They overcharged the Medicare approved amount and refuse to refund me $128 over a $20 dispute with…read moremy secondary insurance.

I had made the appointment. It took three weeks to get in and they sent me the address and that…read morelittle bit of a problem locating the business. It is in a larger building and there's no signage, but I was able to call the gave me easy directions how to get in and to the location once I was there they were very pleasant. They had up-to-date equipment and they were very thorough. Once I got my prescription, I was able to get the new glasses that I needed so I would say they were very, very good.

Yes I recommend them, I went here for a 2nd opinion to Dr Smiddy who is a retina specialist…read more Everyone from walking into the front door, to the coffee/snack guy to all the staff was wonderful. I got my answers & was able to move forward. Easy to find, I went to the Naples location. They are #1 eye specialists in the US.

I am so disappointed with BP. I have a number of eye issues and, because of its reputation,…read morethought it would be a good match. After going there 4 years I have decided it is not. The final straw was having horrible reactions after eye injections at BP. I was miserable for almost 24 hrs after each one. Getting subsequent injections from my retinologist in Louisville with NO negative reaction I discovered that the only difference in the prep was BP uses Betadine after the injection, Louisville does not. Louisville does not experience a higher infection rate than considered normal. When I requested no Betadine after the injection at BP, I was told no. She said she had been doing it this way for 20 years and it's BP's procedure. Clearly patient comfort, without compromising safety, is not a priority. Plus, good luck trying to get an erroneous bill removed from an account. I tried 4 times with the accounting department and with collections. All said it appeared to be an error yet it still shows up as an outstanding bill. Definitely time for me to go else where.

Cataract surgery. Lid surgery. Great doctor and his staff is wonderful . Worth the drive from…read moreEstero. Have referred many to this practice .

Dr. Tran is competent; staff is careless. They fail to follow up with basic communication.read more

Great doctor but the wait time and hassle to get appointments is not worth it. We have been with…read morehim for 10 years but today was it - over an hour wait time - we just gave up and left.

I would give ZERO if I could ! the obnoxious staff with 30 to 11/2 hour delays seem common. I was…read moretold I needed cataract surgery. 9 months later my vision is worse than before and they only say "oh, we can fix that, you need to see".... Saw 3 separate opthamologists there over that time and all I ever heard was oh make another appointment ! incompetence or just greed driving more revenue... I can't say ? BUT AVOID THEM AT ALL COST !!!

Dr Beatty was very nice and explained everything to me and my daughter. All good. Thank you.read more

Very professional was taken care of an orderly manner. Office was beautiful lots of candy. Staff…read morewas very kind would recommend.

I had a cataract surgery almost 2 months ago, performed by Dr. Boyd Vaziri…read more Dr.Vaziri consulted me and helped me to make a decision aboutt type of lenses would be best for me. It was not an easy process to choose. But Dr. Vaziri was confident in his advise and he was right! I like my "new eyes"! Everyone in the office are very professional, especially Nicole. She took extra steps to explain details, also she answered to my, so called "emergency" calls when I had after surgery questions... I had professional high class medical care. I honestly recommend Dr. Vaziri and "Fisher Eye & Laser Center".

My wife and I moved to SW Florida in early 2022. I had known for some years that I would…read moreeventually need cataract surgery but put it off until our move from California. In addition to my growing cataract problem, my vision had steadily declined over 45 years periodically requiring stronger and stronger lenses. (Suddenly, at age 40, I couldn't read a newspaper.) While I don't recall who suggested Fisher Eye, it was only good luck that I wound up with Dr. Vaziri who suggested that my cataract removal could include a lens replacement that would eliminate my having to wear any glasses at all. Apparently, a fairly recent development in artificial lenses that would focus far, near, and in between was becoming routine and would work for me, even at my ripe old age of 85. Wow, I'm now, completely glasses free with 20/20 vision! Thank you, Dr. Vaziri. The procedure is not inexpensive, but, in my estimation worth it. No hassle, no pain, only gain. And "voila", I can now wear ordinary sunglasses! Stu Burr Bonita Springs, Fl

Dr Fran's is a great doctor I had my cateracts done by him . No problems. Office is also very…read moreprofessional.

Today, Tuesday, April 28, I visited Dr. Boyd Vaziri at Frantz EyeCare Naples and left completely…read moreshocked and upset by his behavior after two hours of waiting. During my appointment, for absolutely no reason, Dr. Vaziri began screaming at me. He accused me of being "pushy" and repeatedly told me he "does not like [my] attitude." His tone was aggressive and raised, making me feel humiliated and anxious in what should have been a routine medical visit. I was not rude, demanding, or difficult in any way--I was simply asking normal questions about my eye health and care options. His unprofessional and disrespectful outburst was deeply inappropriate for a healthcare provider. A doctor's office is not a place where patients should fear being yelled at or personally attacked. This behavior shows a complete lack of respect for patients and poor emotional control, which has no place in medicine. I would strongly advise others to avoid him. No one deserves to be treated this way by someone entrusted with their health. Patients have every right to ask questions and expect basic courtesy and professionalism.

The receptionist had her back to the counter, I had to ask if I was in the right place. Then we…read morehad to waite a half hour while they calibrated the machine for a field test. Once they took me back she had trouble getting it on me and someone else had to help. She put two controlers, one on each wrist and told me to push the button when I saw the flashing light. I did not know which button to push since some where in the middle. The test was half over when she said it did not matter which one I pushed. Why was I given two. Horrible time there. We do not think they were prepared to do this test.

Terrible Tried for months to call and get prescription for…read morecontacts No one answers goes to call center and won't return calls Paid for an exam plus prescription and they won't provide one!

5+++ Stars. MICHAEL S. TSIPURSKY, MD, MS, FASRS, is such a Wonderful, Patient Doctor who takes the…read moreTime to Explain Everything. He and the Staff made me feel very comfortable with my decision to go forth with the surgery. Dr. Michael Tsipursky opened The Advanced Retina Institute office in Bonita Springs. My Optometrist, Dr Phan (greatest Optometrist) recommended that I see Dr Tsipursky when she found issues on my Retina. Another Optometrist and Ophthalmologist MISSED it, but fortunately, I trusted Dr Phan more so I requested her to refer me to a Retina Specialist. I read many Awesome reviews that Dr Tsipursky received from his patients, when he had his Retina Specialist Practice in Illinois. I was so happy that he came to Southwest Florida. His Illinois patients are so sad that he moved. (one woman also moved to Southwest Florida is continuing to see him, here ) Don't be confused by the other retina specialists in our area. Be sure it is: TheAdvancedRetinaInstitute.com Located in Bonita Springs, Florida. 239-544-3122 MICHAEL S. TSIPURSKY, MD, MS, FASRS also taught many procedures to other doctors. This and his extensive experiences also gave me a lot of comfort. I was really afraid of anyone doing surgery on my eye, as I am an online designer and always thanked God for my good eyesight. Now I look forward to getting help from Dr Tsipursky. He specializes in many of the retina issues, such as, AMD Age Related Macular Degeneration, Vitreomacular Traction, Retina Holes, Detached Retina, Macula Holes, Nevus, etc... See his website for more details. https://theadvancedretinainstitute.com/ His staff, Tracy, Anna and Monique are also Exceptional. Tracy is so welcoming. She puts you at ease too. Anna so kindly did my scans and gave me copies. Monique prepared my husband and I for the Pre Op and Post Op and gave us A LOT of information on where to find the needed post op equipment and what to expect, along with Doctor Tsipursky, telling us. I highly recommend Dr Tsipursky and his Staff. Thank you to everyone in Illinois for writing your Great Reviews as you really helped me make this HUGE decision. I will Update my Review after I Recover from the Surgery.

Had an appointment at 3:15 4/30. I changed several plans to be able to make it there on time for my…read moreappointment. I had my sister in law bring me which we arrived at 3:08. Filled out my paperwork and handed to the receptionist. 45 minutes later I asked how much longer and she tells me she forgot to give them my paperwork. I mentioned that I have a plane to catch and how much longer. I was told I was next. Another half hour goes by and causing a stir they bring me back. Needless to say I couldn't have been seen bc I wouldn't have enough time to make my flight. I would have if they were on time or even close to being on time. Obviously they need more help in the office.

Dr Rougraff is wonderful ! Very professional , attentive , takes his time with you and explains…read morethings very well . I feel my eye health is in great hands with him !

I had an appointment (made over a month ago) but when I arrived the receptionist said she didn't…read moresee it- she talked to someone in the back and said I could wait an hour or reschedule - no sense of apology - take it or leave it!!! Their error and very little accommodation - surly attitude.