They adjusted my sunglasses I bought a couple of years ago, no questions asked.read more

I ordered Serengeti Maestrale and received the wrong sunglasses. I've called and emailed for over…read morea week and got no reply. Buyer beware.

I have purchased many pairs of designer glasses from this location and their service and quality is…read moresecond to none. You won't find cheap plastic frames here! If you are looking for quality and service check them out.

Love love love I-Topian. Awesome frame selection and they even occasionally have trunk shows with…read moretheir vendors. They do an amazing job keeping up with the latest trends and will do all they can possibly do to make you happy, even to the point of customizing lenses!! It's also refreshing to shop where you will receive honest feedback. I'd rather hear a particular frame doesn't look good on me than to walk out and look horrible. They truly want their clients to look their best!! I-Topian has the most up to date technology/equipment for their eye exams and very thorough doctors. You won't be disappointed with this locally owned business!

A great experience from start to finish. Very professional staff, courteous and efficient. They…read moremade sure I was aware of discounts and took my order accurately. Glasses were ready days ahead of projected date. Fitting was also great. Highly recommended! Can't believe I'm the first to review them on Yelp, they have lots of good Google reviews.

Visionworks is a trainwreck ran by incompetent clowns. This…read morecompany first charged me for services that were already covered by my insurance, refusing to check my coverage when I tried to tell them it was covered. Then they made 2 different sets of glasses incorrectly (I purchased single vision distance and they made them with my reading rx. The second pair was also wrong because their in-house doctor messed up my rx. When I asked if they could redo the eye exam, they told me the eye doctor was "about to go to lunch, so no"). Finally they agreed to refund me but after I never saw the refund, I found that they had sent the refund to a credit card I used with them 2 years ago and is no longer an open acct (instead of sending the refund to the credit card I used to make this purchase, which would make sense). When I figured that out, I called the main store to request a refund, they told me the manager was not in, and they never called me back. Then I called corporate and someone later called me back from there to let me know they couldnt do anything to help. They said I'll have to contact the closed credit card company to ask them to mail me a check for the refund they sent there incorrectly. As if that wasnt bad enough, the agent gave me a 23 digit confirmation number and would only read it out to me over the phone (I was driving when they called), as she said she couldn't email it to me becasue she didnt have access to send emails. Literally the most painful and ridiculous situation I have ever experienced with a large company.

Update: after 15min on the phone they hung up on me! What can a girl do to get her contacts…read moreordered? I'm a nurse who works 6am -6pm I don't have time to call them the days I'm working they are closed by the time I get off! It's my day off and the last thing I wanted to do with my time was wait on the phone for 15min and they hang up on you. Very disappointing. Wish I could go somewhere else but I already wasted my time with an eye exam there.

Went to get a pair of glasses today the manager Patrick did a fantastic job helping me through the…read moreprocess. Nothing was too difficult for him he tried to work it out with my insurance company over the phone calling me back as he said he would nothing but good things to say about Patrick I haven't received the glasses yet but I have bought BJ's glasses before and never had a problem kudos to Patrick for a great job thanks again !!!

I received 10% off my exam for me & my son + another $10 off my glasses & contacts on top of the…read moresale. Wow! The Licensed Optician, staff & Dr. we're outstanding, friendly, knowledgable & gave me the best $ in the country for exam, glasses, contact & sun glasses. We got free home delivery, rebate, free solutions, cases & $10 off. Best optical service yet!!!! We can see :)

Just came back from vacation in Naples for the past month had to stop in and get my Maui gyms…read morechecked out because the earpieces rubber covering deteriorated in less than a year because of a bad glue it was horrible... I walked into spectacles the gentleman there took care of me right away so we can fix these. I said how he's just leave them here and we'll ship them back to you complete I said how much they said no charge.. definitely ordering my next pair from spectacles. Thanks guys

This upscale optical store has a great selection of designer frames and knowledgeable staff to…read moreensure a happy outcome. When I entered the store, I asked Jannesha to pick out frames she thought would look good on me and we went from there. She was able to understand what I wanted and I felt that I was in good hands with a skillful and caring professional. Altogether, a positive experience.

In 2023 I purchased a pair of glasses from Vanderbilt Optical for about $1,000. They started…read morelooking cloudy on the corners a few months past the warranty. I took them into the store and was told they were delaminating and V O was able to get me a new pair at n/c. In 6 months the new lenses started delaminating. I called V O and asked them to call the company that made them, Essilor, to see if they would replace the faulty product and was told that Essilor would not replace the faulty lenses. V. O. said that the company had had issues with some lamination combinations. BUYER BEWARE of lenses made by Essilor . i'M OUT $1,000 AND NO GLASSES.

Do not recommend. Glasses were ordered before the pandemic and took forever - had to call several…read moretimes. I didn't get a call when they were ready. They broke within a couple weeks. Went back, they replaced stem off a sample pair. I think they may easily break again. They cost nearly $900. Optician seemed inconvenienced. I have been wearing glasses for 40 years and never had such a distasteful experience

Pearle vision was very professional. The Dr. was great and did a thorough eye examination. It took…read morea few days for me to decide on what I wanted but when I did our sales representative Robert was very experienced and knowledgeable about helping me and guiding me through my lenses and the glasses that I chose. I had a lot of questions and he was extremely knowledgeable and very helpful. Thank you Robert for your time your patience and your professionalism. I really appreciated working with you and look forward to purchasing sunglasses next time with you again.

Just had my annual appointment. First , let me say you could not get better quality care if you saw…read morean OD in private practice. There is not a revolving door of patients where you sit in a waiting room for eternity and get limited time with the Doctor. They have the latest technology, high end scans to detect eye disease and doctors that truly care. My optician actually offered frames for a narrow face ( who knew?) that fit my face perfectly and great discounts they send you for being a client as well as my eye insurance. Great name brands like Kate Spade and Ray Ban and lots of colors to please even finicky shoppers like me. I worked for an Opthalmologist several years ago and so I believe I know good service when I see it. I liked that my scans were all reviewed for any concerns and I was free to ask any questions. I was visually shown how my prescription minuscule changed by using my glasses then using a sample lens of the new RX. My optician is so sweet and he spent time making sure my glasses fit and looked perfect and I got a great deal. Don't judge this place because it's a chain. Service , expertise will keep you coming back like I do.