We stayed here for a long weekend. There are several restaurants and other hotels in this area so rates were comparable. We were initially concerned when we pulled up and there were only 2 other cars in the parking lot. More guests did arrive after the dinner hour. Inside, Amir greeted us right away and checked us in. Although the hotel was mostly empty, he gave us a room right next to the elevator. Since it wasn't busy, we didn't ask to switch. Unpacking, we noticed some cleanliness issues that could be corrected with more attention to detail. Mirror was streaky from incomplete cleaning, blue toothpaste crust on a white shelf where clean towels are placed, crumbs/debris on the heater, glass shower door not clean, bed sheets that don't fit... ugh, not a good start. On our way downstairs we let Amir know about the cleanliness issues and he appreciated the feedback. We also asked him for 2 more bath towels as there were only 2 in the room and housekeeping service is every other day. He said he would send up 2 towels , but he never did. We thought we would get towels and maybe the room would get a quick cleaning, but nope. The bed was comfortable, the shower was hot, and no bugs. The sheets barely fit the bed - there were maybe 6 inches of top sheet hanging off either side of the bed - and the fitted sheet did not wrap around the bottom of the mattress, so I felt like I needed to stay still (so the sheet would not pop off in the middle of the night) and towards the middle of the bed to be under the covers. The elevator was noisy Sunday morning as more guests were in and out. We did not get up in time for the free breakfast so cannot comment on that. Our heater made a lot of noise on our final night, not sure why, but that disturbed our sleep since it was loud every 10-15 minutes, ugh. We did get housekeeping service on Sunday morning but none of the items I listed above were addressed - the mirror, the shelf, the door, the crumbs - all still there. The hotel could be great with attention to detail. As there are other choices in this area, we would probably not stay here again. read more

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I stayed here for one night as a solo traveler. The computers at all Hampton properties were reportedly down, but check in and check out still went fine. Plenty of parking with a lot in front and back at no charge. The front desk workers were friendly and offered complimentary water bottles if interested. The room was clean and functional. I booked a standard king bed room and it had neat little practical touches like square stools under the desk, a compact over the couch tray table, plus privacy and black out blinds. I checked the mattress as always, no bedbugs/other bugs noted. Outlets and usb charging outlets by the bedside table. Mini fridge (no freezer) and microwave always nice. Thermostat was easy to use. Bathroom had a glass step in shower with the nice plastic reducing refillable containers for everything. My only real complaint about the room was that the conditioner was almost empty when I got there. I could tell as there was air in the first pump so this shows they don't refill it as often as they should. Luckily everything else was well stocked and clean. Breakfast was free and also good: biscuits , sausage gravy, scrambled eggs, red skin potatoes/green peppers/onions, oatmeal with toppings, whole fruit, yogurts, personal cereals, and juice or milk. The seating area was large and clean with plenty of windows. They used paper plates, paper bowls, plastic cups, and plastic cutlery. Luckily there was at least a water refill station in the lobby and recycling bins by the ice machines to help reduce waste. Overall my stay was pretty good. read more

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The room was dirty and there was some hair on the bed. Random stains, and chipped doors. The staff were pretty nice though.

Typical Hampton inn. Stayed here for a wedding and it was alright. Rooms are a bit small and could have been cleaner

Comfortable rooms in this renovated hotel - they're keeping it up nicely. Good pillows, firm mattress, our two rooms were clean and tidy. The breakfast offered a number of tasty options. Scrambled eggs nice not cakey, a waffle bar that made my son grin ear to ear, and good coffee for me. We'd stay again! Only detractor: Regrettable noise with wedding continuing their party reception in the hall till 2AM. I mention it because hotel staff handled it as best they could - to their credit (and such things can/do happen anywhere). read more

Hampton Inn Cleveland-Solon - Hotels Near Me - Solon, Ohio

Coworker and I found this Hampton Inn to be a very nice hotel. The friendly and professional staff at this location sets the hotel apart from the others. It is very well run and rooms are kept very clean. I highly recommend this location if your travels take you to the Solon area. read more

I won't be returning to this hotel. The staff made me feel unwelcome after I had completed my stay. I was in the lobby after checking out waiting for my driver and was told that I had to leave the lobby immediately. That the hotel doesn't want anyone that isn't a guest on the premises. I have never been treated this way from other hotel chains and I have never heard of such a thing. Had this happened upon my arrival I would not have chosen to patronize this place. read more

Not as nice as the Homewood Suites next door (also Hilton property), but solid for biz travel's hotel. Smallish lobby, tight hallways, rooms clean but not spacious, small pillows, very firm mattress. Only real complaint is the free breakfast is not good. Scrambled eggs were rubbery; sausage links were inedible. Oatmeal and waffles standard fare. Stayed here again July 2018. Rooms updated to a contemporary decor. Really nice actually. Clean and modern. Still tight. All common areas still beat up and tight. Breakfast better. read more

Stayed here in mid February. Clean, bright and friendly staff all around. Was intown for family and am pleased with the location. Continental breakfast has everything you'd expect. Wish they had more 'accessible' rooms as a member of our party needed one and had to wait. Did not visit their pool or fitness areas. Would stay again. read more

Booked the hotel the day before because we were due to arrive at 6am on a red eye flight and would have checked out at 11am for a meeting. After a long tiring flight, got in and they said "sorry, you failed to check in yesterday so we considered it a no show." I tried to explain what our situation was but all Michelle could say was "this is our policy". Very disappointed. I understand it is YOUR POLICY. But, your company values should always trump your policy "We'll do whatever it takes to make our guests feel welcome, relaxed and completely comfortable." Not true guys. Last time I am booking with Hampton Inn. PS: I cannot rate the condition of the rooms. read more

This hotel is where we stay when we are in town to visit family. We've stayed here at least 6 times over the past few years. Every time, our experience is consistently good. The hotel is always clean, and complimentary, fresh cookies are offered at the Reservation desk. and staff is always nice. They also have a fireplace and couches with a large flat screen TV in the lobby. I've seen many people gathering here at night to watch games or enjoying breakfast in the morning. The rooms are also consistently clean and spacious for a standard room. The beds are also very comfortable. I think it's safe to say that they are one of the most comfortable hotel beds I've stayed in. In the a.m., we always hit up the complimentary breakfast buffet. The offerings are pretty standard. There are a few hot items that vary each stay. They also have bagels, fresh fruit, cereal, and endless coffee. This is definitely a good place to stay if you're looking for a reasonably priced hotel in the area. read more

Was in town for a meeting with a local business whose HQ is just a half mile down the road from the hotel. Check in was smooth and trouble free. The lobby area is small but not a big deal. My room was nice and large with all the usual amenities. Had a large king bed which was VERY comfortable. Good selection of channels on the tube to choose from. Easy to manage heat and cooling unit. I was able to keep the room cool, just the way I like it. Negatives were a mediocre at best breakfast. The scrambled eggs were barely warm and no breakfast potatoes were offered. They do offer a nightly reception in the lobby from 5:00-7:00, with beer, wine, soda and snacks. Unfortunately, the beer selection was Bud, Bud Light and Miller Lite. Still would have been ok if the canned beer was cold, which it wasn't. It seemed like the beer was stored in a closet and then placed in a tub of ice. Beer doesn't get chilled in 30 seconds. Makes no sense to drink a beer that isn't ice cold. Still, even with the couple of negatives, on the whole, this is a decent place to spend the night. I would stay here again. read more

This is an obvious place to stay near to my company HQ. The staff, cleanliness, etc are great I would highly recommend this hotel. I am a regular there now and enjoy that no matter what time I pass through the lobby (sometimes late) there is always something out...not always food but usually there are cookies, though anytime you can grab tea, coffee, lemon water, and occasionally they have a complimentary HH. My only qualm, which is a very important qualm based on the location and the demographic of mostly business travelers, such as myself, is the internet. I believe that the internet could be faster, either by increasing modem capacity or updating access points...or both. I am not sure where the bottleneck is but this in important amenity in keeping me coming back. DT. read more

Awesome, high quality hotel in the medium hotel price range. They were very friendly and helpful when we needed directions, and their cleaning staff wasn't trying to force us out of our hotel rooms first thing in the morning so they could get their cleaning done (Holiday Inn, I'm looking in your direction). Our room was also totally sound proof and pleasantly spacious, plus it included a large and very comfortable bed that felt like a cozy black hole of sleep compared to most hotel beds. Large bathrooms with working hot water, a half decent continental breakfast (with multiple fruit options and real bakery items), and a wide variety of cable channels rounded out a very pleasant stay in a surprisingly affordable hotel (prices float around $100). read more

Hampton Inn really was a great deal for the weekend! We had to go down to Ohio this past weekend for a wedding. Hampton Inn made it easy for us! The staff here is great! very friendly and ready to help you with your needs. We checked in around 7pm at night on a Friday after a long 10 hour drive from Vermont. The front desk lady was there and checked us in quickly after welcoming us. No wait or anything! Also the next night while we where wrapping the wedding gifts we noticed we had forgotten tape. After running down and asking for directions to a Target to buy some she just offered us some! So we took it and brought it back down when we had finished. We only had to tape a few things. So it worked out well for us. Check out was just as easy. The hotel is located in a good area of town as well. Just outside of Cleavland. Some parts of the city are sorta sketchy but this area of the town felt safe to us. They offer a ton of parking outside and best of all its free! You will also notice they have a few restaurants within walking distance of the hotel. Just in case you don't wanna travel into the city for some dinner/lunch. There is a Longhorn and taco bell right next to each other. (Note: We did not eat at these locations but they looked good from the the outside.) The room we got had a king size bed, microwave, fridge, and even a couch and coffee table! It had a lot of space to move around in. The hotel also offers a lot more amenities. I will list them below for you. Hotel Amenities: Indoor heated pool (NO hot tub) Fitness center Business center with computers, free internet, fax, photocopying and FEDEX services Breakfast buffet area and lobby lounge Luggage hold & baggage storage Over all we spent about $85 a night . With taxes and fees our grand total was around $207. Very fair in my book! They have a great staff of people and good prices. Very fair in my opinion. If we return to Ohio we will be booking with Hampton Inn again with no questions asked. read more

Clean and up to date. Rooms are comfortable and clean. Staff is great and really helpful.

The nicest place I stayed during my three night trip to Cleveland for work. I normally stay in Marriott branded properties when traveling for work (Fairfield, SpringHill, etc), but all of the locations I was visiting were either non convenient or not looking so great. So this was my Hilton branded trip. I arrived around 9:00 PM after a full day of travel. Parking was easy and I was greeted right away at the front desk. The young gentleman quickly got me checked in and provided me with some info about breakfast and the other amenities. The room was located where I wanted it (top floor, near elevator) and my bed preference was taken care of (only trifecta of my trip). Room was clean & comfortable. Love the lap desks (great for eating your dinner in bed, as well as some laptop work!) and the comfy beds. The only oddball was the soap dish in the bathroom looked pretty scummy. Not sure if the housekeeper just missed cleaning it between guests, but I just put my soap in a cup instead. I'd definitely stay at this location again. read more

We stayed at the Hampton Inn, enjoyed the happy hour and absolutely loved Katy! Thanks to Katy for making our experience awesome!

I booked this reservation through Priceline with the intent of having a nice holiday getaway with my family. I was not told until AFTER paying my money that the hotel amenities were not up and fully functioning due to COVID-19. After being made aware that some of the key amenities (pool, fitness center ) were closed temporarily I then proceeded to call customer service who stated I would not be able to receive a refund or cancel the room. I was then forced to go back and forth between the hotel and priceline who basically told me my money was lost and to just " make the best of the room " . This is completely unacceptable and they were very rude and unhelpful. Given the circumstances of what is going on you would think they would be understanding of people wanting to book for amenities . I will NEVER book with hampton or priceline again! TERRIBLE customer service ! read more

Staff was friendly and room was clean and comfortable. Attractive renovations. No baths, however, which was a downer for me. The heated pool was very nice, but was constantly used by wild kids so it made enjoying it less than possible. Not the hotel's fault though. I do have one complaint and that would be that on my second day I went out for the majority of the afternoon only to come back at 4 to find my room had still not been attended to. And they never came even after I told the front desk. In all my days that's never happened before. Maybe some staff members need to be hired or fired, not sure which. Overall good enough but nothing fancy. read more

This hotel is clean and the staff are very friendly. I didn't like the out of date heating/cooling system by the window. In Oder to maintain room temp it has to keep cutting off and on and it was loud. The breakfast was typical and they do have a Manager's reception at night with beer and wine and some bag snacks. Not fancy but a good deal for the room rate. read more

we were traveling with our miniature schnauzer, Louie and I had a medical emergency...the manager offered to take Louie in his crate into the office while we were gone for a few hours. I had said that he would be fine in his crate, but not only did they walk him, but when my husband picked him up, he was in the manager's lap loving it! Definitely a PET FRIENDLY HOTEL!!! read more

I do not recommend the place ,Stayed at this hotel for a convention to find out that my personal property got taken from the room.when I contacted the Manager.All he can say is we don't know who's been in your room and we can't find it at the lost and found. the crew stole over $1000.00 of my Stuff.He also offered to call the police and file a report. Never happened . No report No Call Back and would not take my calls...... read more

We spent 4 nights at this hotel. The entire staff was very pleasant and accommodating. The rooms were very clean and the HVAC worked perfectly. The fitness room was small but it had a decent assortment of equipment including dumbbells up to 50 lbs. The breakfast had a broad assortment of hot and cold fare and they changed it up a bit to provide some variety. The breakfast staff was super nice. The price was right and it's closes enough to the city that commuting is not a problem. I would definitely stay here again. read more

I am a Hilton Honors member and stay in a Hampton Inn about three to four times a month. My room was too hot, the AC did not work. The pool area was stifling. (it was a really nice weekend and they could have had the windows open, but they didn't and the chlorine was awful. The worst part of this stay was that my kid left her bathing suit and a tee shirt in the bathroom and when I called to get them back (it took three calls to reach the "right" person- someone possibly in housekeeping) The woman said that they couldn't find the items of clothing. Seriously? I think they have some issues here. read more