I had an appointment to try on suits for my upcoming vacation. My best friend came with me help me…read moremake my final selections. The customer service is outstanding and they make you feel comfortable and not self conscious. My friend and I were very happy with our purchases and would highly recommend to anyone who is looking for suits and cover-ups to book an appointment here!!

If you struggle with finding a swimsuit that fits you in a way that makes you comfortable in your…read moreskin, Nani Nalu is a great place to go. This is my second time getting a fitting. Stacy was my fitter and she did a wonderful job of picking out great suits that complemented my figure. It was amazing to see such a wide variety of suits and sizes in so may different patterns and colors. a they have suits you won't typically find elsewhere. Bikinis, tankinis, swim skirts, coverups, they have it all. If you schedule a fitting like I did, you get to try on as many suits as you need to find the perfect one....or two depending on your budget. They are not cheap but they are made of high wish fabrics that are cut and made to fit you, not a mannequins. I bought two suits this time and am really pleased with them.

I had an amazing time shopping at Elsmore for new swim suits, The staff members, specifically…read moreIsabel R was so friendly and knowledgeable, it was really helpful! She helped me find a swimsuit that was just right for what I needed. The store provides great selection as well as value, I would definitely shop here again! Thank you Isabel for making this an amazing shopping experience.

Talk about having 0-1 star customer service. Spoke to HQ, there's no budge in 30 day returns, not…read moreeven store credit for 5 days over the policy. Haili, pick up the phone and say "how can I help you?" When literally I just spoke to another representative and explained to her I sent an email yesterday. It would have been much better to pick up the phone and act like you knew where that conversation left off since the rep who I spoke to said I'll have my coworker speak to you because she knows more about this. I was on board to continue to support the swim shop in Walnut Creek, CA, but if corporate isn't willing to provide better customer service, no more referrals from me. You're better off shopping online, c'est la vie

I walked into Soma after experiencing poor (aka complete lack of) customer service at Victoria's…read moreSecret, and I'm so glad I did! Within 30 seconds, Marie was helping me pick through bras to find the right fit. She was friendly, attentive, relatable - it felt like I was shopping with a friend! I got in and out within 30 minutes with three bras (one special ordered to be delivered to my house) and a smile on my face. Turned my bra shopping night right around. Thank you Marie for the friendly service, and to Soma for the comfortable bras!

Very friendly and knowledgable service even though it seemed they were short staffed. The person…read morewho helped me was superhuman! I got what I needed. The bras are good quality and comfortable.

I purchased a snorkel that turned out to be defective. I returned to the store the very next day to…read moreexchange it, but the staff refused to help even though the product was clearly defective and still within one day of purchase. Instead of resolving the issue, I was told to call a phone number, which felt like an unnecessary waste of my time and an attempt to make me give up on the exchange process. Since I needed the item, I ended up having to buy another one. I am very disappointed with the customer service and the lack of support for a defective product.

I love Elsmore, I was in the cities for a swim meet, and I wanted to see what this amazing swim…read moreshop had. The people there were super nice, and the items they had were good quality and listed for a solid price. All we had gotten today was a swim cap and a diving shammy (I probably misspelt that). And in the past, they had other good clothes and items for swim, but today's selection was not exactly what I had remembered. Overall, amazing store!!

Talk Tommy baby! I'm going blind from this sweet-sweet…read morecraving Let's lose our minds and go f***ing crazy Ah ya ya ya ya I keep on hoping we'll eat cake in the Bahamas I would never buy these kinds of clothes but let me tell you I know a lot of guys especially older guys who do and I can see why because the material is amazing and the service is amazing and the store really makes you feel warm and appreciated and somebody was doing a return when we were in here and they were so nice about it and wow this was a long sentence which is NOT what OJ said ohhhhh. I hardly ever heard somebody be so nice about giving all the money back to a customer. Definitely one of the best customer service experiences we've had in Minneapolis even though we didn't buy anything. That's why I give a high rating despite insanely high prices on products that I like but would never buy for myself - maybe my dad would like one question mark damn missed opportunity. The question mark was supposed to be an actual question mark. Thanks voice dictation. :P

I bought an item from Tommy Bahama from a department store, I wanted to further look into what they…read morehad to offer (the item I bought is outstanding) To my surprise they didn't have much of what I got elsewhere. I interacted with one staff member that was friendly, the rest of the staff ignored/walked right by me to stand elsewhere. This location is surely a place that'll get you great spring/summer gear. They did have a couple jackets and vests but for the most part, it feels like summer in this location. I was impressed by the atmosphere. It truly felt diffrent than any store I've been into. I don't know if I'll be back.

There's a negative vibe whenever you come into this store. No customer service at all…read more Cashiers can't look at you in the eye, lots of clothes on the floor, and I was shocked when I witnessed an employee pushing the clothes and making all the mess - literally pushing a pile of clothes off the table.

My husband was shopping for cargo pants. He went in the store about 6:15. I took my kids and we…read morewent to ride more rides during this time, 3 rides each! Anyway, PacSun apparently have their cargo pants sized S, M, L, Etc... So, at 6:25 he asked for someone to unlock their dressing room to try ONE pair on so he could determine sizing. There is 35 minutes left until closing at this point. We would have understood if there was 15-20 minutes. But, 35 minutes and ONE pair of shorts to determine what size. Now my husband is typically medium stature, however, it seemed that the pants, in his opinion ran larger. So, he wanted to grab a size small to double check. The sales person told him it was store policy to close the dressing rooms early and told my husband to purchase the size he believes he would best fit, bring them home, try them on at home (we live almost 350 miles away), and return them tomorrow. So, PacSun, you can thank the employee who was working Sunday, 23 July 2023 for losing a sale by not allowing him to try on ONE pair of shorts to double check sizing 35 minutes before closing... Because when my husband likes something, he typically purchases one of each color to have multiple options. He also had several shirts picked out as well. But, no sale thanks to your rude employee who did not feel like doing his job.