I had a great experience working with Esther at IMS Chandler during my relocation. Moving from out…read moreof state and apartment hunting online was nerve-racking, but she made everything so much easier and reassuring. Esther took the time to show me the apartment, answered all my questions, and was extremely helpful throughout the leasing process. She was always responsive and easy to reach, which made a big difference. Relocating is stressful, but Esther's support made the entire process smooth and stress-free. I truly appreciate all her help! Thank you, Esther!

The process was very simple I was approved within a day. Esther was super easy to work with and…read moreanswered all my questions

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

I have lived at Liv Avenida for five years, and I want to recognize our leasing consultant, Lane…read moreFarrell, for the wonderful job she does. Lane is always very nice, helpful, professional, and welcoming. Whenever I have a question or need assistance, Lane is always willing to go above and beyond to help without hesitation. She genuinely cares about the tenants and makes sure our needs are addressed. Her positive attitude and willingness to help are truly appreciated After living here for five years, I can honestly say that having someone like Lane in the leasing office makes a difference. Thank you, Lane, for all that you do for the residents at Liv Avenida. Your hard work does not go unnoticed! Tenant Sheila Pearson

I have called LIV home since 2015, so let me tell you why you want to make LIV your home, too!! The…read morecommunity's staff is so welcoming and helpful; absolutely top tier!!! You are not just an apartment number, you are a community resident and the staff truly wants to help you LIV your best life. Leasing Agent Lane Farrell is an absolute doll. She's always smiling and upbeat and genuinely takes interest in your life. She's always quick to lend a hand and goes out of her way to help you in any way she can. On numerous occasions she's assisted me with maintenance requests for filter changes and routine pest spraying, to personally delivering packages when I am unable to walk and get them! She really is what LIV is all about and makes it her mission to ensure LIV is a pleasant and desirable place to call home. In my almost 12 years at LIV, I have had very few maintenance issues, but when I have, the turn around time has been less than a day. You will be hard pressed to find another community that can match that!! The maintenance staff is very knowledgeable and fixes things right the first time. Of course the apartments and amenities speak for themselves. They don't skimp on providing the best appliances, stylish fixtures and state of the art technology for heating/cooling, easy entrance and excellent security. In the time I have lived here I have NEVER witnessed any questionable activities, felt threatened or scared, or had any safety issues. LIV is a nice mixture of families, seniors, students, and working professionals. The diversity is so enjoyable and makes community activities so much more fun. The activities are geared toward everyone. Happy Hour once a month, Yappy Hour for the furry residents, Kid's Club, and numerous fitness activities....these are just a few of what LIV offers to promote community! I don't have children, but if you do, LIV sits in the best school districts in the state; academically and athletically. That's a huge plus for families. LIV is also near many major employers in the Valley such as Intel, Northrop Grumman, and Wells Fargo. LIV is nestled amongst some of the best shopping and dining with new stores and restaurants opening monthly. You can shop at Chandler Fashion and the San Tan Outdoor shopping center and then grab a fabulous meal and catch a comedy show in downtown Historic Chandler. Or, if a quiet night in is what your prefer, LIV's beautiful heated pool and barbecue area located in the maticulously groomed grounds are just steps from your door. I hope this helps you as you look for a place to call home. LIV is a comfortable, caring community where you can feel safe, count on the staff to ensure your needs are met and exceeded, and be stone's throw from exceptional schools, shopping, employers, and terrific dining experiences. Come be my neighbor!! Lane is waiting to help you get moved in!!!

We moved in about 15 days ago and everything has been pretty much perfect!…read more I'm pretty shocked to see negative comments about the office staff. When we toured the apartments they were extremely friendly, and even when there was an error on their background check that initially disqualified us from moving in, the staff was very friendly, professional, and helped us get the matter resolved. Long story short, they use a 3rd party for their background screenings and the 3rd party got some bad information. We contacted them and it was resolved the same day. The staff had no issue holding our apartment for us while we worked with the 3rd party to get the matter resolved. Another issue I've read about is train noise. Yes, there is a railroad track right next to the property and the trains run night and day. I'd say there's roughly 3-5 that run throughout a 24 hour period. The first night here I woke up due to a train blowing it's horn, but since the first night I haven't had issues. I'm not the deepest of sleepers either, but I guess I got used to the noise pretty fast. The actual sound of the train on the tracks is like white noise, and not every train that goes by blows the horn. Our unit is located facing the courtyard so I can't speak to the train noise volume for those units facing the tracks. The actual apartment units are wonderful. When we moved in everything was spotless. There are a few very small issues such as the cabinet door where the garbage can goes not closing all the way and some paint chipping from the bottom of a door trim. When we brought these things up in our move in check list they immediately offered to send someone over to fix them, but honestly it's not even necessary. You would have to really be nit picking to even notice this stuff. Soft closing drawers, beautiful subway tile in the bathrooms and kitchen, brand new stainless steel appliances, huge over sized sliding glass doors, high ceilings, big balconies, beautiful vinyl flooring... I mean there's not much else you could really ask for. The only thing that would be nice to have would be a wifi thermostat, but again, I'm nit picking. The neighbors seem very pleasant and friendly. Everyone says hello when you walk by them, most people are pretty good at cleaning up their dog's poop, and so far nobody has been blasting music or TV at odd hours of the night. As far as noise goes, you can hear people above you when they are walking around with shoes on, but honestly that's to be expected in an apartment complex and it's much less noisy than any other apartment I've lived in. We did a lot of research prior to moving here and this place checked all the boxes for us. You can easily walk to downtown Gilbert where there are tons of new bars and restaurants. The amenities in the complex are awesome including a nice gym with free weights, squat rack, and even a Peloton bike. A pool and hot tub that are both heated. Grills scattered around the property so you don't have to venture very far to get your BBQ game on. Valet trash service 5 days a week so you don't even have to walk your trash down to the dumpsters. Cable and internet included which surprisingly has great connection speeds (over 100mbps over wifi) and a number of channels. They even have an app that you can download that has a profile for all of the residents and their pets. (You don't have to have a public profile if you don't want to.) You can set up play dates for your dogs on the app, sign up for dating, get notifications about packages being delivered, pay your rent, and get notified about the many community events that are happening. Just last weekend they had a wine & paint event and they have food trucks scheduled nearly once a week. I know this is long winded and I know I've only been here for a few weeks, but I gotta give credit when it's due and this place has been awesome for us so far. If anything changes I'll be sure to update my review. Hopefully these good reviews don't lead to the rent being raised at the end of the lease because we plan to stay here for awhile.

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

Nico in Maintenance was out today to fix my heater. Once I contacted the office they were quick to…read morerespond and my issue of no heat was fixed immediately. Nico was friendly and professional as was the staff who followed up to make sure I was satisfied with the repair. Its rare that I have to reach out to the office but when I do they consistently extend great service. Thank you! Theresa S

They always pretend to show concern and tell us to reach out to the office, but they never do…read moreanything. Don't fall for their fake concerns

We had the pleasure of viewing this property and we were very impressed with the staff and the…read morebeautiful maintained property. Jinna and Tonya did a great job answering all of our questions and were super friendly and easy to deal with . Wish all of our experiences were this easy while looking for our new place . Doesent get much better than the staff here Thanks again ladies

3 months in and it's only gotten worse. 14 days to respond to work orders for my washer and dryer…read more Upstairs neighbors have ashed and burned my patio furniture. They also had someone shoot up the building, so now we get to look at bullet holes everyday. Each time maintance has come to "fix" a problem, they leave another problem. Wether it's a new fridge that doesn't open the correct direction in the kitchen, or COVERING your floors, walls, counters, ect with dust and lint after servicing the dryer. The unprofessionalism and incompetence of the office staff, which is NEVER onsite, is unheard of! No matter how much you do what they ask of you, it is never reciprocated and the favors are never returned. I REPEAT: DO NOT WALK, RUN!!!! FROM THIS COMMUNITY.

We have been living here for a year and will be staying another year. Staff is friendly,…read moremaintenance guys are very helpful.

Very bipolar about this place. Some things are ok while…read moreothers are just completely unacceptable. For one the front office staff does not take me seriously I believe because I am not old.. but as soon as my father is involved stuff gets done and fast . Apparently when your ac goes out and it's 90 inside they can deem the work order as a non emergency. I called at opening and they let the whole day go by only for me to call them and get hit with I have to wait till after the weekend. The baseboards also are peeling causing ants to enter, this too they deemed was a non emergency even after explaining the trails I've been trying to control. With that being said this isn't the first time this has happened with the air and not the first time this apartment has been unlivable.. mind you I'm paying.. I had to take my pets and sleep somewhere else. All of this still not being a priority is absolutely insane to me. Completely inhumane. The office also encourages people to take pictures/videos of residents outside behavior and send it to the office, they emailed saying you can get credited gift cards.. The back patio walls are short enough to see over when you're close the problem is I've caught the same old man walking his dog in the rocks along my wall and peeping over. I've seen him standing outside my gate staring at my dogs which then started barking at him protecting my home, he left when he saw me move the curtain. Mind you there is absolutely no walk way near my home. The cars park 3 feet from my back wall so he is peeping! The latest time he was recording my home while walking his dog, he let his dog go up to my fence and wait till my dogs reacted to protect the house for his video. As I pulled into my home he was standing in my parking space doing all of this, once he saw me he took off and that's when I finally told him to stop or I'll get police involved because I have cameras too and he is clearly seen stocking and harassing many times. I sent a video of him to the office only for legal purposes because I knew they wouldn't be of help. Convinced favoritism is a thing or they just respect their elders more, I've had my complaints on my dogs barking while I'm out working nights which I've been confronted on and still managed to maintain but when I call to say the neighbor across from me is lifting his weight bar to his chest and dropping it on the concrete over and over at 8am all the sudden well it's day time so most people are awake is what I got told. I said my hours are flipped so I really don't care about that statement because these are my sleeping hours. Again was told it's day time hours even after I was saying the noise is a nuisance. They've mentioned unregistered cars not being allowed to be continuously parked on property yet when I called about a car parking so close that I couldn't access the passenger side, they requested photos and told me they couldn't help me because the car is not registered with the office.. The front do and don't answer their calls but they do dismiss the call I call them with especially if it's not simple for them to fix. The front had me take down my faded red umbrella because it has to be neutral colors outside.. yet my neighbors umbrella is teal blue. Lots of negatives above but the apartment itself is comfortable, living is quiet and the pool is great.

We have had nothing but great service from the office to maintenance. The apartments are a great…read moresize. The location is great from shopping to restaurants to grocery stores.

I have lived here for over a year and I love it. This was the first apartment I toured when I was…read morethinking about moving to Arizona. Derek was very helpful and so kind. He thoroughly toured us through the community and is the reason I went through with it. I live in a corner unit by the dog park which gets a bit noisy with the yappy dogs and the dumpster in the morning from the fast food restaurants. Other then those little things I have no complaints. They do small events for the tenants like breakfast the second weekend of every month and other holiday gatherings and giveaways. Maintenance is very reliable, they care of projects in a timely manner. Definitely recommend if you are looking for a place in Gilbert.

This complex is amazing. I love everything about it except for one thing: cigarette smoke. Everyone…read morewho smokes does so on their patio so if you are one of those unlucky renters that is above one of those inconsiderate individuals then get ready to never be able to open your windows or leave them open and come home to your place smelling like smoke. Second hand smoke causes cancer. This should be a nonsmoking residence or it should not be allowed to smoke on your deck or the complex needs to make one of the buildings a smoking building. The smoke goes straight up into your apartment. People are willing to get cancer smoking cigarettes but they can't do it in their own place... they would rather share it with others who have no choice. I hope the apartment complex will make the adjust soon because it is really frustrating not to be able to enjoy the patio when your neighbor smokes 5-6 times a day on the patio for 20 minutes at a time. They also toss there cigarettes into the bushes from the second level by the walk way which is wonderful since maintenance works so hard doesto keep it clean. UPDATE - They are making the apartment smoke free complex soon!!!!!!!! And the office staff is amazing. All the new girls are wonderful. I'm in there like once a week bugging them and they help me out all the time.

My family and I went in to do a tour and right off the bat Justin greeted me with a smile and…read moreenthusiasm! Justin was absolutely amazing during the tour and answered all my questions!

We lived here for 3 years, This apartment complex is good. Relatively quiet. Maintenance and office…read morestaff respond quickly for the most part. Apartment was spacious and couldn't hear neighbors. Most everything is quality build. Almost too much closet space. Patios are large. The new renovated models look nice. Grounds are always clean. You'll spend another $150+ in monthly fees on top of the rental rate, Rent has gone up nearly 10% every year. The single dumpster for the whole apartment complex is overflows out into the parking lot most of the time, it's wild to see how much garbage builds up weekly. I'd give this place 5 stars if the trash situation wasn't borderline biohazardous. I feel bad for the units near the dumpster.

I've been a resident at Camden Pecos Ranch for about 3 years now and have absolutely loved calling…read morethis place home. The office team Amanda, Mari and Luke are so kind and genuinely care about this community and it's residents. Jimmy and Dylan in maintenance are fantastic and always on top of any service requests I submit. The apartments are renovated, the property is well kept with flowers and sparkling pools, and my neighbors are friendly and respectful. Pecos has far exceeded my expectations! 10/5 stars I love it here!