This place is absurdly bad. Got our order wrong and when we came through the let them know, they were short and rude. When we got the replacement, It was a burger with nothing but mustard. No veggies or cheese. I come through the drive through for a drink regularly but I'm done with this spot. read more

This is probably the worst Sonic in the country. I've given them several chances since I live nearby. The wait is terrible (if they even answer you on the intercom) the food tastes like it was made yesterday. The staff looks to be intent on doing the minimum. Homeless folk often camp out in the ordering slots. I just overpaid for Door Dash to bring me a cherry limeade and it tastes like they were out of syrup and just gave me tonic water. Avoid at all costs. If the owner is reading this; FIRE EVERYONE!! I'll be driving double the distance if I ever want Sonic while I live here. read more

We came here and sat and waited for legit 30 mins just to get our food wrong. Get your shit together sonic I mean y'all have been fucking up for 4 years now it's sad. read more

Sonic Drive-In - Supposed to be CHILI cheese tots not cheese tots give me what I pay for - Burgers Near Me - Tomball, Texas

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Holy cow. Everyone is right. The wait time is ridiculous. All we wanted was a small shake. Had to press the button twice cuz nobody bothered to answer the first time. Watched cars give up and leave. Had to wait even longer for the one shake. They must have been milking the damn cow so they can make the fricken ice cream. read more

Everyone has bad days but dang. Took forever for my order, I got one thing, they were also out of the two other things I wanted to order. The employee wasn't the nicest either. read more

Been sitting at their screen for 7min. Keep pushing the button. No one answers. All i want is a burger. Im hungry. Ended up leaving w/o any help Hi, 3years later...still as worse as ever. Going on now...20min...waiting for food. No lie, this place f*****g sucks. Hard. read more

DO NOT go to this Sonic location or if you do, only pay cash! Someone(s) there is STEALING credit/debit card info, holding it for days, and then running charges in the middle of the night. If you're on NextDoor, search for more information there, several people have had their card information STOLEN this week alone but it's been happening for months! read more

This place is nothing short of a dumpster fire. The service is terrible and slow. Making burgers and drinks is not difficult, I know as I worked at Sonic in Pearland in high school 17 years ago. I could walk into this place and show them how it's done. Have some pride in what you're doing. How this place survives a Tuesday much less still having people coming to it with one star baffles me. Couldn't get a medium chili cheese tater tot add jalapeños and onions with a small cookie dough blast. Both had to be sent back prior to leaving the drive thru. GET IT TOGETHER! Pull your pants up too. For the love of god, improve this store or sell it to someone that knows how to run a business/represent the brand well. read more

Honestly I feel so bad for these employees they are severely understaffed and trying their best trying to take orders and get them out the door. The encounter with the employee that brought me my food was so nice and he was very sweet. I literally watched a woman and her husband get out the car trying to be confrontational. He did not deserve that and I wish I had a chance to say something to them because it did make me upset seeing them be treated so badly. These employees honestly deserve better. read more

THEY SERVED ME SPOILED ICE CREAM! Gritty consistency (like boxed mashed potatoes) and tasted like spoiled milk. Horrible service. They lady that tended to us had a stank ass attitude and had the nerves to ask us for money. When we said we paid on the window she rolled her eyes and went back inside. Came back out in a hurry gave us our drinks and left. Never coming back again.. read more

Sonic Drive-In - Cookie dough blast - Burgers Near Me - Tomball, Texas

This locations is awful. Customer service is poor, they rarely get your order right, and they're slow. This is based on several trips. Every once in a while one of my kids wants sonic, and we're near here and I think "hey it can't be that bad, maybe they've improved?" And every time I'm wrong. I've had a drink spilled on me and my car here, wrong orders, and even as I type this message I'm sitting in my car waiting 20 minutes waiting on an order for two people. I reached out to the manager once who said he would give me a coupon, or something in return for a couple of poor experiences. I followed up twice, and nothing every came. Do not come to this location. I'm upset with myself right now for making that mistake once again. read more

What's the point of putting in a mobile order when they tell you o use the drive thru? Waited 31 min for a drink. Ridiculous!

Outraged. Previously at this location I waited over an hour for 4 milkshakes. Today I just wanted a large cheesy tater tot. I open my bag. It looks like someone has eaten half of the order. I guess I should've just ordered a small. read more

Sonic Drive-In - "large" cheesy tot - Burgers Near Me - Tomball, Texas

HORRIBLE SERVICE! I was waiting in the drive thru because they told us the other lanes weren't open. The line was long but eventually I get to the speaker to place my order and no one asks to take my order and no one responds so I'm thinking there might be something wrong with it since we had a horrible storm yesterday in Houston so we might just order at the window. I get to the window and one of the workers reads out an order to me and asks if it's correct and I told her my order wasn't taken. Then the manager with the grown out highlights and piercing on his face tells me I need to get back in line and he won't take my order at the window. I just waited in that long line I was not about to go all the way to the back for something that wasn't my mistake. I told him I wasn't going to do that and told him it wasn't my fault my order wasn't taken and he said well I probably wasn't waiting patiently. I only moved up when the car infront of me moved up because I didn't see them ordering either. He told me if I wasn't going to move he would call the cops, eventually I just left but I wouldn't recommend anyone going to this location especially with people like that working there. Waste of my hole hour of waiting there. read more

this place is AWFUL!!!! They Couldn't get our order right even after we told them it's Wrong. We were told to move along. Worst part is, this will all go unnoticed or no one will care but after a 30 minute wait I would expect more. NEVER AGAIN AND I DISCOURAGE ANYONE TO STOP HERE. #shouldhavewaitedforwhataburger read more

Thirty-five minutes in a line totaling only three cars for a soda to be shoved at me and a window slammed shut without a thank you . . . I see why they have a one-star rating at this location. I concur. read more

Stopped by this location @11:35 pm waited in line for 15 minutes. When I got to the window at 11:50 they turned out the lights and someone over the speaker said they are closed. Sonic doesn't close until 12:00 midnight. Will never return here. By the way this is not the first time we have been treated very cuddly by employees at this same Sonic. Would love to give this location zero stars but one is the lowest rating! read more

I've tried this Sonic 4 times over the span of the last 2 years, and every time I regret it. I end up driving double the time to get my kids drinks. I ordered 3 small drinks and it took over 20 minutes to get the drinks, and it wasn't even halfway full capacity. I would have just left but I had already swiped my card. This happens every single time. Worst management ever. read more

Pulled up and pushed the button. Someone came on speaker and said to go through the drive thru with no greeting or explanation. Went thru drive thru. Same woman. She was very rude while taking our order. Not sure why she was so rude. We left without getting the order and went somewhere else. The rudeness was undeserved. read more

Service used to be so quick. I don't know what happened but it's slower than a turtle crossing the street. I almost walked in the door and asked if they need help. read more

I don't even want to leave 1 star. I've been to Sonics all over the state of Texas and this is the worst fast food experience(s) I've ever had, hands down. Do not give This location your money. The manager doesn't honor happy hour unless you specifically ask for it. They will throw your change at you as well. There's been a couple of nice employees that have witnessed this awful behavior before and they will apologize on behalf of the manager and rude employees. In their words " our manager is an A***ole and no one likes him, I'm sorry". Constant turnover too. Drive down the road somewhere else and spend your $$. read more

This sonic has some real issues. The food and service has changed. When you go through the drive through is takes way to long to get your food. I know they are cooking it to your order specifically. However, the wait is long and slow. As for the hamburgers I remember them as good back in the day. But, the hamburgers don't taste like the did back then. It must be the buns they are using. The buns are hard, dryer, and taste sweeter than usual. This is why I'm giving them a 1 star. They need to go back to the buns they used in the past and get the food out quicker before I go there again. read more

This location is awful. Every time I come it takes forever and there are only a few cars so I don't understand why it takes so long. The staff does not appear to care for their customers and this is EVERY time I come. After today, we will never come back to this location. I can place a to go order at a restaurant and get our food faster than this. Never an apology and the fact that they didn't even care how long I waited for my order today even the manager is just frustrating and unacceptable. read more

Why the fuck have I been sitting here for 10 mins and no one has gotten on the mic to take my order. Only one car in front of me. Every bitch here has a funky ass attitude. They just make the best drinks so I keep coming to this one. This is the last straw. I'm going to the one up the street, the one where all the nice employees without golds in their teeth are employed and at least act like they enjoy coming to work. As for this location, burn it down and start over. read more

Worst Sonic in the HISTORY OF SONIC! This morning makes the THIRD time I have driven away after waiting and waiting for someone to take my order, in the last 30 days! Normally I'd have stopped after the second chance but this is the closest Sonic to me. I don't understand what's going on with this particular location. Whoever owns it needs to step up and get it properly staffed or close it down so the Whataburger right next door will have more parking! read more

The slowest ever! Shouldn't take 30 mins for a burger and a drink. You're better off going next door to Whataburger. Hell, it'd be faster to park at sonic and walk to McDonalds inside Walmart. read more

This sonic is the worst I've ever been to. The woman who was taking our order didn't say anything at first so I had to say "hello?" When she was taking our order we had to keep correcting her. She didn't even put in our order. The screen just reset. We waited a good 30 or 40 minutes and even after pressing the red button, we got no response. If I could give no stars I would. Save yourself the time and go to a different sonic. read more

Trash. Every time I come to this sonic it takes damn near 30 minutes for them to take my order in the drive-thru. Not exaggerating in the slightest. I've even been here for nearly an hour before. F*** this place. read more

Sonic Drive-In - The kid in front of me is playing music at the intercom to get their attention because we've been sitting here for so long. - Burgers Near Me - Tomball, Texas

I am still always impressed with this Sonic! It doesn't matter when I go they will always give you hot fresh tots and food! Which is unlike other sonic locations in the area I have been to. Also they are very fast! The manager at this location must be doing a very good job and holds the employees to a higher standard here. read more

If I could give 1/10 of a star I would. 1. The girl taking our order was RUDE. Her name was Keisha 2. We ordered a #4 which is a double meat jap burger. Double meat means two. Not one. It had mayo when we asked for mustard. 3. We ordered large combos and she tried to give us mediums when we told her we ordered large. She rudely said "I didn't take yo orda". We corrected her and she changed her attitude. 4. The chicken in the chicken combo was NOT cooked all the way through. I hope I don't get sick. 5. The cook was talking on his cell laughing the whole time. 6. We called and spoke with a manager, Jillian. She was VERY rude. The worst sonic and food EVER. read more

Sonic Drive-In - RUDE - Burgers Near Me - Tomball, Texas

Ok if u could give this place a zero star I would. Wait In the drive thru for goddamn 20 minutes when there was no damn line then we drove to the window told the guy exactly what we wanted and I kid you not he repeated back to me three times only to get it wrong again. After I paid and left they still got my order wrong !!!!!!!!! I went back order another time. And they still got it wrong. I am completely confused on the service in that whole store. The manager was the rudest person I have ever met. The employees were so so slow , never going to any sonic again. read more

This place sucks. Not even one star worthy. Came in around 11pm and ordered a number four (Double meat Jalepeno burger). Pulled up, paid and received my drink. Was told it would be right out. A couple minutes later, was told my order is ready and he handed me wings. About six minutes later, was told my order was done and that they had given my original order to the vehicle in front. I get home and the burger is not even warm and was made with Texas toast. Place is a joke. read more

Sat in line for 20 minutes to get a coke. Got to the window and it took them 5 mins to hand me a soda and run a credit card.

This Sonic location is one of the mysteries of the fast food world. How they are still open for business baffles the mind. I have stopped twice here about six months apart. On the first visit an employee apologized for being short staffed. It was a long wait but the food was good. On the second visit we were prepped by an employee that they were cash only and short staffed. After 17 minutes of anticipation....I received the completely wrong order. How?!? I was the only car there! How can you give me the wrong drink and the wrong food when I was the only car there?!?! I remember going to Sonic with my parents when I was a kid. It was an outing that we would get excited about! Yes, we're going to Sonic!!! WHAT HAPPENED? read more

Worst. Sonic. Ever. We sat in a stall for about 10 minutes waiting on them to take our order. When they finally asked what they could get us, we ordered--and got radio silence. They just hung up, I guess? We ended up just leaving. I've had a terrible experience every time I've come to this sonic, so I can't really say I'm surprised. read more

Worst experience.... 10 plus cars in the drive thru. I watched the person in front of me not even get acknowledged at the speaker for 5 minutes, not even a "be right with you" I'm sure they were understaffed, but I didn't see 1 employee taking any initiative. read more

I have come to this location 4 times since I moved to this part of town. Every...single...time... I have to wait for 10 minutes at the drive thru board. And it is always the same employee who makes me wait. She is rude and never gets the order right. Who is managing this place? I literally just bought a cheeseburger and everything is COLD! The cheese is not melted whatsoever!! The worst fast food experience I have EVER EVER had! Jesus dude..how is the place even still standing? read more

Sonic Drive-In - Burgers Near Me - Tomball, Texas

Terrible!!!! I've been stuck in line waiting for a drink for 30+ min. I'd leave but I was foolish enough to use the app and don't know how to get a refund. read more

Service was awful. Drive thru server was rude and didn't even acknowledge us. Burgers had way too much mustard. The onion ring tasted as if they were refried. read more

Worst place ever! They are so slow and every single time I go they mess up my food, or it's made SO poorly. Do not eat here.