I usually go to another Sonic to get a shake, but I was in a hurry so I thought. I arrived and they had a line- no biggie right? Wrong. I was in line for almost 30 mins, I could only guess they were short staffed. I finally got to give my order, it was simple Sonic Reese's Peanut Butter cup shake, large. When she replied with a shake with flavor, that was concerning, but I just thought it was a language thing. So, i repeated my order at the window- so there would be no mistakes. I received a shake with little to none whipped cream and usually there is a cherry, no cherry for me. Sigh. Depressing. What is worse, there was next to none in the way of "flavor". It was mostly vanilla ice cream with a hint of what I paid for. I wont be back for a looooooong time, if ever. Bad Sonic. read more

Worst Sonic in America All Sonics will be closed by the end of year. In app order and haven't got order in 30 minutes read more

We waited 30 minutes for a burrito and a hot dog. The guy said he had "a lot" of orders but there were only two other cars there.... The tots were literally ice cold. Onion rings were freshly made though. Food was good, but the service was terrible. read more

Waited 30 minutes for a burrito and a toaster. Didn't bring my drinks. Wrong burrito than what I ordered. No apology.

The service was terrible having to wait dam near 30 mins honestly disappointing as location for sonic, wish I could give them lower than a 1 star because that's to generous for them and it's not the first time this dump of a location wasted my time on just one little item such an embarrassment for the sonic franchise read more

They should just shut down the sonic. The payment machine is not working, the wait time is horrible, and the food is not fresh at all. Probably the worst sonic I've ever been to. read more

Placed an app order and waited 40 minutes for it. We only ordered 2 drinks. Workers were also standing outside in the back on their phones.

So I tried going to another sonic since the one near me hasn't had the best quality food. But the what I assume is the manager was outside talking to another employee who was smoking and just standing there on his phone instead of helping the two coworkers inside who are dealing with drive through, and we waited for almost 30 minutes for our drinks that were placed ahead through online. They also kept attending to two teenage boss who where sitting out side shirtless. This is genuinely outrageous go to any other sonic in the area. read more

One of the employees does not tie her hair back, and I can see them through the windows scooping ice with the styrofoam cups. If you have EVER worked in food service you know that that's a huge no no. I will be reporting this sonic for HEALTH SAFETY VIOLATIONS. This is the last straw and I will not be back. read more

if I could put a 0 star rating I would. this is the absolute worst establishment/location in the area. wait time is entirely too long just for my order to be wrong 99% of the time, then they think it's funny when they messed up . read more

Workers are rude at this location. I never had a really bad experience in any other location like here, they Laughs in front of the customers If you as for something I was placing my order and they didn't let me Finnish with my order and then left me there waiting for 15minutes. I will never come back here read more

This sonic sucks truly. I ordered thru the app and just had mozzarella sticks and a drink and they literally didn't give me any sauce. Like how do you eat mozzarella sticks with no sauce? I'm pregnant and just want to cry truly. I didn't pick this job for these people so if they don't like it, find something else. read more

Just ordered 2 drinks. Tried to give me one. Couldn't comprehend that I need 2 large drinks. Extremely slow and when we finally got drinks the cups were dripping. The cashier had gloves on taking payments but not changing them out to handle the food and drinks. This location needs new management. read more

This is the WORST Sonic ever!!! If the seltzer isn't down, there's only 2 drive up spots actually turned on, if not that, only 3 people are working, if not that it takes forever to get food!! I'm done today is 3/6 only three drive thru spots work, whoever owns this place, Shame on you, give this real estate to a company who cares!! read more

SLOW. Ordered milk shake, ice and a limeade. Took 20 min to deliver. They were not busy either. Don't stop here. Terrible service

This place a joke, I ordered ahead of time online at 9:50 pm says ready at 10:04 get here at 10:11 check in says someone is coming out with my food at 10:15 now 10:25 pressed the button they say sorry someone is coming now 10:35 and still nobody coming out with my damn food. Busy or not don't say it's ready if it's not. read more

This Sonic needs help in order taking and getting the order right. You can tell the service is lacking. Just look at Whataburger next door they are packed while Sonic is empty. Update I went by there on March 2024 and ordered some cheese stuffed jalapeños and they smelled bad. It was obvious that the cooking oil needed to be changed. You would think that they could smell it or they just don't care. read more

Food is typical sonic, if you get it warm. Do not come to this location unless you want to wait 30-40 mins for anything. Either for one drink or a meal you could go down the road and get it faster read more

This Sonic is AWFUL! Employees don't care, I waited 5-6 min at the speaker waiting for someone to take my order. I only ordered a corn dog and a drink, get to the window, no one greeted me, no one ever took my money, I waited another 5 minutes, then I waved to grab anyone's attention, and no one ever came. I drove off read more

This Sonic is absolute trash. They charge more than other Sonic restaurants, serve old, dry "food" and serve spoiled drinks. Their employees are absolute zombies without any knowledge of what's going on and lack in any sort of customer service. I'm pretty sure this Sonic needs to be greeted by a health inspector very soon to protect the public. read more

why is it everytime I come here, I'm the only car but it takes 20 minutes to get my food? I order a drink and something that takes 2 minutes to make!! read more

I wait like 5-7 mins for 2 milkshakes so yeah .Then I go there to pay cash and only had 20 bucks and they said they do not have change at that moment just my luck so rn $10 missing dollars read more

Terrible and slow service. They have a chick working that isn't even able to speak English . There's another worker walking around trying to figure out where an order goes. Also got my order wrong and gave me a small straw for a RT44 read more

This business is going downhill and fast! Reason being? The staff is absolutely horrendous. Today I and other customers waited 15+ minutes for the drive-through operator to come on the mic. It never happened. Instead, one of the other customers went to the window and knocked. When I had driven by prior to that, he was just sitting on his phone. The staff here has always been rude and slow and honestly very easily irritable. They also try and keep my change without asking even if it's 2+ dollars. Whoever owns this location has got to get a hold of what's going on there before the business is ruined. They already have a terrible reputation. Despite this being the most convenient sonic on my commute to work, I will be having to switch to another location. To whoever owns this business: INVEST IN YOUR EMPLOYEES!!! read more

the service is bad it takes for ever to get food if you want sonic go an hour before your hungry

Waited 30 mins for my order when I finally hit the button to ask for an update they had no response they literally didn't respond when I asked about my food they just stopped interacting read more

Food not hot. Meat patty was dry. Online order for pick up at 5 - didn't get until 15-20 mins later. Staff wouldn't answer red button. Stated they were busy however only about 10 cars total in drive thru an in stalls. Last time here. Waste of $$!!! read more

Worst service I've ever experienced at a sonic, if I could rate it -5 stars I would. Longest wait time ever, let alone they didn't even have stalls open and were only running the drive thru which is ridiculous for a sonic. Once I finally figured they weren't gonna answer the speaker I drove around to the drive thru to then wait another 15 minutes before they even took my order. Then when I got my order and I told the lady I'm missing the sauces that are supposed to come with my food I payed for she tried to shame more for even asking for the stuff that is set to come with my meal. Absolutely ridiculous service! WILL NEVER GO BACK!! read more

The service at this Sonic has been terrible for years but lately it has been getting worse. I would have rated it one star before now it would be zero. I placed an online order a few weeks ago. Went to pick it up and several of the screens are covered with cardboard signs that say app orders only. When I tried to check in it would not work, I had to pull through the drive thru as did several other people. Only then was I served my drink order which was a route 44 only to be given just a large and told they were out of route 44 cups. No reimbursement. I guess that money is gone. The whole process took over 15 min. For one drink! Today I spent 22 min getting one drink again, four cars in front of me all received just drinks. The person at the window constantly having to ask people what their orders were because they had already deleted them from the screen. If you have ever worked in the restaurant industry you know orders are timed by management to keep up good service. Well the employees know their time sucks and process the order like it has been served in a timely manner when actually they are several orders behind. I ordered my order on the app and while I was still the 4th car in line it showed I already had my order . This is constant with this location the worst. The last time I had an issue there is a phone # on the receipt to contact the management. I sent a text and left a voicemail also sent a review through the Sonic app. Not a single response! I opstomistically try this Sonic ever couple of months to see if things have changed, but honestly it's been terrible for about 5 years. Whoever the owners are need to be shut down or sell to someone who cares about their customers. read more

Absolutely ridiculous service. It took 20 minutes to get a drink. I would never return here.

Out of every food I wanted to order. This place is terrible! No wonder is has only 1 Star. Sadly I didn't realize it until after I ordered. My food was hot but incredibly greasy. Oh and while we were waiting for our food, the mic quit working so they can't take any more orders from the drive thru. read more

Sonic Drive-In - Greasy chicken tenders - Burgers Near Me - Tomball, Texas

Purchased a Double cheese burger for a crispy chicken sandwich. Wish I saw the 1 Star Rating. Sounds like it time for Sonic to step in and fix this place and it's Management issues. I have never seen 1 Star. Find another Sonic this one has consistent issues. read more

Sonic Drive-In - Ordered Double Cheese Burger Received Grilled Chicken Sandwich. - Burgers Near Me - Tomball, Texas

Worst customer service! My app wasn't working so Ben the manager came over. Rude and talked to me awfully! Won't ever go back there! Can't believe they hire people that hate customers. read more

If I could give a review less that one star I would. Third time I've gone and they get my order wrong every time. Never coming back to this one. read more

They never have hot coffee or won't make it for you. This is my 3rd time coming to horrible sonic for breakfast and they don't have hot coffee with there breakfast and won't make it for you.. so I don't order the food because no drink. I stopped mainly for coffee. I told them I don't mind waiting for them to make some and they said they don't have it.. why is it in there menu? False advertisement is wrong.. thanks for wasting my time for the 3rd time because y'all to lazy to make some coffee... read more

Waited over 40 mins for a drink and a corn dog today. How the hell does this place stay in business. Asked mgr to explain.. nothing... crickets! Never never never come to This location! Absolutely abysmal read more

I can't believe this place is still in business. It took 15 minutes to place an order food in the drive thru and by the time you get to the window they forgot what you ordered. Whoever is the owner please fix your establishment! read more

We ordered an Oreo Blast tonight on the app. The app worked well and our Blast was ready a couple minutes after we got there. The only problem was the top inch of our cup was empty. The ice cream was fine. The cup just should have been filled up. read more

Sonic Drive-In - Oreo Blast - Burgers Near Me - Tomball, Texas

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Literally waited 30 minutes for cold food and melted drinks because their card reader "wouldn't work" yet they had a full drive thru line and it was completely empty by the time we even got the card back. Then we waited another 10 minutes for our food and forgot about our other two drinks until we reminded them. Worst experience for a fast food spot ever. The rating on this is deserved. Would give it 0 stars but I can't so 1 star it is. Ridiculous. read more

This place is absurdly bad. Got our order wrong and when we came through the let them know, they were short and rude. When we got the replacement, It was a burger with nothing but mustard. No veggies or cheese. I come through the drive through for a drink regularly but I'm done with this spot. read more