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    Willoughby House

    3.5 (2 reviews)
    Open 6:30 am - 10:00 pm

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    7 months ago

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    Access Flowers

    Access Flowers

    (3 reviews)

    Absolutely beautiful arrangement! I placed a last-minute Mother's Day order from North Carolina to…read moreOhio, and it still arrived on time. The flowers were fresh, vibrant, and great quality. Highly recommend!

    DO NOT USE Flowers on the Vine! Be extremely cautious if your FTD order is routed to this florist…read morein Willoughby/Willowick, OH. Both my sister and I ordered funeral flowers for my father-in-law's service--one order placed directly through Flowers on the Vine's website and the other placed through FTD via a local florist. Both orders had the correct funeral home, date, and time. I even emailed Flowers on the Vine the day before the service to confirm receipt. When they responded, they sent the wrong order details--my sister's FTD order--which is how I discovered her arrangement had been routed to the same florist. When I arrived at the funeral home an hour before the service, neither arrangement had been delivered. I called Flowers on the Vine twice, left multiple voicemails, and sent an email. No one answered and I received no return call. The funeral home staff checked all entrances multiple times during the service--no flowers were ever found. After the service began, I finally received an email response and went back and forth with the owner over several emails. While I understand mistakes happen, there were multiple opportunities to fix this situation, and no attempt was made to resolve it proactively. At one point, the owner asked ME what I wanted done--despite the fact that no product or service had been delivered. The obvious answer was a refund, which should not have required my suggestion. The owner claimed she had photo confirmation of delivery. When I requested it, she sent a photo of the outside back door of the funeral home--with NO FLOWERS VISIBLE. This is not proof of delivery. She then stated that drivers are "skittish" about taking photos inside funeral homes, which doesn't explain why there were no flowers in the exterior photo. This is also when I learned deliveries are handled through DoorDash. I was also unable to get a clear answer about whether there were other flower deliveries for the service, which meant we couldn't properly thank other senders. I requested refunds for both orders on January 9. By January 15, no refund had been issued, and the florist my sister ordered through had to call to get the FTD order refunded. After I followed up multiple times with no response, my dad's direct website order was finally refunded on January 18. NEITHER REFUND WAS PROCESSED WHEN PROMISED--only after persistent follow-up (multiple voicemails left and 15+ emails over 9 days). This experience felt disorganized at best and dishonest at worst. The only reason I chose this florist was because they ranked highly in Google search results. If I had not been physically present at the funeral, my family would never have known the flowers were not delivered--which is especially concerning for anyone sending flowers from out of town. Additionally, the business phone number has no identifying voicemail message, calls frequently go unanswered, and communication is extremely unreliable. This was an unacceptable experience during a very sensitive time. I would strongly advise choosing another florist.

    Married by Megan

    Married by Megan

    (10 reviews)

    Ohio City

    My fiance and I had gone back and forth on the idea of using a close friend or relative for our…read morewedding officiant but after having our wedding I am SO glad we decided to go with a professional and more importantly, Megan! She is detail oriented, professional, personable, authentic and has a wonderful personality. People kept telling me before the wedding that things will go wrong on the day of your wedding but Megan was not going to let that happen for the ceremony. When I arrived at the venue Megan had pulled me aside with concerns around the ceremony stage as our flowers were placed with little room left for my wedding dress train. She took control, consulted a friend and already had a solution in place to moved the arrangements around *THIS is what going above and beyond looks like and it doesn't stop there. The florist was waiting for the rest of the wedding party to arrive so they could place the boutonnieres and hand out the corsages but Megan could sense the florist was a bit overwhelmed and jumped right in taking charge letting the florist know it would be no hassle at all for her to take the flowers and pass out/pin herself. During our family portraits Megan had found my husband and I to deliver us our specialty cocktails (which were much needed at this point haha). There are so many other small details I am missing from the phone meetings, vow review beforehand, handling our very loud wedding party during rehearsal and before the wedding ceremony. As for the most important part of the day... the ceremony. The words she read really hit home when you are standing up there ready to say I do and she spoke with such grace it was absolutely beautiful. IF you are between officiants this is YOUR review telling you to book Megan. From the bottom of our hearts we thank you for being there for us in every way on our special day!

    Wonderful experience from start to finish. Megan is extremely responsive, communicates well, and…read moremost importantly gets the job done tailored to each couple's unique needs. We had our main wedding ceremony out of state but mistakenly realized that we needed our marriage license completed by an officiant registered in state, and the courthouse ceremony process is time consuming (requiring an in person appearance to even make the appt, and then only offering times that are during a typical workday to conduct these ceremonies). Megan was able to perform our ceremony very efficiently knowing that we did not want a lengthy process (and were already wedded). We completed the entire condensed ceremony and papers hassle-free and in one sitting. She charges a really competitive price as well (the best I found after inquiring multiple officiants on Yelp). I would highly recommend her if you and your partner are stuck in a tricky situation like ours! Thank you Megan!!!

    A-1 Mr Limo - Mrs. Trolley

    A-1 Mr Limo

    (55 reviews)

    A1 Mr. Limo - Outstanding Service from Start to Finish…read more 29555 Lakeland Blvd. Wickliffe, OH 44092 440-943-5466 | 216-797-5466 Fax: 888-501-2320 Our experience with A1 Mr. Limo was absolutely top-tier from beginning to end. Cathy and Alyssa were phenomenal with coordination and payments--friendly, responsive, organized, and incredibly easy to work with. They made the entire booking process smooth and stress-free. Customer service like that makes all the difference. Our driver, Dave K, was exceptional. He personally reached out 48 hours in advance to introduce himself, confirm all details, and ask how he could best accommodate our group. That proactive communication immediately gave us confidence. On the day of our event--January 31, 2026, a true winter day in Cleveland--Dave arrived early, which allowed us time to get comfortable with the layout, bring in our food and drinks, connect to Bluetooth, and get settled without feeling rushed. Ice was already provided, which was a great touch. He gave us a professional and thorough safety brief before we hit the road. Throughout our six stops, Dave dropped us off in ideal locations every time. He even took photos for us and made sure we were well taken care of all day. His professionalism, attention to detail, and overall attitude made the experience unforgettable. We had 30 people on a red trolley party bus for a very reasonable $1,068 for the entire trip--an incredible value. I'm pretty sure everyone who drove by us was jealous! We will absolutely be using A1 Mr. Limo again and again for our party bus needs. Already looking forward to our spring crawl! Highly recommend.

    A-1 Was the transportation used for my daughter's wedding. Their driver Regis was SUPERB! While…read morethe wedding took place at Our Lady of Mt. Carmel church, he was kind enough to grab the mini sandwich platter at Sweetberries down the street. (Thank you Victoria for the offer when I explained we were having snacks on the bus for after the ceremony and while they were going to get pictures taken). Regis navigated a very tight area at the lake where the couple wanted some photos. He was professional and provided EXCELLENT customer service. Regis texted after the last pickup at the hotel to the reception venue. When the bridal party left something on the bus, it was readily available the Monday after the wedding. Quality Drivers, Clean Vehicles Definitely will come back to A-1 for Party Bus/Transportation needs! A-1 is A+++++

    Willoughby House - hostels - Updated May 2026

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