Attempted to schedule MRI for knee on line. Hit hard stop at end due to implant. Instructed to…read morecontact office. All lines ring to a foreign call center. Finally managed to get an email address to send my device card authorizing MRI. Requested call back. Never received. Totally unacceptable.

Do not use this company. In a time where every office has long since moved to paperless, Acumen is…read morestill delivering reports via dial up modem run fax machines. Not only is this not secure with patient info but if a paperless office tries to get an encrypted email copy they flat out refuse delaying patient care. Called the Osbourne location and dealt with a rude uneducated MA running medical records, won't use this company again because of her. DrC

Arrived for CT, filled out the paperwork and had a short wait before my name was being called. The…read moretechnician directed me to the machine, explained what the scanner was about to do, and asked if I was comfortable before beginning. Very helpful! The appointment, from beginning to end, was great due to the staff team.

Was referred for CT scan 5 days ago following blunt chest trauma. Chest X-ray showed 5 fractured…read moreribs. CT scan was done to rule out other injuries. Standard of care for results of trauma CT is 15 minutes. It has been five days and still no report. The only thing I got out of them was that they thought that I might have cancer on the abdominal CT, then nothing in spite of numerous calls. I had an abdominal CT in 4/24 at the hospital a block away. I told them that they needed to compare the two CTs. They did not think that it was in their job description to do the comparison. With my 5 rib fractures, I had to drive to the hospital, wait for them to burn a CT, take it to Hunt and wait for them to copy. Now, five days later, I am still waiting for results and concerned about the possible cancer diagnosis. The staff was courteous, but the radiologist(s) were lazy and negligent.

My mother was seen there today, and her primary care doc had ordered an abdomen pelvis CT with…read moreoral and iv contrast. The tech that performed that scan refused to give my mother oral contrast because the scan was ordered STAT and "they don't normally do oral for STAT CT scans." I am a CT Technologist at a large hospital in Dallas and it is common practice to use oral and iv contrast on a base line abdominal scan especially for abdominal pain. This tech jeopardized my mother's diagnosis because she didn't want to take the time to give my mother oral contrast for an hour. If the order's STAT status was an issue, then she should have called the ordering physician to notify a delay and/or have him change the order to urgent. But any tech doing a scan on their own should be aware of how to protocol certain exams based on symptoms and diagnosis. Very subpar service. Hopefully the scan shows enough information to give my mother insight on her intestinal ailments.

Gave this 4 stars only because the actual building and suite were not clear upon arriving. I had…read moreto go inside another building next door (to the left side) to figure out what building my suite was actually at. Masks required. If you don't have one, they are provided. E-sign off before your appt is done upon arrival. I had a very short waiting time. Technician that did my mammogram was very sweet, thorough and made me feel relaxed. She also provided me info from QR code which was very helpful. The whole appointment took less than 30 minutes and I was on my way. Appt. time was at approx. 1:30 on a Wednesday. Definitely recommend as they do the 3D mammogram.

Exploitative Business Practices. Hear me out. Need a CT scan of my abdomen as a sick patient…read more The Billed amount was estimated at $6,400 with my portion to be $2,300. The average cost of an abdominal CT in the US is $300- $500. The billed item reflect in the fine print, not the procedure ordered, but the out of pocket max. They are literally shaking me down for all of my money. "If you have insurance, estimates are based on your current out-of-pocket costs that are provided by your insurance company on the date we verified your benefits. " Fraudulent billing practices cleared by legal chicanery. Notice the that the line item is hospital fees and not actually the billed service.

Fast and easy! Scheduled day before and they were ready on arrival. Super easy just lay there for…read more10 minutes and then an email will arrive within 10 minutes with all your info. The technician was nice and friendly. Results give alot of insight if you're looking to have a baseline on your health. Non invasive and so insightful. I know these have mixed reviews but I felt it was helpful to my fitness journey. Would recommend!

I have been a BodySpec customer for approximately three years and have completed numerous scans…read more When I arrived for my appointment, I knocked on the van door and, after receiving no response, opened the door to announce my arrival. The technician became very upset and informed me that customers are not supposed to open the van door. My first concern is that this protocol is not communicated anywhere in the appointment process. I reviewed my confirmation email, appointment instructions, and other communications, and there is no instruction telling customers not to open the van door, to wait outside until called, or to look for any readiness indicator.  When I asked how I was supposed to know this procedure, I was told it was clearly stated in the appointment email. It is not. My second concern is how the interaction was handled. I was treated as though I had knowingly violated an established rule when, in reality, I was following the arrival process I had come to understand through years of experience as a BodySpec customer. I have completed numerous scans over approximately three years, and technicians often do not open the door at the appointment time, and I have never seen any signage/indicator in the van window depicting whether the van is ready for the next client.   As a result, knocking and then opening the door after receiving no response had become the only practical way to determine whether the appointment was ready to begin.  Put simply, it is not reasonable to hold customers accountable for violating a procedure that was never communicated and is inconsistent with the experience BodySpec has repeatedly created for returning customers. My third concern is the justification that was given. The technician explained that she was alone in the van and did not know who I was or what my intentions were.  While I understand the importance of employee safety, that concern does not justify blaming a legitimate customer for failing to follow an unpublished protocol.  More importantly, the reasoning itself is difficult to reconcile with the situation. If unauthorized entry is considered a genuine safety concern, the solution should be clear instructions, visible signage, and/or physical controls such as a locked door. i.e., An undocumented customer procedure does little to address someone with actual bad intentions, while creating unnecessary conflict with paying customers who are simply trying to attend their appointments. A customer cannot reasonably be expected to comply with a rule that has never been communicated, and a person with malicious intent would be unlikely to follow that rule regardless. What is most disappointing is that this situation was entirely avoidable. A simple instruction in the appointment confirmation such as "Please do not open the van door. Wait outside until the technician invites you in" would have prevented the entire interaction. I have been a loyal customer for years, which is why this experience was so surprising and frustrating. Unfortunately, this interaction has significantly damaged my confidence in BodySpec. I hope the company will review both the customer communication process and the way situations like this are handled in the future so that other customers do not have a similar experience.

Solis has taken care of me for years. A regular mammogram detected a lump long before I would have…read morefound it myself. I've been cancer free 15 years now. And I was thrilled when they opened a new office very close to my home. Care is excellent.

Beware!!!! They have incompetent people in these clinics…read morewho will take your insurance card, scan it in then have you email it. Then you get a letter a YEAR later saying you owe $723 bc they somehow billed the WRONG insurance. This happened to me. I proceeded to provide the same correct insurance twice...they sent me to COLLECTIONS!!! All bc of their mistake. I filed a complaint with insurance and medical boards in Texas. This is NOT acceptable. As a woman I have to get this yearly and my insurance covers 100%. This occurred at the Garland Tx location.

I'm just glad I wasn't dying, why go to the er and wait for 4 hours, only cause my doctor wasn't…read morein, I'm in so much pain, cant breath, and their care is effortles, I'm still here, been here 4 hours, don't want to leave and go else where to wait. this hospital is trash, it feels like someone is squeezing my heart, I have to vomit. they get all this info and take this long to see me, guess I should have been shot!

The doctors are great but they have a receptionist name torri that is always rude when she checks…read morein my son. All the other receptionist are more nicer and professional. So if you decide to come here try to avoid her.

For about 15 years I have trusted Dr Dennis Williamson with my chiropractic care. Tami g time with…read morehis patience and his staff attentive is not only professional but caring. But I think the years I've been under his care speaks for itself. Chiropractic care is something everyone should consider whether you have an issue or not. And this is definitely the place to go.

Spine Time was just the place I needed for my treatment! The professionalism and care I experienced…read moremade me feel confident in my treatment plan. Dr. Dennis Williamson will always be my choice for my Chiropractic needs.

Mammogram and bone density my service was super quick I loved the staff no problems they were…read moreconcerned about my needs it was top notch service I am a happy customer if I could give 10 stars I would I have been visiting this place 6 years straight.

I went for my first mammogram and was a little concerned about the process. The staff was super…read morefriendly, the waiting room, changing time, and exam room were all very clean and modern and I felt very welcomed, informed , and I was in and out quickly.