Waited 10 minutes for my order to be taken. They said there are busy. They were not that busy. I just left.

The girl who brought out my food didn't bring the correct change back and when I said something, her comment was "Oh, I'm sorry " She waved it off like she did nothing wrong. The correct condiments that I asked for was not in the bag. Do better.... Those are simple fixes read more

Something about my experience at this location felt very concerning. I was told my card could not be accepted, so I paid in cash, yet I was never offered my change. I was also unsure whether the individual assisting me was an employee. I only knew his name because it appeared on the screen, and he was wearing a Sonic hat but was otherwise dressed in sweats, which added to the confusion. Unfortunately, I have had several negative experiences at this location in the past, and today's incident has confirmed that this will likely be my last visit. I am currently monitoring my credit card, as the transaction did not feel appropriate or transparent. I would appreciate it if someone from corporate could look into this store and investigate the matter further. read more

This used to be an AMAZING Sonic. Always quick and correct but maybe there's new management or something but it has gotten AWFUL. It's always so slow, they give you the incorrect orders, the car hops are very unprofessional, and it seems like the order stalls are always broken now. Disappointing. FIX THIS! Either get new management or fix it read more

Writing this after the 3rd time coming here on different occasions. All 3 times have been the same experience. They take forever with the orders, and didn't even bring out the correct items. Seems like they're always short staffed or maybe they're just not well trained. Definitely will not be coming back to this location. read more

Due to a power outage affecting my neighborhood since before 5am and still not fixed up by 1pm I was sent on a food run by my stepmom. Half of the lanes were out due to the power so I could imagine maybe some systems inside could've been affected. When I pulled into a lane and read my step mom's order from her phone I was greeted by a very annoyed and disrespectful Victoria. I tried to be understanding as someone who works in food and beverage as a barista however no matter my personal experience I do not give attitude to my customers. The interaction happened like this: Victoria: "Hi my name is Victoria- [inset something along the lines of what can I get you]" *in a annoyed tone* Me: "Hi can I get um-" *begins to read my stepmom's order from her phone which is: (2 corn dogs, medium tator tot with cheese and a medium coke. No vanilla)* Victoria: "so you just want a regular coke, ma'am" *nearly cutting me off* Me a bit frazzled now and unsure how Sonic drinks are made: "uh yes I guess." Victoria: "what else?" Me now seeing that she rang in the coke as a cold brew. I thought maybe she had to ring it in like that due to a system crash from the storm or something: "um can I get a bacon queso ranch wrap" *silence for a few moments before Victoria's voice cracked over the speaker once again in that aggressive tone* Victoria: "What else?" Me still not seeing the wrap on the screen: "uh the bacon ranch wrap please?" Victoria: "what else other than that ma'am?" *at this point it feels like she's snapping at me by the tone in her voice!* Me very quickly: "yeah can I get three of those actually?" Victoria: "is there anything else?" Now at this point I wanted to order myself a sonic blast but felt practically bullied and almost guilty for annoying this woman so much so I didn't. Me: "That's all" Doesn't even say anything else and just gets the payment screen! And yes the coke which I had order and was rung in as a cold brew and I was given a cold brew. Shocker. By this time I was over it and ready to go home and didn't want to bother my time with correcting the order even though I should've! I don't like writing reviews. I try to be understanding since I work food and beverage but like this experience was just kind of jarring and I felt very bullied by this one individual. The young man that brought me food was very nice and even smiled while explaining how busy it was and apologizing for the delay and how the power outage affected them. If he was able to do that then there's no reason why Victoria should be so rude! I probably won't be coming back to this location and will opt for Quick Trip or the new McDonald's. read more

Always love me a sonic trip. They have delicious cheese burgers ( I take off tomatoes sometimes those makes the burger soggy anywhere ) super delicious here at Sonic. Mozzarella sticks here are top 3 to order Next to those crispy onion rings that remind me of the state fair of Texas!!! My to go to drink- strawberry limeade super refreshing read more

Sonic Drive-In - Burgers Near Me - Carrollton, Texas

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They made my drink wrong, no problem! I went to ring the drive through and told them about the drink and asked for a remake. The lady who I assume was maybe a manger or shift lead was very dismissive and still gave me the wrong drink. The costumer serve and food were 2/10 definitely not coming back. read more

15+ minutes for 2 items is crazy thats all ima say. I don't think these guys know it's supposed to be "fast" food.

I tried the Pulled Pork BBQ Totchos for the first time yesterday and I was not at all disappointed. It was delicious. Will be having it again. read more

Sonic Drive-In - Pulled Pork BBQ Totchos - Burgers Near Me - Carrollton, Texas

I love cheeseburgers by sonic! They are filling, juicy, and super yummy! This time we also ordered jumbo popcorn chicken with buffalo sauce which was equally tasty! Loved the crunch it had! Will try their bbq sauce the next time! read more

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25 minutes for 3 slushees??? I feel like I'm being punked right now. This is the slowest sonic I've ever been to. We could've been to the QT across the street and home by now but we're still here. Other cars come and go with big bags of food and drinks are taking forever. read more

This chain really exploded in popularity in the last few decades. You can call it a Sonic Boom. The only good thing about Sonic is that if Meerut is already closed then at least there's something within walking distance. But this is not the kind of place that you would walk to eat, and Dallas burbs aren't really walkable anyway. And Meerut is too good - especially compared to incredible food like that, why Sonic? They still have good banana shakes though, when made right. read more

Sonic Drive-In - This is how you tails - Burgers Near Me - Carrollton, Texas

WOW hotdog wasn't done. Guess it hit the water for 3 minutes didn't ask for a refund. Just asked them to come get it off the ledge. Oh well ~ was really looking forward to a great hotdog read more

Sonic Drive-In - Menu at drive-in - Burgers Near Me - Carrollton, Texas

I know your probably thinking - it's only a Sonic. But listen: Sonics with great customer service are extremely rare & this location continues to impress me with every visit! The order is always right, they are always smiling & you know how they used to have the people that would walk around with the condiment trays but now you never really see them? NOT HERE! They come out every few minutes to check on you. Gah, & try the onion rings they taste like fried candy. Xo. read more

Sonic Drive-In - Happy hour is the best hour - Burgers Near Me - Carrollton, Texas

If I could give zero stars I would!!!! First of all my #1 was not even luke warm (nasty) the fries we're old, hard. Then to top it off, they didn't put my chicken sandwich in the bag!!!!! & they didn't give me a receip. I'm mad!!!!!! I'd say it's my fault for not checking the bag, but it's not my responsibility. Teresa Gibbons read more

I have never had a bad experience at this Sonic location and I've been here for breakfast, lunch and dinner. This location gets the occasional school fundraisers where kids bring you your food and the tips goes to them. This location is located just past Secret Recipe across from KinderCare. Anything you order will be just like any other sonic location, I usually order a croissant sandwich and usually the occasional vanilla ice cream cone. Service is good, never had a bad experience, do note that when students are released early (there's a middle school and elementary school next to this sonic location) this location can get really busy! read more

It was one of those weird evenings where I had planned a meal for us, and made enough for a friend in recovery mode after surgery. As we delivered the meal to our friends, suddenly I wanted something different, so the wife and I stopped at Sonic. I ordered the double burger, and they brought it out to us fairly quickly. The only two glitches were that the meat was a bit on the overdone side, but the burger was still good. Also, the speaker on the order box had quite a bit of static. Made for some communication difficulties. read more

The kids meals here are just like the kids meals at other Sonics. The tots are round. The burger is round. And the drink, from above, guess what! -it's round too. read more

Sonic Drive-In - Burgers Near Me - Carrollton, Texas

I had a really nice girl take my order, such a sweet angel btw her names Ivy! my 6 year old said her hair was very cute for sure will be returning :) read more

Absolutely pitiful food. Corn dog tasted odd. Tater Tots tasted like they were cooked in old grease. And I was there at 11:00 am. I threw it all in the trash. And I LOVE Sonic... not this location, though. The only saving grace was the friendly delivery girl on roller skates. Pass this location by. read more

Ordered food from Uber eats. My order was missing all the tater tots order. I called just to let them know. Manager had no knowledge of my order. read more

Ordered a slush and 80% sure there was a piece of cockroach in it also ordered a sandwich without pickles the other day and they added pickles read more

Sometimes the food is a little sloppy- although it's a fast food joint, I'm one that likes my food warm and in One piece. But overall it's a solid place read more

I came here for some quick food, the young lady taking my order could NOT be bothered. I could not hear her and let her know...big mistake. I started my order; chili cheese coney and asked if I could onions on that - she never said a word and a short period later the screen went blank, my order was wiped out. I'm a good tipper but that young lady caused her co-worker to go without. How dare her!!! I walked inside and asked if I could get the manager to take my order - which she did. read more

Food is alright. Staff incredibly rude. Unprofessional, literally had An attitude taking order and bringing food - won't return

Haven't been to a Sonic in a while, but decided to stop by the Friday before Thanksgiving because we really wanted some ice cream and Andy's and Dairy Queen both closed early due to the holiday. The drive-in wasn't crowded so when we hit the button a young man took our order right away - one (1) small Snickers blast and one (1) large Reese's/Butterfinger blast. Like I mentioned, the lot wasn't at all crowded so I was surprised when, after five (5) mins, we still had not received our order. Having worked at Sonic in a past life I know that orders without food take priority and should be delivered within two (2) mins. Finally, after almost 10 mins we hit the button again and was told our order was delayed because there was an issue with the ice cream machine. Would have been nice for them to let us know there was going to be a delay prior to our having to ask - definitely not the best experience. I gave them 3-stars because they gave us two (2) coupons for a free Route 44 drink for our troubles and when we did get the blasts they were very tasty. They just need to work on their customer service a bit. read more

Stopped by during my lunch half hour wanting something better than the upsetting McDonalds across the road. Took a little longer to get my food, but omg was this the BEST fast food burger I have ever eaten. You look at the picture they display thinking "I want that", knowing full well you'll get something that doesn't remotely resemble the picture. But damn if that wasn't a picture perfect burger. Without a doubt would recommend this sonic over all in the area. read more

I just moved to Carrollton and wanted to try Sonic. Smh, I haven't had Sonic in years. Well, I remember why now. Food is made to order per the menu but my food is always cold. I thought ok, it's just me. A few weeks go back and I'll try again. What does it take to get a hot burger these days?! I just want a hot and fresh burger! read more

Nice, friendly employees. Speaker volume was way too loud! Ordered 4 burger meals, size large however 3 burgers had Mayo and ketchup (ordered mustard) and buns were wet and soggy... The fries were only 3/4 full and very salty. Wish Sonic offered more healthier options as well. read more

Dante was literally the nicest server I have ever had! My friend and I came like 20 minutes before closing and he was so sweet to us and delivered AMAZING service even though he was just about to get off! From one food service person to another, you're awesome!!! read more

Waited 25 minutes for two ice cream cones -- not during a "peak" business/meal time. Pushed red button 20 minutes in to see what was going on -- no response. Terrible service and we never got ice cream! Pick any other sonic location. read more

This Sonic is pretty nice, by Sonic standards. Clean facility, friendly car hops, and fast service. I love Route 44 drinks and that is about the only reason I find myself stopping by Sonic these days. (Diet Coke with extra diet cherry and extra vanilla...mmmmm Yummy!) Food is good in a pinch, but certainly not memorable. Cheddar Peppers and tater tots are tasty and come hot out of the fryer . Shakes, slushes, and flurries are a great treat in the summer time! read more

The best sonic ever . Mozzarella sticks amazing . Ocean water SO REFRESHING . The customer service quick and fast . Will return to this location always thank you sonic . - ash and John read more

6-21-18 I go here often. They rarely make a mistake and are very friendly. The food, drinks, and ice cream are exceptional. I encourage you to go there. read more

If you want to be mistreated and lied by Kali Rivera this is your sonic. She will treat you like any immature teeanger would. Not taking my situation seriously. I was promised a call from tim the dm yesterday dec 11 OR dec 12...when i called close to 5 she told me its still today.... And was talking over me the whole time. I guess tim will be calling me after 6?? So tim if you see this im waiting for your call read more

I asked for a cherry sprite which is my favorite drink from sonic and I expect for it to taste right so when i finally got my supposed to be cherry sprite it was a normal sprite which a cherry in the very bottom and there's supposed to be sprite with cherry syrup and a cherry on it bs never going back read more

Awful experience . I asked for a purple O and no one knew how to make it every other sonic I have been to however has known how to make it. Not only did they not know how to make it they also do not know how to talk to a customer correctly(very sassy). Very low ass well. read more

I always get the same woman as my car hop! She's so awesome! & nice. They food is always fresh! & she gave me a dog treat for my dog! I will always come to this sonic. read more

Fast service during happy hour! Got a kid's meal and thought the toy could be better, but guess these days you can't expect much... Their staff were friendly going around in this hot weather asking everyone if they needed extra condiments and such. 5 stars for the speed in this heat! read more