We had a wonderful experience with our salesperson Jennifer Clayton! She was knowledgeable about…read moredesign, and patient! We furnished 5 areas of our new home. Everything looks beautiful! Delivery and set up went very well also. We couldn't be more pleased with Haverty's team.

It pleasantly seems that the Haverty's store in Naples Florida has no limit on superlative customer…read moresupport. I previously wrote about their loan of two couches when ours were delayed and we had a ton of houseguests to accommodate. This time I write about Bruce Farough of that store who reminded us that a king-sized mattress we previously bought was still under warranty. It simply was poorly performing and giving me reason to repace it after only a few years. I mentioned this in passing to Bruce while he assisted us with other purchases. Bruce went on to do the research and made the purchase of a new mattress effortless and discounted due to the warranty. Kudos to the store and Bruce Farnough...!!

This was our first time in the Naples mattress store and Patti D. greeted us with a warm smile…read moreand was very knowledgeable of the best type of mattress my Mom needed. She had her try different ones and had just the right questions for my Mom to help her to choose the proper mattress for her. Patti was not only knowledgeable, but accommodating and was able to have the mattresses delivered to us the very next day! Thank you, Patti for the wonderful customer service. We will be sure to let others know certainly visit your store again.

You want to buy a new mattress. Or, like us, you NEED to buy a mattress because you're new in town…read moreand have nothing to sleep on. Go to Naples Mattress in East Naples, talk with Patti. She is not only smart and knows her product but she is kind, patient, pleasant and not at all pushy. I'm sure they have other good people but I have to tell you, Patti knows her stuff and will go above and beyond to get you what you need. Do you know what the other stores say when you ask what to do if their mattress gives you a back ache after sleeping on their mattress? They say, " We don't care, we have your money. It's yours." Do you know what they say at Naples Mattress? They say, "If you don't like your mattress after sleeping on it, call us, we will replace it with something else of equal value that will work for you." It doesn't get better than that.

Erica was very helpful and kind. she helped me and answered every question i had and made me feel…read moreat ease. i appreciate her, especially since i'm sleeping on an amazing new Tempurpedic mattress.

Herode did a great job helping us to select the mattress and frame that suited us best. He arranged…read morefor the bed to be delivered to Sarasota where we are moving. Pricing was great as well as the service Highly recommended. 5 star experience.

I was looking for a bistro or balcony style table. The table would fit 4 people and an umbrella…read more This was my first and last stop. I looked at the back of the building and told Mrs. K. I think they make their own furniture here. Walked in and was greeted somewhat coldly by the salesperson. At first I did not see anything that met what I wanted. Out of the corner of my eye Mrs. K. is making a beeline for table and chair set. It first appeared to meet my height needs. And it did. As the salesperson warmed as we seemed to find something we might be interested in. She then kind of waved us to the back area saying there was more selection "back there" oh and it is not air conditioned. We saw some cool stuff but not what we saw in the main showroom. When we went back to the original piece we started asking "buying" questions. This is where we found out the information that closed the deal. Yes the furniture is made on sight, the frame is powder coated aluminum, and it is then wrapped in wicker. Powder coating is very important process that adds longevity to any product it is applied. I asked about warranty and was told 10 years. A warranty is great but it is only as good as the company. The next question I asked is how long have you been in business? 40 years. In my mind I was sold. The salesperson then mentioned I might need an umbrellas and base. I was kind of thinking meh I will find one cheap. Then the info on just the fabric on the umbrella and how sturdy it was caught my interest. It is Sunbrella. If there is a super material it is Sunbrella. It will last as long as I am going to. :) The price is very well within reason of anything I looked at the big box stores and the quality is superior. The old adage you get what you pay for is true in this case and the word more than what you pay for is the reality here.

We purchased an outdoor couch, chairs and lounge chairs from Palm Casual Bonita Springs. The sales…read morepeople were extremely helpful. The office staff kept us updated regarding delivery dates. The delivery people were careful not to damage our home. A problem with one of the cushions was resolved promptly. The prices were more than competitive. In short we recommend this store to anyone looking to purchase quality outdoor furniture.

I've dealt with furniture concepts for years now and have always had nothing but the best results…read morewith the quality of furniture. Everyone there is helpful and tells me the truth about what i'm buying. On the other hand, I went to Kane's furniture and purchased a leather sectional that peeled apart in 6 months. I found out later that they had a class action lawsuit due to the sectional. I'll never go to Kane's again. We went back to furniture concepts and bought a leather living room set with power recliners. It has been over a year and not one issue in quality.

When we first moved to Fort Myers in July we didn't know which of the many furniture shops to trust…read moreso we went to a few. Finally, we ended up at Furniture Concept and felt we had found a group who planned to be honest and low-pressure. However, the customer service post-purchase is nothing short of a disappointment. Within two weeks our couch cushions were flattening on the corners and, unless you sat all the way on the back of the couch, you would slide right off slowly. Now nobody who sat on this couch weighs more than 200lbs so we know it was not "operator error". After getting tossed around between three people and leaving several "messages" about the problem, I finally went into the store. The fine gentleman who sold me the couch had the gall to actually tell me that he wouldn't have purchased that couch himself and that he tells his customers the same! After swearing up and down he didn't sell it to me (we consulted with BOTH salesmen the day we chose that couch), I was directed to take pictures of the problem since they're just the "middlemen" and would send them to the manufacturer's representative. Three weeks and several more unreturned messages later, I finally was told that there would be a shipment of replacement cushions that would be sent on the next shipment but that it wouldn't come in until December! As December rolled around, my calls were deflected and I was told the shipment still had not come in. I explained I had family visiting the week of Christmas and was assured the cushions would be in. Long story longer, the cushions never came until after New Years and THEY WERE NOT THE CUSHIONS I NEEDED OR SENT THEM PICTURES OF! I was told that they could do no more to help me and have not heard from them since. Summary: There are many furniture stores in Fort Myers that treat their customers the way they should be but FURNITURE CONCEPT IS NOT ONE OF THEM. Take warning if you plan to purchase here.

If you need a Murphy Bed or Office Furniture, Home Office USA is the best there is. Their…read moreattention to detail is unequal to any other. Chris helped us pick the best unit together with side cabinets, 3 file cabinets and a 4 drawer unit for extra storage which made our room look amazing and up to date. They are located at 2025 J&C Boulevard in Naples, FL. Their phone number is 239-596-7333. The installers did a wonderful job down to every detail and left the room, all drawers and shelves completely clean. They arrived right on time and barely stopped even for lunch until the job was finished. Their prices are very competitive and the selection is extensive. I highly recommend this company and would recommend them to everyone.

Murphy Bed - If anyone is considering installing a Murphy bed in their home, you'll not go wrong in…read morechoosing Home Office USA, Murphy Beds, 2025 J& C Blvd., #7, in Naples. Chris, the owner, and his installation team went above and beyond to get this done or us. Nice people, good selection and quality work. I highly recommend them. 239-596-7333.

They were helpful, knowledgeable , accommodating, and very professional. And very considerate as…read morethey worked, cleaned up and instructed us about what was done. Very friendly. The results exceeded our expectations. And they were on time and faster than we expected. No complaints. Highly recommend Linda and her crew led by Al

My husband and I recently needed more space in our home as we permanently moved to FLorida. We…read moreconsulted with Linda at More Space Place and placed an order for a Murphy bed, matching built-in desk, built-in living room console, garage cabinets and two closets with organizers. Her crew, lead by Manny, did a beautiful job; very professional, prompt, even assisted with re-positioning a large mounted fish. The quality is very good and the cost is much more competitive compared to another comparable competitor. We could not be happier!

Great Furniture Consignment store, beautiful used furniture. Easy to work with.read more