excellent customer service! the food was great. quick service. great place

Dear sonic I am so upset with y'all's customer service I was waiting in line for 30 min and when I got to the window they said there system was down. They didn't even offer to just take cash instead of card. I honestly feel like they didn't want to service anybody because it was already 11:53pm. read more

Went yesterday and they didn't have anyone but when I went to Oder a cone they said we don't have cones. I said it's on the menu the lady act as if she didn't know. Then I said I want a sonic blast then she said we have no ice cream. Wow! Sonic in Little York are the laziest and have very poor customer service!!! Get it together dummies!‍ read more

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It took me almost 30 minutes to get one sonic blast overall besides the long wait the customer service was ok

Omar the GM was SUPER helpful!! I had an issue with something and he went above and beyond to help resolve it for me! That's what you call GREAT CUSTOMER SERVICE!! That man deserves a raise! Thank you for being so outstanding and training such a wonderful team!!! read more

Great service but employees don't get the credit card tips. I believe there a word for that

Took over 40 minutes waiting for my food to be ready. I spoke to the person that answers the button and was told it was coming right now and waited nearly an 1 for my order. read more

If I could give this 0 stars I would. There service is terrible. I waiting 25 mins in line and there was one person in front of me. In addition there was a piece of a lanyard. in my drink. This is absolutely discussing. The employees are not taking any safety precautions in regard to COVID. I cannot believe the terrible service here. I am sick to my stomach! read more

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The server Tashly, did an amazing job with bringing my food out in a fast and timely manner. The quality of the $5 Sonic Boom Box meal was highly quality and fresh. The only thing that stopped them from receiving a full 5 stars is that their ice cream shake machine is down. If the ice cream machine was not down I would have provided a full five stars. Wait time was only 5 minutes because I order the $5 Dollar Box meal which is really good! read more

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Eh. I visited here during HH and they are absolutely miserable. They were out of limeades and didn't tell us until after we ordered and paid. They wanted us to change to other drinks but we went ahead and asked for a refund. I didn't want anything else. They then gave us our food order with an item missing. The lady at the window was rude and disgusted from the refund to the incorrect order. Please give Tanesha an off day, she's obviously in need of one. read more

Sonic Drive-In - Short line long wait - Burgers Near Me - Houston, Texas

The food was so hard and stale , also got a stomach virus or food poisoning after eating here. Piece of shit restaurant

I go to sonic often Mostly for slushees and the customer service usually isn't great and I would rate it 2 stars but today at around 3pm I went and a young gentle men brought me a slushy with the proper greeting of the day and all though he was wearing a mask I could tell he had a smile on his face. I pressed the red button to get a sonic worker through the speaker & I asked for his name The young mans name is Josh, like I said I go to sonic quite often and it was my first time seeing this young man. I've worked in customer service for many years and little things Mr.Josh did make all the difference in a customers/guests day. read more

If I could give this place zero stars I would we drove to it just for them to be closed at 12:05am? Next time update your online hours then instead of saying you're open until 1am! Sucky service read more

I'm not really the type to give bad reviews, or to be picky /: but im pregnant at the moment and was craving sonic for so long! I recently moved and this sonic was nearest to me. I ignored the reviews cause how bad could it be?! Anyways, my slushy was sooo watery. Was like drinking sugar mixed in water. I tried my chilli and cheese tatter totts, and they were so soggy the would all fall apart, and over all I should've just stayed in at home and ate cereal. read more

Sonic Drive-In - Burgers Near Me - Houston, Texas

THIS IS THE WORST! I DONT EVEN THINK THIS IS A SLUSHY ITS JUST A BUNCH OF FAUCET WATER!!!This mistake for a real strawberry slush is just a bunch of melted red goo!! This Terrible tasting sludge made me sick for a whole day In my opinion, if you don't want to be sick or have to write terrible reviews about this sonic. I say ..just STAY AWAY read more

Sonic Drive-In - This discussing red sludge! - Burgers Near Me - Houston, Texas

ordered and got charged for the ultimate bacon cheeseburger and got absolutely no bacon. read the reviews people .no cherry in my cherry lemonade. Y'all need to do better . Losing y'all customers read more

Sonic Drive-In - Burgers Near Me - Houston, Texas

dont come here they take forever!!!!! i was waiting more than 20 mins and never got took my order, and they dirty too

I'm waiting as I write this we being waiting damn near 30 minutes for a cup of ice this wait is horrible I can't see how they stilll open

I'm currently waiting RIGHT now and the service is atrocious. The speakers suck and the wait is insane. This place sucks balls. Do not come to this sonic if you are a fan of sonic. Aye and Rudy I hate you read more

Went for our 1/2 price drinks today. Tanisha was our car hop today, and she was smiling and polite.

Got here at 9:30 pm, there are cars in the parking lot and people inside but the person over the speaker yelled to me that they were closed and no longer taking orders. It's 9:30, when did sonic start closing at 9:30??? I searched the location up online and it says they close at 12:00 read more

I've been here a couple of times for a happy hour fix. Right at 2, the line forms in drive thru. They are a little slow, but each time I've gone, the blue coconut slush has really hit the spot!!! read more

Really bad service, couldn't even get my drinks right. Coke was nasty & didn't even have ice. corn dogs were all burnt & took about 8 minutes for my change. all my ketchup packets were open and all spilled in my bag. was wanting to ask for different drinks & they never answered the speaker. really bad place, never coming here again. read more

The absolute worst Sonic I have ever been to. Not only did I wait 30 minutes for my order, but when I pressed the button to ask about the wait time, no one answered (I pressed the button again, same thing). Carhops were chatting with their friends instead of doing their job. On top of that, when I finally did get my order, the carhop just handed me the bag. No apology for the wait, nothing. Do yourself a favor and avoid this Sonic. I know I will. read more

The service is terrible, they close when they want to. As a customer who goes to sonic 6 to 8 times a week should have been treated with a little more respect than what I just experienced. This happened to me on 10/24/2019 pulled into stall number 6 at 9:45pm. Pushed button and waited as the screen said. Sat in the stall 15min then went through drive through. When I pulled into drive thru that's when an employee came to say that they're close. The point of closing early I'm not talking about, it's the fact that I waited as a normal customer for 15min and nobody said anything to me or even acknowledged my presence. This hasn't been be the first time this has happened. It's happened twice before therefore three times. How many chances do you have to give before it gets right. But due to the incompetence of this location imI'm never going to this location again. I wasted my 30min lunch break to not get anything. Something has to be done about this location on little York and 59south. read more

Service is awful and the food is no better. Drinks are watered down and fries are always cooled

Recently went and waited a really long time never got service so left. Today went again and the person in drive through was rude and trying to take my order really fast mind you I was the only car in the drive through line! Only ordered a kids meal with the sprite, as soon as I saw my sprite I lifted the lid wondering why my sprite was BROWN! Threw the drink out, wasn't coke , tasted like sprite but had a brown tint! I will not be back!!!! read more

Hands down the worst Sonic I have ever been too. The service is so slow we left after 45 minutes this time. Last time, they were out of everything we tried to order. Avoid this place like the plague. Oh and don't worry about trying to speak to anybody that works there.......they could care less. read more

this sonic sucks!!! terrible service!!! avoid at all costs! Took us almost 45 to 50 minutes to get our drinks, what the cuss!!! The staff is rude as crap and I will tell anybody to never come to this one!!! read more

Arrived to the drive thru and was told they would be with me in a second and I waited almost an hour and still no service....car behind me told the other cars to reverse so she could get out and I left as well...WORSE SERVICE EVER read more

This is not a good sonic. No service at ALL. Rude and bad customer service. This sonic doesn't even deserve a star, for the review.

The worst Sonic on the North side of houston. Been there a few times and every time they can't get the order right. The people who work there are pure ignorance. Don't go there. read more

Pushed the button to be serviced and no one ever came to take my order. Went through drive through and no one answered there either. Took forever to finally just say forget it and left. Was on lunch break so couldn't even enjoy it. Sad as customer service and establishment of workers. read more

This location needs help. They're much too slow for anyone just out buying food. I've been sitting here about 20 minutes waiting just to order a simple burger combo. They are either understaffed, or the management is not doing their job of keeping the workers moving to make sure customers are flowing through just fine. read more

I'm sorry but , when I pulled to the drive through I saw so many roaches running all over the building. I drove off after seeing that. It was a infestation and I literally felt sick to my stomach. They need to shut this place down ASAP before someone gets sick read more

I pulled into the booth and waited 5 minutes until a very rude voice came over the intercom saying "DRIVE THRU ONLY". Yeah never coming here again read more

Worst service ever! One worker was talking to his family that had parked at one of the drive-ins for five minutes while there was like 10 cars in line read more

They are rude as hell also poor food quality, I ordered chili cheese fries and they came back soggy supper soggy, nastiest sonic I've been too, also they all have attitude they just need to close the Sonic down ! read more

Do they even deserve a star,,, horrible place ,, always waiting in line 45 min to an hour,,, food is almost always wrong,,, you want great service, check out chickfila or Taco Bell. read more

This is the only Sonic close enough for me to get to during my lunch break so I have had the misfortune of trying to eat at this sonic many times. Sonic is the only place with drink options other than soda so I like to go there. It ALWAYS takes me 30-45 minutes to get through the drive through and there is only ever 2 or 3 cars ahead of me. (I've tried the parking spots too received the wrong order once, they weren't able to process my card for no reason another time) Today when I pulled up to the speaker they told me "Hold on" unsurprised I said okay and waited. 5 minutes later I said something because they had not gotten back to me. No response. Waited another 5 minutes and started saying "hey you gotta line forming behind me can you take my order". No response. Finally, I pulled up to the window and said "Can I please place my order, you guys never got back to me" They took it, then a few minutes later finally told me their drink machine was broken and they were only able to serve sweet/unsweet tea. The manager was right there and said nothing to me. I left with no food and no apology. I will not go there again. Horrible Horrible Horrible sonic. Note: I'm making a damn yelp account just to leave this damn review. 0 stars. read more