1. Baylor Scott & White Imaging Center

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Rockwall, TX

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Baylor Scott & White Imaging Center

2.1 (7 reviews)
Open • 8:00 am - 5:00 pm

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Envision Imaging of Wylie

Envision Imaging of Wylie

3.7(9 reviews)
10.3 mi

I finally had a chance to speak to the manager named Nora who made excuses for her staff and told…read moreme pretty much in so many words that this was all in my head and that I am making this up by saying I'm sorry you felt that way. She never for once made a statement that showed she believed anything I complained about. She kept insinuating that it was in my head and the employees did not engage in unprofessional behaviors. I told her that if she does not have camera with sound on it then she cannot verify if what I am saying is wrong. She was not there and did not go through what I went through. I have never felt so uncomfortable before in my life and I did not deserve to be mocked and made fun of. All I did was come in for mammogram and was humiliated and used for amusement. Instead of staff working they were preoccupied with socializing and fraternizing. This is unacceptable and management should worry about retraining their staff and maybe employing more professional ones. Instead they don't feel their staff is wrong in anyway and think the customer is the problem! I was not happy with the conversation that Nora had with me and as a manager she is not going to do anything to rectify the situation. Instead she called to offer an insincere apology and told me that she is sorry I felt that way I did. Do better! Pls. Unacceptable!

Excellent service. Had written orders for MRI, delivered and they got approval and did it same day…read more 5star

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Envision Imaging of Wylie - Front entrance, coffee, snacks

Front entrance, coffee, snacks

Envision Imaging of Wylie - Waiting Room Envision Imaging of Wylie

Waiting Room Envision Imaging of Wylie

Envision Imaging of Wylie - Envision Imaging of Wylie

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Envision Imaging of Wylie

Baylor Scott & White Imaging Center - diagnosticimaging - Updated October 2026

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