Admittedly, we left home in bad weather to run to Bloomington, ILs Fleet feet. We walked in at 4:55…read moreand I've been there when the staff had to wait on those late people and caused them to be late getting off work. I dont know the names but a gentleman helped us December 14, 2025 at 4:55 pm. Outstanding customer service and never made us feel intrusive or in a rush. They were very professional. It was my son's birthday or I would have never done it.

My experience at Fleet Feet was great! I was greeted and Alex was quick to get my feet scanned and…read morehad shoes out for me to try on. He explained my results and why certain shoes would be better. I tried on multiple pairs and am very happy with the pair I ended up with. I'm not a runner but the entire process was great and made me feel very comfortable.

Yelp: We entered…read moreShoe Carnival on 06-25-23 and we felt we had interrupted something, a meeting or, well we didn't know. Out of the six people, we saw only one staff spoke to us or asked us if we needed help. several staff, they were just rude and passed by us like we were not there. One was borderline rude and mumbled, do you want help? What seemed to be the manager was rude as she could have been. Very short answers no I contact and mumbling. We spent a fair amount of cash and the young woman who checked us out took seven times to complete the TOTAL check out and spent a long time checking a $100 bill that I gave her. And with three shoe boxes and a large can of suede spray, she says, "Do you need a bag!? No one spoke to us coming in or leaving. #24 309-268-9008 455121

I came here just to shoot hoops, but the hoop was unavailable. Other than that, great selection of…read moreshoes.

Always love to stop when we visit Bloomington. Excellent…read moreselection of merchandise, friendly service, beautiful displays, looking forward to some retail therapy.

Amanda in Estee Lauder is just fabulous! Excellent customer…read moreservice. Great attitude also!!!

Can't believe I'd never been here until last week. Great prices on leather shoes and boots…read more I got two pairs of professional heels, which each had a list price of $70 ... 40% off ... final prices of $42 each (shoes are all 40-60% off list each day -- that's the beauty of an "outlet"). This is well worth it for quality shoes when you're bound to spend $25 or so at a "discount" store on generic shoes. Plus, I'd say they had roughly 60 pairs of shoes to choose from for each males and females, and they have different width sizes for women (ie, bonus for fat feet = wide!). Also had some fancy and cute trouser socks, luggage, and miscellaneous accessories. The store is way out at the BN outlet mall in West Bloomington (where it is now pretty much the only store there), so it's frequently empty. Hopefully it will survive there...

Shoe selection is pretty nice and they can ship you the size you're looking for, if they don't have…read moreit, but be warned shipping can take up to 2 weeks. I have bought 8-10 pairs since they opened for myself and family. Customer service is less then ideal on each visit. Had to make 1 return and it was a huge hassle. I thought the manager was going to climb over the counter and take me out. I'll stick with Amazon who has harassment free returns.

I was at iwu for a high school track meet and Mitch knew just what to do. He sized me up for the…read moreunder armor flow running shoes. I just had my first run in them and they are great. I would highly recommend this store for anyone with running needs

Company Fitting- excellent experience from the time they answered my phone call. They fitted 20…read morestaff members in three hours. They shared their YEARS of knowledge in the industry. They brought plenty of inventory for my staff to shop from. They created a trusting relationship with each and every staff member calling them by name. 10/10! Call them today!

Love this consignment shop. You need to go back often, because you never know when you will find!…read moreClothes, jewelry, furniture, linens, shoes, and hand-made cards. Highly recommend this shop!

Terrible shoe store. Every time I've gone inside recently, the employees ignore you or they are…read morescreaming and horseplaying. It is very unprofessional and they lost my business. Also, they are way too expense.

I like Foot Locker - located in Eastland Mall. Someone will always ask you if you need help finding…read moresomething but they're not pushy. The last time I was in there, I found a good deal on undershirts.

Fantasic covid maintenance here with employees in masks and the cleanest shoe store I've been in in…read morea very long time! I sadly forgot to get the name of the associate, but I called after seeing no "in store pickup" option on the site and I needed shoes asap for a weekend trip after Amazon messed up my delivery on another pair. The associate was so kind in helping find the shoes for me in store and securing them at the desk so I could be in & out on my work lunch break. Lovely people in this store & a great selection!

I bought a pair of New Balance shoes. I wear orthotics and when I pulled the insoles out of the…read moreshoes, they had disgustingly dirty footprints on the insoles. When I called the store about returning them, they told me that it wasn't their policy to return worn shoes. Well, obviously, it was. After a bit of arguing, they agreed to the return. Had they been nice when I did return the shoes, I wouldn't be submitting this review, but they weren't. There was no apology for the error or the inconvenience. Nothing, I honestly believe that if they didn't need my information for the return, they wouldn't have spoken to me at all. Inexcusable!!! I'll never shop there again.