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Solarium Skylight

4.6 (7 reviews)
Closed • Closed

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11 years ago

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15 years ago

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6 years ago

Great worker and great experience! Would definitely recommend! I will call them if I need another favor done! Thanks again Bruce and mark!

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7 years ago

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8 years ago

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The Glass Guru of Everett

The Glass Guru of Everett

4.3
(7 reviews)

Excellent experience from start to finish…read more Derek and Aaron fabricated and installed a 96" × 39" × ¼" tempered glass top to protect and showcase my collection of German beer coasters that I brought home from my Army service in Germany more than fifty years ago. Before installation, they carefully cleaned and polished both sides of the glass, handled it with exceptional care, and achieved a perfect fit. What was once simply a bar top has now become a protected display of memories from a very special chapter of my life. The glass is so clear it almost disappears, allowing the collection to be enjoyed while preserving it for years to come. From the prompt response and excellent communication to the precision of the installation, every aspect of the experience exceeded my expectations. Derek and Aaron clearly take pride in their craftsmanship, and it shows. I highly recommend them to anyone looking for custom glass work. Outstanding service, exceptional workmanship, and beautiful result Highly recommended!

Worst customer service. Website indicated they opened at 8 am. showed up to closed sign, waited…read morethen tried the door and they were open! When I commented the closed sign was showing the employee seemed unconcerned. Brought in my piece of glass I needed replicated and was told I would need to provide dimensions. Apparently they do not own tape measures. There are many good companies like Bud Barton's in Marysville which is where I have shopped before and am going now. Please do not waste your time with this company.

Speedy Glass

Speedy Glass

4.2
(142 reviews)

Im so grateful for this place. It's located in downtown Bothell right next to the ranch drive in…read more The people there have always been easy to communicate with. I have been coming here for about 5 years for windshield repairs and the service is always quick and friendly. They are also upfront about cost and what may be covered under car insurance and what isn't. As long as they continue doing business this way, they have a customer for life.

Speedy installed a windshield in our truck a few years ago. Recently, it began to leak, as in…read morewater pouring out the sun glass holder at the top of the cab. We took it to a professional leak detector, who discovered that the windshield was loose. He was able to push it in and out. He showed us where the adhesive had failed and explained why (which had to do with misapplication of adhesives used by Speedy). When I went to Speedy, explained what had happened and asked for a refund, what I heard was "we don't have that invoice in our system anymore" (never mind that my copy was right in front of them); the manager says he doesn't have authority to give a refund and that I could email information to corporate (essentially, not my problem); "you should have brought it to us as soon as you knew there was a leak," even though I didn't know that the leak was related to their faulty windshield installation (once again, making it my fault, not their problem). "If the installation was faulty, it would have been leaking right away" (not true and, again, denial of responsibility). I should have brought it to them to repair as soon as I knew it was leaking so they could make the repair (unrealistic expectation - how would I know that the leak was related to the windshield? So whenever there's a leak, I should just automatically take it to Speedy to find the source instead of to a professional who does leak detection for a living?) The manager was more interested in finding reasons to avoid responsibility than in providing good customer service. They didn't do a good job in the first place, and then expected me to trust them? They pushed back on everything and essentially refused to take responsibility for faulty workmanship, and made it my fault for not following the letter of their warranty rules, which are designed to ensure that they will never be held accountable for shoddy workmanship. The manager did not think that being able to move the windshield in and out when pushed constitutes a failure. They would neither acknowledge nor show concern that their faulty installation caused a SERIOUS SAFETY ISSUE - driving down the highway with a loose windshield. Airbags are designed to hit the windshield and curl back to protect you. An airbag deployed with a loose windshield would have been no protection at all. I could have been hurt. Others could have been hurt. And still, they will not stand by their work. Their "lifetime" warranty is meaningless; a faulty installation is a faulty installation and they are looking for any excuse to refuse to make it right. I never agreed to be put in harms' way. Oh, and then there was the employee who pulled the plug on the computer/phone system, disconnecting me from talking to the manager. IRRESPONSIBLE. DISHONORABLE. UNPROFESSIONAL. STAY AWAY. In response to the requirement that I should have brought my vehicle to you to inspect the leak, I repeat - I DID NOT KNOW THAT THE LEAK WAS DUE TO THE WINDSHIELD BEING IMPROPERLY INSTALLED WHEN i HIRED A PROFESSIONAL LEAK DETECTOR. Your website does not mention leak detection, so why would I have brought it to you under these circumstances? Your requirements are onerous and unreasonable. It was obviously a faulty installment or the "lifetime windshield" would not have come loose. You have a copy of the leak detector's invoice with his findings. He is a professional and is not lying. Would you like me to bring you the windshield and glue so you can see where it failed? I'd be happy to do that. The fact is, someone in your shop botched the installation. Whether or not I asked you or someone else to identify the source of the leak, whether or not you will take responsibility, the fact remains that someone in your shop botched the installation.

Solarium Skylight - glassandmirrors - Updated July 2026

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