The spa is excellent, but the hotel isn't worth the price. You'll get much better value by buying a…read moreday pass and staying at a nicer nearby hotel if you're spending the night.

Rating: 4.4 Decided…read moreto visit on the past day before going back home. We intentionally planned so that this will be last so that we can take the day to relax and rest our body to go back home to our daily lives after busy day in NYC. We did some research and made sure to come on weekday earlier in the morning so that it's not too congested. We got there at 10:00am on Monday morning as which was perfect time. They have valet parking but it cost additional money so we just used their free parking lot which is located a block away from the main building on the same side. Once we got there we checked in and were guided through with instruction on what to expect and rules. Once you check in your bag gets checked. Be aware that you cannot bring any outside food or drink. You can bring empty water bottle/container which is highly recommended. After the bag check you take your shoes off and drop them off at the shoe locker which is guided by the staff. After that you enter the inner zone. It's recommended to start at floor 4 so that you can go to the main locker to drop off your other luggage and change into swimwear if not already. It's also recommended to take a quick shower before going into the pools and baths which you may want to do once you go to the bathroom. Once you are settled you can put your robe and go on your way to the amenities. We started our experience on the 4th floor at the outdoor bath. Started on foot bath with stones, silk bath, carbon bath, and hinoki bath which were nice and relaxing. We then went to Dry sauna and ganbanyoku which is hot stone sauna. Hot stone sauce had few different type of stone you can lay on so we decided to try all of them. Once we were done we went into the cold bath with waterfall to cool ourselves and went to try the bath with water jets/hydrotherapy. There were few different types that target your back, neck, foot, ...etc. we basically tried them all. They feel pretty nice and some are pretty strong almost like S massage. Once we were done with 4th floor we registered for volcanic sand bath which is an extra charge $20 experience per person. We scheduled a time and went up to 6th floor for our session. Once they are ready they go over some information and precautions and get you changed to yukata. They do recommend to go naked under for full experience and i do recommend it as well. Once you are ready the staff will take you to a spot and have you lay down and start to cover you in volcanic sand from Japan. Once you are covered you lay there and enjoy the experience. It's like you are laying in the sand at the beach that are hot and heavy. Its feels very nice and relaxing. They will leave you about 10 minutes and will give you some cold towel on your head which feels great. You will start to feel some sweat dripping from your body and your face. Once it's about 15minutes the staff will come and direct you to get up and give you some water to hydrate. They will make sure you feel ok before directing you to go to the shower to wash yourself up before changing back to your Swimsuit. It's a good idea to go full naked under because sand will get under everywhere and you can clean them off during the shower. Once you are cleaned up we took a quick break and had lunch at the food court which is directly next to the volcanic sand bath on 6th floor. We got bulgogi with rice and fries to share which was ok. Bit expensive but to be expected with facility of this kind. Once we were done eating we went down to 5th floor to enjoy the saunas. We tried pretty much all of the saunas including salt, charcoal, red brick, infrared, stone, and clay. We took a quick break in ice room and once we finished the sauna we took a quick break at the relaxation area and lay down for a bit. Once we were relaxed we went up to the 7th floor and enjoyed the infinity pool. You can see the skyline of NYC across the hudson river. Took some photos of the gorgeous view. We lay down for a bit to relax and went back down to finish the day with foot bath as we were cold coming out of the pool. We went back to the 4th floor to change and check out. Got our shoes and walked back to the parking lot yo head out. Overall i liked the experience that was offered at sojo spa club. I can see that our experience may have been different if it was on weekends and or if the weather was not good but we planned well and was also lucky with the weather so we were able to enjoy the facility to its full extent and i liked it. Service was good and a lot of the process was stream lined so that our time waiting was minimized. Would come back again.

Incredible 90 minute massage with Namn I had read up on the…read morereviews before I visited and was happy that the reviews were spot on. The staff is very welcoming. The atmosphere is very relaxing and the service was very thorough and tailored to my request. Also, the price is not outrageous like I feel I encounter so often in the city. I'll be back!

We enjoyed our first 2 visits to Banyan Tree Thai Spa, which makes our 2/19 visit even more…read moredisappointing. Fifteen minutes into our 90-minute couples deep tissue massage, I saw my husband's therapist, Lydia, typing on a lit smartphone while leaning over him. When she realized I saw her, she hid the phone under the sheets. There is no version of this that is acceptable. Texting during a paid massage is blatant misconduct. It didn't stop there. My husband repeatedly asked her to focus on his neck and shoulders and avoid his feet. His requests were ignored. The technique was lazy and mechanical - repetitive forearm circling with little to no pressure, despite requesting deep tissue. He left feeling like he didn't receive a massage at all. When we raised the issue, the owner acknowledged the behavior was "unacceptable" yet offered only a 25% discount - as if actively texting during a massage, ignoring repeated client requests, and delivering a substandard service were minor inconveniences. This wasn't just a bad massage. It was a complete lack of professionalism and accountability. We will not be returning.

Great service ! Highly recommend for all the busy New Yorkers. Great place to unwind. Thank youread more

My fiancé surprised me with a couples massage here and it was great! He had done a ton of research…read moreto find a place that gave good quality massages and was also clean! We arrived early for our massage and they were able to take us right back. I liked that we were able to fill out the diagram to show where we preferred they concentrate the massage and where we wanted them to avoid. The masseuse confirmed when he walked in and then showed me the timer for 60 min before beginning. The ambiance was perfect and we both enjoyed our massages. They even had a bathroom with a shower and robes/slippers for us to use after we were finished. It's a step above your no frills massage parlor! I would definitely recommend going here for a quality massage!

Perfect spa in an unbeatable location. Crazy hot sauna and a great steam room, cold plunge, and hot…read moretub. Can't forget the great massages either! The renovations are looking great - I love the new locker room. Can't wait to come back and see this place in all its new glory.

Went for a deep tissue massage and was not disappointed! It was amazing. Tried the sauna and the…read morejacuzzi before my treatment. Installations were clean and staff was very friendly. Definitely recommend coming to this spa!

This is my new favorite spot in Midtown. I highly recommend stopping for a chair massage with the…read moreexcellent therapist here. (John? I think!) If you carry anything heavy around town, drop that load for a few minutes and bliss out before you get going to the next place.

Great service, these ladies are fantastic and very fair prices. My husband and I did a 90 minute…read morecouples massage followed by a 30 minute foot massage which was well needed after several days of walking around the city. I will for sure be making this a must do every time I'm in NY!

I visited SoHo Sanctuary today for their signature massage, and it was such a great experience…read more From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city! I visited SoHo Sanctuary today for their signature massage, and it was such a great experience. From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city!

I've been coming to Soho Sanctuary for years. I love that it is a small spa that caters to women…read moreonly. It's warm and inviting and everyone makes you feel welcome. I continue to come back as this is the best facial I've ever had. Bibi is excellent. She takes the time to really evaluate your skincare needs and suggests the best treatment for you. She is very knowledgeable but also never tries to upsell you. She has delicate hands, and my skin always comes out glowing. I am always getting compliments on my skin and it's in large part to my regular facials with Bibi.

I purchased a hydrating facial for a family member as a birthday gift and boy was she blown away…read more Booking the service was an ease as I called in advance so I could grab a spot for a Saturday afternoon. The gentleman on the phone was courteous, friendly, and professional and made reserving the date and time a breeze. The day of the appointment we were greeted and asked to fill out a simple form. After my family member completed the form, she was taken to the back by a pleasant woman. I asked what time I should come back to pick up my family member and she was ready at the time they told me she would be. When I asked her about her experience she told me the lady was nice, professional, and knew her stuff. She also recommended some products for my family member. The really cool thing about the experience was that I immediately saw a notably nice different in my family members face/skin. Overall the vibe was cozy and warm. The space is nice and quaint and they have seamoss for purchase. I do recommend!

This spa recently moved from their previous location closer to me so I finally decided to give it a…read moretry. The host/ front desk staff were warm and friendly. I was always greeted with a smile and offered champagne while waiting for my service! I got the 55 min exfoliating hot stone fall special massage with Sian/ Sion and he was amazing. Massage room was clean, cozy and relaxing. I felt comfortable and in good hands. Pressure was good throughout my massage. I felt 10times better than when I walked it and had the best sleep after. I will definitely be back!

The spa here is wonderful. I just wish they let you use the pool…read more I really enjoyed my deep tissue massage. It was worth every penny. I also loved the view and snacks in the relaxation room. The actually spa is small so that could improve but the service was 100%

Best Spa to spend evening with your girl and friends in a romantic manner at reasonable cost…read moreeffective and ambience