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    Baylor Scott & White - Lake Pointe

    2.2 (82 reviews)
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    4 months ago

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    7 months ago

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    Baylor S.

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    11 months ago

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    Baylor S.

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    3 months ago

    ER visit with my daughter. Waiting room was filthy. Tests results not fully explained. Rude staff. This hospital has gone downhill.

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    3 months ago

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    4 months ago

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    6 months ago

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    11 months ago

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    9 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Baylor S.

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    1 year ago

    My husband had a bone marrow biopsy done at the Roulette office. Staff was friendly and very informative.

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    Baylor S.

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    3 years ago

    Things were a bit backed up with so many sick, however my husband's care was top-notch. Nurse Nancy was fantastic. Thank you!

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    6 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Baylor Scott & White - Lake Pointe

    Review Highlights - Baylor Scott & White - Lake Pointe

    I had an allergic reaction to medication yesterday causing full body hives, dizziness, and blurred vision.

    Mentioned in 2 reviews

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    Medical City Children's Urgent Care

    Medical City Children's Urgent Care

    3.8(13 reviews)
    16.6 miNorth Dallas

    Worst Experience EVER! Avoid like the plague. 2+ hrs and literally NO useful information. Honestly,…read moreit was like combining the postal service with socialized medicine in the heart of the inner city, complete apathy and not remote effort to actually help the patient. We took our youngest son (2) in today as he had 103 fever and it was a complete sh^* show. The nurse was nice, but a) smelled like an ashtray b) was completely clueless (She couldn't even check his vitals). After an hour, Dr Swanson came into see us and was like talking to a first year med student who had just come out of a liability class. She didn't even bother to read the information the nurse took down so we had to repeat ALL of it. Her bedside manner is somewhere between a frustrated DMV employee and an undertaker...She gave us the willies. They gave our son Motrin after an hour (we could have done at home) and never even bothered to check his temperature again. We sat another hour while they did the strep and flu test, which both came back negative. They never even bothered to listen to his chest or check his oxygen levels. Dr Feelgood came back after an hour and 45 minutes to tell us, sorry nothing we can do, telling us normally she would write a backup prescription, but because of company policy there was nothing she could do to help. No steroid shot (like our normal doctor would do), nothing, just take him home and hope he feels better. Told us to go see our doctor on Monday...Seriously? We normally go to Hillcrest Minor Emergency for both of your children and they are amazing, but unfortunately they were closed. This is one mistake we will never make again. Still trying to get the smell of smoke out of our son's blanket and clothes.

    They were able to see us first thing in the morning and were very kind at checkin. Lisa, our tech,…read morewas one of the nicest people I've encountered at an urgent care and she was so gracious and continued to thank us for choosing them. She was also so gentle and patient with my son while swabbing for flu. Dr. Deally was great and very patient. I would recommend them to anyone in Dallas, whether local or traveling from elsewhere.

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    Medical City Children's Urgent Care
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    Baylor Scott & White - Lake Pointe - medcenters - Updated May 2026

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