Very professional and excellent communication. Highly recommend for solar installation.read more

This is one of those reviews where (if possible), I'd give Robco Electric more than five stars on…read moretheir Solar installation / service. We did a lot of research before we pulled the trigger on Solar. We did a deep dive on leasing versus purchasing, equipment differences and post installation service. We had actually contracted with a different firm, but after we found out the sales rep misrepresented the equipment they were going to install - we cancelled. After that, we reached-out to two other companies - one of which was Robco. After comparing all of the metrics as well as the reviews, we ended up purchasing a system from Robco. From the presentation and design with Jorge, through the approval process with our HOA, to obtaining permits, they were on top of it all. We initially met with Jorge on May 12th. All approvals were obtained and Mike and his installation crew showed up on May 26th. These guys actually showed up early and worked like a well greased machine. The job was completed by mid afternoon, including the painting of conduit and solar emergency shut-off to match the stucco on my home. They even left me with extra roof tiles in case we needed them in the future. After the installation, the building inspector scheduled time to come by and sign-off on the permit. Of course, there were no problems there. The funny thing was that I can be a bit chatty and in talking to the inspector, he stated in summary that if he were were going to put solar on his personal home - or needed an electrical repair, Robco is the one company he would call. I thought that was quite an endorsement. That last installation piece was for NV Energy to come out and replace the meter with one that can export unused solar energy back out to the grid; that was done on June 18th. From start to finish, Jorge, Mike and all of the guys at Robco exceeded our expectations. We would wholeheartedly recommend them for your Solar (or electrical repair) needs.

I just can't say enough about Maurice from Converso Energy; he is so kind, empathetic, honest and…read moreknowledgeable regarding solar panels and electricity. We are having stressful issues with our solar company, Sunstrong (horrible company) who took over sunnova ( who went bankrupt) In fact the meter that connected our panels to NV Energy & Sunstrong wasn't connecting and we've been paying Sunstrong every month for nothing! Long story short...now they have put us in collections for power we never got and still paid every month! Well, Maurice from Converso came the same day I called...told him everything showed him our statements...he then laid out a plan for us to deal with this disgusting situation. Maurice, Mr Wonderful, spent 2 hrs with us explaining "solar panels" to us; fixed the problem and our mess and what to do with it NO CHARGE! There is NO way we can ever thank him for helping us with our stress level:) If you or us ever have electrical issues, pls call Converso first; I know I will

I reached out to Maurice thru yelp to get a quote and what set him apart from the others was prompt…read moreresponses and a fair price. When he was onsite he was very professional and explained the electrical problem. Once the project was completed he took a little time to answer some questions surrounding some wiring issues in a couple bedrooms. He gave us an idea of the lift needed to trouble shoot the problem and most likely solution. When we're ready to tackle our next electrical project we will certainly be reaching out to Maurice.

Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

DO NOT USE I wanted…read moreto buy a full system outright. The salesman, Chance, was amazing and walked me through the quote, inspection and was very responsive. He assured me the $500 deposit was refundable up until they needed to pull permits. I paid the deposit and it was through a different company. What? waited for the inspection and nothing. After several weeks Chase said he was laid off. I was put in contact with Sam. We'll call him full of s*it Sam. Said I needed a new roof and the agreement said there was no refund for the deposit, conflicting Chase. He agreed they would review the recorded call and a manager would contact me. I've tried repeatedly to contact them again and have been officially brushed off and never received anything. No refund or call back.. Also, Chase and I responded on calls and text on a cell phone. Was that recorded?? They push you and tell you whatever they can to get that deposit and then Push you for a new roof and if you try to push back, they're gone With your money.

I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

Recently I had Powur put solar onto my house. They had the best pricing and product by far!! If you…read moredon't have solar definitely give them a call! Energy prices are only going up. Troy and Colby were there every step of the way.

I appreciate how detailed and thorough the team was. Some solar reps are abrupt and pushy but Dan…read morewas a class act. He has over 10 years in the industry and makes a compelling case to be able to push back the economic control of the local utility company. Installers were friendly and courteous also. Dustin did a follow-up after the install that solidified their professionalism to me. Definitely recommend these guys for your solar. Obviously do your research when it comes to companies but many are so similar, it just comes down to who gives you a reasonable rate and has the best guarantees and ultimately service.

I cannot say enough good things about Kris at Solar Guys of Nevada…read more I inherited a mess from a solar company that went out of business -- my system was offline, communication wasn't working, and I had no clear path to getting it fixed. It was incredibly frustrating. Kris stepped in and has gone above and beyond to help me untangle everything. He has been to my house multiple times, troubleshot every angle, followed up consistently, and never once made me feel like my situation was "too complicated." He genuinely cares about getting it right. Even when we hit roadblocks, he didn't give up. He kept digging until we had answers and progress. What stands out most is his integrity and persistence. He communicates clearly, shows up when he says he will, and takes real ownership of the outcome. That's rare. If you're looking for someone knowledgeable, responsive, and committed -- especially if you're dealing with an inherited or complicated solar issue-- call Kris. He's building something great with Solar Guys of Nevada, and based on my experience, this is exactly the kind of business you want to support. Highly recommend.

Joey was amazing! We were planning to get solar companies at some point in the future and Joey came…read moreknocking on our door and showed us that we don't need to wait. He is extremely personable and knowledgeable. He answered all our questions. The panels were installed about 2 weeks after our consultation (even more impressive that it happened over the holidays). The panels are with Tephra Solar which seems to be a great company. They filled out all the HOA paperwork and made the process easy for us.

What an amazing company! We had our solar installed about 6 months ago now and we couldn't be more…read morepleased. The entire process was easy and they answered all of our questions. The customer service we received was top notch! We met with several companies before deciding to go with Smart Connect and I'm so happy we decided on them. If you want a company that is reliable, helpful, and honest you should go with them!

Solicitor came by this afternoon when we clearly have a no soliciting sign on our gated door. Told…read morehim "see the sign?" He says "no" right through the sign. Do not recommend this company if they're willing to blatantly lie from the initial contact.

I have great service at first. Two years later and now very customer service. It has been over 4…read moreweeks with repeated calls, leaving messages and nothing. I had better service when I owed money on my solar panels. I paid them off and now they could careless. Next stop will be the BBB!