I recently completed a solar system installation with 18 panels and 2 batteries. Our original goal (as we communicated to the company multiple times) was to fully disconnect from PG&E and rely on our backup generator for power during lengthy poor weather time periods. The initial installation went smoothly, but everything since then has been disappointing & frustrating. The county permitting process was delayed by nearly 8 weeks because the solar installation was not up to code. When they sent out a team to fix the problem, they ordered the wrong insufficient materials because they somehow didn't know the size of the array that they had installed weeks earlier. It eventually passed the county permitting inspection. Then there were problems with functionality during a power outage. During the sales process we voiced multiple concerns around having sufficient battery capacity to sustain multiple days of poor weather. We spent a lot of time & money to have our generator permitted based on this conversation. We were told that our standby generator could be used to recharge the batteries. When a lengthy PG&E outage coupled with bad weather in early January caused our batteries to drain to zero, with no generator charging, I contacted their service department email yet it took them 15 days to respond. They told me that the batteries can never be recharged with the generator and insisted that the prior conversations never occurred. We never would have spent $$$$ on generator permitting if we were told that it was impossible to charge the batteries via the generator. Overall, a very disappointing and experience. While the solar array works fine during good weather, that's not the primary reason why we installed the system. Poor service, dishonesty and incompetence are unaccetpable. I can't recommend working with a company that behaves in this fashion. read more

I have been working with Sarah on a removal and replacement of my 28 solar panels. We scheduled it 2 months ago. The team started the removal on Tuesday but had to leave after 3 panels die to very high winds. I have a 2nd story steep slope roof so is was not safe for the crew. Sarah was very professional rescheduled a crew for Wednesday. Of course it was pouring when they arrived but the wind was not a factor. They removed the 28 panels but had to leave the roof mounts in. If removed I would have leaks all over my 2nd story of my house. Daddario roofing is scheduled for Monday to remove the roof and again Sarah came through. Sarah had a team out Friday morning to remove the roof mounts and we are good to go. Sarah did a amazing job of rescheduling 2 different crews that I am sure were already scheduled to get my job on time. Great work by all! read more

Installation technicians, Daniel Fuentes & David (x) did an excellent job and were very helpful answering questions and cleaning up our yard. City of Palo Alto took a very long time issuing permits on our historic home. Our solar panels are now working as promised. read more

Keenan, Robert and EVERYONE at Solar Technologies were incredible. From the time of the estimate, to the installation, to the completion, EVERYTHING was hassle free and they walked through everything! I would HIGHLY recommend using Solar Tech! You may find other companies that are cheaper, yet as the old saying goes...you will get what you pay for! Thanks Solar Technologies! read more

Nice local people who can design and install according to your solar and storage needs. Some challenges with City permits and final (fire) inspection criteria was understandable. Our 14 panel 28W storage system has worked flawlessly for a year. read more

This was our 2nd solar installation with Solar Technologies. We were so happy with the previous home that we did not hesitate for our new home. Once again Keenan and the entire crew were responsive, installed on schedule, on budget, professional, friendly and cleaned up thoroughly each day. Couldn't be happier! read more

We've had three projects performed by Solar Technologies and they have all been an excellent experience with quality products and professional, friendly, efficient consultants and installation crew. My initial 2010 SunPower solar panels are still outperforming the expectations set in my original proposal. The SunPower panels we added in 2022 are even more efficient and with the additional of two Tesla Powerwall units we are fairly insulated from the continual PG&E rate hikes and any power outages that may occur. In all of our projects, Solar Technologies took care of everything. We were kept informed of any equipment delays (i.e. there was a bit of a wait for the Tesla Powerwalls). All the County permits, inspections, and any applicable rebates were taken care of without any involvement on our part. In particular, I'd like to give a shout out to our Solar Consultant, Liz Chapa and our on site inspection technician Kiriel Kesterson (she was there to meet with the County inspector for final approval). They were both a pleasure to work with and took care of any concerns we had. We couldn't be happier with all aspects of our Solar Technologies experience. read more

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Last Spring I needed a new inverter for my 12 year old system. They strung me along from March until August to get my inverter installed, because they dropped the ball. The inverter worked for 4 months, and I just noticed it's not working. So they are charging me $200/hour to come an see why. I would not recommend this company. They do not stand behind their work. read more

This company was fantastic for buying solar panels. Keenan Shaw was so competent and responsive that I chose the company for my Tesla battery wall. Unfortunately, that didn't go as well. Eric Heagan ghosted me when my garage door wouldn't work during a power outage due to incorrect wiring. I had to hire a contractor for $125 and Eric promised to reimburse me. To date I haven't received it despite requests and promises. read more

Kieriel did an excellent job on our Energy Storage System final inspection and coordinated with the Palo Alto City building inspector so that we were up and running that day. She was very knowledgeable and patient with all of our questions. Kieriel was very thorough in her inspection and notified us (also with pictures) of potential issues, which surely saved us from future costly repairs. Thank you Kieriel! read more

David was a fantastic installer He was efficient and very thorough- definitely knows his stuff

David Ortega came early was polite and worked easily with city of Palo Alto inspector for our Tesla battery inspection.

I had a great team, from the sales person, permitting plans/process, to the installation. The crew that installed was wonderful, very knowledgeable, professional, and did good clean looking work. I had a 5.6KW system installed and a 240 line for an EV charger added. I can tell they took their time to install correctly and did not rush themselves. Everything was permitted and the inspection went smoothly with no issues. Solar Tech took care of all the permitting and interactions with PGE. I did not have to deal with any of that bureaucracy. The wait from my order to the install was long (7 months) because they are so busy but the were upfront with the time estimate and gave me frequent updates. read more

After the original review, Solar Technologies reached out explain the situation and compensate my May electricity bill. Happy with their follow up action. read more

Noah was great to work with on the installation part of the solar panels and the electrical panel upgrade. His expertise and efficient work style is exceptional. He is professional, friendly, and he thinks out of the box. He is original and very creative; full of great ideas! Keenan is knowledgeable, easy to work with, and extremely helpful, professional, and friendly. He designed our solar panel system based on our needs. We are extremely happy with the process we went through and our finished product. We highly recommend Solar Technologies because of our wonderful experience. The company installers were hard working and profession and did all the work in one day! -Huve and Susan in Santa Cruz read more

I stand by the experience we had with the installation and support initially. This past year we've had some issues with our system and I have had no response to two e-mail requests and 4 phone calls. I was told when we were having trouble some time ago that they had an employee shortage and if they could get someone out to me it would be a while. I got someone else to help me with the issue. I have a large system and spent over 100K with this company. I'm now losing money every day the system is not working properly. The company clearly needs to redirect resources to customer service and maintenance of existing accounts. It isn't fair to continue to open new accounts and leave the "old" customers in the dust. If you look through the reviews it seems I'm not the only one having this problem. Natalie Stevenson-Miles 12/28/21 I am updating my review. After writing the negative review the company sent out a very nice tech named Sam (I hope I got his name right!) and he got things back working and told me what to look for. I appreciated the prompt response. I don't like writing bad reviews but I was frustrated. I hope the good support continues read more

Our purchase and installation of Solar Technologies solar panels was seamless. Their Sales Manager, Keenan Shaw, provide a very clear bid on the project and was completely accurate about the system's performance. The bid was exactly the same as the final cost, the cash back offer was honored, and the tax credit was super easy to apply on our tax return. I waited to write this review until everything that was promised came true and it did. I would absolutely recommend Keenan Shaw and his team at Solar Technology....they are fantastic! read more

Solar Technologies Santa Cruz - Solar Technology panels on the front roof. - Solar Installation Near Me - Santa Cruz, California

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Loved that they wore masks were very efficient and organized and took care of all the extra things like roof mods and city inspections Great company! read more

Our path to solar was a bit circuitous, as we tried to figure out the right timing and budget to make it happen. We received excellent support and assistance from Skyler and Bob, our project consultants. We were going to pay cash, then do a payment plan, and back and forth we went for a number of months. They were really patient as we worked through other home projects that ate into our budget and time. There were some moving targets as to new solar panels coming out, State rebates, etc., and they kept us up-to-date on that quite well. There was a delay on their end too, but their excellent communication helped keep us on track. Early on their engineers weren't very good at getting back to us, but we always got the right answers when we needed them from our project consultant. After almost a year of us figuring out our plan, we finally got things set and scheduled our installation. That process was very fast, and they helped out in two areas. Initially the panels were going to be visible from the street, and I shared my concern with the project manager. He was very nice listening to my aesthetic complaint, but wasn't sure he could solve it. Well, he kept at it, and later in the day said he figured out how to install them without being visible. Second, our utility room didn't leave space for the sub-panel box. They explained the options thoroughly, and in the end installed a small box on the outside of our house that is sleek and small. They worked with me on the extra labor and that was very appreciated. Thank you! read more

Most of my review stands. 1. Wrong panels installed. They admitted it was a mistake but that kind of thing doesn't happen anymore. 2. They convinced me that the installation offset from the roof is irrelevant, so fine. 3. Sales estimate way off. They never addressed this issue. 4. Roof penetration method. They told me that they use a non-penetration method now. In all, I received no compensation for the lousy system I am stuck with, but some explanations that their business operates better than it used to. I'm inclined to believe them, however it's impossible to enthusiastically recommend this business based on my experience. I'm upgrading this review to 3 stars, not because I'm happy, but because even though they weren't willing to compensate me or correct anything on their dime, they were generous with their support time to provide advice and possible solutions. read more

Holding off on final review until we have some resolution. It could easily go to 1 star or 5. Unfortunately, it may end up going to court if we continue on the current course... It seemed like all was well when speaking with our nice, knowledgeable salesperson. But after we signed the contract, all communication seemed to fall off a cliff. It appeared they were stretching out their timeline as much as possible, probably in an effort to focus on delayed installations. While this may make some sense, it was frustrating. And things haven't gotten much better from there... Delays at every turn. What started as "trying to get your panels installed in under the 6 months we discussed" turned into 6+ months and still no work having been done. They finally installed the panels and had a contractor upgrade our electrical panel. But the panel was done incorrectly (miscommunication) and needs to be re-done. Still no EV charger. What was supposed to be completed in under 6 months has now turned into 11. No idea when we'll get our batteries that were supposed to be installed months ago... read more

Every single person at Solar Technologies has been awesome to work with, from start to finish. Keenan took the time to understand our needs, patiently answered our numerous questions, and explained our options. Chris, our project manager, shared design plans, kept us up to date as the project progressed and what to expect. When it came time to install, Mark and his entire crew amazed us with how quickly and proficiently they worked, and the job came out beautifully. Everyone was professional and friendly and we were impressed with how seamless everything went. Kiriel took care of everything with the city inspector and we passed with flying colors. The entire project went as communicated, and Keenan and team are always responsive and eager to support. I would not hesitate recommending Solar Technologies to my friends and family. I wish this type of service and customer support was more common and present in other companies and industries! Thank you Keenan and Team! read more

Solar Technologies Santa Cruz - Solar Installation Near Me - Santa Cruz, California

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Update from Lynn W. After my review, they realized that my reimbursement request had been overlooked. They reimbursed and I am upgrading my review to show that they will rectify an error if you bring it to the attention of the right person. I'm leaving it at 4 stars because it shouldn't take so long. I still highly recommend Keenan Shaw for solar panels. He gets 5 stars. read more

The owner is going to make it right. The world has enough on its plate at the moment. They are nice people and I look forward to getting my system working again. read more

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I can't believe it's been two years already! I've enjoyed having my 10 panel array from day one. After spending a few months of research, I chose Solar Technologies. My requirements were product quality & reliability, and a rock solid installation company. SunPower rose to the top of my research list for quality product, and Solar Technologies trumped all the competition as not only being a Master Dealer but being a local company! The first person I met was Kyle, the Director of residential installations. Though he just arrived at the office, and I was there without an appointment, he took time out to speak with me. A few weeks later I called to have a Design Consultant come out for a site inspection and assessment. Keenan Shaw was highly professional and knowledgeable. He explained how the panels would be installed, and the amount that I would need to cover my usage. He also made the financial process seamless with a referral to Mosaic. He was always quick to return my emails and phone calls, and made sure I received all the requisite documents, and permit applications. Without his attention to detail, I know I would have lost track on what to do next and when! I also was contacted by Marina, the Project Manager. She made sure my Mosaic loan application was moving forward and set the date for the installation. When I asked for special requests, Keenan delivered. I wanted the installation to be documented, so he arranged to have it videotaped. I was blown away when Jeff Parr, the owner of the company came on-site to videotape the installation with his drone! See video link below. On installation day, I met Mark the Foreman. He methodically went over how the day was going to go. Moments later his lead installers Nacho and David arrived, then two others arrived for the electrical portion of the work. The X-Series 335 Black x21 "Blackout" series panels look great! They are aesthetically pleasing and add to the curb appeal of my home! The Sun Power Equinox System allows me to see not only production, but usage on the SunPower app. If you are looking to go solar, I highly recommend Solar Technologies! Greg https://vimeo.com/268922876 read more

Solar Technologies Santa Cruz - SunPower app showing Lifetime Production and Usage. - Solar Installation Near Me - Santa Cruz, California

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The crew at solar technologies is fantastic !! Great service and a Wonderful product. The first portion of our system was installed in 2009 and it was based around a 70% return on our bill from PGE and that payback on the investment would take 5years. In reality, it was 59 months :) Additionally the continued savings over the years has been tremendous and we just added to our system in 2020. I Highly recommended talking to Keenan and the crew at Solar Technologies to anyone that wants to go Solar. We don't have an electric Bill....how cool is that !! (BTW - if you own a home .... everyone should go Solar... there is no real reason not to) read more

When it comes to work done on my home, I would consider myself discerning and somewhat critical because of bad experiences I've had in the past, and I can honestly say that my experience with Solar Technologies was one of the best experiences I have had thus far. From the initial consultation with Keenan to the installation and follow-up, the entire process was very well organized and required virtually zero involvement on my part. The only thing I had to do was sign minimal paperwork, and type in my wi-fi password when the internet connection to SunPower was setup, and that's it. Though you can't really see them unless you're coming from downtown on Water Street, or get a ladder, aesthetics are important to us since these were going on a brand new, relatively upscale home that has high visibility due to its location at the top of a hill. The eight panels are dark and look space age...very cool. We've only had the system up for 6 months, so it'll be another half year until we see our first annual Net Metering bill, so I don't know if we'll be positive or negative. However, I do know that we produced a lot more energy than we consumed in August 2015, which was the first full summer month we had after installation (our house does not have A/C, but we have an electric car). In the winter months, I'm guessing it's better to use electric heaters and go negative on your Net Metering balance, but we found that using our natural gas powered central heating was much more comfortable, and that cost us over $100 per month during the coldest months, so don't expect all your energy problems to be solved with solar. I'll update this review when we finish our first year to rate the efficiency of SunPower's panels. read more

Solar Technologies Santa Cruz - 8 SunPower SPR‐E20‐327 panels facing 240 degrees south west in Santa Cruz. - Solar Installation Near Me - Santa Cruz, California

We had the pleasure of working with Keenan from Solar Technologies for an install they did for one of our clients. The company took care of everything from the initial drawings, to the permit, and provided their own electrician, Noah, to provide the necessary upgrade the main panel. We trusted Keenan and team with this install and are thrilled with the outcome. We would highly recommend Keenan, and the rest of the Solar Technologies team! read more

Solar Technologies Santa Cruz - Solar Installation Near Me - Santa Cruz, California

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Don't fall for their sweet talk and false promises! I bought a 6kW system in 2014-2015. Installation went well and I was all 5 stars. I was told about the great monitoring and 10 yr warranty. Then production dropped to half in 2017 - which I noticed on my own. I reached out to them (Tim Glanville specifically) and was promised a service call which never happened. I followed up again and no service call. So essentially, it is a great sale and installation process. But when it really matters ie solar power production, they don't care and have moved on. Forget the warranty, forget the call backs! Hope they see this and now have a reason to follow through on their promise. read more

Impeccable Customer Service! J.D Power would be impressed! We live on a Golf Course and our Project was good sized, not only did they locate cracked tiles on our roof they replaced them. From the Sales Manager Keenan Shaw, to each and every installer, to the office staff, we have the highest regard to all of them! They respected our home and it truly is a pleasure working with them. They Simplified the entire process, they did everything! It does not get better than that! Would we refer them ? We already Have! read more

This is a good place to get solar. They are profesional, keep you informed and do quality work. They handle everything for you. The people are especially easy to work with. Everyone involved was nice and personable. I highly recommend this company! read more

I started an 8.4 KW project rooftop solar project near the coast in Watsonville about 2 years ago. To Solar Technologies credit, they hung in there the entire time through COVID, a few staffing changes, and many permitting and building delays to complete a great high-quality installation. I am now getting almost 40KwH a day on sunny days during the shortest days of the year. Could be double that or more in the summer. I am very happy. read more

The install was very good, and I was particularly pleased with Daniel's (lead technician) excellent customer service.  He made sure that everything was ready for the reinspection that was necessary to some protect some wiring on the unfinished garage wall where the solar subpanel and monitoring system were installed.  Daniel kept me well informed of progress, as well as when there power may need to be turned off which is important with zoom calls and classes that were scheduled by family members. I just wanted to let you know that I think Daniel went above and beyond to make sure that I was happy with the install before he left. read more

Solar Technologies were courteous and Elizabeth was very helpful, responsible and responsive throughout the whole process. They managed to get the installations done in a timely manner and also went though the process step by step with me to make sure I know how to operate it. read more

After talking to several companies from researching recommendations, we decided on Solar Technologies and Keenan Show's presentations. He was most responsive with several proposals and forecasts of the options. He agreed to work with Daddario Roofing Company for placement of the panel offsets during the construction of replacing our old wood shake shingles. The companies worked together to meet the schedules and finish on time. The electrical output matches Keenan Show's projection. The entire experience proved to be a joyful one. Both companies worked well together, cleaning up at the end of each day, and really created on disruption to our schedules or life inside our home of 43 years. David Crockett read more

Solar Technologies Santa Cruz - Panels face East/South East - Solar Installation Near Me - Santa Cruz, California

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Very professional - excellent customer service. Always prompt and thorough with responses. Installation went very smooth with a great crew. We choose this company to have a local business and feel supported with service - and we are very pleased with our decision. We would highly recommend them. Keenan was our first point of contact and he is awesome!!! read more

What a shame...... This review isn't for work done as we never got to experience that...however. .... We recently had a solar inverter fault, our original installer isn't in business anymore so wanted a company to come up to the house and help us out. We left a message, got no response and no returned call. My wife followed up only to be told 'We don't help people with solar unless they are our own installations'. Whilst I apretiate that this is their own business and their own practices, we were somewhat taken aback. We subsequently got hold of Allterra Solar who appeared within 24hrs, fixed the problem and have gained a happy new customer. Sorry for the review score but better people know and don't waste their time than reach out and get silence ! read more

I really enjoyed working with Solar Technologies, though there has been a rush by a lot of people to get solar, they where very responsive with a high degree of customer service. They managed the process from beginning to end with a lot of great communication. I would highly recommend them. read more

Always a pleasure to work with the SolarTech team. They're highly professional, knowledgeable and willing to answer all my questions. They were very careful with my tile roof and didn't break too many! I wouldn't work with any other company for solar panel installation. read more

Had some communications issues for various reasons - theirs and ours - but am now VERY pleased with progress. Just need the contracted election to get their piece of the work done. read more