After talking to 8 different companies I decided to go with Portasoft of Morris County. I found my…read moreinteractions with Jim A to be genuine and informative. I found most of the others companies to be scripted, sales pitchy, or gimmicky. I generally get 3 quotes before deciding--but just didn't feel comfortable and kept calling different companies (including the big box guys) until I found Portasoft of Morris County. I had an Ecowater softener and RO system installed on 11/30/23. So far so good, but will report back on my experience with their service calls in the near future.

Bill and the team at Portasoft are great! We thought what we had a leak due to water in our water…read morecloset. The team came out that morning and we found no leak. It was a crazy amount of condensation. Bill still helped us remediation the water, set up fans and assist us eventhough it wasnt anything on their end. We would highly reccomend!

Aspen is great. Steve installed our softener and comes back personally for maintenance calls. He is…read morefriendly, fast and efficient. He is very knowledgeable about water quality and takes the time to explain what he is doing and why. Highly recommend Aspen for your water softening needs.

Great company - quality water treatment facility. Highly…read morerecommend. Tri-state favorite.

Excellent trusted company!! Roger is a GREAT person to work with and helpful with advice. A honest…read moreand perfect company to work with. Brian Oak Ridge, NJ

We had been renting a water softener for over 24 years from Roger Garrett, This past March we had a…read moreproblem with the water. Chris came to the house and without doing anything, he diagnosed the problem to be our hot water heater. My wife had told Chris a plumber was just here the day before and said it was not the water heater. Chris then said okay, you need to replace a part on the water softebner and it may take up to two weeks to get the part and it would be approximately $1,200-$1,500. We said we don't own the softener we are only renting it. He said it does not matter, you will need to pay for the new part. We had the original rental agreement that was signed in 1994 and the parts and labor were covered under the rental agreement we said. Chris said no that's wrong. We told Chris do not order the part. We decided to replace/purchase a new water softener a few days later through our reliable and trustworthy plumber. The old water softener has remained in our basement since March. Roger or Chris have not hauled it away as called for in the rental agreement. I called Roger and Chris on August 10th.and Chris said he would pick up the softener the next day between 3:00 and 5:00. I took off work early so I could meet Chris at my home. Chris never showed up as promised and never called. Since that time, I called Roger twice and sent 3 text messages over the course of the next 9 days. Roger finally answered my last text & said they were very busy and would pick it up soon. Needless to say, I will never use Purely Water again and certainly would not recommend their services. Roger did not honor the rental agreement and has been very unresponsive. I certainly understand someone being busy but I also believe a simple pick up of equipment could have been completed sooner than 5 months and counting. Extremely unprofessional company! Tom F (Sparta) 8-20-22

I am a very demanding customer. I hold myself to high standards in business therefore I hold…read moreeveryone else to the same standards. I was very skeptic when shopping for a water solution for my new home. I read very good reviews and Advanced Water Softening came recommended by another home technician. I purchased the recommended system and had it installed a week later. I have learned to never judge someone or a company by situations or issues, rather by the way they are handled. The tech who installed the system in my home was very courteous and polite. He did a clean job however there was an issue with the hook up under my sink that caused a minor flood. In all reality it came down to the pluming situated under my sink that caused the issue. The install took place on Friday. Friday night I noticed the leaking, Saturday morning I called at 8:50 am (10 mins prior to opening time of 9 am) and spoke with someone who immediately took control of the situation. A tech was at my home before noon and the issue was resolved. The tech even went out of his way to ensure my connected appliances were connected and properly working. I have to say that Advanced Water Softening not only installed a quality product with great service followed up by fantastic response to an issue but they were extremely attentive and treated me like I was their most valuable client. I was very impressed.

Look elsewhere for better and cheaper service. Completely unprofessional service staff. Had a rude…read moresalt delivery person refuse to wear a mask or put on booties when entering my home.

They are affiliated with AHS Warranty and they are the only ones we will allow to do the work…read more They are on time, get it done right, and honest. What else is there -- oh yes, and they are very nice. I write about 30 home warranties per year for clients and I'd say 7 - 10 per year wind up with issues that Mr. Plumb fixes. Marie Young, Coldwell Banker

Mr Plumb is great! Gideon came to do a plumbing inspection, he was on time, courteous, and…read moreextremely thorough and competent. And the fee was reasonable. I highly recommend Mr Plumb. And Yelp! They are not in Newton! Their office is in Kenvil, in Morris County!

They do a great job and are very responsive and reasonably priced. They honor all work up to a year…read moreas well from what I remember.

Got scheduled quickly and work was performed cleanly and professionally…read more Would recommend.

3 years ago, I chose them for my whole house water treatment and RO system so that I could support…read morea local family-run business. However, in the last couple of years, service levels have sharply deteriorated. Nancy was great with scheduling. They did not tell me area had to be fully clear for them to work - I assumed their workers could move things. But understandably, they could not. But the company invoices me for service anyway. When I called to talk and reschedule, Joanne was nasty and transferred me to Vinnie the office manager who was even nastier. He starts off with "Are you really that dumb...". Needless to say, they lost a customer who tolerated their decline for a couple of years. I've moved to WCPonline.com, a much better-run family business, and have been thrilled with them!

This is a very nice family-run business. They were helpful with all of my questions and equipment…read moresetup. I'd so much rather support a local business that is helpful than some megacorp. Their salt is less than the big box stores and great quality. The bags are 50 lbs versus the smaller 40 lb bags you get at HD or Lowes for less money per bag.

Unfortunately, I woke up to no water this morning. We live on a farm and have animals that need…read morealot of water each day. I reached out to Sentry Well & Pump and John was able to diagnose the problem over the phone and get me back up with running water. During the time from when I first called to the time John walked me through the reset process, They had already juggled their schedule and were ready to head my way! I'm glad that wasn't needed but I sure appreciate Sentry Pumps' responsiveness and caring! Thanks again to all at Sentry Pump!!

I am EXTREMELY disappointed with Artic Air's plumbing service. I paid to become a member of their…read moreComfort Club, which is supposed to provide me with "priority service." However, I have had no hot water this weekend. Yesterday, I called Artic four times over five hours and finally received a callback. They sent a plumber today, who has been here for 2.5 hours and I still have no hot water in the master bathroom. He has tried many solutions to no effect. Both hot water tanks are working, and one upstairs bath has hot water but the other does not. Last March it also took four Artic Air service calls to solve another problem. As such, I have no confidence in their plumbing service and will ask for a refund on the money I paid for the Comfort Club priority service. I need a competent plumber who can restore my hot water! Use Artic for HVAC, but not for plumbing!