Ok first off, OMG THEY ARE AMAZING!…read more My 2 year old always puts up a struggle when we brush his teeth in the morning and in the evening. He was a bit hesitant when we walked in but the assistant (sorry I forgot her name) was so gentle, sweet, and really caring. I seriously thought he would be fighting the entire time and he literally let her look at his teeth with the mirror and all the tools without a fight/cry/whine! Hands down the best experience... FYI, it was his first dentist appointment!

Ya'll ready for a superhero/save the day story? Well, here it comes…read more So, Dr. Angie and the staff at Napa Pediatric Dentistry are absolutely amazing. I hope they all move to Illinois so I can have them be my kids peds dentist location. My family and I were in Santa Rosa for a family wedding. The wedding was on a Sunday and my 23 month old daughter was the flower girl in the wedding. Sunday morning at 7:30AM my poor girl tripped into a set of stairs and knocked several teeth loose (one horribly loose). After some emergency consultation on Sunday we knew we had to wait until Monday morning in order to attempt to have someone see us. I called atleast 2 dozen Dentists, peds dentists, and periodontists within a 30 mile radius on Monday morning and every location was either closed, docs were gone or they didn't see kids. I was lost. My baby girl was in pain. And I didn't know where to turn. Fortunately, Dr. Angie's office was recommended for me to contact by one of the practices that couldn't see me. It would be over an hour drive but after they heard about our situation they vowed to try and squeeze us in. Keep in mind they had a fully booked day and were short staffed. We made the drive and they squeezed us in between patients, all while respecting the appointments and privacy of their current patients (not an easy task to do! I was impressed). They did a visual examination of my daughters teeth and knew xrays were needed right away. After Xrays, it was apparent that a tooth needed to be pulled. My wife and I already knew this and so did Dr. Angie and the team, but proper examination was needed. My poor girls teeth looked rough and it had to be done before we headed home. Dr. Angie and her team exceeded any expectation of bedside manner, love, care, comfort, and expertise that I had walking in there that day. We completed the procedure and 10 minutes later, my daughter was visibly doing better. We are home now and she is a happy girl. We have to keep a close eye on the other affected teeth, but she would not be where she is if it wasn't for Dr. Angie and her team. If you all decide to move to Illinois, I will be the first to sign up my kids as your patients. You brought more than just care to my baby girl, you brought it to all of us. Thank you! Thank you! Thank you!

My son has received the best care in this office…read more The staff and Dr. Rochelle are AMAZING! Lillian at the front desk was so helpful and reassuring with all my questions. Today my son came in for two fillings under oral sedation and use of laughing gas. The whole team made my son feel extremely comfortable which in turn had me feeling comfortable. My son has several allergies and had many previous reactions so I did come in a little anxious myself. As a manager in healthcare I always tell my staff that we need to treat our patients like family. At todays visit I felt just that from Dr. Rochelle and her team.

I'm extremely disappointed with my recent experience with this dental office. I want to start by…read moresaying that previously I had not had any major issues with the office, although I had noticed that their procedures seemed to be priced on the higher side. Unfortunately, this experience completely changed my opinion. I paid a $300 deposit for my son's dental appointment. I did not cancel or miss the appointment. We showed up as scheduled, but my son was unable to cooperate, so the services were not performed. When we scheduled another appointment, I was required to pay another $300 deposit instead of having the original deposit applied. Ultimately, I lost $600 in deposits, despite the original treatment never being completed. I spoke directly with the dentist and explained the situation, hoping she would understand and work with me. I did not feel that she showed any sympathy for my situation whatsoever. She ended our call without telling me directly that the money would not be returned. Instead, she had her front desk contact me afterward to inform me that the deposit would not be refunded. I found that extremely disappointing, especially after I had spoken with her personally about my concerns. There was also a major lack of transparency regarding the anesthesia charges. The anesthesiologist told me the dental office had informed them that my son's procedure would take three hours, and I was being asked to pay the full anesthesia cost based on three hours. When I questioned the dentist directly, she told me she could actually complete the procedure in two hours. Had I simply paid what I was originally asked to pay without questioning it, I would have paid for an additional hour of anesthesia that apparently was not needed. That situation made me question the transparency of the entire billing process. Between losing $600 in deposits and discovering the discrepancy in the estimated anesthesia time, I no longer felt comfortable moving forward with this office. I tried to resolve this directly with the dentist before sharing my experience publicly, but unfortunately, nothing was resolved. I fully expect the office may respond to this review with an explanation or justification, but I wish that same effort had been put into actually resolving the issue with me when I contacted them directly. A response to a review does not change the fact that I lost $600 or address the concerns I raised. Based on my experience, I strongly recommend that parents get all deposit policies, procedure costs, estimated anesthesia times, and refund policies in writing before paying anything and ask all the questions you have.

My three kids have been coming here since they were toddlers, and the experience has always been…read morewonderful. Dr. Nunez and Dr. Gupta are both wonderful, gentle and caring with the kids. Highly recommend!

We are so thankful for Dr. Austin and his amazing team. My 1 year old son had a tongue tie…read moreprocedure to help him with swallowing solids. Dr. Austin and his staff got us in quickly, were thorough, and went above and beyond throughout the entire process. We are beyond grateful and my son is now swallowing without any issues. I can't thank you all enough. Thanks for everything!

My 9 year old had not seen the Dentist in more time then I'd like to admit... he has extreme…read moreanxiety and is very sensitive to light and sound. The entire staff made us feel so welcome and comfortable. Squeezing us in at an earlier appointment from the start. Getting checked in quickly with Sarah and Gina at the front desk! Chelsea had so much patience and explained every little step to my nervous guy as she cleaned his teeth AND successfully got his x-rays. Dr Shaffer was a very calming presence and everyone respected my sons boundaries and never pushed or rushed him to get anything done. Not to mention the facilities and the aesthetic of the place looking amazing. I'm so glad my son has a place like Howdy Dental to put him at ease. I highly recommend them.

I don't normally leave reviews, but this was just unacceptable. Took my daughter to Howdy Napa…read morethinking it would be a fun, kid-friendly experience. Instead, she was left lying in the chair for over 30 minutes--no explanation, no reassurance, nothing. Just sitting there, staring at the ceiling while I kept glancing around wondering if someone was going to acknowledge us. When the dentist finally came in, the cleaning was so quick it felt like we were just being rushed out. And here's the kicker: my daughter still had visible stains on her teeth when we left. Isn't the whole point of a cleaning to actually clean? And don't get me started on I believe her name was Sheryl at the front desk. I mentioned our concerns and got a fake smile and the most passive response imaginable--like we were just being dramatic. Absolutely no urgency or care. For a pediatric office, this place seriously lacks warmth, professionalism, and basic attention to detail. It feels like a gentrified money laundering scheme. We will not be returning.

Dr. Chan is the best dentist I have ever gone to, and I've had a life-time of dental procedures…read more She is a world-class proven master of her profession, and I feel very lucky to have her on my side! Anyone apprehensive about going to the dentist can be instantly reassured. I had a filling and a crown done in one appointment and I actually fell asleep! I am bragging about her to everyone I know. She's a phenomenon conveniently located and committed to her patients comfort and care, a great humanitarian. The entire staff reflects these qualities in the kindest way. I recommend her highly.

Wonderful, I would like to recommend this dentist .I love the way they made me feel comfortable I…read morehighly recommend visiting DDS Chan.

I enjoyed my first visit at Synergy Dental. Erica and Deb were very welcoming, can't wait to get…read morestarted with my Invisalign treatment. Jodi was so absolutely amazing and extremely nice and gentle, explained every step very clearly, definitely made a great choice with Synergy Dental!

Another 5 star experience from Debbie and the amazing folks at Synergy! We were having a…read morecomplicated day because of car problems and trying to negotiate with our insurance and the car rental place with our three kids running all over the office all while my wife was getting her teeth cleaned, and Debbie, as always, treating us like family and helping us with the kids during all of it. I cannot speak highly enough about the incredible family feel and the way you are treated when doing business with synergy dental. I highly recommend them there for so many reasons. Thanks Debbie and all the amazing women there!

Dr. Clift and her staff are beyond amazing! I have been taking my 2 kids to them for about 6…read moreyears. My older son has a history of issues with his teeth, Dr. Clift was the first to diagnose him with hyper-demonetization. She always goes above and beyond when caring for his teeth. Because of his bad history with dentist, he gets very anxious at visits and her and her staff are both patient and accommodating to his needs. He recently had a dental emergency around 9 pm on Monday night, I contacted Dr. Clift and she spent hours in the middle of the night making sure he was ok. I found out the next day it was her wedding anniversary and felt so bad but at the same time so grateful to have a doctor who actually cares. She is a dying breed and I can't recommend her enough!

Stay away. The dentist told me my son needed several crowns and fillings. I got a second opinion…read moreand he only needed one cavity filled!

Absolutely Outstanding Pediatric Dental Care!…read more Novato Pediatric Dental has been a complete life changing experience in what dental care means to for our family. Type of care: Their team specializes in pediatric dental care and it really shows. They take a gentle approach and personal attention to care for each of children's specific needs. The staff takes time to explain everything in detail ( and more than once!). From the break of the procedure to any out of pocket expense, thank you again. Care quality: Dr. Robinson treats my child like one of his own, he reminds me he also has boys often. He's attentive, incredibly knowledgeable, and goes above and beyond to ensure comfort and thorough care. Whether it's a first visit or surgery every step is handled with professionalism and compassion. Office experience: The office is clean, modern, and completely designed with kids in mind. There are toys, books, and TVs playing kid-friendly shows to make waiting easy, though. The front desk team is organized and extremely helpful, making scheduling and billing straightforward. We're so grateful to have found Novato Pediatric Dental.

The place has gone downhill fast. We've been coming here since my daughter's been young. And came…read morehere during the whole covet thing. They just now are taking COVID seriously when the mask mandate is almost over with. A year ago they had a packed waiting room and had really no procedure for COVID. Got ride of all their old staff and hired young people newly out of school. The waiting room is boring and dull. More like an adult pediatric place. No new equipment for kids or the dentist. They have no equipment for the parents to see the x-rays with the dentist. Staff rush the kids and parents. It's just a sweet shop. Really sad as it was a well known place and they did such a great job. Changing to any dentist we can get into. Don't waste your kids time here.

Wonderful office and staff! Our young kids feel supported and ask to go- highly recommend.read more

So disappointed in our family's experience here. This was our second visit for our child. Our first…read morevisit was complimentary due to a promotion. At that time, I went over our insurance information in detail with the front desk staff. I was told that although our insurance was out of network, it would fully cover cleanings and basic visits. We returned on 2/11/26 for our 16-month-old's appointment. The staff brought us back, asked a few questions, and the dentist examined and counted my child's teeth. That was the entirety of the visit, which was fine and expected for their age. However, when we were leaving, the front desk charged my husband $97. I was surprised by the cost given the brief nature of the visit and confused about why our insurance hadn't covered it. Since we hadn't been in since August 2025, I assumed perhaps our coverage had changed in the new year. Something didn't sit right, so I called the office the next day. I was told they had not run our insurance and had charged us directly instead. They were aware of the mistake. While I understand mistakes happen, what concerns me most is that the office was aware of the error but did not reverse the charge, notify us, or apologize. I can't help but wonder whether we would have ever received a refund had I not called. Mistakes happen in any business, but how they are handled matters. Unfortunately, this experience left us feeling uneasy about the office's transparency and communication. I have requested that any future appointments be canceled, as we no longer feel our values align.

Dr. Susie Ryan has been great with my daughter. She is patient, kind, and understanding, and has…read morealways been so accommodating with my endless questions and the occasional need to reschedule. Most importantly, she has done an excellent job. Most recently, my daughter's cap fell off her filling on a Saturday, just two days before starting school. My daughter was scared, and I was desperate to figure out what to do. I texted Dr. Susie, and she responded right away, walked us through what to do in the meantime, and told us she would see my daughter first thing Monday. Monday was a day off for her office, and she wasn't even sure if she would be able to get her assistants to come in, but she still made sure my daughter was taken care of. We went in Monday, and Dr. Susie was able to put the cap back on with no issues. She even followed up with us the next day to make sure my daughter was doing okay. That level of care means so much, especially when it comes to your child. Dr. Susie is extremely knowledgeable, and someone I completely trust with my daughter's dental care. We are so grateful for her and her entire team.

I took my son here today for the first time and it was an amazing experience. Dr Susie Ryan is very…read morekind, thorough, patient and has great bedside manners. The dental assistant Dulce was gentle and encouraging. And the front desk ladies are welcoming. I never thought my autistic son would be able to sit through a whole dental appointment! Looking forward to future appointments.