Dr. Derasari is an amazing doctor and surgeon. He did my aunt's left knee replacement and she…read morecouldn't be more pleased with the results. The entire process including pre-op, OT, PT, surgery, hospital stay, and post-op was very informative and handled in a very professional manner. She was in so much pain for such a long time and is so grateful for him. Many thanks to Dr. Derasari for making a knee replacement a surprisingly pleasant experience. I highly recommend him.

I'm a healthcare provider who has been seen as a patient at this facility. They provide…read morecompassionate and competent care in a timely manner, a combination currently not often found in providers or systems. Would highly recommend for anyone in the Astoria area!

Where do I start.... Ok I'll start with the nasty Spanish young chic at the front desk that has…read morebeen there forever. Clearly moody and jealous of others. She's unprofessional and unpleasant. Spiteful and childish. Overall, starting from the manager Edgar is unprofessional. Wrong appointment dates and times. Nasty attitudes. They will tell you anything so you could go. No one knows anything. Wait time ridiculous. No complaints about the Doctors. A few nice girls in the back. But those two. Throw them away. They bring down the buisness and get it together. I want no parts of that place.

The care was great staff amazing!!! They helped me soooooo much. I was in pain and could barely sit…read moreor stand. Within days they helped me feel so much better.

I made ZocDoc appt with a PT who no longer works at this office - no one told me before arriving;…read morethey assigned me to someone else without asking. I wasn't told to bring a referral so was offered a virtual provider visit. The MD was nice but did not review my pre-visit health history; I had to go through everything again and he wanted me to take a muscle relaxer 3 times a day - absolutely not. The office was dirty and messy. I told the receptionist I had a bad experience and I continued to receive multiple calls and texts asking to set up more appts after I told them I would not be returning. I just received a notification confirming a pain management appointment that I never made. The entire experience was very unprofessional.

I wanted to take a moment to express my appreciation for the outstanding service provided by the…read morefront desk team. During my time attending physical therapy, the front desk staff consistently went above and beyond to accommodate any scheduling difficulties. The ladies at the front desk are always professional, calm, compassionate, and incredibly efficient. Today, I experienced a very complex issue with my insurance, and Hara, along with her colleagues, worked tirelessly to resolve it with my insurance provider. Thanks to their dedication, my treatment will continue without any interruptions. Thank you very much Hara!!

Deeply irresponsible billing practices…read more Taking advantage of people in vulnerable situations. I really don't have much to say about the treatment itself, the therapeutic staff was nice enough. However, a year after my treatment I started getting notifications about bills that they had said were already settled by insurance at the time - including the first visit which I had double and triple checked was covered, and would never had set foot in the door if it were not covered by insurance. I got a call saying that their error meant it was not covered. I walked into their office after a major surgery, was assured it was covered by insurance, walked out after my co-pay being told it was done, and then got another bill a year after the fact. I spoke to their rep and expressed as much was was told "they'd look into it." I cannot distinguish if this issue came about because of incompetence or dishonesty, but neither is a great look.

I was referred to this practice for a sprained ankle by an orthopedist, and the care I've received…read morehere has been extremely helpful. This is my first time in physical therapy for any injury, and if anyone reading these reviews feels a little nervous or unsure about PT in general, I can say that the difference it has already made in my healing time/process, compared to past injuries that I didn't undergo PT for, has been noticeable. It's taken about half the time it usually takes for me to start walking confidently again. PT as I experience it in this practice is basically everything that I subconsciously want from doctors, but never get from them; it turns out that they rely on therapists to provide a lot of what we everyday people understand as "care." As to this specific practice, I really appreciate a lot of how it's run; they've set up some very impressive workflows to maximize the care that they can provide in their space. The office workers who manage scheduling and payments have always been very professional and inviting with me, and they have a system set up where I get a reminder text the day before every appointment. My wait has never been more than 10 minutes, usually less than 5. The aides, who lead patients through exercises before treatment, orchestrate and manage a really impressive flow of multiple patients progressing through various exercises around the space. My intake was with Michelle, and Manuel has handled the vast majority of my treatment. Manuel gives me a lot of opportunities to reflect on what I'm noticing about my progress thus far, and what aspects of the injury are still giving me trouble. I feel that he's very responsive to observations/questions, and forthcoming with explanations of treatments and exercises (I'm a person who needs a lot of explanations). I'm pretty sure that every single person I've witnessed working here is confidently bilingual (I've heard mostly English and Spanish); I hear office workers, aides, and PTAs switching easily and frequently between languages from patient to patient, and as a fellow bilingual who has a hard time codeswitching that often, I find this really impressive. The practice feels rooted to the community it's located in because of this, and I really appreciate that.

The person they had assisting me was nice and knowledgeable enough. The facility is small and…read moresomewhat dated. They had a huge ant issue going on when I was there, not something I want to deal with in a medical setting.

Dr Perper is great but I had to stop going there because Tatiana and PA Fboy were delaying my…read moretreatment. I have excellent insurance that does not require prior authorization for injections but these professional geniuses couldn't get it together.

Came here for pain management due to some chronic health conditions I have that's exacerbated by…read morethe physical toll my work places on me as a RN. I opted for an epidural which I received after it was pre-approved by my insurance. The procedure was quick, but they are never on time calling your name so bring a book and be prepared to sit for a while. As someone who is habitually early to everything it can be the bane of my existence showing up 20 minutes early and waiting for an hour or more past my appointment time. I also had some trigger point injections. That said, everyone here is very friendly and you will meet a lot of students / residents during their studies. This being my first epidural, they warned me that I may have trouble sleeping and they were right - I was awake for 2.5 days! I even took melatonin and other stronger sleep-aides to no avail. Not everyone will have this side effect, so if this is the path you're headed down try it for yourself. I will be going back for another in a few months. PS - The physician assistant working here is great!

I am very happy that I met Dr Dushay, he is an excellent orthopedics surgeon and a very nice and…read moreintelligent person, He made a great surgery on my knee. Thank you, Doctor!

The ladies in the front are genuinely caring people not only for their patients, but with each…read moreother. The whole office feels warm and inviting. The way that the doctors and the receptionist talk to each other is with respect and kindness. The doctor listened to my concerns and gave me thorough information regarding my situation and options.

I went yesterday for my first visit and as soon as i left i called my PCP to request a referral to…read morea new orthopedic doctor. What a horrible experience from start to finish. The woman at the front desk was beyond rude. I'm willing to overlook rude staff if the doctor is decent. I brought a copy of my X-ray report with me to my visit and informed the front desk, the nurse and the doctor of this. Despite being given the report, the doctor never looked at it and instead asked me what it said. But then cut me off before i could answer. Every time he asked me a question he'd interrupt my answer. Everyone there is so rude.

Absolutely horrific. Each visit of 3 i waited over 2.5 hours. The front desk woman is one of the…read morerudest human beings I ever encountered. I had an appointment 2 weeks ago and they cancelled it the day of, after I arranged my travel plans around it. Today the doctor arrived an hour late. I am still sitting in waiting room. When I said I was here 1st at my appointment time she called me a liar. When a person is in severe pain and on disability a little kindness goes along way. There is an office full of hurt people and this woman talks to everyone like they are maggots. This is the office my Workman's comp assigned me. I would NEVER choose this place.

Stefan is a great physical therapist. He explains all the exercises in detail and easy to…read moreunderstand language so you can do them at home confidently. He stresses the importance of safety first and gave me exercises that I feel safe doing at home without assistance. The space in Astoria is clean and welcoming. The office space is conveniently set up for processing new patients and you get a screen capture of you schedule for your phone.

From the owner: The highly skilled clinicians at Ivy Rehab Physical Therapy, located at 28-46 Steinway St in…read moreAstoria are here to help you get back to feeling your best again! Ivy Rehab is a rapidly growing network of physical & occupational therapy clinics dedicated to providing exceptional care and personalized treatment to get patients feeling better, faster. We have over 25,000 online reviews with an average score of 4.9 out of 5 stars. We have many convenient locations in NY and offer a wide range of treatments and programs to suit your needs, including virtual telehealth appointments. Give us a call to see how the friendly team at your local Ivy Rehab Physical Therapy in Astoria can help you today!