I had a crack in my basement wall that was letting in water every time it rained. I contacted Real…read moreSeal, and from start to finish, they were amazing to work with! The team was professional, explained the whole process clearly, and showed up right on time. They sealed the crack quickly and neatly. If you need any foundation or waterproofing work, I'd definitely recommend Real Seal.

I regret having to post this because Real Seal has done good work in the past, but unfortunately…read morethis experience was different. I called them about water intrusion into our ground level bedroom. They diagnosed the water issue as two foundation cracks and charged $1,700 for the repair plus a $250 overtime fee. The work was completed and done satisfactorily, but the actual source turned out to be a leaking water heater not the cracks. Yes, the repairs could be considered necessary in the long run, but there was no need to expedite this repair. Their recommendation was an educated guess rather than a proper diagnostic process to ensure the two cracks were the actual source of water intrusion. I was trusting their professional service to provide an accurate diagnostic. When I requested a refund of the overtime fee only (given the cracks were not actively leaking) and a goodwill discount (given the damages I incurred due to time wasted, since this was not actually the problem), they offered to remove a $100 late payment fee I didn't even know existed and a $50 goodwill discount. The offer is something, but it fell short, especially because the director was curt and seemed more interested in closing out the conversation than actually resolving a legitimate complaint. Get a second opinion before agreeing to any foundation work. EDITED IN RESPONSE TO COMPANY DOUBLING DOWN... I appreciate the response but I would like to expand on a few of the comments made. While Saturday was accommodating, it was only necessary due to the incorrect diagnosis. Your team tried to schedule me a week and a half out. I asked if they could do better. Your team then offered Saturday. It wasn't for my convenience, it was a necessity as a result of your diagnosis. My walls were supposedly actively leaking water, of course I wanted this done as soon as possible. If this was correctly diagnosed, I could've had the cracks repaired anytime. Additionally, you specifically told me on the phone, this $250 fee was directly for a technician's overtime, which in your words, "is why you cannot refund it." Not a standard Saturday service fee, as you've now stated publicly. In regards to the $100 late payment fee, while it may be outlined in the contract, a courtesy reminder would have been appropriate given I was not onsite for the repair and never received a final invoice on the day of service. How was I expected to pay within the terms without ever receiving a bill? Your response also confirms my original review. Your diagnosis was based on another company's assessment rather than your own independent verification. A proper diagnostic process would have verified that water was NOT actually entering through the cracks. Yes, the cracks were there, but no, they were not actively leaking. Hence my request to remove the "service fee." I hired you to stop the water intrusion, not simply repair my foundation. The water heater was the actual source.

After we had a house fire, the walls all had to come down and we found several cracks in the…read morefoundation. Not only was A-1 Basement Waterproofing the best price around, but Marko was So nice, easy to work with, Honest, and the work that was done looks great. Our first estimate was $1500 More than A-1 and that guy utilized fear mongering to try to get us to fill cracks that A-1 said were normal and would never be a problem. I would recommend this company to everyone.

Had three cracks in my basement found while remodeling my basement 4 years ago. Not a drop of water…read morein this time. Chris is professional and did a great job. Price was very reasonable.

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

I recently requested help through a neighborhood group on Facebook to remove a squirrel from my…read moreattic. Although this company deals with waterproofing, Rick responded to me saying that he had a live trap and would help me with this problem. He was great. Not only did he fix my roof where the animals were entering but offered to clean out my gutters while on the roof! He made several trips to my home, going up into my attic each time until the animal was caught. He went above and beyond to assist me and when I offered him additional money for the extra work he did, he refused saying "We have to help each other". Beside waterproofing, I really think he is a jack-of-all-trades. I would highly recommend him for any work inside or outside the house.

Thank you so much. You guys made what could have been a nightmare into a great experience…read more Julian was straightforward and easy to work with on pricing, which I appreciated. No games, just clear communication. Pablo and the crew were excellent. They got right to work, moved fast, and kept everything clean the whole time. You can tell they know exactly what they're doing. They went above and beyond to make sure everything was done properly, not just quickly. We had a foundation crack repaired, a French drain installed, and new underground gutter lines run. Everything looks great and was done the right way with solid materials. What stood out most was how efficient and professional the whole crew was from start to finish. No shortcuts, no mess left behind. Would definitely recommend them if you want the job done right the first time.

Julian was very responsive to messages. He came out quickly for a quote which was very reasonable…read more I was expecting the price to be way more. He explained everything to me and addressed my concerns. Julian and his team came back exactly one week later. They arrived on time and were very kind and professional. I was unable to move my washer and dryer, but they had no problem taking care of it for me. When finished, they moved and hooked everything back up for me. Throughout the process, Julian showed me exactly what they were doing which I really appreciated. They even connected the drain hose from my furnace to the drain tile. No additional cost. Julian had multiple ways I could pay which I really appreciated too. My basement has been dry ever since they completed their work. I highly recommend Wizard Basement Waterproofing to everyone.

We had a crack in our basement foundation, and before calling Home G Group, we got a few other…read morequotes. I'm so glad we did! Those 5-star reviews are absolutely deserved. Petar immediately made me feel confident he was recommending the most effective, cost-efficient solution. You can tell he really knows his stuff. Other companies were pushing more invasive (and much more expensive) options, but Petar kept it straightforward and practical. He completed the repair in under two hours (by himself!) which was genuinely impressive. On top of that, he's just a really kind person. Highly recommend!

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Vince and the team were great. The technicians who handled the repairs were very informative--they…read moreshowed me all the issues and went above and beyond to make sure my water leak was fully resolved. The pricing was also very fair. Emi, thank you for making the payment process so easy. I really appreciate the excellent service.

Had a basement foundation crack. I dealt with Anthony (sales) & Omar did the work. Both were…read moreefficient & professional. Work was scheduled & done quickly. Their 5 reviews are correct!

Basement floors and walls were cracked and had allowed my basement to flood every year. Bone Dry…read moresealed the foundation and followed up after a particularly heavy rain. I did not expect this but my basement has been dry 2+ years. This is unusual when you live in Des Plaines.

From the owner: Bone Dry Inc was the concept of Tony Cook in 1981. Starting with one thing in mind, to become the…read morebest in the industry and giving the community someone they could trust to do a great job and be dependable for their home service needs. Tony still owns and operates the business with the same beliefs. "I don't believe in doing business for the sake of a quick dollar" he stated. I want to do the job right and make my customers returning customers". As he has found through the years of his services every property has its own set of problems and personality. When performing an inspection and analysis, I always keep that in mind. Each job is a challenge in itself, but there is always a solution" "The competition offers a lot of promises, but are they the permanent solution? That is a question, that only can entrust in your choice of waterproofing companies. Bone Dry still adheres to giving a lifetime guarantee on it's epoxy procedures. This is rarely found with the competition of today. There is a distinct difference between a warranty and guarantee. You must ask yourself, is it transferable to the next property owner? Well, this is the premise that I stand behind". Bone Dry Waterproofing provides each and every customer with the expertise for every waterproofing requirement necessary to inhibit the problem from reoccurring. Our trained personnel will educate you in all of the procedures and provide the most effective and economical solution to your individual needs.

I had Basement Flood Protector out to my home in the spring of 2024 for a major waterproofing job…read moreon my personal residence. The job involved a full interior drain tile system and exterior dig/waterproofing on 2 sides of my home. I waited 2 summers before writing this review because the effectiveness of their work can really only be gauged over time. This week, we had torrential amounts of downpour that went on all night. Prior to the waterproofing, my basement would have had water seeping in from the block foundation walls, back basement door, and up through the cracks in my slab. I'm happy to report that my basement stayed completely dry. Since this job was done in April 2024, I've only had 1 instance of water. I immediately called Basement Flood Protector and, because their work has a 10-year warranty on the exterior and lifetime warranty on the interior, they came out and immediately remedied the situation. No water since. This was a big job that I did a ton of upfront research on and quoted 3 other big/well-known waterproofing companies. The reason I went with Basement Flood Protectors was: 1) Sales Process: John was my contact at Basement Flood Protector. He did not put on the big sales pitch and presentation I got from 2 of the other companies. He was straight shooting and was clearly the expert in waterproofing, not just a sales person. 2) Responsiveness: Basement Flood Protector answered all my follow-up questions and concerns whereas other companies seemed to dance around some questions. As an example, when asking one of the other big competitors the cost for an exterior dig, rather than saying it's not work they do (or want to do) the sales person verbally quoted me some unrealistic/high number. Another major company completely ghosted after I called/emailed 3+ times to try and speak to someone about moving forward with the job (feel like I dodged a bullet there). 3) The price: They were notably better-priced for the work I wanted done. Hope this review helps someone as waterproofing can be intimidating. I had an excellent experience with Basement Flood Protector.

The best thing I can say about a business is that they prioritize their customers. I've been using…read moretheir services for years, and I've consistently been impressed by their exceptional quality work, fair pricing, and highly professional service. About six years ago, they installed my backup sump pump, and just this week, they replaced my main sump pump. Both installations were seamless and hassle-free. I never felt like they were overcharging for their services. They were transparent and upfront about everything. I've had the pleasure of speaking to Dan a few times, and each interaction has left me even more impressed. If you're looking for reliable and trustworthy service, give them a call. You won't be disappointed.