Honestly I stay away from sonics food but I have been here twice for slushies and both times they were friendly and fast.

I have always been a huge fan of Sonic with great memories since I was a child. Unfortunately, recently while I was home sick, I had an order delivered and there was an issue. I called the store several times to discuss with the manager, but no one would ever pick up the phone. Finally, I was able to get through to the Manager when a friend swung by there while running a few errands and personally handed her their phone. That was the only way I could get her to speak with me regarding the issues I had experienced. She was aware of the issues and proceeded to blame all on a new employee. She did not care 1 iota about any of the issues I had experienced. Nor did she suggest any remedies that addressed these issues. She simply proceeded to hang up on me! I have been in the service industry my entire life and I am dumbfounded by her attitude and actions. Knowing how she treats her customers.. I can only imagine how she treats her poor employees... One would think this Sonic could find better managers... especially when there are many qualified, customer friendly people in our area that are desperately looking for jobs. I was able to discuss my concerns with their Corporate Offices. They reimbursed me for food never received and assured me they would address all with the Manager. Fingers crossed they can positively affect the service they provide!! read more

Although the slushies were good, the rest of the food was PITIFUL. (Except the tater tots) My chicken looked like it was cooked for over 100 years. My brother ordered mozzarella sticks, and got cinnamon sticks. No cheese, just cinnamon and bread. He also ordered a burger and it was literally 90% lettuce. The lettuce was falling out of the burger while being eaten out of. I had to starve after this meal. WORST SONIC EVER. read more

Sonic Drive-In - What we call "The Burnt Chicken Meal". - Burgers Near Me - Fairhope, Alabama

This is the WORST Sonic ever!!! The chicken is burnt and doesn't even taste good. The lady got my order wrong when I asked for mozzarella sticks, THEY GAVE ME CINNAMON STICKS! The only good thing are the slushies. DISGUSTING read more

Sonic Drive-In - Burned Chicken - Burgers Near Me - Fairhope, Alabama

Sonic used to be magical. I remember pulling up to full stalls in highschool after a football game. I remember music blaring over outside speakers. I remember the server would come skating over with fresh mozzarella sticks that would burn your mouth. I remember stealing my soon-to-be car at 15 years old just to have those fresh mozzarella sticks at 2 am. I remember moving away from Fairhope and bragging that our sonic was the best. Now, it is drive through only. Now, the parking lot feels lonely without the high school heathens. Now, there are no skates. Now, there is only silence. Now, the mozzarella sticks come cold. Now, they close at 11 pm. Now, they say " we don't make that anymore" instead of just putting ice cream in an orange slushy AFTER YOU ASK FOR AN ORANGE DREAMSCICLE read more

I know this sonic has 2 stars, HOWEVER we came from Pensacola otw home and Veronica and the two other people in the kitchen prepared our very large order perfectly and within 15 mins. For a location being so short-staffed, they are doing a stand-up job!!! The bride wanted sonic really bad and her breakfast burrito was perfection We are very happy!!! Praise your employees for this because they made the trip here worth while. read more

Sonic Drive-In - SONIC!!! - Burgers Near Me - Fairhope, Alabama

Took 30 minutes for a chili cheese Coney. I even walked in to see what was taking so long. Didn't matter. Literally the worst

Awful. Used mobile order. Got there checked in. Waited 10 min. Rang the red button and the lady wasn't exactly super helpful telling me they didn't have an order under my name and that I was wrong to ring the button. Then from somewhere inside I could hear a "I have a Jackson right here". Then the lady who wasn't exactly super nice, did a complete 180 and said "hahaha sorry bout that it seems it's right here, it'll be out in just a min". I waited another 10 min. As soon as I was about to just go in and ask for a refund the walked out with my shake. (Btw it was a small chocolate and strawberry shake for my sisters, so wasn't a big thing I don't think) Well the lady walks out very apologetic and gives me my shakes. (My sister and I had been there the day before to get a shake but hers spilled on the way home, completely my fault. So I offered to get her one today. Well mine from the day before was nothing more than milk and peanut butter syrup. So I didn't have any of it.) When she hands me my shakes I see that it's the same condition as the day before. Nothing more than milk and syrup. I apologize and say "I don't mean to be a pain but these don't seem to really be milk shakes." She apologized and seemed to want to fix it so I gave them the benefit of the doubt. I waited another 10 min. At this point it's been 30 min and I just want to get home. It's like 100 degrees out and hot as hell. The last 10 min while I was waiting tho, you can see everyone inside on their phones and laughing. They kept looking out the window at my truck and tapping the glass laughing. So idk what I might have done to be so funny, but I didn't really appreciate it. It took me 30 min to get my Small Shakes. No apology when she brought it out after that long. No nothing, this isn't the first time stuff like this has happened. But it will be the last time I visit this location. I never have issues with other Sonics. read more

This continues to be a theme with Fairhope fast food. They are slow, get orders wrong and just don't care. At our most recent visit we waited 5 minutes trying to get someone to take our order in the drive thru before we just left. Close it down or change the entire staff. Won't be back. read more

No ice. No veggies on burger. Gave me fries instead of tots. Had to wait 15 min at the drive thru window. Get your shit together. read more

Sonic Drive-In - Burgers Near Me - Fairhope, Alabama

The ice cream here is bland. Having ordered the peanut butter swirl with m&ms, I could not taste the flavoring at all. It's similar to iced milk. Disappointing! read more

The experience in the drive-thru line is consistently bad. I live near this business and have tried my best to cut this place some slack. But I've given up. Go elsewhere unless you have half a day to wait in line and then encounter surly employees when you get to the window. read more

I ordered the 3 piece chicken meal and I had two tiny dried out pieces of chicken and one normal sized. The bread was also not buttered. This is after we waited almost 30 minutes in line. read more

Sonic Drive-In - Tiny dried out chicken tenders meal - Burgers Near Me - Fairhope, Alabama

Their service is like a roller coaster. For a few weeks it will be excellent and then everything seems to fall apart. We live in Fairhope but have decided it's better to go to the Sonic in Daphne or Spanish Fort for consistent good service. read more

Wonderful fast food IF you get to order it! 1/2 the drive up machines do Not work. The drive through is SLOWER than Christmas! Good luck on trying to get some good cheap food! read more

Night shift is great. I go there after work a lot. The night manager Liz seems to be a badass as she knows how to handle the rowdy boys at night that hangout in their trucks. My order has never been wrong on night shift. Morning shift ive gotten wrong orders and raw chicken before for my tenders HOWEVER my morning shift coworkers go there a lot and dont seem to have many problems. One employee remarked they were afraid for my health when I sent someone over to go buy cherries for me (I love the cherries, they fulfill my cravings) but its probably my coworkers fault for saying I wanted 20 of them read more

I don't even want to give this place 1 star. The people that work here are disrespectful. ESPECIALLY the manager Liz. She was awful, disrespectful, hateful, and any other word that sounds better than just calling her a bitch. (And she's not the only employee I've had to deal with attitude from.) I am a regular at this location. I come 4-5 a week, even if it's just for happy hour. This sonic is the only fast food place open after I get off, so when I sit at at drive thru microphone waiting for someone to take my order, I get a little annoyed. Even more so when I pull up to the window to see if they know I was there, only to get "yeah, the car sensor works. What do you want?" None of them wear masks, and if they do, it's not properly. The food usually tastes like it's been sitting under a heating lamp for hours and never freshly made. The blasts are never fully mixed, it's just a cup of ice cream with toppings on it. I hate this Sonic. I used to be a skating carhop at the Sonic in Saraland, so I'm not just being a Karen. Three days ago, I sat at a stall for 15+ minutes waiting on a Lg Sprite and a corn dog, there were maybe 3 other cars in stalls, so they weren't busy!!!! FIX THIS. read more

Ordered a double bacon cheese burger and added jalapeños to go. Got home and was a single patty with NO bacon and 1 jalapeño. The receipt states exactly what I ordered, guess the kitchen wasn't that hot on reading. read more

Sonic Drive-In - Burgers Near Me - Fairhope, Alabama

Would give no stars if possible. Went for a quick burger and got food poisoning . Won't go back!!

When I ordered the women didn't get half of my order right then I went back and they took it back gave me the same shit I just came back up here with didn't put it on there , I've been having a terrible week and my child has been upset screaming and this was the one thing I was looking forward too now never going there again read more

My friend and I went to sonic like we always do and never have a problem but tonight was not the same story. We pulled into the drive through like normal human beings, minding our own business and not speeding. We started approaching the window and through the door we noticed the staff pointing at us (there was no one behind us so we knew they were pointing at us) but we didn't pay much attention to it. We got up to the window and we're immediately accused by the manager, Elizabeth, of speeding through the drive through and being a hazard to the carhops. We said we didn't know what she was talking about and the entire staff started laughing at us. So for that reason I will not be coming back to this sonic. read more

It's a sonic. And it's great! Go for happy hour from 2-4 for half price drinks. The staff has always been very quick and very nice!

Fast, tasty and $0.01 cheaper than the Daphne location? SOLD. Seriously, its a good one.