We stayed here for a long weekend. There are several restaurants and other hotels in this area so…read morerates were comparable. We were initially concerned when we pulled up and there were only 2 other cars in the parking lot. More guests did arrive after the dinner hour. Inside, Amir greeted us right away and checked us in. Although the hotel was mostly empty, he gave us a room right next to the elevator. Since it wasn't busy, we didn't ask to switch. Unpacking, we noticed some cleanliness issues that could be corrected with more attention to detail. Mirror was streaky from incomplete cleaning, blue toothpaste crust on a white shelf where clean towels are placed, crumbs/debris on the heater, glass shower door not clean, bed sheets that don't fit... ugh, not a good start. On our way downstairs we let Amir know about the cleanliness issues and he appreciated the feedback. We also asked him for 2 more bath towels as there were only 2 in the room and housekeeping service is every other day. He said he would send up 2 towels , but he never did. We thought we would get towels and maybe the room would get a quick cleaning, but nope. The bed was comfortable, the shower was hot, and no bugs. The sheets barely fit the bed - there were maybe 6 inches of top sheet hanging off either side of the bed - and the fitted sheet did not wrap around the bottom of the mattress, so I felt like I needed to stay still (so the sheet would not pop off in the middle of the night) and towards the middle of the bed to be under the covers. The elevator was noisy Sunday morning as more guests were in and out. We did not get up in time for the free breakfast so cannot comment on that. Our heater made a lot of noise on our final night, not sure why, but that disturbed our sleep since it was loud every 10-15 minutes, ugh. We did get housekeeping service on Sunday morning but none of the items I listed above were addressed - the mirror, the shelf, the door, the crumbs - all still there. The hotel could be great with attention to detail. As there are other choices in this area, we would probably not stay here again.

I stayed here for one night as a solo traveler. The computers at all Hampton properties were…read morereportedly down, but check in and check out still went fine. Plenty of parking with a lot in front and back at no charge. The front desk workers were friendly and offered complimentary water bottles if interested. The room was clean and functional. I booked a standard king bed room and it had neat little practical touches like square stools under the desk, a compact over the couch tray table, plus privacy and black out blinds. I checked the mattress as always, no bedbugs/other bugs noted. Outlets and usb charging outlets by the bedside table. Mini fridge (no freezer) and microwave always nice. Thermostat was easy to use. Bathroom had a glass step in shower with the nice plastic reducing refillable containers for everything. My only real complaint about the room was that the conditioner was almost empty when I got there. I could tell as there was air in the first pump so this shows they don't refill it as often as they should. Luckily everything else was well stocked and clean. Breakfast was free and also good: biscuits , sausage gravy, scrambled eggs, red skin potatoes/green peppers/onions, oatmeal with toppings, whole fruit, yogurts, personal cereals, and juice or milk. The seating area was large and clean with plenty of windows. They used paper plates, paper bowls, plastic cups, and plastic cutlery. Luckily there was at least a water refill station in the lobby and recycling bins by the ice machines to help reduce waste. Overall my stay was pretty good.

Nice extended stay hotel in Solon. Stayed a week while visiting a family member in the hospital…read more Check in was easy, nice lobby, available parking. Construction on Enterprise parkway though. King suite w sleeper sofa and a full kitchen. Included breakfast was good, especially the oatmeal. Turkey sausage patties though were sitting in water - i guess they thaw and cook the patties by boiling them? Coffee was exceptional. Used the exercise facility's treadmill and it was clean and functional, though looking out at the indoor pool. Grills and some nice outdoor seating, but not many restaurants nearby - taco bell/kfc, Chinese place, Mexican place and a Longhorn steakhouse. Would stay here again!

This is the very best Marriott stay my family of 3 has ever had. We have stayed 6mo in Colorado at…read morea Marriott-& now we are in Solon Ohio at Town Place Marriott on Enterprise- best decision we ever made. As a retired hotel manager I am a tough critic- but there is nothing but positive things to say about this property. The GM & her entire staff are like family already after less than a week. They all work together so well they have been fast also this is the cleanest property I have ever seen. They really work together to make it great I think. Even the breakfast with ms Belinda and her crew- always amazing-& hot clean tasty-& then housekeeper Erica and her crew are all so KIND and so accommodating I just can't thank them enough. As a wife who is by herself when my husband goes to work- I feel safe with the guys that work here-& I have never ever said that before. I mean truly- I'm so happy with our stay. We have hopefully no more than 2 months here hopefully our home sales and we can purchase a new one soon and then it will be tough to say good bye to them. We will have to invite them all over to our new home as they all have hosted us with so much kindness. Thank you to the GM and oh I can not forget who started this whole amazing stay- Kia- you are a GEM!!! A true special kind of person I have never felt so welcomed- thank you sincerely. Washers dryer and a nice pool-great grills-& games to borrow.- it's been amazing here. Lots of love from the Sanders Family. Trust me- stay here.

This was my first time staying at a Homewood Suites property…read more I booked thru Hotwire this time and wanted to make sure there was a pool, a tub and free breakfast. I'll admit I didn't check out their website after I was planned and chose to just find out when I arrived. When I entered the room, I was pleasantly surprised. I really enjoyed the layout and the full refrigerator, microwave and range. The living room area was very cozy. I liked that there was a separate TV in that space, so I didn't have to watch TV only in the bedroom. The bed was comfy. The pillows...not so much. Since I was a solo traveler, I was able to use all four and get the fullness I am accustomed to. I enjoyed both the pool and the fitness center and liked that the fitness center was 24 hours. The staff were very nice and I enjoyed the breakfast offerings as well. The hashbrown potatoes and waffles were my favorites. The only thing I didn't like was that the thick curtains were designed not to close all the way. Only the sheer curtains closed all the way. I was on the first floor and definitely knew I had to remedy that. I went to the closet and used a pants hanger to grip both sides and keep them permanently closed when I wanted them closed. All in all, definitely a great relaxing weekend. Just the recharge I needed.

Just beyond the outskirts of Cleveland is this pleasant hotel on a quiet street. With a full…read morekitchen including a standard-sized fridge and large rooms, close to a handful of restaurants and President Garfield's birthplace and grave, this is a lovely accommodation at a reasonable price.

This hotel is about 30 minutes outside of Cleveland. We ended up doing a lot of driving. We…read moredidn't care for the restaurant selections nearby. Again, had to drive out a bit. The hotel itself has an amazing staff. Everyone was very welcoming. Rooms were clean and parking is free.

My stay at SpringHill Suites at Solon was a disaster from start to finish. I was part of a group…read morereservation for a church reunion. When I arrived, I was assigned to room 431. When I arrived in room 431, the toilet wasn't clean - to my horror, the toilet was filled with fecal matter (feces). The bathroom was in unacceptable condition. I reported this to the front desk and was reassigned to room 435. I had just arrived from the airport and it was an inconvenience to pack everything up and move to another room. When I arrived in room 435, the bathtub was dirty and there is a huge stain on the ceiling from a previous water leak, which may have signs of mold. The water in the sink near the bathroom would not get hot. On the evening of Saturday, September 19th, the power went out at 10:45 pm for almost 6 hours and was not restored until Sunday, September 20th around 4:15 am. I was on an upper floor, and without power and air conditioning, the room became extremely hot, making it difficult to sleep. The wi-fi also went out due to the power outage and wasn't restored until the afternoon of September 20th. There were a few disabled senior citizens that were part of our group and they were in a hospitality suite in the first floor when the power went out. The elevator wasn't working, so they were stuck on the 1st floor until 3:00 am, and eventually had to walk up multiple flights of stairs with canes. I reported my horrible experience to Steve, the general manager, and he was dismissive of my concerns and combative. He should not be working in customer service. I asked to be compensated for my experience. Initially, he offered Marriott Bonvoy points, which I declined, as I am not sure if I will ever stay at a Marriott property again. Eventually, he took off 1/2 the cost of one night of my stay, which was inadequate compensation in light of my horrible experience. My uncle, who was one of my disabled family members impacted by the power outage, also contacted Steve and was offered nothing to make up for the experience of having to walk up multiple flights of steps, with a cane, since the elevators were not working. Avoid this hotel like the plague.

I can't remember the name of the young woman who checked us in on arrival but she was so…read moreinformative, helpful and a delight. Also shout out to Cressida (I think) who managed the breakfast and also "Unique" the staff person at checkout. Our king-size room had a great view, and overall was just fine for our two nights stay. As others have mentioned, the breakfast buffet, as well as the evening snacks and drinks were good. This is not a luxury resort or hotel but for every day travelers who don't have unlimited budgets this was a great stay. A perfect location for us. I would definitely recommend and if I am out this way again would stay. The three staff people we dealt with were outstanding.

Housekeeping never even showed up to bring a towel or empty the trash for a 5 day stay. Only one…read moreworking elevator so there were lines to get up to rooms. Bed was lumpy and I felt like I was sinking into it. I'm a small person but the towels were tiny - barely enough to wrap around my head after washing my hair. Front desk staff was was very friendly and it's located in a nice area but I probably wouldn't stay here again.

Pretty good hotel for the area! It was around $120 per night…read more It's about 30 minutes from the Cleveland airport. Large parking lot with plenty of space. The location is conveniently near a Starbucks and the freeway. They have amenities like a heated pool and gym but I didn't use them. I booked a couple nights around new years. It wasn't the quietest (I could hear cars/traffic noise). But it also wasn't a party hotel. Be sure to take the time to lower the black out curtains and adjust the thermostat screen for better sleep. The suites were very large and updated. There is a little wear and tear. I saw some scuff marks on the walls. But overall it's a clean hotel. Upon check in they give you bottled water. Breakfast starts at 6am and it's complimentary. But if you have to head out earlier they have a couple brown bags breakfast to go! Inside was a bottle of water, a bagel, and an apple. Check in and out was very quick and friendly. Thank you Chance and Susan. This will probably be my go to hotel for visiting this area.

I have stayed here 4x in recent years & I enjoy this hotel. My room has always been clean. I had a…read moreregular room this time a corner room with a couch, small table to eat at couch or do computer work at couch (but I also had a sweet last year that was very large). There is also a desk, microwave & fridge which is a bonus. The TV worked fine & had HBO (the guide button on the remote didn't work so it was kind of weird to have to find like four separate guides to determine what channel is to watch just by flicking the channel button up and down ). The bathroom was large with great counter space & a nice large shower (women will appreciate that it has a ledge for shaving legs). Bed was comfy with 4 pillows , room darkening blinds I loved . They have free typical breakfast with eggs, sausage, fruit, yogurt, etc & the breakfast area is large and has a TV in it . Coffee is available in the lobby all day (but there is also a Starbucks on the right side of the hotel now just steps from the side door, and you are also next to a McDonald's and a Dunkin). Staff is friendly. The only issues I've ever had here were with check in as a Hilton Honors member, check-in has not gone smoothly, and my digital key has never worked here. This time I was almost checked in as a different guest and luckily, I knew I already had a hold on my credit card and that got figured out quickly. There is also a pool & gym. Free large parking lot. The hotel is 4 floors & used stairs easily (2 elevators). my only room issue this time around was the deadbolt did not latch. I would not hesitate to stay here again.

Been here for several dinners, lunches and a wedding. The club is beautiful, and service is very…read moregood. Food is presented nicely, and the bar has a nice collection of wines and liquors, whatever the party wants. Hors d'oeuvres on the beautiful large patio is wonderful. I don't know anything about the overnight rooms, but you can ask for a tour of the upstairs. There is an outdoor pool. Parking can be valet. This is a nice venue for any occasion.

Beautiful Venue But Terrible food, over cooked Steak and Asparagus. Big Disappointment…read more Few of the staff looked disheveled,

Erica is a ROCK STAR. ALL of the staff could HAVE NOT BEEN ANY BETTER then they were to us. Darran,…read moreChantel, Nora Franz. I just LOVED the staff and I am SO SORRY to cause any trouble LOVE YOU ALL. Thank you all for being as AWESOME as you were to us and our friends. I am most appreciative. Alexander Salerno.

Stayed for a weekend and will NEVER go back. Rooms are not nice for the price, bartenders were…read moreextremely rude and front desk help, other than a lady named Sarah, were clueless. There was an issue with our bill, and they did not work with us to resolve the problem.

I'm back nearly three months later and the Wi-Fi has only worsened. The room has obvious damage…read morethat has not been repaired--see photos of the torn window covering and water damage on the window sill. My in-room coffee maker delivers an extra boost of caffeine by putting generous coffee grounds into the bottom of every cup. And the staff, especially at check-in, was cringy with their too-familiar "you can't take me anywhere" routine. . .which quickly snaps to enforcement of random rules that aren't written anywhere (concerning food deliveries). I'll avoid this spot as best I can for future travel!

No complaints regarding my stay here. Check-in was easy, the hotel staff was friendly, facilities…read moreare clean and the lobby is really nice. Can't speak to breakfast at the hotel because I did not pay for that - and it's a good thing, because Cracker Barrel is literally almost next door (walking distance - maybe 2 minutes driving). I do recommend a stay at this hotel if you are in town.