Went in for my flu shot. They were amazing. They're very organized and they're very polite.read more

I always come here because they are more professional and focused more on health, than a place like…read moreCVS. But now, with their new renovation, the space is spectacular and feels like a joy to enter into. The interior was custom built, and they plan to start offering workshops. Plus, it feels so clean and peaceful inside.

I've been going here for a few years now and have had a good experience. Since i'm aging out now…read moreI've decided to leave a review. Dr. Grant has been amazing, and front desk staff is always kind. I've been able to get my immunization records with no issues, and my colleges forms filled out in a timely manor. Dr. Grant has also been able to give me referrals to specialists which I need to see due to chronic illness.

B Fogelman is a wonderful Dr. takes time, listens, compassionate, understanding. Been using this…read morepractice for 40 years !

Horrible referral coordination system. My parent is a former client there. He received in home…read morenursing support In 2024. He improved & his case was closed. A new issue arose (regarding wound care) & his doctor sent a referral for in home nursing again. We waited for a call, with no response, so the doctor sent in another referral. Still no response from them to schedule. My father called CarePartners directly, with referral services noting that they no longer have the staff to work in Fairview, NC. That is fine, staffing is an issue. However, how can a medical provider (of essential home based services to an elderly individual), not call (after 2 MD referrals), to say "I am sorry, we don't have the staff to provide in home nursing support in your area currently"? If you can get care from CarePartners that's great. But, they don't seem to do any follow up outreach (while needy patients are waiting) to tell you they don't have the staff.

I cannot speak to the hospice centers, as I believe​ the nursing staff is probably pretty great,…read morebut when it comes to the billing department, Care Partners shows absolutely no care. Care Partners supplies medical equipment to Mission Hospital in Asheville, NC. I received a large bill for two prosthetic devices that I thought would be covered under my insurance as I broke my ankle and had been out of network. I had to call several times to get them to bill my insurance, and when I called, they noted that they hadn't received that information. After several tries, they did forward to my insurance, who unfortunately​ did not cover the items, despite the fact that I had received them in an emergency situation. I questioned the bill because I couldn't believe I was charged $145 for a $14.50 device, and they showed absolutely no compassion, instead charged me the full price and wouldn't budge. They kept focusing on the financial agreement that I had signed in my doctor's office when I was in pain from a broken ankle. I explained my frustration about the medical industry and the lack of access to affordable health care and asked for a discount​​, since I would be paying cash and I was currently not working. They threatened to hang up on me and so I finally caved in and paid the bill in full, again being taken advantage of by a health care system that has no interest in providing affordable services to those out of work. I feel terrible that I was forced to pay this bill, because otherwise, they would have sent it to a collection agency.

Dr Pascal is a gem. Whole office has been great to work with. They sometimes run late but that's…read morepretty understandable for Pediatrics and the flip side is they take time with you and have never rushed us out of room...

My kids have received good care there over the years. Consequently, my comments are not meant to be…read morea negative reflection on the physicians. I am concerned and frustrated by some of their processes and procedures. Let me be specific: 1) I requested a referral for one of my daughters from "Heather," the person I was informed was their referral coordinator. This request occurred in mid-December of 2025. It is now April 16, 2026 and no communication has been received regarding the referral. She is unreachable by phone. When you call you are forwarded to her extension where you receive her voicemail 100% of the time. Her voicemail greeting specifically instructs not to leave more than one message about the same referral. If the referral was made (I have no way of knowing one way or the other) I am unable to follow-up with the specialty provider because I have not been informed who they referred her to (if in fact they made the referral). 2) I attempted to address this concern by speaking with the practice manager directly. When I tried to reach her by phone I was routed to her voicemail. That was roughly 12 weeks ago. No return communication has been received. Of importance - there was a previous instance in which a referral took greater than one year to complete. That's not a typo. This delayed the onset of an important treatment. The only reason it was ultimately resolved is because I continued to follow up, ultimately escalating it to the practice manager. In that instance, unlike this one, I was able to reach her and once she was aware of the issue she corrected it quickly. I note this here because my current concern appears to be moving toward replication of this past difficulty. Of course, there's something wrong with having to be so assertive in following up on the referrals they make to say nothing of the time horizon required. Let me also add that recently my daughter was offered three vaccines during a visit. We elected to receive one on that occasion, indicating we would discuss and return for the other two at a later date. We are not anti-vaccine. We had legitimate reasons to space them out. Unfortunately, they gave her the WRONG vaccine. They called us later to inform us of their error. I understand mistakes happen but what was of particular concern was how the practice manager addressed the error. She tried to persuade us that it was no big deal because they thought she needed the vaccine. That felt pretty invalidating and signaled a failure to take accountability. She also said that if our daughter comes back in to receive the one they were supposed to have given in the first place that there would be no charge. Hmmm...how about no charge for the one we did not request and you gave in error? Also, absent from the conversation was an indication of how they were going to improve their processes to reduce the odds of future errors. Learning of their error would have been better received with a simple "I'm sorry. We screwed up and won't make excuses. We are improving our process by doing x, y, z." Instead she made the situation worse.

First visit and I am highly impressed with the facility and patient care…read more Dr. Rains is great explaining everything and listening to my concerns. Loved this practice.

I spent a lot of money in May for fillers on my face from Dr. Rains and afterwards there was…read moreminimal swelling and a few bruises which went away a few days later. However, in addition to the swelling I expected, numerous hard lumps in various sizes appeared all over the areas treated. I asked for a followup appointment and was asked if I wanted to get them dissolved. I refused that procedure because I was afraid getting further injections from him might make everything worse. He also suggested taking Zyrtec for 2 weeks, suggesting it might be because of allergies(?), which I did and there was no improvement at all. I still have the lumps to this day. I

Received my child's immunizations and form that needed to be filled out same day. Incredible…read morecustomer service. The genuine woman who explained everything deserves a raise. She is probably the sweetest person I have ever spoken with. Great job Mountain Area Pediatrics!

The dr my daughter goes to is a very nice and caring dr. She has had. He is a very good dr. I will…read moretell everyone I know about this place.

Dr. Higgins' has been incredibly helpful in treating my eczema over the past year. I've struggled…read moreon and off throughout my life with eczema and I've seen many dermatologists who have thrown the same creams and light treatments at me for years. None of them ever mentioned or tried Prednisone, which has been Dr. Higgins' go-to when I experience a flare up. It calms the flare over a few days time. The topicals she prescribes as well as her OTC recommendations keep it calm for a good while afterwards. Dr. Higgins' also has the best bedside manner I've experienced with a physician. She is friendly, open, compassionate, and you can easily see how she genuinely cares for and empathizes with her patients. She is incredibly charismatic with a good sense of humor and she, as well as her staff, quickly make you feel comfortable and at ease. I highly recommend going to her for any dermatological concerns, especially if you've had poor experiences or poor treatment outcomes in the past.

Friendly staff, fabulous doctor. She makes you feel comfortable while she meticulously checks your…read moreskin from head to toe.

My doctor of many years retired and I was assigned to a PA who said that my care would be a "team…read moreapproach " now. I went into review my latest bone density with her, which was fine but I was expecting a discussion on new treatment option after I had completed two years of medication prescribed by my original doctor. When this PA called me back, I was told ask my primary care or my OB/GYN for further treatment options. she proceeded to tell my to stop taking a medication that I wasn't taking at all and then talked about my diagnosis which was also wrong. it was so obvious to me that she had not even read my chart before she called! I absolutely do NOT feel confident that my osteoporosis would be treated properly with this approach. Could it be a cutback of Medicare patients??

Dr Ellison smith is a wonderful doctor. He and his staff goes above and beyond. Only thing I…read moredislike is the lady that draws blood. She can be pretty rude.