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    Solano Exteriors

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Solano Exteriors

    Gutter addition

    Gutter installation

    Gutter repair

    7 More Services

    Gutter replacement

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Skylight installation

    Window cleaning

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    Journey Roofing - Roofing pieces, nails and plastic roofing packaging which caused rain water damage to enter between the roof and the soffit.

    Journey Roofing

    (4 reviews)

    Journey Roofing and its owner Tom Ross, replaced the roof on the house we own. A few months later,…read moreduring a rain, the rainwater came into the house and went between the interior and exterior walls and on the wood floor. I then contacted Mr. Ross and explained what happened. He said he would send someone out to look at it. The crew came out and they said they couldn't find any leaks. I then looked closely at the problem, and found that the downspout had a bulge in it, and was separated at the seams. I took the downspout apart and found that it was clogged. The reason it was clogged was that there were pieces of shingle, dozens of rusted roofing nails and pieces of plastic from the roofing packaging which caused the downspout to clog. I took a pictures of the debris. I sent Mr. Ross pictures of the debris that clogged the gutters. He stated in an email "I agree the roofing debris in the downspout is definitely on us. I will reimburse you for any costs that you have to get it fixed. Sorry for the inconvenience." When I sent him the invoice, which was for a few thousand dollars that I had already paid to repair the damages, he reneged on reimbursing me for the damages. He then came up with the excuse that it was a pre-existing problem, and wanted to see a full report of my home buyer's inspection report with hopes of finding something in it that might excuse him from the responsibility for paying. I told him that there's nothing in the homebuyers report that supports that this was pre-existing, and that that report is proprietary and has private information contained in it.. When he turned me down for reimbursement, I then tried compromising with him, and tried negotiating with him on paying a portion of the damages. He wouldn't do that either. I'm not a litigious person, but I have been wronged and cheated. Mr. Ross not only went back on his word, that's bad business.

    Very happy with the work the crew did, and the bidding, scheduling, and managing of the Job that…read moreTom did. I was asking about a way to add an air gap on our existing roof because our house doesn't have an attic and we got alot of ice damming, even with heat cables. Tom recommended an efficient and more economical way than adding new framing, and the crew got it done. We're very thankful for the new and improved roof, and I'd recommend them to anyone

    Solano Exteriors - gutterservices - Updated May 2026

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