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    Soma Intimates

    3.0 (2 reviews)

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    9 years ago

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    13 years ago

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    Forever 21

    Forever 21

    1.8
    (16 reviews)
    0.2 mi
    $$

    This forever 21 is usually a hit or miss with me. When it first opened they had dressing rooms…read moreupstairs and cashiers upstairs. I guess they find it's no longer profitable for them to do that. You also can never find staff. The whole right side of the upstairs always looks junky because of this. The backside is usually clearance and the section in front of that usually is a hodge podge with no real order. The last time I went in things looked pretty sloppily displayed and bare. Usually they do a fairly good job on the downstairs level but not this time. Maybe they are in between sets currently (March 19). The dressing rooms are pretty dark and not as well kept as before. However this forever 21 is my preferred location over Montgomeryville because theirs (usually - although I have not been recently) is a bigger mess and it's too open with no real flow.

    This Forever 21 is located at Willow Grove Mall and is two, giant stories. I only went here because…read moreof the friend I was with that wanted to check out the men's section. When we first walked in I had to squint my eyes because of the bright lights and colors of the clothing the mannequins were wearing. But once my eyes adjusted I was surprised at how many clothes they had to choose from in addition to how clean and organized this store was. My previous visits to these stores usually involved steeping over misplaced and unorganized items, kudos to this location. We never got greeted or approached by staff, but the ones that we did see we're busy putting or folding items away. I can live with that. This store has a shoe section, lingerie section, accessory section, a small men's section, and massive juniors/women's section. I didn't buy anything because the quality of the clothing never impresses me, but hey, you get what you pay for.

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    Mens section
    Mens section
    Forever 21
    Forever 21

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    Macy's

    Macy's

    2.1
    (36 reviews)
    0.2 mi
    $$

    My son bought me a Tommy Bahama shirt for Christmas and I had one... So I took it back today (Jan…read more20) - it still had all the tags on it and wasn't even unfolded or ever out of the package. It was listed at $119.00 and they offered me $19. I was livid... the manager said since I didn't have the actual receipt (it was a gift) it probably went on sale for a day and that was the price they would give me - a little over 1 tenth of the list price. After spending tens of thousands of dollars there over the years (I have 3 children who helped) this was the treatment they give their solid customers. What gall! They probably do that with everything - day after Christmas they put everything on sale for 25% of the price for a morning so they can screw all their customers with returns. After this blatant rip off, I would never go back to Macy's - ever.

    The jewelry department needs to be better managed. It is four days before Christmas, they have one…read moreperson at each "island" and absolutely zero direction on where to go to check out. I understand having the sales person work the entire island but they are being set up for failure when you have the volume of customers you get four days before Christmas, walking up to both sides of the counter and demanding immediate service. We waited 40 minutes as two people we watched walk up to the other side of the counter (while we were already in line) demanded that they were next and made the poor sales woman ring them up for several transactions- all the while the line on our side was growing past the three people who had already been in line. Macy's- I know you are a failing company at this point. But please do both your sales people and customers a favor and get some organization going. Literally all you needed was a sign on one side saying to go to the other side for service while there is only one person working the counter.

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    Macy's
    Macy's
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    Soma Intimates - womenscloth - Updated June 2026

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