DO NOT USE Flowers on the Vine! Be extremely cautious if your FTD order is routed to this florist…read morein Willoughby/Willowick, OH. Both my sister and I ordered funeral flowers for my father-in-law's service--one order placed directly through Flowers on the Vine's website and the other placed through FTD via a local florist. Both orders had the correct funeral home, date, and time. I even emailed Flowers on the Vine the day before the service to confirm receipt. When they responded, they sent the wrong order details--my sister's FTD order--which is how I discovered her arrangement had been routed to the same florist. When I arrived at the funeral home an hour before the service, neither arrangement had been delivered. I called Flowers on the Vine twice, left multiple voicemails, and sent an email. No one answered and I received no return call. The funeral home staff checked all entrances multiple times during the service--no flowers were ever found. After the service began, I finally received an email response and went back and forth with the owner over several emails. While I understand mistakes happen, there were multiple opportunities to fix this situation, and no attempt was made to resolve it proactively. At one point, the owner asked ME what I wanted done--despite the fact that no product or service had been delivered. The obvious answer was a refund, which should not have required my suggestion. The owner claimed she had photo confirmation of delivery. When I requested it, she sent a photo of the outside back door of the funeral home--with NO FLOWERS VISIBLE. This is not proof of delivery. She then stated that drivers are "skittish" about taking photos inside funeral homes, which doesn't explain why there were no flowers in the exterior photo. This is also when I learned deliveries are handled through DoorDash. I was also unable to get a clear answer about whether there were other flower deliveries for the service, which meant we couldn't properly thank other senders. I requested refunds for both orders on January 9. By January 15, no refund had been issued, and the florist my sister ordered through had to call to get the FTD order refunded. After I followed up multiple times with no response, my dad's direct website order was finally refunded on January 18. NEITHER REFUND WAS PROCESSED WHEN PROMISED--only after persistent follow-up (multiple voicemails left and 15+ emails over 9 days). This experience felt disorganized at best and dishonest at worst. The only reason I chose this florist was because they ranked highly in Google search results. If I had not been physically present at the funeral, my family would never have known the flowers were not delivered--which is especially concerning for anyone sending flowers from out of town. Additionally, the business phone number has no identifying voicemail message, calls frequently go unanswered, and communication is extremely unreliable. This was an unacceptable experience during a very sensitive time. I would strongly advise choosing another florist.

Absolutely beautiful arrangement! I placed a last-minute Mother's Day order from North Carolina to…read moreOhio, and it still arrived on time. The flowers were fresh, vibrant, and great quality. Highly recommend!

I like to thank Sun Rental Equipment techs for their quick and courteous service. Randy handle the…read morerepair to my Husqvarna snow blower from the begining of the phone call up to the very end, just in time for the snow. I looks and sound great, once again thank you. Ms, T Hall

A BIG HIGH FIVE! Thank you Jessica. You embody the true…read moremeaning of customer service. From the time we walked into your showroom, you gave us nothing less than what you would give to a family member or good friend...respect. You helped my fiancé and I pick out the items we needed in order to host the wedding and reception at our home. From the day we placed our order up to just days before the delivery, you were so attentive to our needs. BTW, KUDOS to the delivery crew. Very polite and professional. I highly recommend you to anyone who asks.

I could not have hoped for a better dining experience, in fact I could not have imagined one,…read moreliterally. We were looking for something special, and what we found was so much more than a meal. Chef Nick and his staff truly make you feel like you are at his home. His home is a unique relaxing experience filled with unique pieces of art and decor that are a reflection of Nick. The grounds are equally inviting and relaxing. I could go on, but I don't want to ruin it for you. We had the 5 course, and every bite was delicious. Each plate was thoughtfully presented and paired beautifully with a wine. (I started of with a refreshing cocktail) If we stopped at the soup, it would have been a great food experience. The portions were sized perfectly, leaving you satisfied and wanting more. The salad was fresh and fit in perfect with the evening, the fish course was perfectly prepared and the Steak was sublime. I had more than a meal, I had the singularly best food experience that I can remember. The hardest part is knowing it changes each weekend and I can get back there soon enough. A perfect place for a wedding, reception, shower, reunion, etc. Go with a desire to relax, enjoy an evening and amazing food!

My son and daughter-in-law held their wedding and reception at The Estate on Coffee Creek this past…read moreweekend. We worked with the owner, Nick to make sure that everything went off without a hitch. We had heard some bad stories and read some poor reviews, so they also hired a Wedding Coordinator whom had held events here in the past for extra assurances. We're really glad we did both because everything went so well! The venue looked beautiful on the morning of the wedding! Nick had everything ready and had the outdoor landscaping trimmed as requested. The food was amazing and everything was presented right on time. Our guests were all treated wonderfully by the staff. Thanks for assisting in making our son's wedding day such a success!

Went for Mother's Day brunch. We had a party of 8 which included 2 children and a teen with Celiac…read moredisease. From the first step in the facility, you were taken back by the attention to detail. The tables were done up with runners, flowers, and chair covers. They also offered a beautiful balloon arch for photos. The food choices were plentiful for everyone! I was overwhelmed by the value that was offered for the price and would highly recommend

Excellent, service, very attentive to the work at hand. Would recommend her to anyone that needs…read moreher service.

My fiance and I had gone back and forth on the idea of using a close friend or relative for our…read morewedding officiant but after having our wedding I am SO glad we decided to go with a professional and more importantly, Megan! She is detail oriented, professional, personable, authentic and has a wonderful personality. People kept telling me before the wedding that things will go wrong on the day of your wedding but Megan was not going to let that happen for the ceremony. When I arrived at the venue Megan had pulled me aside with concerns around the ceremony stage as our flowers were placed with little room left for my wedding dress train. She took control, consulted a friend and already had a solution in place to moved the arrangements around *THIS is what going above and beyond looks like and it doesn't stop there. The florist was waiting for the rest of the wedding party to arrive so they could place the boutonnieres and hand out the corsages but Megan could sense the florist was a bit overwhelmed and jumped right in taking charge letting the florist know it would be no hassle at all for her to take the flowers and pass out/pin herself. During our family portraits Megan had found my husband and I to deliver us our specialty cocktails (which were much needed at this point haha). There are so many other small details I am missing from the phone meetings, vow review beforehand, handling our very loud wedding party during rehearsal and before the wedding ceremony. As for the most important part of the day... the ceremony. The words she read really hit home when you are standing up there ready to say I do and she spoke with such grace it was absolutely beautiful. IF you are between officiants this is YOUR review telling you to book Megan. From the bottom of our hearts we thank you for being there for us in every way on our special day!

Wonderful experience from start to finish. Megan is extremely responsive, communicates well, and…read moremost importantly gets the job done tailored to each couple's unique needs. We had our main wedding ceremony out of state but mistakenly realized that we needed our marriage license completed by an officiant registered in state, and the courthouse ceremony process is time consuming (requiring an in person appearance to even make the appt, and then only offering times that are during a typical workday to conduct these ceremonies). Megan was able to perform our ceremony very efficiently knowing that we did not want a lengthy process (and were already wedded). We completed the entire condensed ceremony and papers hassle-free and in one sitting. She charges a really competitive price as well (the best I found after inquiring multiple officiants on Yelp). I would highly recommend her if you and your partner are stuck in a tricky situation like ours! Thank you Megan!!!

I've been using A1 Mr. Limo for 5+ years in Cleveland and wouldn't go anywhere else…read more Leanne in booking and sales is always fantastic to work with -- incredibly responsive, helpful, and makes the entire booking process so easy. Alyssa has also been great to work with and is always helpful. Their drivers are consistently excellent, and Dawn and Tony were fabulous. Great fleet, reliable service, and very competitive pricing. Highly recommend!

A-1 Was the transportation used for my daughter's wedding. Their driver Regis was SUPERB! While…read morethe wedding took place at Our Lady of Mt. Carmel church, he was kind enough to grab the mini sandwich platter at Sweetberries down the street. (Thank you Victoria for the offer when I explained we were having snacks on the bus for after the ceremony and while they were going to get pictures taken). Regis navigated a very tight area at the lake where the couple wanted some photos. He was professional and provided EXCELLENT customer service. Regis texted after the last pickup at the hotel to the reception venue. When the bridal party left something on the bus, it was readily available the Monday after the wedding. Quality Drivers, Clean Vehicles Definitely will come back to A-1 for Party Bus/Transportation needs! A-1 is A+++++

Can I give 10 stars?…read more Phenomenal team, great quality photos and amazing setup. I have worked with Vidabooth for at least 4 events by now and I couldn't be more pleased with the outcomes on each. I received the link to all the photos to share with guests as well as guests were able to get their own print outs during the event as memories. I am always looking forward to working with VidaBooth team! Highly recommend!

We had VidaBooth at our wedding and it was the perfect addition. Our guests absolutely loved being…read moreable to take photos home as souvenirs! Everyone at VidaBooth was very accommodating and super easy to work with. Highly recommend!!

Working with Jake Markko Photography was an outstanding experience from start to finish. From the…read moremoment we connected, Jake was incredibly responsive and a clear, thoughtful communicator. He took the time to fully understand what I needed and coordinated seamlessly with the AV team at the Bryce Jordan Center to ensure both audio and video would be recorded perfectly for my keynote at Penn State. Jake arrived early, stayed late, and never once made me feel rushed. His professionalism and work ethic are unmatched and it shows in the quality of his work. If you're looking for a videographer who goes above and beyond, Jake Markko Photography is the one to call. I would work with him again in a heartbeat!

From the owner: Jake Markko Photography, specializes in Couple photography, including engagements, wedding…read morephotography, and videography, with also including Senior photos and Real estate photography. As seen on Google, I am the #1-Highest rated photography in Ashtabula county, and would love to work together!