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    Somnis Sleep Systems

    5.0 (6 reviews)
    Closed 10:00 am - 8:00 pm

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    8 years ago

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    Bed Pros Mattress

    Bed Pros Mattress

    4.1
    (29 reviews)
    3.4 mi
    $$

    Rachael went above and beyond to deliver great customer service. I would buy from her again…read more Mattresses were very nice and priced competitive but she was the real asset in the sale.

    This review is more about the store manager Christine, than it is about a particular mattress…read more Although we do love our Beautyrest Black mattress. So, it's been over a month since I made my mattress purchase. Christine was not the one who sold me the mattress, but she deserves the commission more than the person who sold it to me, who has since been dismissed from the company. Christine is very knowledgeable about mattresses without question. But this is more about her empathy, understanding, patience and willingness to make the customer happy. So I purchased the mattress a little over a month ago. A good mattress is no longer cheap so I wanted to be absolutely sure about my purchases. But in my case, I may have taken it a little too far. Since receipt of my mattress, I have probably been back to the store at least a dozen times trying other mattresses well after mine had already been delivered and slept on. Each time Christine put up with my indecisiveness even allowing me more time to make a decision and never appeared bothered about it. Each time trying to explain the differences of the mattresses and helping me make an informed decision. So after all the back and forth, I decided yesterday to exchange my mattress for another brand. Today I decided to stop by the store to try the other mattress one more time and just about that time she called me to arrange delivery of the alternate choice. Well, I thought she would be upset with me but once again she talked it through with me and I ended up keeping the original mattress. I know if the shoe was on the other I would have been annoyed, but not Christine. So long and short of this story is that Christine is an amazing salesperson and after all my visitations I can even say a good friend. KEEP UP THE GOOD WORK CHRISTINE!

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    Bed Pros Mattress is a Tempur-Pedic Elite Retailer

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    Bed Pros Mattress is a Tempur-Pedic Elite Retailer

    Somnis Sleep Systems - mattresses - Updated August 2026

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