So friendly and quick with my repair. This place is excellent. Someone sat on my eyeglasses and…read morethe arm was all bent. Frankly, I wasn't sure they could be fixed but he got them done really fast and they even fit better than before.

The staff was extremely professional and efficient. They have a large selection of eyeglass frames…read more They're pricing is well in line with other eyeglass/I wear businesses. They took the necessary measurements told me that the glasses would be in in about three days and they were dead on money called me when I went to get the glasses. Everything was absolutely perfect. They made a few adjustments for the proper fit. I am extremely pleased with the service and the product. They even referred me to a restaurant. That's right around the corner. That was superb.

The service was very knowledgeable and helpful without being the slightest bit aggressive. There is…read morea very large selection to choose from. I thought that the turnaround time for the new glasses was exceptional compared to other studios that I have used in the past. Overall, just a very pleasant experience.

Great service, friendly & knowledgeable!! They have nice inventory & prompt turn around time!!read more

I needed to see a doctor immediately for a issue I was having and they were able to accommodate…read morewith their busy schedule. Dr Ogden was very professional and helpful. I will definitely be back for my annual eye exam.

Great eye doctor even though not in network would absolutely recommend and be a repeat patient. She…read moreis well educated, professional, thorough and caring. She listens as well as advises and really knows her stuff.

Excellent Service, experienced with singular attention paid to every detail. I LOVE love love my…read morenew glasses and based upon how often I am asked where I got them... i am not the only one. My frames are FABULOUS!

Since I have to wear glasses 24/7 I like to have light weight, cool looking glasses. From looking…read moreat the web site and reading the reviews on Yelp, I decided to visit Bob at Character Eyez. THIS STORE IS FANTASTIC! They carry all the cool glass frames and the top lenses. Bob is the most knowledgeable optician I've worked with in SWF. My glasses should arrive in 7 to 10 working days. Can't wait!

I recently got my eyes checked and got glasses and the Dr. Was very nice and sweet but when I got…read moreto the lady where I choose my glasses and order them she was very rude and serious and ruined the experience of getting new glasses.

Dr Sagona's initial report from my first visit on September 5, 2023 shows no injury of conjunctiva…read moreor cornel abrasions. Dr Sagona's report from September 26, 2023 does not have a report like the others I received, it has hand written notes which state " I can feel right lens on cornea after two hours get blurry, thinks it's touching the cornea  . Hit two hours." There is also hand written note on the bottom to "re-order O D only with the prescription."Keep both lenses in office. Patient left wearing own scleral lenses ". Dr.Sagona failed  to mention what day I picked those Sinergy scleral lenses up from Samantha and that I was instructed to wear them in to my appointment so she can see how the scleral lenses are in my eyes , which made sense. She also forgot to document that I told her I wore them for 4 1/2 hours two days previously to our scheduled appointment on a certain date and my eyes became very irritated, and that is why I knew I could only wear them for about 2 1/2 hours for the appointment on certain date. On October 3, 2023 report is injury of conjunctiva and corneal abrasion and on October 10, 2023 it is documented again for conjunctival hyperemia right eye in October 3, 2023 notes. Documented on October 12, 2023 and October 13, 2023 notes show my eyes progressively worsen.  I keep meticulous notes of dates, times and what transpired during our interactions.   Any person can read these notes and see it was caused by the scleral lens fitting, causing major irritation in both of my eyes.  You have not spoken to me since you referred me to Dr. Ginsberg nor did anyone or yourself from your office call to see how I was doing while under your care, you're basing it on Dr Ginsberg's diagnosis of a new CPAP with a question mark ?  That is my fault because when he asked me "do you use a CPAP machine, I responded yes, I just got a new one". I should have been more specific and told him I just got a new replacement for my old CPAP machine which was eight years old and is documented with the 911 World Trade Center health program First Responders under the James Zadroga Act of 2010 but I did not think we were looking for causes of my eye problem , I thought we knew. Sam, your husband and co owner who is not an optometrist or ophthalmologist has been talking to me and responding to e mails in regards and I appreciate it because at least someone is.  I acknowledge that my situation is unique, but I believe I should have been informed during my initial visit that I would be better served by another Doctor who could prescribe the same lenses that have previously worked for me. With that said, I believe that the abrasions were a result of the ill-fitting lenses, which left me unable to perform daily tasks for over four weeks. I couldn't drive, buy groceries, or even keep the lights on in my home. I supplied you with my last scleral lens prescription but was not advised until after the examination was complete that you were not able to prescribe Essilor scleral lens to me. IF YOU NEED CONTACT LENSES PLEASE DO NOT GO HERE !!! I know they will not care to respond because of the HIPAA catch all which works in their favor !

Alright wal-mart has cheap things BUT the eye doctors and staff are VERY knowledgeable even with…read morelower prices. I got the top of the line and it was still $200 less than my last pair. Price is not everything but these people know what they are doing.

Dr. Edward's and her staff at the Best!!! Dr. Edward's caught me having a stroke in my right eye…read moreand had me get to the emergency room immediately, and get checked out so I was not having a brain stroke. I trust her 100% with my eyes. !! Thank you.

made an appointment for an examination and it's was fine, everyone was nice and helpful. I had…read moresunglasses ordered. I had my own frame no problem. I was hoping they would be done in time for my trip to Michigan and let them know I was flying out Monday the 22nd. I phoned the office on Wednesday the 17th. I then inquired to see if they by chance would be done in time for my vacation, the receptionist was kind and said I will find out and let you know. She called me right back and left a message they would be there that day or the next day. GREAT I thought. I worked on Thursday. I didn't realize that the office was closed on Friday and nor was anything mentioned as it would have been pertinent to picking them up Before Friday. I was so upset when I arrived and found them closed. $702.00 and I have no classes! I called and they gave me the manager, Chris from the Fort Meyers office, he was very combative, rude and an awful person to talk to. I asked to have someone to meet me there to get me the glasses. He said I am in Fort Meyers and we will not. I asked how come the office won't have simply mentioned to me be here before Friday because we are closed on Fridays. Chris keep talking over me and telling me he could mail the glasses to me, being mean and not thoughtful at all. Like mailing they to me would help my situation, it was just awful, I work retail and I have never said such rotten things to a customer. I will have nothing to do with this company do yourself a favor and go somewhere else.

I wear rigid gas permeable contact lenses--which basically means I need very specific tools that…read moreapparently do not exist at your average pharmacy. While on vacation (of course), I forgot mine. Cue the mini meltdown. I tried CVS. I tried Walgreens. Nada. Just when I was starting to accept my blurry fate, I spotted Madison Eye Associates and figured, "Why not?" I walked in hoping for a miracle--and honestly, I got one. From the moment I stepped inside, the staff was incredibly friendly and welcoming. I could barely explain what I needed (shoutout to panic and obscure contact lens terminology), but they were on it. Somehow, they knew exactly what I was talking about and actually had what I needed! They quite literally saved the day--and my vision. If I lived nearby, this would 100% be my go-to eye care spot. And I'm clearly not the only one who thinks so--their amazing reviews speak for themselves. Huge thanks to the team at Madison Eye Associates for turning a stressful situation into a genuinely great experience. You all rock!

I broke my eye glass frame on a Monday. A couple of friends recommended Madison Eye Associates so…read moreI went in Tuesday morning to see if I could get a pair of new frames. They did not have a pair of frames that would fit my lens. After asking a couple of questions - when the last time was that I had my eyes checked, were the lens in my existing glasses the current prescription, etc.--they agreed that they could read the prescription off my existing lens and make up a new set of glasses. I agreed and they said that they'd have my new glasses ready early the next week. They called two days later and said that my new glasses were ready; I picked them up Friday -- what a quick turnaround! Nice that they accepted walk-ins. Very friendly and efficient staff. My new eyeglasses are excellent. I highly recommend Madison Eye Associates.

THE BEST - eyewear shop hands down in Naples! Excellent customer service with the largest selection…read moreof sunglasses and eyewear in the area. Lou and his wife Martha are exceptionally knowledgeable and go above and beyond. We love the multiple sunglasses we've purchased and so do our friends who have visited their 5th Ave. downtown location and second location in Tin City. We highly recommend stopping by.

Solé of Naples Eyewear - wow - I could write a dissertation about how wonderful this place and the…read morepeople who own and operate it are!!!!! There is NO other place I'll go for glasses, whether it's sunglasses or new frames for my prescription. Solé has the highest quality frames, and the absolute best people. The owners and everyone who works here truly care about making sure you have the ideal frames for you, they invest their time and energy into giving honest advice and guidance, and they educate you along the way - it's clear they're not just trying to make a sale. You are their priority. It's always fun to spend time here and I HIGHLY recommend it - we're so fortunate to have Solé of Naples Eyewear in our community - I'll be a lifelong customer. The best eyewear shop around!!!!

This is for the optometrists office. The front desk clerk calls everyone sweetie, it's not cute…read more Then forces you to have your eyes dilated or pay for optimap. It's a crock if you get regular check ups. Just another way to make money. I explained we did not want that service this time and the secretary said, "well Dr required it." Do a bit of research, the American ophthalmology association says a patient has the right to refuse. The secretary began to talk about how difficult I was to "DR" as I was 3 feet away and then realized how tacky that was and said she would discuss it after we checked out. I also was not given an itemized receipt when I checked out. Quite an expensive visit considering we have vision insurance. It felt like we went to a used car sales lot for vision care.

I have been looking all over Naples for a decent eyeglass store with a good selection and prices. I…read morefound it here. With the regular specials I got the frame I wanted for less than Walmart, Costco and Glasses USA. Designer frame with upgraded lenses. I worked with Joe who seemed more knowledgeable than any other ophthalmologist I've met so far. Very happy with my choice.