This is not an exaggerated description of events. I ordered a large drink because the only thing worth going to sonic for is the ice. I was the only person in the drive through and the ditsy high school girl A) Had her shirt rolled up exposing half of her stomach and B) stood in front of the drive through window texting and didn't notice me until I knocked on the glass. Once she re-took my one drink order, she poured it, put the lid on, and walked away. The total time I spent in the drive through was 15 minutes and all I wanted was a large lemonade. Thanks for the waste of time and I will never be back. read more

This location is the worst service I have ever gotten at a fast food restaurant. 45 minutes and no order yet. This place is ridiculously slow. read more

Waited close to 15 minutes for my order, I was the only vehicle in drive thru. Then order was wrong. Not the first time at this location to have crap service. Always try to give a place a second chance. Not again. Wasted 30 minutes of my day. read more

I ordered a hamburger which was on sale for half price, specifically stating that I wanted the half price hamburger. I also ordered fries and a drink. The price should have been around $4. They charged me for a combo at $8.50 (there is no combo on the menu for $8.50). Then subtracted the $2.00 or so for the hamburger so I wound up paying about the same amount as I would have with no half price burger. I wrote to Sonic's management, sending them documentation, receipt, picture of sale sign, and picture of menu. Absolutely no response. They are ripping us off. Check your receipts if you go there, they can't be trusted. read more

Don't go here! We waited almost 30 minutes for some ice cream and they still couldn't get our order right. Seriously, any other joint in town could do better than these guys. Maybe just head home and fend for yourself read more

Do not expect to get food or service here. Not even ready to take orders after opening time. Then the employees have the nerve not to close out the ticket and leave it where the red button is activated so you can't push it at all! Horrible!! Don't waste your time or effort. read more

They are SO SLOW! Any time of day, no matter what you order, it takes FOREVER!!!! Seriously why don't they hire more people?? I will not ever go back read more

Manager needs to be trained on customer service. Have employees leave cell phones in a lock box while on shift so there are no distractions. Skip this Sonic all together when looking for a fast food restaurant. read more

I'll start off by saying I've been a big fan of Sonic Drive-In since I was a teenager in the 1970s this is how to be one of the worst ones I've ever been to. Let's start off with the food, I ordered the four piece chicken strip combo that comes with Texas toast, tater tots, one onion ring ( why only one) and a regular size drink. It did take a little bit for the order to come out but not an exorbitant amount of time so I won't hold that against them. Upon opening the box my one and only onion ring was missing. The dipping sauce, i.e. white gravy, was nearly missing from the box, the waitress had grabbed that just before bringing the order. I used the term gravy in the loosest possible definition of what was in the container, basically a bland, somewhat tasteless kind of liquid resembling gravy. How do you overcook tater tots to the point of little brown crunchy meteorites? The Texas toast was nowhere near the appearance or consistency of toast but more like a slightly browned piece of white bread heavily saturated with butter that hang limply when picked up. The four chicken strips we're only slightly less dry and crunchy then the tater tot meteorites. As I said before I like Sonic, for well over 30 years now and I realize we're not talking five, four or even three star Gourmet restaurant here but it should be at least good basic food. I don't know where this particular operation lost its way but it's going to take the zombie apocalypse before I venture back to the Sonic Drive-In in Windsor Colorado. read more

This is insane, I have been waiting 20 minutes for one drink. Only thing that is moving is drive thru lane, have only seen one server on this side. You need to get some serious help during night. Because I guarantee you have lost my business. read more

It actually gets zero stars. I've lived in Windsor 5 years now. I'm still amazed how horrible their service is. I am done after tonight. 20 min. just to order. Then 30 to make it and it was still wrong. Only got a "sorry". So here's my review. Don't go to this sonic unless you have a solid 45 to 60 minutes to kill. Worst Sonic on the planet. read more

HORRIBLE! I only gave 1 star because it's required, but I'd rather give negative stars! I go to sonic for happy hour drinks in Greeley twice a week! Yesterday I was home so I went to my local Windsor Sonic for my happy hour drinks. I ordered 3 drinks, it took 20 minutes to receive my 3 drinks and when they came out there was only 2 drinks. The girl went back, 5 minutes later another girl comes out again with only 2 drinks! Finally, 35 minutes after I placed my 3 drink order I received the correct order! I think there is a real lack of training at this location and I don't believe I will ever return! read more

Everytime I eat sonic, I end up feeling bloated and half sick. Virtually everything is fried and filled with useless calaries. If you care about your health, I would recommend eating elsewhere. read more

Absolutely DISGUSTING!!! I have been here 3 times and each time it got worse. The 1st time I ordered a vanilla shake and some French fries. The fries were cold, and the shake wasn't even frozen and it was watery. GROSS! Plus, we had to wait 15 minutes which is ridiculous. The 2nd time I got a burger, fries, and a coke. So my plain cheeseburger turns out to be chicken, my fries are cold and hard, and I don't even know what my coke was but it sure wasn't coke. The 3rd time was in the morning we had to wait 20 min. for a breakfast burrito, the food was terrible, and to top it off I got food poisoning for 3 days. Never ever go to a Sonic. It is TERRIBLE!!!!!!!!! read more

Usually decent with orders, but sooooo slow. It's pretty sad that I will wait 30+ mins for a sonic blast!

I kept trying to give you guys my business for over a year hoping for a change.... No such luck. Waited 25 minutes tonight before I gave up and drove halfway over the curb to get out of line with my screaming toddler. Seriously, get it together. I'm trying to support our local businesses but this is irritating beyond belief. You guys are losing customers fast. read more

I started to pull into a stall when the right side hit the sign on that side. It scratched and dented the side of my van. The way the signs are posted, it creates a very small stall for a larger vehicle as well as the angle of them! I went in to tell them what happened. She told me, "oh yeah that happens all the time! In fact somebody just took out that sign about an hour ago! That really stinks, huh?!" Well, YEAH!! If people keep running into them, doesn't that suggest a problem??? Won't be back. read more

Feb. 17,2016.....worst service and food ever.....my wife and I had an appointment in Windsor at 7:00 PM, we got to the Sonic at about 6:10 to grab a quick bite before our appointment , we placed an order for 2 corn dogs, 2 tater tots and 2 medium drinks. At 6:35 our order had not arrived.....pressed the call button several times....no response......at 6:45 my wife walked to the entrance and was met by a car hop with our order. We paid for the order....the tater tots were cold, the corn dogs were warm, however the drinks were cold, the cups were crammed full of ice and no condiments at all, tried the call button, again no reply. We both are most of the corn dogs ando about 4-5 tater tots. We ended up throwing the rest in the trash. Will never go back to the Windsor Sonic.......bad....bad.....management needs to get a clue ! Glenn H. Firestone, Co. read more

Always a long wait, can't get out of there without waiting at least 15-20 minutes. Staff was rude on the intercom, reminds me why I never come here. HORRIBLE, left after 15 minutes in drive through and didn't even get food. read more

feeling very unsafe. no one inside is wearing masks & they breathing on our food. took a while aswell but my health is the most important & it is being compromised right now read more

I have been to probably 12+ Sonic Drive Ins. This is the absolute worst of them all. I have given this location many chances, yet I consistently wait 20+ minutes for one single drink. Even went out of my way to talk to the manager to tell them my concerns about the wait time and service- but nothing has changed. I've been denied service twice because their payment system wasn't working, but they didn't even attempt to take my cash? Terribly run business, avoid at all costs. read more

Recently tried Sonic for the first time in Loveland. Food and service were both great. So when the family wanted burgers for dinner I said let's go to Sonic. BIG mistake! Service was incredibly slow as it looked like all of the kids were on break at the same time. We waited 15 minutes for our order. Took the food home. Fries were hard and cold. The burgers were burnt to a crisp around the edges. Our dogs are the Sonic and we threw a pizza in the oven. Very disappointed and will not be returning. read more

This sonic is trash compared to others every time I've gone to the one in Windsor they've fucked my shit up and took to long and the guy taking the orders is a fag read more

This sonic was epically awful. took 20 minutes to get a milkshake w 2 cars in front of me, and two people were working. guy handing the milkshake to me ended up dropping it and gave me two napkins to clean it up before ignoring me so he could get the next customer. if youre in the area... go literally anywhere else. read more

Thirty three minutes for a lemonade and a single flavor slush. Paid by credit card, otherwise I would've just left. I had to finally knock on their window to inform them we'd been waiting so long and they didn't even know if I had paid yet much less what the order was. The Sonic in Fort Collins does 2-3 times as much business at the same time yet produces orders in less than five minutes... WITH AN UNNECESSARY APOLOGY! We definitely won't make this mistake again, goodbye Windsor Sonic. read more

Still one of the worst Sonic experiences - a lot of turn-over and not for the better. They seem to be faster when you pull in to a stall than the drive-through. read more

I love Sonic. However this experience was sub-par. I waited two minutes to be acknowledged by the drive thru operator. She was very polite but was overwhelmed by the 8 o'clock rush. When I got to the window my food sat there while she was on the headset. She took my money and gave me my food. The fries were cold. While she was handing me my drink I told her that I apologize to her because I didn't want to be rude but the fries were cold. She took my fries back and gave me what she presented as new fries however upon leaving I realized they were just as cold. They might have been different fries but I doubt it. When I checked my hamburger it was half out if the bag and had fallen apart. There was also half of a hamburger on top of it. Disgusting. If given the choice please skip this sonic. read more

Really deserves a zero. Sitting in the drive thru for 15 minutes for 2 shakes. Kids sit them at the window and walk off rather than giving to me. Slowwwwwwww read more

Slowest drive thru ever!!!!!!!!!!! I sat for 20 minutes with three cars in front of me who didn't get their food either!!! Management - get with it, this is unacceptable. You are losing business because people cannot wait for a burger and fries like this. Absolutely ridiculous. read more

Terrible management with little to no care for customer satisfaction, while letting their lower level employees scramble to fix their mistakes. Slow and unsatisfactory every time I come here. Drive to Loveland or Fort Collins if you want a good experience at Sonic. read more

We ordered from the front of the store, we ordered two junior cheese burgers, first time they came out so cold the cheese wasn't even melted. The young man apologized and brought out two new ones, both of those stone cold too! Yuck. The front of the restaurant is so gross, the grounds need power washed so badly. Just filthy. We walked back to our car, we parked in the back, the whole back of restaurant covered in grease and cigarette butts. Really needs cleaned badly. We will not be back and would not recommend anyone either. read more

I have been here 4 times. EVERY SINGLE TIME we have gone, it takes FOREVER to get our food. It's a bunch of high school kids who seem to think they can just diddly bop around, talk to each other, Facebook and not pay attention to their WORK. I have never been to a fast food place that takes as long as these kids do. It's unreal. We sat and waited (after pushing the button) for 10 minutes and decided to leave because no one answered to us. I will NEVER go back there. read more

I was the only car in the drive thru and waited for 15 minutes for my Oreo Cheesecake shake. When I got home, the shake was super sour and disgusting. This Sonic location is consistently disappointing and I won't be returning. read more

I have never been to a "fast food" restaurant where it took 1 hour and 15 minutes to receive my stuff until i came here. I was told 15 minutes and I waited and waited and finally asked them where my stuff was and they said sorry it'll be right out. So I waited some more and still nothing then finally they brought out 1 of the 3 things I order. I'm in awe of how horrible the service is here. I will never return to this sonic! If I hadn't already paid with my card in the drive up I would've left after waiting 20 minutes. read more

Last two times I have been here, I pulled into a stall, pressed the button THREE times with in 15-20 minutes....and left disappointed and hungry. read more

I come to this Sonic at least twice a week. Yesterday I came to this sonic and ordered a shake. The young lady at the window (Morgan or Megan?) was being extremely distant and rude to me as though my visit was a hassle to her. This hasn't been my first experience at this sonic with this particular employee, and neither visit has been enjoyable. I probably wont be returning for a while. read more

Happy Hour is a bait and switch. I went to the drive through with 15 minutes before the end of happy hour. There was one car in front of me. It took them almost 20 minutes to get this persons order right. When I finally got to place my order they told me happy hour was over. I told them I had been in the drive through lane for almost 20 minutes and i would have made it if the previous order didn't take so long. They said there was nothing they could do. Make sure you have 30 minutes to go through the drive through at this Sonic if you want to get your food at the prices they advertise. read more