Great personal service, absolutely loved their displays,very helpful in designing what we needed,…read morewill definitely go back

Here's the short review: If you purchase any tile/stone…read morefrom Mexican Tile Company but do not use their installers to complete the job, do not ask them for any advice on finish methods or treatments as they will not stand behind their advice and will blame any negative outcome on you and your installer, even if you use the materials they recommended. I have been a repeat customer of MTC twice now spending over $50k with them and when the finish on a recent project turned out bad after following their advice....it was like the scene from the movie Erin Brockovich with the insurance rep..... "DENY DENY DENY". Here's the long story: I used Mexican Tile and Stone a few years ago to purchase and install a Saltillo tile floor. We were very pleased with the result to such an extent that we had a very large bathroom remodel job to do at a house in Prescott, that we decided to purchase all the tiles from MTC for the entire project. As this project took many weeks to complete, we used a local tile installer (an AZROC registered professional tile installation company) we had worked with previously who was very meticulous in their work instead of having MTC perform that installation (as they charge for worker accommodations for out of town work). The materials came in in the expected time period and our installer proceeded with the installation job which came out beautifully. As our installer had never worked with the raw Saltillo supplied by MTC, both he and I thought it best to talk to the "experts" who sold us the tile and routinely install it. We talked to, Stefano Fortuna to find out what sealers/finishers and process MTC used previously so we could achieve the same finish results. Mr Fortuna informed us those products were no longer available but their install teams were now using "Aqua-Mix" as the base grout release sealer/enhancer and "24/7" as the top finisher. In those conversations (multiple separate between myself and Mr Fortuna and my contractor (not the tile installer) and Mr Fortuna) he never indicated there were many different kinds of Aqua-Mix nor which specific one we should be using and that we would need to purchase is elsewhere but we could purchase the 24/7 from them. I arrived at MTC to pick up the 24/7 and when there, they gave me two printouts from Home Depot for two different kinds of Aqua-Mix. The implication of this to me and my contractor was we could use either version of Aqua-Mix, why else would you be given both sheets. I decided to purchase the more expensive version hoping to achieve superior results. We followed the application instructions for both materials on two uninstalled tiles first to see the outcome before doing the entire floor and the results looked good matching the prior job's appearance. We then proceeded with the entire installed floor. Unfortunately, this is where things went bad. Within a few hours of applying the 24/7, the majority of tiles had developed a milky white appearance. My contractor called and spoke with Mr. Fortuna, who stated he had never heard of this and that he would speak with his installers and get back to us. He did not follow up with us, subsequent communication was at our initiation. In the interim we contacted the company that manufactured the 24/7 and spoke with a tech there who was very helpful. He immediately pulled up the technical data sheet on the Aqua Mix we had used and it stated in the limitations that it was not have any sealants or finishers applied on top of it. We then pulled up the technical data sheet on the other Aqua Mix (of the two sheets give to us by MTC) and it had no such limitations and explicitly indicated it was appropriate for Saltillo tile. So the bottom line is we used the wrong Aqua Mix....why? Because MTC gave us the two sheets implying either could be used and we trusted that without digging into the tech sheets ourselves. When I contacted MTC about this, there response was "The Aqua Mix products referenced in your email were not sold or supplied by MTSC. General product information was provided regarding third-party products available on the market. Providing general information or product literature regarding third-party products does not constitute MTSC specifying or warranting a particular sealing and finishing system." "MTSC did not perform or supervise this work and cannot accept responsibility for the outcome of work performed by an independent installer. Ultimately, responsibility for the application and its outcome rests with the installer who performed it." So basically, they're saying, you can ask them for advice and recommendations, but you can't trust the answers they give you as they will deny any accountability. So much for asking the experts regarding their own products. If you're wanting unique handmade tiles, check out Tabarka Studios. We also have purchased from them without the same grief.

We worked with Eric and he was absolutely incredible. Extremely knowledgeable and very patient. We…read morechanged our original choice and he was more than happy to find us another stone. He went above and beyond. I would highly recommend him to family and/or friends.

I Purchased some pebble tile for my shower floor. Didn't amount to more than $500 or so. I was…read morenever told that I could not return it and my tile installer had Covid and was sick for quite some time, maybe a month or so. When we opened the boxes, we realized that the tile would not work at all with my shower floor. When I tried to return such a small amount, the response was it was a special order. It wasn't more than 60 days, but regardless why would it not matter if it was 30 days but really mattered if it was 60 days. My tile installer assured me that Cactus Tile would accept the return. I would never purchase from a company who is more concerned with $$$ than customer satisfaction, especially for such a small order. Buyer beware. Other companies don't have this issue.

Tanner and Jeff have been amazing to work with. We were recommended to Floor Depot North from a…read moredesigner friend and we are so glad we listened and went in and met with them. From the very beginning they were super patient, never once did they try to upsell us or push us into buying something, they never tried the "Hurry up and buy this or the product will be gone" line, and they were so patient after we ordered and our project got delayed by several months. When we started our remodel and there are so many places to choose from when it comes to flooring and they all sell roughly the same product. So for us it really came down to the people we were going to work with and they did not disappoint us at all! One thing they recommended to us was to buy one box before we decided and we were VERY glad we did because we ended up not liking the first one we picked! Great suggestion! The next time you are looking for flooring, don't even waste your time anywhere else. Just go here and you will be happy! Thank you to both of you!

Got my flooring here for my remodel. I just ordered more of it for a repair 4 years later and 4…read moreyears later Jeff's service is still the same. Amazing! He is profession, reliable, helpful, great to work with...just fantastic service.

This is the second positive review I've written for the Carpet Depot…read more Most recently, I was re-carpeting a single small bedroom in my house- not a big job and a small budget to work with. Jackson was very hands-on and helpful in finding the right carpet at a great price that would match the room. And Sammy, the installer, was just excellent! On time, hard worker, professional. The carpet depot is tucked away on the north west corner of Thomas and 32nd St. You have to look for them, but you'll be glad you did. They appreciate your business and it shows. For the second time, I'm really happy with the work they did at the price point they provided. A couple years ago, I referred a friend in Tempe on a much bigger job and she was similarly very happy and impressed.

I want to thank Johnny for helping me out of pinch. I needed a piece of carpet to match with my…read moreexisting four year old carpet. He was able to find me a perfect match along with the perfect padding. I really truely appreciate his time and energy with this matter. Thanks, Greatly appreciated!!! Troy Washington

Visited today to choose some tile for my bathroom and shower floor and was greeted with such a…read morestandoff attitude. If you're not a designer or contractor they will not bat an eye. Although they really have some nice things to choose from, I waited 15 minutes with an empty store full of employees to finally go to the front desk and ask if someone can help me. Check it out for a great selection but don't expect much on the customer service end.

I had heard of Craftsman Court from a friend but had no idea that it would be as phenomenal as it…read morewas. I was completely impressed with the the selection and sales staff. The store is much bigger than I had guessed and it took me some time to work my way through it. Fantastic tiles and creative designs for whatever room you are seeking to tile or add some pizazz through tile to. I have many ideas for projects I would like to see happen in my condo. Phoenix folks are lucky to have Craftsman Court because I am not aware of anywhere that would compete with this store.

Another fine job by Greg and company. We had a few delays because I have a 49 year old place full…read moreof surprises. They leveled my poor kitchen floors and the dining room also had issues. The stair at the landing had to be rebuilt. The tile itself is even better than I imagined and the detail really makes my old townhome look better than it ever has. Many thanks team. These folks work in some very high end homes, I am glad they bring those high end design ideas down stream to my little townhome. It LOOKS so GOOD. Top honors go to Milton for being skilled and wonderful

After reaching out to 5 other companies to remount our kitchen sink with no response, we were…read morereferred to Hard Rock Tile & Stone thank goodness. They were prompt to respond to my request for an estimate, the estimate was reasonable & they scheduled the job for 48 hours later. George & his crew came to do the job this morning & did an amazing job & we very professional. The job did not take very long & I received a revised invoice for 40% less than originally quoted. Quality work, ethical company & I will also be referring them to everyone I know too.

We raced over to this location after the other one on Deer Valley didn't have the pink coral in…read morestock...Bryan was super helpful and also helped me win a bet with my wife (thank you sir) which was awesome. We were in and out and they took care of us. I don't normally submit reviews unless I have a bad experience which is not a great practice but these guys were rad and friendly and if you need rocks or gravel for your home...this is the spot. Ask for Bryan with a Y.

Have used this location twice and am very pleased with their service and the products they provide…read more Jessica is the person who facilitates the orders and payments. She is excellent. Will be using them again for another job coming up. Location is clean and well kept.

I bought a new home and after some research I found the KC Cabinets sold the cabinets to the old…read moreowners. I called and talked to Au Nguyen who was very helpful and answered most of my DYI questions right over the phone which saved me hours of work. I went down to the showroom today and realized how important it was to have the measurements because it made it so easy to get the exact parts I needed for my kitchen project. Au met me and again took the time to get to know me and answer my questions and even ask me some additional questions to make sure I addressed those hidden issues that may come up. Au offered many numerous projects to compare colors and we were able to match mine almost exactly even though my cabinets were a little older. I read Coco's review and was nervous at first, but I have to say this was one of the best experiences I have had at a Cabinet shop and everyone I met made me feel like a Rock Star by the time I left. I also disagree with the statement on the quality was below the Big Box Stores as every contractor, flooring and designer that came to our home commented on how nice our kitchen looks and on the quality of the cabinets in their opinion. I installed Depot cabinets in one of my other homes, and I can tell you these cabinets are a higher grade for sure. Best Wishes - Jim Kreisman

We had our house remodeled after we bought it and wanted to save money, so we bought our cabinets…read morefrom KC. The customer service was outstanding and the prices were great for the product. We bought matching cabinets for our bathrooms and laundry room as well. We get compliments on our kitchen all the time. Just remember this is a wholesale place. Don't expect to get your cabinets installed by anyone there. They just sell the cabinets. You pay someone else (or do it yourself) to install the cabinets. Great quality wood, colors, and the no slam closures for the drawers are pretty neat features.