Five stars for this Fairfield off Tiedeman. Easy to access from the highway, 8 minutes from the…read moreairport. Recently built and so nice. Quick elevators, comfy beds, and a big TV. Rachel at the front desk was friendly and helpful. The best part is proximity to lots of places to eat and to the Key Bank fitness path.

Booked a reservation on 12/09/25. Drove from Pittsburgh arriving around 4:00pm. Counter clerk…read moreadvised me they were not honoring my confirmed reservation because they were full and had no rooms. Furthermore she had no solution such as booking us a room in another hotel. She said the manager was gone for the day. Other factors: we are Bonvoy silver members. Our reservation was made with bonvoy points. The hotel is no longer a Marriott owned property. Plaque in lobby says it is owned and operated by Carnation Properties. Got a cancellation email from the manager Cynthia Eckrich sent12:45pm. She blamed our cancellation on an error on their booking system. Can't help but wonder if she cancelled me because I paid in bonvoy points.

The facility is great. Very clean, free parking off street, full kitchen. I didn't see any…read morelaundry. The coffee shop on first floor was really good. Friendly service. I wouldn't discourage anyone from staying here but the street side room windows admit every noise on the street including all the utility trucks of every size and it's starts at 4 a.m. ask for a room in the alley side.

$65 per night for a spacious, comfortable, private room right in the middle of Ohio City…read more Unbelievable! My daughter and I stayed at The Cleveland Hostel for a 4 day/3 night getaway, and we were within easy walking distance of all the restaurants we wanted to try, and within easy driving or public transportation distance of all the sites and activities we wanted to see and do. If we would have stayed one night more, we would have loved to cook in the eccentrically, but well, appointed kitchen and to eat on the rooftop. I would recommend this charming, clean, friendly hostel to anyone who wants to venture a little off the beaten path in Cleveland.

I can't remember the name of the young woman who checked us in on arrival but she was so…read moreinformative, helpful and a delight. Also shout out to Cressida (I think) who managed the breakfast and also "Unique" the staff person at checkout. Our king-size room had a great view, and overall was just fine for our two nights stay. As others have mentioned, the breakfast buffet, as well as the evening snacks and drinks were good. This is not a luxury resort or hotel but for every day travelers who don't have unlimited budgets this was a great stay. A perfect location for us. I would definitely recommend and if I am out this way again would stay. The three staff people we dealt with were outstanding.

Don't think about getting breakfast here. It's over by 9:30 am, and when I mean it's over, they go…read moreinto lockdown. They had 5 tables of people still eating their breakfast. Some of them, including me went back to get this or that (for me it was Jelly for my biscuit.) but I couldn't get in because they locked it down like it was Alcatraz. There were also a number of people that showed up for breakfast between 9:30 and 9:40 who were turned away. They didn't even have the courtesy to walk around and ask any of their guests If there was any last-minute things they may want for breakfast before they close it down which I would've respected that. Most hotel chains, heck even McDonalds stays open for breakfast until 10 am at the very least. The hotel overall was ok, the room was nice, but don't plan on eating breakfast here (ESPECIALLY if you have kids and are with your family) unless you can rush down to eat and make sure you get everything you need. Overall I was not impressed. I'd look for somewhere else to stay.

We loved it here! We loved Jim and Henry the grumbling dog and Connie the human cat. Jim is not out…read moreto make money. This is a bed and breakfast as it's meant to be. Great location. Once we parked we were able to walk to all locations until we left. We had great conversations with Jim and the other guests. We stayed in the attic room and it was our favorite room we've ever stayed in. The bathroom has a slant so that might not be ideal for taller guests but we didn't bump our heads once. He teased us for being difficult vegans and then made us the best vegan bed and breakfast breakfast we ever had. Both days! We're going to check out the suite on the other side of the house next time.

Jim was a fantastic host and his house had a tremendous amount of character. We stayed on the 3rd…read morefloor, which we had all to ourselves, and the finishes and decor were out of a storybook. Also, Henry (his dog) is a very good boy.

This place is AWESOME. A very old for school district office building it maintains the…read morearchitectural charm from ~100 years ago. The rooms are larger than many, dramatically styled and well maintained. Service all around is 5*. A dinner buffet (not snacks but casual fare on a buffet) is included as are THREE drinks per day per person. Parking is only by valet at $40 per night but overall everything is worth it. Highly enjoyed.

This was the first time I had ever stayed at a hotel by myself, and I had a great first experience…read moreat the Drury Plaza Hotel Cleveland Downtown in December 2025. It was pretty cool to learn that the building is a restored 1930s-era Board of Education building. I saw that the hotel was not only a great place to stay, but also that there was so much to do within a reasonable walking distance of the establishment. I arrived at the hotel late at night and was warmly greeted by a staff member named Mario. I greatly appreciated his patience with me as I sorted everything out while preparing to check into my room. Since this was the first time I had ever done anything like that, I liked how Mario let me take my time to make sure I was doing everything correctly and signing anything that needed to be signed. During my time staying there, every staff member was friendly and was fun to talk to whenever they were not busy. The room was clean and perfect for one person, with plenty of space and a comfortable bed. While I spent much of my time in Cleveland in my hotel room, it was still an amazing visit, to say the least. I liked their breakfast selection and the bar they had. I had a Caesar salad because I had to wake up early the next morning to catch a flight back home, and it was great. All in all, it was a great first experience staying in a hotel by myself, and I would like to give a shoutout to every staff member who made me feel right at home during my stay in Cleveland. I will definitely be staying here again the next time I am in the Cleveland area and recommend it to anyone planning to visit.

PROS: friendly staff, good amount of parking, historic atmosphere, free breakfast, nice rooms, good…read morerates, nice location CONS: you have to pay for parking and no gym or pool OVERALL: I'm confident you would absolutely love it here! Sure there's no pool or gym but it's historic and presentable

What a beautiful historic hotel right on Case Western Reserve's campus. Everyone raved about their…read morebreakfast. The building is well preserved, very classy both inside and outside, with a nice garden area (with string lights) that wasn't open (yet?). Alright room (could probably use some upkeep and update). Good bed. However, we were unlucky to face a street with early morning trash trucks and (even worse) road work starting at 6 am! On the day of checking out, we just needed a little bit more time. We asked for a 12 pm check out but they simply would not accommodate any request. it's not busy at all. Oh well.

Opa chose this hotel because it has 4.1 stars on google reviews and the pool could be excellent…read more The breakfast is good.

Perfectly acceptable rest stop…read more As a hotel, it checks all the boxes one looks for in a location. Clean rooms, slightly warm indoor pool, basic breakfast, and a standard lobby with friendly staff. Rooms have a standard amount of wear. Some of the bathroom fixtures were showing signs of damage, corners have dings, ceilings have bald spots and patches, nothing is dirty but everything just has those signs of use. None of it is offensive. with these styles of hotels having the same rough layout, it highlights the minor cosmetic flaws. Beds were firm, pillows were somewhat flimsy, and delivery services refused to go inside to drop off food. But the front end staff were very friendly and hospitable. All in all, it's effective as a close-by airport hotel. Nothing flashy, but affordable and functional. Go in with minimal expectations and you will find just enough to be satisfied.

We found the hotel to be comfortable with a friendly staff! Most importantly, the room was…read morecomfortable, spacious and quiet. As is always the case with SpringHill, the breakfast is horrible and with an hour left, everything was wiped out. I think you just have to plan on not eating at a SpringHill for breakfast and tempering your expectations on that front.

During the days of 6-22-26 thru 6-24-26. No rooms were ready at check in time. I waited for 6 hours…read morefor a room only to be told no clean rooms were available. Got sent to a Hilton next door. Worst experience of all my Marriott stays. Usually they are accommodating, this was not my experience. They also lied telling me to put down my Marriot rewards number and they would put points and compliment a room. To this day it's still at zeros.

The weekend I spent in the Van Gogh suite was a very cool experience…read more The hotel itself is in a convenient location and is close to walkable bars and restaurants so you can leave your car with the valet. The room has great views and lots of windows that let in plenty of natural light that make lounging inside enjoyable. We ordered room service and had a fun time drinking and eating surrounded by the beautiful artwork of Mr. Van Gogh. The soaking tub was nice and the bed is very comfortable but, like most of the other reviews say, the cars revving up and down the main drag all night are very noisy. The hotel leaves ear plugs on the bed but since we were in town for leisure, we didn't really use them.

On October 6th, I traveled from Indiana to Cleveland with my 13-year-old daughter for a concert at…read moreRocket Arena. This was a special mother-daughter trip, just the two of us, and I had booked and prepaid for our room at the Kimpton Schofield Hotel through Hotwire. What should have been a wonderful experience turned into one of the most upsetting encounters I've ever had in the hospitality industry. Upon arrival, the woman who identified herself as the manager requested a physical debit or credit card for incidentals. I explained that I use Apple Pay and did not have my physical debit card with me. My card is securely stored in my Apple Wallet, linked to my bank account, and is how I routinely make purchases. She informed me that the hotel would not accept Apple Pay or any electronic payment. A physical card was mandatory. I understand that businesses have policies, especially regarding fraud prevention. What I do NOT understand is the complete lack of professionalism, compassion, and basic human decency this manager demonstrated. I had my government-issued ID and offered multiple alternatives. My husband could provide card information over the phone, or even FaceTime with his identification and a card linked to our joint account. I was willing to explore any reasonable solution. She refused every suggestion. At this point, I was visibly upset and in tears. I explained that we had traveled from Indiana, that I was alone with my daughter, and that we had nowhere else to stay. Rather than demonstrate an ounce of empathy, she told me we would not be checking in and that I needed to contact Hotwire for a refund. As I stood there calling my husband in tears, trying to figure out what to do, her attitude became even worse. She actually said, "Well, I don't have to approve the refund." I was stunned. Not only was she refusing to let us into a room I had already paid for, but she was now suggesting we might not even receive our money back. When I questioned the policy, she cited fraud prevention and insisted that EVERY hotel in downtown Cleveland had the same requirements. According to her, we wouldn't be able to check in anywhere without a physical card. There was no attempt to help us find a solution, no recommendation for alternative accommodations, and absolutely no compassion for a mother and child standing in front of her, visibly distressed. Had it not been for a friend who lives 45 minutes outside Cleveland, my daughter and I would have had nowhere to stay that night. I've traveled extensively and stayed in many hotels. I have NEVER experienced treatment like this. Let me be perfectly clear: My complaint is not simply about the physical-card policy. It is about how this manager chose to treat us. I did not expect anyone to compromise security procedures. I expected professionalism, respect, and a genuine willingness to help. Instead, I felt dismissed, humiliated, and unnecessarily intimidated during what was supposed to be a special evening with my daughter. For a hotel that markets itself as an upscale hospitality experience, this was absolutely appalling. I sincerely hope Kimpton and IHG leadership take this seriously. A beautiful property means very little when the people managing it demonstrate such a complete lack of hospitality. Our mother-daughter trip should have been remembered for the concert. Unfortunately, it will also be remembered for the way we were treated at the Kimpton Schofield Hotel.