Food was ok but what made me mad is that the cups were filled with completely ice and almost no soda at all read more

Sonic Drive-In - Barely any soda in my drink only ice what is this? - Fast Food Near Me - Commerce, Michigan

I came here for a frozen limeade. That's it. I had to tell the kid TWICE what I wanted. He told me how much I owed & I proceeded to the window. Where I waited. And waited. And waited. I looked in the window & there were TWO people taking orders and nobody at the window. It must've been over 5 minutes that I waited. Again, ONE item. A beverage. Several people walked up to the drink machine things a couple times but did nothing. I gave them one more minute and I was going to leave, but the kid came to the window in that time. I gave him exact change, but he said I owed him another 10 cents. I asked if he was sure. He counted it again and said I was right. I waited another couple minutes for my limeade. Incredible. I don't get why it took so long. (And meanwhile, there was a whole lineup of cars behind me.) read more

I have not been to this place in a long time and have every reason why not. It is very difficult to get an order in and payment for the food is difficult to split if doing separate orders. The place seems to have lost its luster since opening several years ago. This place is definitely not worth the hype. The fries are cold and the only thing this place is good for is their dessert selection. It's not a good place to go for a burger. read more

This location is a shit show, they close before their posted closing time, somethings always broken and tonight my daughter went to get 1 sonic blast ice cream and was told it's too close to closing we're not doing ice cream. It was 6:30 they close at 7:00. Seems to me you should serve customers up until you close! Won't be going back to this location, they better get new management. read more

So I don't know if I should edit with a PS, or a prologue. I'm choosing the latter. Went there tonight, and it was busy as usual. Sat in one of the very very tight carhop drive in things. Ordered my stuff, and then waited for the rollerskating carhop to give me my stuffs. Was given my food, and experienced awkwardness as the carhop waited and explained that she accepts tips... which really means she 'expects' tips. I had NO idea that this was the case, and felt very dumb for only having three quarters, and paying with my credit card. She also told us that she'd check up on us, and get our trash. Eat the fries first, because... that's the best. Then I open my sandwich package. I asked for a "number 9 with no cheese". I got a "number 4" (or something). It had cheese, mayo and NO bacon. I love bacon. I press the button, a different carhop comes and takes my sandwich. I tell her my order again, "number 9 with no cheese". She comes back with the sandwich, and then our main carhop comes and asks us how everything is, as I unwrap my sandwich. (Mind you my eating partner had long finished his meal by then... which left me rather unhappy, and envious). I see that there is gross american cheese on my sandwich, again! I inform the carhop, but tell her I'm too hungry to wait for them to fix my order. It was kind of ridiculous. I'd give it one star based on this past visit, but the wheat bun was really good. This place has been open for the past week or so, but it's been PACKED. i didn't care to deal with the absurdly long line to get fast food. Which is what it is... fast food. It's nothing too spectacular. I went this morning around 7am and it wasn't busy. My cousin ordered lunch, and my mom and I got breakfast. That's the reason this place gets an extra star past "It's A-OK". I'm a big fan of places that let me eat breakfast and/or lunch anytime I want. I ordered a number 13, I think. Which was like egg, on toast with bacon. It was enormous. I think they used up half a package of bacon for my sandwich. I thought I was going to die of a heart attack. I'm not a huge fan of the ice that they use in beverages, but it didn't seem to melt as quickly into my pop like other fast food places. I'm hoping that this place's popularity will die down soon, so I can go try other things on the menu without the wait of a deep dish pizza from Chicago traveling by pigeon. read more

The only thing they have worth eating is that DAM ultimate Burrito and the one dam time I thought to myself I'm going to drive all the way to sonic for that very DAM burrito "hey WTFN it's 8am and the web says they open at 6am". When I get there they were closed or so I thought, all the the lights were off including the open sign so I had to settle for the Tim Hortons next store and as I left that shit hole I see a car full of fucks getting their food at the window. Thous little fuckers were in there with the lights off trying to make it look like they were closed so they didn't have to do anything WTF!! I guess you get what you pay for when you pay a bunch of high school kids $8 an hour and now that I think about it I may have done the same thing. I WANT MY DAM BURRITO!!!! read more

This is the worse fast food restaurant I've ever visited. One would think that ordering a few burgers and fries would be uneventful yet this Sonic location eliminates the mundane. The staff is generally poorly trained (problems operating the register is constant) and appear to never know when a promotion is going on. I've had to show my phone numerous times on order to prove that the promotion I mentioned during my ordering was legitimate. Then the staff doesn't seem to know how to charge the correct price for the promotion. Then it takes forever to get your order no matter how many cars are in line. How this location stays in business is beyond me and the franchise owner appears to not care as long as he/she is making money. read more

I normally love sonic and when we bought our home and discovered a sonic was close it made me happy. Until I started coming here! They are sooooooo slow. Always takes forever. They're always out of things. A lot of times its ice cream, which is what almost all of the desserts are made with. Food also tastes like it was cooked hours ago & it's just been sitting around. The orders are always wrong. So frustrating. My biggest disappointment is the desserts. I love sonic shakes and blasts, but when I come here I'm always disappointed because every single time they're missing ingredients or messed up in some way. One time I ordered a peanut butter shake and it was just vanilla ice cream UNTIL I got all the way to the bottom & there was a small glob of peanut butter, but it was too late to mix it up myself by that point. Another time I ordered a cookie blast & it came without cookies. Today I ordered a triple chocolate blast & no chocolate chips. Of course you can't just look at it & tell, so it's not until u get home & eat it that you realize. I think tonight was my last time coming here. Sonics are great. Don't waste your time or money going to this one though. read more

You have got to be kidding me with this place. I WISH I looked at the yelp ratings before I drove all the way to sonic after seeing a commercial that made me CRAVE a chocolate shake. I pulled into a bay, just so I could take some time to look at the menu... since I've never been here before. Pulled into the drive through line... there were 3 cars in front of me and 2 waiting at the window. I waited 32 minutes from the time I got into the line at the drive through, until the minute I left. In those 32 minutes, 8 cars left the drive through due to wait time... 1 of the 3 cars in front of me (had yet to have order taken) and 7 more cars as I waited so very patiently for my food. As I got to the speaker, the screen was broken or rebooting.. not sure, but the person taking the order asked me 3 separate times what kind of drink I wanted with my meal (after saying a medium chocolate shake several times). When I got to the window FINALLY... it took the lady approximately a minute and a half to even open the window and take my credit card from me. She was talking with another woman inside... about what, who knows. All I know, is it wasn't quick, and it wasn't friendly. I ordered the chicken fingers dinner with tots (instead of onion rings, texas toast and tots)... but I ended up getting the chicken fingers dinner with onion rings, texas toast AND tots. BUT ALL I WANTED WAS TOTS!! I must say, the onion ring (singular, yes, I got a SINGLE onion ring) tasted just bland. No salt, no spices in the batter. The texas toast was literally that. Texas sized bread that was maybe slightly toasted. No butter, no garlic, just toast. Lol. I don't know what the point of plain bread is with a chicken fingers dinner, but maybe to soak of the excess oil... but instead, the woman put my napkins inside the box with my meal and those soaked up all the oil so I couldn't use them. The chicken fingers were decent, the tots were great, the shake tasted wonderful... except the straw is the same size as I'd use for a soft drink, and it took me forever to suck the thick shake. Don't go to this Sonic unless you are an ultra patient human being who has nothing better to do than sit in a line and crave your food. read more

Ice cream machine always "down", outside menu system broke for months, slow and poor customer service, and they don't want customers cause they turn off all the lights at 9pm when they close at 10pm. Don't waste your trip. This place is a disgrace. I drive to the other one that is further away and open till 3am. read more

Sonic Drive-In - Fast Food Near Me - Commerce, Michigan

I usually avoid fast food places, and haven't had the slightest inclination to try out Sonic. BUT, I was with my 15 year old sister the other day, and she hearts Sonic and told me that I simply MUST try the Lemon-Berry Slush. Being the open-minded person that I am, I said, "sure, why the hell not." Or something to that effect. We get there, and it wasn't crowded at all! Had there been a line, I would have been like, "fuck it, we're not going here." I guess the stars were aligned, though, and lucky me, because that Lemon-Berry Slush was so so good that I find myself daydreaming about it! When I took my first sip, I thought, "meh, nothing special. I can just get this at 711." However, when I took my NEXT sip, I got a taste of the lemon part of the slush (they put an actual lemon cut up into quarters in the cup!), along with actual pieces of strawberry! I dunno if it was because it was kind of warm out, or that I ran 11 miles that morning and needed some sugar, but that slush was so good, that I wanted to marry it: "Lemon Berry Slush...you...you complete me...will you be my partner in crime, my boo, my HUSBAND? " HA! As for the rest of the menu, I can't say anything about it--I didn't have anything else besides the slush. Also, I thought it was kind of neat that the employees brought your food out to you on roller skates. read more

This Sonic has to be one of the slowest drive thru restaurants I have ever been to. It took over 30 minutes cars where back out to the street. This place is always understaffed read more

Sonic Drive-In - Ridiculous lines at 10pm on a Friday night there where 12 cars total in line waiting to order or pick up food - Fast Food Near Me - Commerce, Michigan

Great to see Sonic starting to pop up here in SE Michigan. I grew up with Sonic in Oklahoma City (their headquarters), where the Sonics outnumber the McDonalds and Burger Kings two to one. This Sonic, in Commerce Township, is very nice. It's a bit on the small side (can you tell - I'm a Sonic expert!) compared with other Sonic Drive-ins. Just a drive-thru and maybe 25 car stalls for car service. I've only been to one Sonic (downtown Oklahoma City) that has indoor seating. This location has not been open more than a month or two (as of today, 9-3-09) and it seems to be very popular given that access to the Sonic is "staged" in a big parking lot behind the Drive-in. No easy pull-in and order yet; however, I've never waited in line more than 5 minutes....so, don't let the potential delay keep you away. The food is typical Sonic. Good, basic, affordable food....love the burgers! Coney dogs are good too. Giant menu! Make sure and hit Happy Hour between 2 and 4 in the afternoon for half price drinks. Even though the place is new, the staff at this location seems to be very attentive and well trained. Great place to go on a beautiful Michigan summer day. read more

Ask for a cheesy tot with extra salt, they didn't put any salt in the bag and only covered half of it with cheese. When I ask them about the cheese they said they put extra on it. Not only that but the tots were all stuck together like they were old. Sorry excuse for a restaurant, you'd find better food and service at a homeless shelter. read more

I haven't been here in over a year because the quality was poor when it first opened and they were always screwing the orders up. It got to the point where I sent in a complaint to their corporate offices and spoke to a customer service agent. Against my better judgement, I stopped in here again today to give them another chance. I can report that nothing has changed - they were out of onion rings when I ordered at the drive thru and then came out while I was waiting for the order, that they were out of lettuce for the burger and would that be ok? Well, no...I can see that nothing has changed here so that's not ok. I cancelled the order and drove away. My suggestion to you - avoid this place like the plague... read more

Foods good but whoever Heaven is, needs an attitude adjustment Because I'm pretty sure she's in the business of customer service not being a condescending asshole. I genuinely hope your day gets better before she irritates more customers the gentleman handing out food was nice though. read more

This Sonic took an extremely long time to order. I was with a party of 5 on the patio and after I ordered, it took over 5 minutes until she was ready for another order. I would have left if I hadn't already paid. She confused my friend's order 3 or 4 times, plus couldn't get her name correct and didn't bother changing after reminded of the actual name several times. The only redeeming quality of this location is that the food is as good as any other Sonic read more

This is my second bad experience here, both have to do with time. But today i ordered a large diet and i sat and sat while three cars went through drive through before anyone ever brought out my soda!!! It just doesn't take 15 minutes to get a large diet drink!!!!!! And customer service was really bad. Will NOT be returning. What happened ti this place? It was thriving back when it first opened now it just sucks. And the food is not so good anymore the grease they cook their food in tastes like they never change it. I have worked fast food for over 20 years and never had such crappy service in my life! read more

This place is packed most of the time, but it kind of gives off that old time drive-in diner feel, which is nice. For how many people there was, our order came pretty quick. The food is the worst part. After all these years of waiting, the food is sub-par at best. Hamburger is dry. Fries are decent. I'll have to go again to try breakfast sometime. read more

UNDER NEW MANAGEMENT AS OF 3/28/2016 Desperately trying to clean up the mess that was left after the past owner! Nearly all employees were let go and working hard to make it great again! read more

Worst. Ordered, pumped to have Sonic in Michigan after living in the South. Food was horrible and COLD. Most likely due to the fact that the waitress on roller skates took 10 minutes to get from the restaurant door to my car door because she couldn't skate. I watched. Whatever, sorry but if you can't skate maybe just wear shoes. Chili cheese fries were congealed into one fat glob of slippery potato with one maybe 2 shreds of cheese. Not kidding. Awful. Tots were cardboard and cold. Chicken fingers were decent but 4 little strips were tossed willy nilly into a huge box with a slice of PLAIN bread. Gee thanks. This location blows. read more

This place is terrible. The service is slow, the store is in shambles, and there is garbage blowing all around the place because they don't empty their garbage cans. Even my kids, who will eat at any restaurant they see on TV, said "Ew! Look at all the garbage blowing around! Can we go somewhere else?" Yes...yes we can. read more

Why is this place closed at 9am on a Thursday? Don't they sell breakfast? Breakfast items are on the menu.

This is absolutely HANDS DOWN thee worst Sonic I have ever came across. The service is extremely slow (during lunch hour, really???). I brought my friend for lunch for her first experience with Sonic after I had hyped it up. We show up to the drive in, 10 minutes to even get a response on the intercom.... we proceed to order our food. We then waited a whole 40 minutes to receive our food. Just what I ordered... a burnt hit dog & cold fries. My friend also ordered the brownie & cookie dough shake. There was only 6 pieces the cookie dough on top of the shake, no brownie at all, once she got past the whipped cream, it was just ice cream!!! I go to the website to call & complain, their number isn't even correct! Needless to say neither my friend or I will ever be back. Do not waste your time, nice chunk of change, or a full hour of your life with this triflin place!!! read more

F this place. I went to go get my office Sonic Blasts and ice cream sundaes but they said there blast machine is broken which is not cool but whatever I got over it. What baffles me is the idiot employees said they can make milkshakes but can't sell me sundaes????? How can you make a milkshake but not pour ice cream into a dish. Am I missing something. Screw this place and their poor service. read more

Just got a large oreo chocolate shake from the drive thru and it was a pain to consume. Was not given any tissues, which was a problem since the cup was leaking. Also was not given a spoon and the only thing I had to consume the extremely thick shake was a straw with a 6mm diameter. This was specially a problem since there were a lot of cookie pieces that were a lot wider and we're impossible to get to, and others that would get in and block the extremely narrow straw making consuming the shake more pain than it was worth. The little bit that I managed to drink didn't taste great either. read more

Not "fast food" by any stretch. It took so long, I couldn't wait any longer. I actually asked for my money back at the window once I figured out I could go elsewhere and eat sooner. The surly, incompetent staff did not care in the least. read more

Ive been to many Sonics all over the country.. But this one. This one is the WORST. After waiting 10 mins to order 20 mins for my food then when i get my food EVERY SINGLE THING WAS WRONG. Not one item i ordered was right.. So guess who had to wait another 20 mins!! The guy was apologetic but come on NO REFUND? Or free shake? I HAD TO WAIT FOR AN HOUR TO EAT. This is the last time i eat at this Sonics. Worst sonics ever. Managers really need to step it up. read more

Super long service I also found a hair in my hot dog an tried to return it an they gave me some fries... will never come here again

So we went there on Friday night, there were 3 cars in the lot and proceeded to try to order. 5 minutes after pushing the red button a voice comes on that sounded pissed that we bothered him, by ordering. I tried to order a bacon cheese burger, but was told they did not have any bacon. So I settled for a cheeseburger. I would like to report on the quality of the burger, but it never showed up even 10 minutes after I got annoyed and started clocking them. So we left and spent our money elsewhere No more Pontiac Trail Sonic for us. read more

1/2 price drinks between 4-6 p.m. mean we can take the kids for slushies and pay with our cup holder change! Yahoo!!!

The lady on the drive thru window was so rude, she had an attitude the whole time we ordered and seemed extremely inconvenienced every time we added a drink to our three drink order. Thankfully the manager was a total sweetheart, but she definitely was extraordinarily rude. read more

Read the rest of the reviews and that will sum up my experience.. This had to be the most disgusting sonic I have ever visited.. Took forever for our food and when we got it, it was so nasty, we took one bit of our food and spit it out, then asked for a refund. read more

This location is very slow. Food wasn't that great the first time we came. Just tried it again and very slow. Through the drive-thur window you could see the inside wasn't clean. We just got ice cream and had to wait more than 5 min. Also I believe anyone with long hair should have to wear it up regardless of gender. Ice cream was not good. Tried twice never again. This location needs to be fixed or closed down. read more

Food is okay but NOT worth the wait! Over half an hour and the place is not even packed! Never again!

The food is average at best. I do not see the fsination with having to tip here as it is just as easy to go through the drive through. I did not like the food at all. Very greasy. read more

Give yourself a half hour and plenty of patience and gas. This place is notorious for extremely slow service which they defend with being under staffed. It may taste good but its just not worth the time. Ibdo not exaggerate when I say 30 minutes! read more

25 minute wait for food in the drive thru. Burgers soggy and nasty and COLD. They messed up the order, shorted us one burger. Large cheesy tots only had 18 tots and wasn't even close to a full size order. Car in front of us must have had a problem too because the man walked back to the window.This is fast food at its absolute worst. read more

Wow. General manager Katlynn doesn't care about the customer. These are not my words they are hers. She didn't care our order was wrong and we had the wrong food. She told me have a good day and slammed the drive thru window closed. No respect for the customer that go here. We had to leave with the wrong food... #wontgoback read more

I drive by this place everyday to and from work and have noticed a retarded line every time I pass so I wanted to check it out. I am a bit of a burger aficionado and rate in-n-out, red coat and the Counter as my favorite. The burger was mediocre at best. The patty was very dry and tasteless. The fries were embarrassing, they tasted like frozen potatoes. The prices were very comparable to MacDonalds. Maybe worth a taste when the line dies down, but I would never recommend Sonic. read more