Foundation strategies did a great job. I went with them because the previous foundation company…read moredropped the ball. I called up Ken, we spoke, he came out a few times, and gave me a reasonable quote. Once the work started it went quickly. His workers kept me up to date on what they were doing. As for the work, the wall on one side of my garage was sinking, and the job was to slightly lift and stabilize it. When that job was done, I decided to have his team repair the garage slab that was sunk. Again, his team did a great job. Now all is well.

Our home is 50 years old and is on clay soil. My husband and I knew that our foundation needed to…read morebe lifted. Ken Coleman of Foundation Strategy was who we decided to go with for this job. He knows his stuff. Ken and Juan were great to work with and very responsive to us. So glad we are done. Now we start our backyard landscape construction. Foundation work is not for the faint of heart! Thanks, Ken and Juan!

Knowledgeable team, but very poor communication experience…read more The response I received was dismissive, overly aggressive, and unprofessional. Instead of explaining their approach constructively, they criticized other bids and ended the conversation abruptly. I'd recommend getting multiple opinions and relying on an independent structural engineer rather than taking any one contractor's claims at face value.

Avalon Structural is a truly professional organization across the board - front office, inspectors,…read moreengineers, and on-site repair staff. If you have a foundation crack, save yourself the time and trouble and call Avalon Structural first. I got multiple estimates for my fairly extensive ~23' horizontal crack. I found there are three types of companies. The first type will do the minimum to chip out the rusted rebar, throw some fresh rebar in there, patch it up with a "band-aid", and charge you handsomely for a quick in-and-out job. The second will glance at your foundation and immediately tell you it has to be replaced, for an even more handsome price, of course. And then there is Avalon Structural. They will perform a comprehensive and highly structurally sound repair, removing all compromised material, charge a fair price, and stand behind their work with a strong warranty. If you visit their website, read the articles, and watch the videos explaining the right and wrong ways to perform foundation repairs, you will be well-equipped to choose the right company for your foundation job. Or, you can save the time and just call them. We couldn't be happier with our repair. The foundation looks great and feathers in perfectly with the undamaged foundation sections. The repair team was amazing and extremely respectful of our property. The city inspector signed off with zero issues, which speaks volumes about the quality of their work. A big thank you to Roger, MJ, and the entire Avalon Structural team!

We got our back patio leveled and some cracks filled in...Made a significant difference for a good…read moreprice! Looks much better and water doesn't pool up anymore... I can't remember the names of the 2 men that performed this repair ( it was several months ago), but they were great. I highly recommend.

Foundation Repair of CA (FRC) is the most disreputable, dishonest company I've ever encountered. I…read morehired them because I didn't want to hire the lowest bidder for a change, and I regret it. I wouldn't sign the contract when told I'd have to do my own masonry repair until sales agent Jesse Marquez showed me FRC corporate material that indicated the brick facade would be removed with a masonry saw, in an approximate 2x2' square. That was false and deceptive advertising. This is what they did to my house. No masonry saw was used, only impact drills, which act as small jackhammers. FRC significantly damaged the entire brick facade, adjacent areas showed extensive cracking, entire areas had the brick facade knocked completely off the house, and the wall foundation was separated from the brick wall entirely. I told the work crew, headed by Luis, to stop using impact wrenches on the bricks immediately, then told them TWICE. Not only did they not stop, despite direct STOP work orders, they then took all of the bricks they'd destroyed, which legally is theft, called conveyance. Jesse Marquez explained that the bricks were so old they'd shattered. Luis returned the bricks after Jesse Marquez called, ignoring my several phone calls and texts. Jesse texted that the bricks were so old they'd shattered. Luis returned them, none were shattered, all were broken by the impact drills. Luis confirmed, texting that the bricks were "broken". They took the bricks to hide the damage. The day FRC received my Contractor's State Licensing Board complaint, FRC messaged that someone would come to assess the damage for repairs, and FRC would repair the masonry they'd destroyed. They first sent Robert Pagan, who acknowledged both that there were no masonry saw marks, and that the damage was excessive. According to FRC, Jesse stated Robert hadn't said this. It wasn't until I pointed out he'd said it while standing in front of a Ring camera did that lie die. FRC then sent Troy Knight, who acknowledged the same, and stated he was there to help, and would see that the masonry was repaired and more. I have several texts, voicemails and emails from FRC stating they will complete the job. They never did. FRC employee Mike Crites was sent to perform the repairs. He returned the following week with the wrong sized bricks in the wrong color, and proceeded to do more damage. This is the work that they did. FRC employee Mike Crites initially stated that he had retired as a mason, he later revised that statement, saying he'd only worked with pavers and concrete. The work performed was so substandard, FRC sent Jovincio, who was the only honest person in my entire dealings with FRC. Jovencio said he wasn't a mason, but had "some training". Jovencio replaced the work done by Mike Crites. This is Mike's effort, and Jovincio's replacement work. The work performed is clearly substandard and unacceptable. FRC acknowledged the workers sent lacked the skills, training and necessary certifications to perform masonry repairs. When I requested that FRC send a mason, and included photos of the work, FRC responded that they'd done me a favor; the workers sent were a courtesy. The very clause they'd ignored (and invalidated) by removing the bricks was cited. That they would do no more, leaving me with the bill for their damage. This is what they left. I obtained a second quote to repair the deficient masonry 'work' FRC workers had done - without a REQUIRED permit, with no mortar pins, odd-sized and broken bricks mortared in randomly, mortar lines that range from non-existent to more than an inch. Crites' also removed the brick facade foundation in several sections, replacing it with sloppy concrete. This is a code-violating 'repair' that is neither plumb nor square. The legitimate mason company from whom I obtained a repair quote updated the quote, which has nearly doubled BECAUSE of the 'repairs' performed by the unqualified FRC employees. FRC called this doing me a favor, saying the inept crew was sent as a 'courtesy'. This is not doing me a favor, this is not a courtesy, this is at best fraud. After signing the contract (under false pretenses), Jesse insisted I needed an additional pier ($3,155) because piers can no longer be placed under a window. A pier was placed under the window. Two other piers were not placed according to the county approved structural engineering ($1,850) diagram. Half the piers were installed in the wrong places, apparently according to Luis' whims. Yesterday Groundworks gave an estimate on properly placing those piers. That's how I learned that the improperly placed piers had lifted a joist completely off its foundation supports. This, too, will require additional expense to correct, before it damages my house - literally to the roof. I should have stuck with Groundworks. This is your cautionary tale - no one who values integrity, ESPECIALLY senior women, shouldn't hire FRC.

Ramon, Philly, and Josh did an incredible job executing the planned repairs to posts in my sub…read morefloor and installing piers outside the house. Ramon was SUPER communicative and responsive, gave reasonable timeline expectations that he met or exceeded, and provided clear explanations for what he and his crew were doing. Ramon checked in with me at different points in the installation to give me the chance to see the work in progress, point out factors impacting the installation process (e.g., removal of tree roots), and did a thorough walkthrough afterwards and provided me with the post-work elevations for documentation. Wore shoe coverings in the house and laid out work paper to avoid tracking dust/dirt. Ramon also pointed out that they did not end up needing to do some work that was in the original estimate and so put in a change order to reduce my invoice / get a refund. OVERALL: Glad this team was working on my house. Communicative, responsive, clear, honest.

Happy to report that the team immediately reached out upon my last update to make things right…read more They heard my concerns and started managing themselves to exceed the expectations I set with them. At the end of the day the work they did was good, but the communication needed to be better when our permit needed to be resubmitted with the city.

We had an unpermitted sunroom that was improperly supported. Darren was very professional,…read moreknowledgeable, and responsive. Ignacio did the work for the project, and he is extremely good at what he does and a very hard worker. I am very happy that at least one of our walls is properly supported by a concrete foundation and our sunroom is properly supported from below.

They were very forthcoming and helpful in assessing parts of our foundation we had concerns with…read more We will consider them for future use if/when necessary.

Go visit my Google review where I give details to the excellent experience we had with our…read morefoundation lift here in Petaluma, CA. They exceeded my expectations and left the home level and clean. I checked several companies before I chose Xalos for our work. Good people, skilled crews, friendly hardworking, knowledgeable. The company has a family vibe to their business.

We hired Xalos to repair a section of spalling concrete on the outside of our crawlspace. Andy did…read morea great job explaining exactly what their approach would be and provided a reasonable estimate. Work was scheduled easily and completed quickly and thoroughly. Great experience from start to finish.

Part one of a two part foundation project Recently we had…read moreour house foundation repaired by Groundworks out of Fairfield. One bedroom had sunk by almost 5 inches as that part of the house had been built on fill. In order to restore the house to it's proper level numerous foundation jacks and floor leveling screw jacks were required. In addition some landscaping bushes and pvc sprinkler pipes had to temporarily removed. Groundworks had informed me prior to starting work what would be required to successfully complete this project and had my full approval. The house is now level, the doors no longer swing on their own and the interior cracks between the walls and ceiling joints no longer exist. Prior to the crew leaving the yard was cleaned up and the pvc pipes replaced. Best of all Groundworks will come back annually to the next 5 years and make any necessary adjustments. The Groundworks crew that made this happen was Andrew, the site supervisor, Charlie and Allen. Their performance and daily communication was superior on all levels. This is part 2. The Groundworks Poly crew of Anthony & Brian were very fast and efficient in completing their part of the foundation repair contract which was to level our family room slab floor. Fast, yes, but Anthony did take the time to not only explain what they were going to do but also walked me through the process as they were working. I have no problem in recommending them & Groundworks to other home owners who need to have their foundation repaired.

I spent approximately $30,000 with Groundworks, and I deeply regret hiring them…read more I called Groundworks for one reason: contractors working on my floors noticed a slope and told me the beams underneath my house needed to be stabilized before they could continue. Groundworks assessed my crawl space and recommended a system they represented would address the problem. I relied on their expertise. That is the ONLY reason I agreed to spend approximately $30,000. When the project was about 80% complete, Groundworks suddenly told me I needed to call a carpenter. They did not explain that there was significant dry rot underneath my home or that the condition of the wood needed to be addressed before the work they were performing. I learned that later, after hiring an independent home inspector. By then, Groundworks had already been working throughout the same crawl space installing stabilization and encapsulation. My inspector identified significant dry rot and explained that it needed to be addressed first. Had I known that before Groundworks performed approximately $30,000 worth of work, I would NEVER have moved forward with their recommended system before addressing the underlying damage. And here is the worst part: THE ORIGINAL PROBLEM WAS NOT FIXED. The slope remains and appears to have increased since their work was completed. I am now facing additional repairs and expenses, and some of Groundworks' work may have to be undone or worked around to properly repair the underlying damage. The encapsulation has also been problematic. It was supposed to help keep my crawl space dry, but it was not properly secured, leaving openings that allowed rodents into my crawl space. I also later learned that the dehumidification equipment installed did not cover the entire crawl space as I understood it was supposed to. Then there is the customer service. Once they had my money, getting meaningful help became incredibly difficult. I have contacted corporate and have gone more than a month without a meaningful response. If Chris is assigned to your project, based on my experience, I would be extremely cautious. My advice before hiring Groundworks: GET AN INDEPENDENT INSPECTION FIRST. Do not rely solely on the assessment of the company selling you the system. Get everything in writing and ask specifically whether anything underneath your home needs to be repaired before their system is installed. I trusted Groundworks to identify the problem and recommend a solution. Approximately $30,000 later, my original problem remains, the slope appears worse, I discovered significant dry rot that should have been addressed first, I am facing additional repairs, the encapsulation allowed rodent access, and corporate has been unresponsive. I would NEVER recommend Groundworks based on my experience. $30,000 spent. Original problem unresolved. More repairs ahead. That speaks for itself.