I couldn't even hold water down. She discharged me right after and didn't even offer IV fluids. Or checked any blood work etc to see if I was dehydrated. I was shocked by the lack of concern, evaluation, and compassion shown during what was a very difficult situation. Patients, especially pregnant women seeking urgent care, deserve to feel heard and cared for. A little empathy and attention can make a significant difference, and unfortunately that was completely missing from this experience.

had an extremely distressing experience during my recent ER visit. One nurse, Jen, was dismissive…read moreand unprofessional--rolling her eyes, minimizing my pain, and making inappropriate comments. When my fiancé sought help because I was in pain, she brushed him off and walked away. I was also alarmed when medication was administered through my IV without gloves or cleaning the port, raising serious safety concerns. When I asked for a warm blanket, it was thrown at me before she walked out of the room, which felt hostile and disrespectful. I reported this to the charge nurse and was given a number to escalate further, but no one ever responded. In contrast, and the reason for the second star on this review, my initial nurse, Matt, was compassionate and professional and deserves recognition. Unfortunately, due to this experience, I am very hesitant to return to this ER.

Very professional this location was great from the front desk to the mri tech …read more If you need imaging done go to this location .. they actually did something right here !

The front desk personnel are rude and boderline belligerent. Obviously the twit with the Grey hair…read moreand bangs has a control complex. She is slow to do intakes and will demand payment when one is not warranted, and she will argue with you. Ive met deductible and out of pocket. Agyer going round and round, she'll finally do a Med Chat with their insurance/billing department. When they respond and she is informed you were correct, she won't even apologize to you. I would have gone elsewhere, but I was in a time crunch. After being checked in for a 4:15 xray, apparently the xray tech left for the day at 4pm. At about 4:50n, the male front desk personnel informed muaelf and another person waiting for an xray, that there xray tech left for the day and did not notify them per office protocol. I DO NOT RECOMMEND THIS PLACE. It's worth the drive to another facility of imaging business. I can't believe this place is still in business!

I have used this service for over a year now to complete monthly blood work for my elderly mother…read morewho has dementia and lives in an assisted living facility. Mom does not usually do well with procedures and doctor visits in the morning. 1st Choice is aware of this as we have had at least three discussions about it over the past year. Recently the scheduling process has become even less customer friendly. Following is an example of how they operate: Yesterday mid day I received an email stating Mom's blood draw was scheduled for noon today. Then at 4:25 yesterday afternoon I received another email and text stating the appointment had been moved to 9 am. I immediately called and the phone was answered by an unprofessional sounding young woman who took over 10 minutes to locate the appointment. She then informed me it was too late to change it. I told her the 9 am time would not work and why. She said she'd send a message to someone (not sure who). Subsequently I texted, called, left a voicemail message, and sent an email requesting contact. No response. Fast forward to this morning. At 7:39 I received a text stating the technician was on his way. 30 seconds later I received a text stating work was finished. I immediately called and left another voicemail asking that someone contact me about scheduling. No one has. So to recap: this company scheduled an early appointment for the next day. I called within 15 minutes but they refused to change it, even though the time scheduled was their mistake. Then they showed up unannounced almost 90 minutes earlier than that! Wow. I've given this company 2 stars only because so far they haven't screwed up the actual blood draw. But as far as scheduling is concerned they seem to care more about their own convenience than that of my Mom. They literally just show up whenever they want.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

Had a 5pm appt. Got here around 4:20pm because I was already on this side of town. No problem to…read morewait until 5pm. But it's now 5:45pm and I still haven't been seen and barely have been acknowledged. They stuck me in an exam room, there was one nice nurse that came in and took my vitals (and for the record she is the only one here that was warm or kind) then shut the door and here I sit for 45 mins without another word from anyone. So I opened the door to make sure I'm not forgotten and the provider comes and tells me she has to shut the door for Hippa (never mind that I can hear everything anyways). So I am currently sitting in the hot, stuffy exam room with no end in sight and the door closed. On the back of the door is a sign encouraging reviews on Yelp... so I start reading the reviews and seems like my visit is par for the course at this place. Definitely won't be back. Debating on even staying at this point.

Carmen is fantastic! She's great with little ones and listens to what you are telling her for…read moresymptoms. She gives the correct diagnosis/medication and we consider her our primary over other physicians now! Highly recommend.

I have used Unique Lab Services for several years and my experience each and every time has been…read moreamazing! The techs are all friendly and do a great job with blood draws etc !! The office staff is excellent also , helpful and happy to answer any questions . Thank you Unique Labs I really appreciate all the staff and service you provide!!

The phlebotomist Bee was amazing. Right on time and well prepared when she came to my house in…read moreTucson. Personable as well as professional. Easy draw with zero pain despite needing 8 vials worth of blood.