I LOVE Sonic- it's pretty much the only fast food I am excited to eat- but this location is fairly so-so. I've been to this one a handful (maybe 3-4?) of times. The location feels like it is in a bit of a touch-n-go neighborhood. One time, we got several panhandlers from Royal Farms walking by our car the entire time gesturing at us and trying to get us to give them money while we were trying to order and eat, which was very awkward. However, it has only happened once that they have directly come up to us, but I have noticed a lot of that sort of activity in the Royal Farms parking lot (directly facing Sonic) and the surrounding intersections. Not necessarily the best view! Our order has always been correct with respect to the big stuff, except for each time I have asked for some sweet n' low packets to go with my unsweetened iced tea. Each time they promise they will bring it out, and they never do. Once we even had a guy come check on our car a bit after we received our food to ask if we needed sauces, napkins, etc. and I asked him for some packets and he said they didn't have any. So who knows. The majority of the time, the food has been on point, except for the last time- my mozzarella sticks and jumbo popcorn chicken just tasted off. I ended up throwing most of them out. On that visit, I went during an off-time and also waited probably 10-15 minutes to be able to even place my order, so I'm not sure if they were short-staffed or if something else was going on. A little bit of privacy from the Royal Farms parking lot right in front and actually getting some sweetener when I ask for it would go a long way. But, all that being said, if you haven't been to a Sonic, definitely give it a try! Our favorites are the real flush slushies, milkshakes, pretzel bacon cheese dog, corn dogs, and the mozz sticks. read more

What can I say. Another phenomenal sonic experience to add to the history books. Cheeseburger: spot on. Snack wrap: not bad at all. Fast service and professional workers. Stop by for delicious eats that won't break the bank. read more

They were only doing drive through today, not sure why. The cheesy Baja chicken wrap was not made with love to say the least. read more

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I enjoyed the chocolate milkshake that I ordered. The whip cream on top was a nice touch. Unfortunately, the wait time in the drive thru was horrible. I waited at least 20 minutes for my shake. I will not be returning and I strongly suggest that others don't either! read more

***3.75*** I have been to this Sonics location a few times. It is a bit out of the way for me visit more regularly, but I had to satisfy my urge for a oceanwater slush and chili cheese coney dog. Man, was it worth the drive. I was annoyed by the service from the call box. The communications kept cutting out and i could not complete my order. I drove through the drive thru the 2nd time and recieved decent service. Staff seemed to be very professional. Sonics food, does not dissapoint. Bon Apetit. read more

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Trash! Ordered through DoorDash a very simple order and they couldn't even get it right. I asked for 2 grilled cheeses one with bacon and one without. A chicken wrap, mini blast French fries and tots. I received 2 grilled cheese on HAMBURGER BUNS! If you didn't have sandwich bread then just cancel the grilled cheese! and it wasn't even grilled! Didn't get my blast and the chicken wraps was disgusting. The only edible thing was the French fries and tots. I should've known better. This location is trash. I tried to call and no one picked up. Thankfully I was able to get some money back through DoorDash. Avoid this place if you can! I love Sonic but this location sucks! read more

Sonic Drive-In - "Grilled Cheese" - Burgers Near Me - Baltimore, Maryland

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Wow, I will never ever go to this Sonic location again. First of all, there were no cars in front of me and my order (not even exaggerating) took over 8 minutes to receive. It was a bad weather night, and this was on the way home. Now, I usually pop a fry or tater tot in my mouth to make sure it is hot but again, my main concern was navigating the rainy weather. I hopped back on BWI parkway, it was then I ate one of my tater tots. Horrible is an understatement. It was cold, dry, brittle and downright inedible. The burger was thrown together and not piping hot either, so the only thing I could salvage was my cherry limeade. Now comes the second level of disgust. I contacted customer service, and the story just gets worse. Got the order on 12/27, was told someone would contact me (nothing). Called them back on 1/6/25, told the same thing (nothing). Just called today 1/10/25 (after both agents hung up on me and I had to call back) and was told the same slow restaurant location was contacted and they would have to initiate a refund, and it was out of their hands. Whaaaat!. If this sounds crazy, well that's because it truly is. I've NEVER dealt with a restaurant that has given me the runaround like this. The customer service problem solving is atrocious and they give the same standard answers instead of actually helping their paying customers. Sonic was a staple when I was stationed in Florida and was pleased that they made it to Maryland, but they have definitely lost a customer. The horrible food, horrible customer service and the horrible non-existent follow-up is the reason for the rating and if they had a ZERO, that would be the rating. Do better Sonic...seriously. read more

This was my first time visiting here, and certainly won't be my last. Breakfast burritos 8/10. Smoothies 9/10.

Exploring the neighborhood and found this place. I used the Pull in Drive thru. It was hard to hear the person taking my order because of the Music being played throughout the Sonic drive-thrus/ parking. The guy who brought me my food must have been busy, because it took me a while to get my food. I asked for kitchen, sat for 5 more minutes and ended up just leaving. read more

Sonic Drive-In - Sunday at 7pm. Kind of hard 2 hear the person on the mic because of the loud music playing thru the sonic speakers 4 the pull in drive thru - Burgers Near Me - Baltimore, Maryland

Most times they are really having a bad day. ONLY order a blue raspberry slushy with nerds 25 minutes? Why so long? Poor customer service. Avoid the location food is ok service sucks. Still waiting for the receipt. Don't worry about it every one has a boss with a email address. I will get satisfaction. Also you had to do is let me know and communicate with me so now I will communicate with your company boss and hopefully they will communicate with you soon about service read more

Don't waste you time or money even ordering simple things. The people that work here just do not care. I've been here 3 times too many 1st Trip- 2 strands of hair In my burger 2nd-trip - only ordered the new lime freeze and they didn't know how to make it. Even though it's advertised at their location & TV 3rd trip- only ordered a Oreo sonic blast. It was pure vanilla ice cream with a few Oreo pieces on top & no whip cream. Will not ever go back even for a simple soda. They are worthless. read more

The young lady who brought out the order to our car this evening (8:44 pm 1.13.2021) was so sweet and nice. It was a breath of fresh air in this area read more

Do not go to this location. I had to wait over 35 minutes for an order of a slush, burger, and popcorn chicken. Once the order was brought out, I received the wrong items except for the slush and it was evident it had been sitting out. I returned the items stating that I had not ordered them and the carhop came out with the wrong items once again. It was so frustrating since the location was not busy at all. I wish I could give this place negative stars. read more

Waited in drive through line forever on 12/27/2022 2:42 pm. It's ridiculous that this is the closest sonic to me and I have to drive in an unsafe area and sit in my parked car and wait 20 minutes in a drive though to order. This doesn't happen at any other fast food restaurants I go to and I only come to so nice for their food. If I could walk inside I would. read more

Fries wasn't fresh at all.. look as if it was left out for so long! My child's father tasted my "sprite" soda I ordered and asked if I had ordered Seltzer water... not funny but funny I was extremely mad. My daughter likes the fact that mints were giving with the meal. Chicken burger was okay . They didn't give us any ketchup and milkshakes were watered down. read more

If I could give this location ZERO STARS I would! I absolutely love sonic but this location is TRASH My sister & I showed up around 11:15 & while trying to decide what we want, some guy walks up on us, screaming "the stalls are closed." ok sir that's fine but don't be rude about it. we decide to just go in the drive thru & we sat there for a good 10 MINS & no one ever came to take our order?! I yelled into the mic like hello?! still no answer. we decided to finally leave when we see a RAT on the side of the building . they were so busy cleaning up & trying to close early. how about don't advertise the hours are until 12 just because you don't feel like being at work anymore! I'm so glad we saw that rat & didn't get a chance to order because that's just disgusting! The whole experience was terrible! read more

Ghetto and bad listening so yesterday I go my daughter for some reason wanted a hot dog from there right I go park , some ignorant ass employee says what can I get you I say a foot long hot dog with chilli and fries medium now I was gonna get a burger but the idiot seemed so confused on the thing I said fuck it I get the hot dog it's a regular size plain I said this isn't what I ordered he looked confused and went to put chilli on it IDIOT I SAID FOOTLONG by then o was like screw it my kids were with me and I wanted to remain calm and sane so I said I won't come to this location again, just ghetto and ignorant never again!!!!! read more

We waited here for an hour for our food just to find out that the stall was closed and there was no cone. We order online and it asked us to tell it which stall to go to, not the drive thru. I do not recommend this sonic read more

Second time in a row I came here totally disappointed. You can tell when a place just don't care and this Sonic display it well. read more

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I understand that reviews will vary due to time and who's working. But I had a great experience here. It was during the "Half Price All Day Happy Hour" on tax day, and I figured the staff would be grumpy and overworked. Nup. I ordered a diet cherry limeade and asked if they had Frito Pie up here. Y'know, because I can't read a menu. The waitress/hop said absolutely, and at that exact time I saw the item (bottom left corner). We both shared a laugh - no, she didn't laugh at me, or snicker - and she was prompt, friendly and professional when I pull up to the window. Next time I'll do the full drive-in thing. Yay for Sonic making it's way up here! read more

I only come here for their shakes and limeade. I dunno, their shake creations are pretty great and are always loaded. I really like the consistency too; not too thick, not too thin. Any and all flavors are great. Their limeade is something on a different level for me. If i'm thirsty, a Sonic Limeade is what comes to mind. Specifically, their Strawberry Limeade. With bits of strawberry (whether frozen or fresh, I don't give an) effort to make it here at all costs. What makes it great is their ice too, which are little beads of ice which I think helps disburse the cooling throughout the levels of the cup. But what do I know, I'm just saying stuff. All you gotta know is that it's great. The food however, I haven't tried so I dunno. read more

Close this place DOWN! Lol No one is experienced enough. These teenagers are not to blame. It's management, the lack of just simply customer service. Baltimore County Maryland does not need a Sonic if they gonna treat it like this. Simply disgusting!!! (0)stars for me but they make you give at least 1.. read more

Cool drinks on a hot day. My service was fast and efficient through the drive-thru. Drop through for the happy hr. half price drinks and slushes from 2-4pm... read more

Two words for this particular branch: BIG DISAPPOINTMENT. I love Sonic! Even when Sonic might add an extra 30 minutes to my trip, I'd still try to check it out. This branch of Sonic is such a big disappointment. Sure, food came out fast but it's not hot at all. Come on, how hard is it to heat the food before serving the customers. I won't be checking out this branch anymore. read more

Date: 05/03/2014 My sister and I craved something cold, and she immediately suggested Sonic. I had Sonic food in the past, and personally... I was not a fan. For late-night munchies, my sister did suggest Chilli Cheese Tater Tots, and wow! I think this place is the go-to for chilli cheese tots and slush. We had a super friendly male server on a late Saturday night... Our $13.00 order was as follows: $3.99 Jr. Burger Kids Meal substituted with fries and $0.30 Blue Raspberry Slush with $0.50 Nerds Candy $2.79 Small SONIC Master Blast with $0.80 Salted Caramel Brownie $2.19 Small Chili Cheese Tater Tots $1.19 Small Cherry Slush with $0.50 Nerd Candy So many choices and combinations for drinks... Definitely opt to add the Nerds candy to your slush. Oh, and there is no public restroom for customers. read more

Worst service ever. Seriously. Rt 44 unsweetened tea and grilled cheese. 2:05 pm. Going on 20 minutes and no food. I have been going to Sonic since I was a kid. Literally know the family who helped start the chain. Never ever took this long to get food. It's 2:38 now. Gives the chain a bad name. sad day in sonic world. read more

I was excited for o go to sonic after a nice 4 hour trip. I got home to find that I didn't have a sandwich in the bag. My husband and son got food and me ther one who's been driving for 2 days all day long didn't get my food. I tried to call the store at 7:52 pm 5/26/19 and nobody picked up it went to a voicemail. It just rang until the voicemail picked up. Completely terrible experience the worst read more

Food was good came out fast everything was right. Still hot when I got home. Got three cheeseburgers, tater totes, and banana shake. All were wonderful. Will return again. read more

Sonic Drive-In - Yummy - Burgers Near Me - Baltimore, Maryland

Since relocating 4 months ago from Texas leaving behind certain fast food delicacies only found there, I found comfort in knowing that Baltimore had Sonic. Unfortunately and regrettably the Patapsco Avenue location left us waiting over 40 minutes for my husbands burger from the time we received our order. During this time we politely waited and informed them three times. I considered a lack of employees and too many orders but there was no wait in the drive through and only three cars in the stalls including us. After the third and final call the associate that answered apologized for the wait and mix up and brought it out to us personally. read more

She said..."Out of all the sonics we've been to this is def the worst. Normally we love sonic but this one just didn't do it for us. Service wasn't great and they never came bak to give us our 2 dollar change..." He said.." read more

The best onion rings out there and the burgers are at the top as well. The only issue is they run out of onion rings 2 or 3 days a week. I asked why and they said the machine is broken so they have to have them made at another location. Why not fix the machine? It's been down for over 6 months now. read more

Got there and it took the employee about a minute to answer us in the drive through. After tapping on the speaker he came on and stated his name and took our order and between us ordering things he's saying "what else?" Not would you like the combo or what kind of drink would you like w that... just what else. Got to the window to pay and there were no words spoken.. no hi, how are you, i don't think we were told our total until we saw the receipt. Smh got our food and it was nice that it was hot but as a health inspector i don't want my peppermint in my food. I ordered French toast sticks and there were six peppermints sitting in the tray w my French toast. I know they weren't using gloves so grabbing a hand full of mints and throwing them on top of my food kind of upset me. Then our drinks tasted horrible. So glad we never have to go back to this place. The customer service is the worst. read more

Order Errors/Bad Customer Service Went to this fast food place to order beverages and did not receive the beverages asked for at the stall. Employee on headset continuously interrupted and I was placed on hold a minimum of three times before order taken. Then a carhop appeared and said that one of the beverages requested was not available and that the service person would not be in since it was a holiday. I asked the carhop if this information was shared by the manager. The carhop said no. I asked to speak with the manager. The manager said that this information was shared with the staff. Someone clearly lied. The order was already paid for and the manager never offered to void the order. Instead, I was given a small beverage as a quick remedy to excuse the source of the problem. The manager showed a lack of experience and a clear lack of management skills. I had to request the owner's contact information in hopes of having this issue resolved. Upon contacting the manager, via email, I receive an email with a number of reasons why the employee on the headphone set could not hear my order request. One such reason provided is "Noise in the background." Sidebar: "Every drive thru has noise in the background." The manager also asked, in email, if the manager offered me another beverage. This is after the manager clearly shares that the beverage requested was available. Again, someone is clearly misinformed or this is the lying group of cohorts that I have ever experienced at a fast food establishment. Nothing has not been done to resolve my issue of a refund request; since, I did not receive the product that I clearly paid for at this establishment. The letter grade that I give this establishment is a letter grade of "F." On a scale of 1 to 10, with 10 being the highest score, I give this establishment a "1." If I could rate them a zero, I would. Bad customer service and order errors is something that no hard working citizen should have to experience due to sub-par experienced staff and management. read more

Imagine pulling up to Sonic expecting to indulge yourself in one of their delectable treats and get the Queen of Unprofessionalism intervening because they screwed up your order. Rather than apologize, she had to "educate" me on their mistake. I don't need to hear a bunch of blah blah blah excuses. Even after I told her that she was not being helpful, she continued with her blah blah blah. Just apologize and fix it. Never ever will I return! This was the worst customer service ever. read more

Every time I come here they get my order wrong somehow. If my boyfriend wasn't so obsessed with it, I'd never go. Be VERY specific when ordering and have them repeat it to you. read more

Nasty food and even nastier service, if that was even possible. My boyfriend and I usually drive the 25 minutes from the city to, Essex but tonight we thought why not take 10 minutes off our ride and try the one in baltimore, really wish we hadn't. Everything except our burger was ice cold and old. Before the fact, they did not ring me up for a hot dog and gave me a hard time about quickly adding one on because of a two car line behind me.. ridiculous. Well, can surely cross this one off the list! read more

Absolute worst place ever! The drive thru girl repeated my order wrong 3 times then when I got to the window didn't give me all my food so had to ask for the rest of the food and when I got home the food was wrong! Terrible terrible service! read more

Got my order wrong, wouldn't listen to me through the speaker, and when they forgot part of my order had an attitude about me still being there waiting on my food. This is the closest one to DC but I won't be back. read more

My question to you is this: HOW DOES ONE F'CK UP FAST FOOD!? In my opinion, there's nothing like having a crappy hamburger, while staying at a crappy motel up the road (see my Motel-6 review), in a now crappy city? My hamburger was a complete and utter mess of a sandwich. Sloppily made, the burger was cold, runny, completely unremarkable, and had the flavor of institutional gruel. The tater tots were cold and hard. No more Sonic for me anytime soon for sure! One of the worst fast food meals in my life, in my opinion. read more

Sonic Drive-In - In my opinion and recollection, this pix is similar to what my Sonic burger looked like. - Burgers Near Me - Baltimore, Maryland

The customer service alone is terrible. We waited in line for thirty minutes and the employees still messed up our food. We ordered fries and a cherry Coke and they gave us tater tots and a cherry slushy. Do not go here! read more