OK whaaaaaat?!?! I thought the Christmas story house was the reason why I came to this area, and it…read morewas. However, seeing the Bumpus house next-door was an extra special treat. The window on the side of the house has a Stainglass window of the Bumpus hounds. Hysterical! This is a bed and breakfast with perhaps three rooms total. You can stay in here with advance reservations and be right next-door to Ralphies house from the fabulous movie, a Christmas story. there are sure to be barking dogs inside, but I'm sure they're not real. What a fabulous place to stay if you are in Cleveland and a super fan of the movie. The area around it has the Christmas story house, the Christmas story museum, and the Christmas story gift shop which I think was my favorite part of this trip. If you are in town, don't forget to stay in the Bumpus house.

Awesome spot to relive A Christmas Story, albeit thru the vision of the neighbor. Not a inexpensive…read morestay but the accommodations are neatly in place; the bathroom decor is nostalgic while still modern; huge TVs in the bedroom and living room; beds are comfortable.

Five stars for this Fairfield off Tiedeman. Easy to access from the highway, 8 minutes from the…read moreairport. Recently built and so nice. Quick elevators, comfy beds, and a big TV. Rachel at the front desk was friendly and helpful. The best part is proximity to lots of places to eat and to the Key Bank fitness path.

Booked a reservation on 12/09/25. Drove from Pittsburgh arriving around 4:00pm. Counter clerk…read moreadvised me they were not honoring my confirmed reservation because they were full and had no rooms. Furthermore she had no solution such as booking us a room in another hotel. She said the manager was gone for the day. Other factors: we are Bonvoy silver members. Our reservation was made with bonvoy points. The hotel is no longer a Marriott owned property. Plaque in lobby says it is owned and operated by Carnation Properties. Got a cancellation email from the manager Cynthia Eckrich sent12:45pm. She blamed our cancellation on an error on their booking system. Can't help but wonder if she cancelled me because I paid in bonvoy points.

$65 per night for a spacious, comfortable, private room right in the middle of Ohio City…read more Unbelievable! My daughter and I stayed at The Cleveland Hostel for a 4 day/3 night getaway, and we were within easy walking distance of all the restaurants we wanted to try, and within easy driving or public transportation distance of all the sites and activities we wanted to see and do. If we would have stayed one night more, we would have loved to cook in the eccentrically, but well, appointed kitchen and to eat on the rooftop. I would recommend this charming, clean, friendly hostel to anyone who wants to venture a little off the beaten path in Cleveland.

After second visit, I appreciated the strong customer service, plus I came back, must like it!…read more Really appreciate location and free parking. Had a good, quieter, relaxed stay!

Housekeeping never even showed up to bring a towel or empty the trash for a 5 day stay. Only one…read moreworking elevator so there were lines to get up to rooms. Bed was lumpy and I felt like I was sinking into it. I'm a small person but the towels were tiny - barely enough to wrap around my head after washing my hair. Front desk staff was was very friendly and it's located in a nice area but I probably wouldn't stay here again.

This is the second hotel in this chain that I have stayed at. They both are quite new, this one I'm…read moretold is a year old. The accommodations and surroundings are lovely. The complimentary breakfasts and dinners are ample. They also provide sodas at this location until 9:00 pm and coffee and tea all day, a very nice touch. I have a huge complaint though, I could not adjust the air conditioning in my room--both the downtown and this location I could not make the room warmer. It was freezing. I turned the AC off and it took four days to warm up. Even the hallways are incredibly cold. I'm not the only one who noticed this. (I tried to get assistance from the front desk to no avail.) I opted for no housekeeping (to conserve) except for towels. My towels never dry in a hotel room so I need fresh ones every day. I did not get my towels one night, but was able to some from the front desk. Also, the water pressure in the sink is pretty poor. Like many hotels these days, they provide rain showerheads. I don't like them because it's very hard to get all the shampoo out of my hair; also because the water pressure is not strong rain showerheads make it worse. I also have a pet peeve with all hotels, your Kleenex and toilet paper are just dreadful. I don't understand it. You might as well not provide the Kleenex. The HVAC system issue is bad enough that it may prevent me from going back to this chain.

We loved it here! We loved Jim and Henry the grumbling dog and Connie the human cat. Jim is not out…read moreto make money. This is a bed and breakfast as it's meant to be. Great location. Once we parked we were able to walk to all locations until we left. We had great conversations with Jim and the other guests. We stayed in the attic room and it was our favorite room we've ever stayed in. The bathroom has a slant so that might not be ideal for taller guests but we didn't bump our heads once. He teased us for being difficult vegans and then made us the best vegan bed and breakfast breakfast we ever had. Both days! We're going to check out the suite on the other side of the house next time.

Jim was a fantastic host and his house had a tremendous amount of character. We stayed on the 3rd…read morefloor, which we had all to ourselves, and the finishes and decor were out of a storybook. Also, Henry (his dog) is a very good boy.

Clean good location and food is very good. Valet parking is recommended. Affordable and easy to…read morenavigate around town.

What a great hotel! Not only is it an excellent location, especially for the Rock Hall of Fame, not…read moreonly because of the full hot breakfast and dinner and drinks. And not just the beautiful rooms that rival some l I've had at Fairmont hotels in the past. I think what most made the hotel great were the staff. They were extremely nice and professional. Maybe the best trained hotel staff I've ever seen. Multiple times we were greeted and asked how are stay was going and if we needed anything. The valets and especially the front desk staff were so nice and they were hustling to take care of people. Loved it and will look for Drury hotels elsewhere from now on.

What a beautiful historic hotel right on Case Western Reserve's campus. Everyone raved about their…read morebreakfast. The building is well preserved, very classy both inside and outside, with a nice garden area (with string lights) that wasn't open (yet?). Alright room (could probably use some upkeep and update). Good bed. However, we were unlucky to face a street with early morning trash trucks and (even worse) road work starting at 6 am! On the day of checking out, we just needed a little bit more time. We asked for a 12 pm check out but they simply would not accommodate any request. it's not busy at all. Oh well.

I booked a suite here because I remembered how fabulous the hotel was about 10 years ago - amazing…read morebreakfast and immaculate facility. Well, not any more. Now it is dusty and musty: the shine is no more here. The wallpaper in my suite was coming loose, pink grime and dust on the bathroom grout and corners, unpleasant odor from the toilet plumbing, and unappealing breakfast! The TV remote and channels were from decades past. The lukewarm scrambled egg made from powder, heated frozen sausage patties and potatoes not quite warm enough, and some unappealing muffins and doughnut-looking baked goods...I didn't stop to inspect further. Old is okay but unclean is not. Simple food is okay but poor quality food at improper temperature is not. A single fresh fruit is better than a mush blend of dissolving fruit. I thought I was treating myself by booking here.... Can you go buy some real food for tomorrow's breakfast? Please? Pros: Friendly staff, quick service, nice desk and lamps, comfortable furniture and plenty of space in the suite.

I stay at many hotels throughout the year for work, and this Hampton was a great example of what…read moreI've come to expect from the brand a comfortable stay with a hot breakfast and friendly staff. The rooms were clean, which is always one of my top priorities, and the customer service was excellent. A special shout-out to Lisa, who works the evening shift. She took the time to answer all my questions and never made me feel like I was bothering her. When the weather changed and all flights were canceled, I ended up having to stay an extra night. Lisa was just as friendly and helpful the second evening as she was the first.

Perfectly acceptable rest stop…read more As a hotel, it checks all the boxes one looks for in a location. Clean rooms, slightly warm indoor pool, basic breakfast, and a standard lobby with friendly staff. Rooms have a standard amount of wear. Some of the bathroom fixtures were showing signs of damage, corners have dings, ceilings have bald spots and patches, nothing is dirty but everything just has those signs of use. None of it is offensive. with these styles of hotels having the same rough layout, it highlights the minor cosmetic flaws. Beds were firm, pillows were somewhat flimsy, and delivery services refused to go inside to drop off food. But the front end staff were very friendly and hospitable. All in all, it's effective as a close-by airport hotel. Nothing flashy, but affordable and functional. Go in with minimal expectations and you will find just enough to be satisfied.

We found the hotel to be comfortable with a friendly staff! Most importantly, the room was…read morecomfortable, spacious and quiet. As is always the case with SpringHill, the breakfast is horrible and with an hour left, everything was wiped out. I think you just have to plan on not eating at a SpringHill for breakfast and tempering your expectations on that front.

The general manager is extremely rude. Her name is Sandra Dangerfield, terrible customer service…read moreand talking down to customers that have been using Marriott for years. I would never stay here again. She was laughing at guests requests and extremely disrespectful. If you have the chance to stay anywhere else I highly recommend it. If I could leave a review less than one star I absolutely would.

I stayed here for two night during a conference. The front desk person on my check in night had…read moreamazing energy. She set the tone. She was super charismatic and welcoming. I was pleasantly surprised. The room was cute. It was decent size, but the vents were dusty and there was a hair in my bed. Management was apologetic, and they offered me 5k in points, but I did not receive them. The water for the complimentary tea was lukewarm both days. The decor in the lobby was nice, and there were games to play. The hotel is in a decent location. I was able to walk to restaurants and a grocery store.

Don't stay at this hotel. The quality of the rooms and customer service as dictated by management,…read morespecifically upper management, is terrible. It is amount the worst examples of customer service at this category and in the City of Cleveland one can find. Stay at a different hotel. I requested a complete refund for the shorted to one night stay I had at the Kimpton Schofield. According to the front desk, who are trying their best, upper management declined to offer any refund let alone some amount of discount for their failures, I was forced to cut the stay short and cancel due to a knowingly broken bed, the staff at the hotel repeatedly changing their story as to being able to fix the bed or magically having a bed frame on site and available to replace it with, and with the hotel having nothing available in the same category and above without hours and hours of back and forth and pleading for them to do anything.