We spent $40,330 on a 15.2 kWp system containing 38 400W Hanwha Q400 silver frame panels, 38 TS4-R-O power optimizers, 2 SMA Sunny Boy SMA inverters, mesh squirrel protection, Solar Sense energy usage and a solar generation monitor. After 26% tax rebate that should work out to $29,844 that I estimate should pay itself off in 7-10yrs. Production guarantee is 21,200 kWh initially and falls off to the manufacturers production warranty of 85% at 25 years. My current yearly usage estimate is ~17,000 kWh, so we are 125% solar for electric (enough excess to support a future electric car for our next vehicle upgrade). One important feature of Solartime production guarantee is extending beyond the 12yr manufacturer's product warranty to 25yr (provided they are still in business). Higher production warranty panels like the smaller 350W LG were more expensive for a 92% production guarantee (compared to 85%), but the geometry of the house did not allow more panels on our maximum efficiency faces of our steep pitch roof (up to 45 deg). The larger 400W panels allowed for a higher production guarantee that was $5,000 less than competitors. My sales rep, Jason, was very knowledgeable and went above and beyond the competitors in providing detailed and timely responses to my technical questions. Dora made sure scheduling and follow-up went smoothly while Martyna followed through with an onsite visit and personal touch. On the installation, Greg, Ziggy, Mo, Joel, and company were professional, flexible, friendly, and had attention to detail in completing everything to my satisfaction as I added a number of modifications throughout the install. Alicia in technical support went above and beyond in responding to my numerous text messages and provided access to more system monitoring for my technical interests which was really helpful in my monitoring the initial installation and working through intermittent panel communication outages as the system synced up with my wifi over the first week. The power optimizers allow single panel control/monitoring on the string inverter to provide benefits similar to micro inverters. While the Solar Sense monitor took a couple of extra visits to get working, that has been an invaluable way to monitor energy usage and solar production in real time (highly recommended). I switched to Green Mountain Energy because of their unlimited one-for-one energy credits with their net-metering, so the excess credits are used to pay for our usage at night and during summer when we consume more than we produce with summer AC. ONCOR came out and set up the net metering after the installation and the final city inspection, and it took about 1 week before the net metering changed from estimated to actual on the numbers reported to GME and SmartMeterTX.com (extremely useful site showing last two years of energy usage and includes solar excess sent back to grid with net metering). The solar business in the Dallas area is competitive and iooks like there are many good options. I've been impressed with Solartime's consistent quality of work and customer-oriented focus and cost-effective solutions with their larger less-expensive QCELL 400W panels, though there is a slight trade off with energy efficiency at the end of 25 yrs with the QCELLs. Solartime's 25yr production warranty is a strong selling point worth comparing to other estimates. Everything is working great, and I recommend adding them to your list of bids if you are installing solar around the Dallas area. read more

I have been thinking about solar for years and in other homes I have owned. I even looked into it a few times. I had begun looking again when I was approached through Costco about going Solar. I began doing research and decided that the company that approached me was not for me. All companies had looked at felt high pressure, or didn't want to set up the system or where not as open with their responses as I would like. Several of them wanted me to complete a installation contract before getting a quote. I signed one and submitted the cancellation almost immediately as it made me feel like something was not right. Then I found SolarTime USA. This has actually been a really positive experience. Jason DeFreese was my sales contact and was very open to my questions, prompt with his responses, and I was able to verify everything that he told me about going solar. There was no high pressure tactics and I didn't have to sign a contract to get my quote. I decided to go solar and they handled all of the paperwork. Jason put me into contact with Dora my scheduler and she kept me informed of everything. The installation crew came and I am very particular about my home but they were very courteous, respectful of my home, and did really good work. This has been a great experience and I am very pleased to have gone with SolarTime USA. I hope this will be the same in 5 years, but as of now this has been nothing but an exceptional experience. read more

Solartime installed my system in December 2019, right before the tax credit went down from 30% to 26%. I spoke to Martyna and she was very helpful throughout the process. We were very skeptical from the beginning and it took us some time to make the final decision, but Martina never pushed just provided us with information, and calculations showing how much we will save and when. We are financing our system, and our monthly payment is slightly lower than our bill, so we are already saving a few dollars a month, but my wife is glad she wont have to worry about new oncor contracts that we will have to look for to avoid increasing cost every year. Last reliant contract we were with increased from 12 to 14 cents... the installation was smooth, Greg was the team lead during the day, and he is just so personable! He had to come back the next day to finish setting up my monitoring and solar sense and we really had amazing conversations. it was just like dealing with normal everyday people, which is what we are looking for with my wife working in sales our whole life. We are very happy with our decision and will be recommending solartime to all of our friends! they also have a wonderful referral program which will help pay off our system faster! read more

When we were researching whether to go solar or not, we looked into several different companies. Out of them all, SolarTime stood out the most due to their incredible competitive pricing and awesome staff! They're truly kind and honest people. SolarTime truly knows their stuff and are such a pleasure to work with!!! I love that they are honest and up front about everything and work hard to get you a stellar deal!!! We are LOVING our solar system. I love the fact that in the middle of the hottest months of the year, our electric bill is $50! (And $15 of that is a base change alone- thanks Farmers Electric :/ ) As it is getting cooler, our bill is just next to nothing and we are anticipating when it will be nothing thanks to the amount of electricity we are able to generate and store!!! Charity, Martyna, Dorotka, and Pawel are all simply amazing! Couldn't ask for a better staff to work with when making such a great and intelligent investment! You will not regret going Solar with SolarTime! Believe me, after tons of research, they are the very best choice! read more

It's officially been 1 year since I had my solar panels installed. The initial install was a little rocky because the company was so busy with installs. But through it all the folks at Solartime were wonderful. I get excited to receive my energy bill every month so I can see how much I DON'T owe. It's great! What has impressed me the most though, is that this past month when I changed my internet in my home, I completely forgot about the solar needing to have internet access. Within 2 days of the internet change, I received a call from SolarTime asking if everything was OK and letting me know they could no longer monitor my system. WOW! I know they told me they would constantly be monitoring it, but to have them make good on that promise blew me away. Not only that, but one of their employees came out to help me reconnect the solar to the internet since I couldn't remember how to do it myself. That is outstanding Customer Service right there. Going Solar with SOLARTIME USA is Absolutely without a doubt one of the best decisions I have made. read more

Solartime installed a 17 kW ground-mount system on my property. I have 1 acre and we thought it would be the best idea to use the land and put the panels there, rather than the roof. My electricity company is Farmers Electric so they are my only choice here in Wylie, so we decided to produce majority of my energy usage on my own. Solartime staff has been delightful to work with. My consultant Martina was very sweet and knowledgeable. She did not push or try to sell my like other sales representative I interviewed did. Permitting was very easy and smooth. After i signed my contract with them, it took about 3-4 weeks to get my system up and producing. My latest bills with FEC were May negative $8, June negative $13. I felt taken care off through the whole process, the office, especially Cathy kept me updated! They still check on me on a regular basis and we keep in touch as friends! I gained negative bills as well as family! We are so glad we chose Solartime to help us go green! read more

Solartime has been awesome! Greg and his guys installed 29 solar panels, each one is 385 watts. My system is 11.16 kW. This is plenty to cover my whole bill and even a bit more. The consultant helped me design a system that will allow my in-laws to lower the air to 74 in summer from 79! So they are so excited, and so am I. One of the primary reasons for our family to do it was the tax credit, which we got in full the first year. We did pay cash so that was a nice money in last June! HAHA! We really enjoyed working with Solartime, and they even come as far as sending us cards and checking on us and our system on a monthly basis. My wife was hesitant due to the " cost" but after the rep explained how we are already spending the money it was a no-brainer. If you have the ability to work with these folks do so, you will not regret it! They are awesome! read more

We have been interested in going solar for a while. After meeting the Solartime USA representative at Earth X and upon completing their free estimate, we decided that this company really cares about keeping their customers happy and does a great job as well. We decided to go with them and couldn't be happier. Any concerns we had they quickly addressed and corrected them to make sure we were fully satisfied. They truly went above and beyond to make sure that we had a great experience. We would recommend them to anyone and really appreciate how easy they made the process! The installation crew was professional and did an outstanding job finishing the project and making it look perfect. Financing was simple and they offer help obtaining but you can definitely come in with your own financing as well. Recommend them 100%! read more

SolarTime installed our system in August of 2018. We have a 50 year old farmhouse that required a few enhancements to integrate solar energy consumption and utilization. Representatives worked diligently with my husband to identify and resolve all of the issues along the way and have ensured that their system is fully compatible with our old farmhouse. They personalized our unit to match our previous energy consumption, prepared all the necessary paperwork, installed our system in a timely fashion and have been extremely involved in the functionality of their system to date. We are extremely pleased with the customer service we have received from their amazing staff. They are nothing short of amazing. If you are considering solar energy for your home, SolarTime is the company you need! read more

I went Solar in Sept 2019. Best Solar company in my opinion. Locally based in NTX. I shopped around with 15 different solar companies and they were the best and I went with them. PROS: -Great communication. -Willing to beat competitions prices. -Wonderful sales team, treat you as a person and not a dollar sign. -Present several easy to understand proposals to consider. -Continue to keep in contact a year after install rather than never hear from them again once you sign the paperwork. -Incentives to get neighbors and family to sign up are very generous. -Throws quarterly customer appreciation events like bowling. -Willing to throw neighborhood parties to get you referrals to help pay off your system quicker. I haven't had one single negative issue with them to date. read more

SolarTime USA stands out among all the other solar companies. I did months of research and shopped around with about 15 different solar companies here in North Texas before deciding to go with them. Their team is awesome and personable and they make you feel like part of the family. The didn't try to oversell me or give me expensive add ons or distracting perks to justify a higher cost. They talked to me like a person and a friend and we connected. I NEVER felt like they were pushing me like a used car salesmen to sign the paperwork. They definitely appreciate their customers and I couldn't be happier with my choice to go solar with them on my new house up in Aubrey. read more

I had a 10 kWp system installed in December 2020. Solartime walked me through the entire process, answered any and all my questions, and put customer service ahead of profit. I thought I wanted a certain piece of equipment that would have $$$ to the final contract. Jason gave me a truthful answer that that piece of equipment really wasn't needed and explained why. Awesome customer service. The install was hassle-free. Every employee I came in contact with seemed to have the same customer-first attitude. From my experience, I would highly recommend Solartime. Awesome company with awesome customer service. read more

Working with Solartime USA was such a great experience and they did a phenomenal job. I love solar!! Seeing an electric bill in the middle of summer only cost me $13 is beyond my expectations! I used to be $230 or higher. I was able to finance the system and get the tax credit without any problems. They did the leg work of getting the permits needed and all the staff from Jason to Heike, and the guys who did the installation were absolutely awesome to work with! Thanks again for a job well done! read more

I decided to look into going solar, because my electric bills were over $300 each month. I live in a small house and really watch my thermostat. After speaking to Solartime's employees, they really explained going solar and how it would benefit me. Solartime was great to work with, and I have been super happy with going solar!! They have great customer service and will help you with anything that you need. I would recommend Solartime to anyone looking into going solar!! read more

SolarTime will do a switch and bait on you. I had received a proposal from them to get the top of the line black panels at the last minute they tried to switch me over to these ugly, cheap looking panels and tried to charge me the same amount. I would never trust them to do any work at my house. I ended up going with another solar company that gave me excellent customer service, beautiful install with premium panels. SolarTime was straight up trying to run game. read more

I knew I wanted to go Solar but didn't know what was involved or how it worked. Solartime took the time to explain how solar works and what was needed for our home. I felt very comfortable asking questions and always received prompt, thorough responses. The Solartime employees quickly became our extended family! We went solar in 2018 and have no regrets. I feel better about my environmental footprint and love not paying outrageous electric bills! read more

We have found that Solartime USA personnel are very knowledgeable and great people to work with. Our system was installed about a year ago and generates enough power (kWh) to more than offset the energy consumed by our all electric home of approximately 2,100 sq. ft.. So far, going solar has been a great decision, it is reliable, and well on its way to "more than" returning our investment over a reasonable period of time. read more

Solar and Solartime USA is a must! I just had panels installed in Jan and haven't had a bill since Feb. I have kept my house during the day at 72 and at night 69-70 degrees. Solartime USA has some great customer service, is like a family and were the only ones when I initially called (several companies) for an estimate that were aware of the Allen restrictions! (which have recently changed for the better) read more

Great customer service! Gave good prices and quotes and were helpful when deciding which system size would be best for my home. Installed everything professionally and everything works great. I'd definitely recommend them if you ever decide to go solar. Also, the sales guy was very knowledgeable and gave me a great lesson on what solar really is about! Thanks for everything! read more